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Viewing 30 posts - 9,451 through 9,480 (of 34,660 total)
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  • in reply to: Woocommerce Product import #1375050

    Hi,
    I am starting to think we are talking about different things, because pressing a blue button when you go to edit a page is not an issue.
    So lets back up, woocommerce products do not use the Advanced Layout Builder by default, they use the WordPress editor, such as the classic editor.
    This is the default view of a woocommerce product, it is not the Advanced Layout Builder.
    2022-12-04_007.jpeg
    If you use the Advanced Layout Builder to build a product you must manually create the layout with the product elements like this:
    2022-12-04_008.jpeg
    Now you can not import products and have the theme convert them into Advanced Layout Builder product pages, you wouls need to manually do this.
    I think this is where your confusion is, if you import 500 products from another theme with woocommerce then you will be using the same classic editor, or block editor that you used before.
    If you are importing 500 product from a Enfold theme where you manually created each product with the Advanced Layout Builder using the ALB elements, then you would simply press the blue ALB button at the top of the page.

    Best regards,
    Mike

    in reply to: Page completely shot | Enfold restaurant #1375044

    Hi,
    ok, I will look for your new post, shall we close this thread then?

    Best regards,
    Mike

    in reply to: Warning "characters might break ALB…backend or frontend." #1375041

    Hi,
    It is our mistake, we recently discovered that unclosed HTML tags in the title fields was causing the theme to try to auto-correct the unclosed tags, but it didn’t always do so correctly causing some pages to crash sometimes. So the Dev Team added the warning to the title fields and created the plugin, but it seems that we didn’t catch all of the demos that had used these tags.

    Best regards,
    Mike

    in reply to: Page completely shot | Enfold restaurant #1375039

    Hi,
    Thanks for the feedback, to change the colors please try the Enfold Theme Options ▸ Advanced Styling and choose the element for the new green, if you have trouble with any specific styling please link to the element so we can examine and assist.
    The color bar in the health demo is a grid row with a minimum height of 15px and each cell a different background color.
    2022-12-04_005.jpeg
    your screenshot didn’t work so I don’t know if you meant the green in the footer (#658529) or the darker green in the socket under the footer (#425719)

    Best regards,
    Mike

    in reply to: Blog list, keep article extract CSS in the Blog List view #1375037

    Hi,
    Did you copy the code from the forum? Copying from an email would cause this error.
    Your child theme functions.php will not be changed in an update.
    I tested this on my test site before I posted it and I didn’t receive an error, please include an admin login in the Private Content area so we can check.

    Best regards,
    Mike

    Hi,
    I fixed your tiktok and your menu overlay, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Woocommerce Product import #1375034

    Hi,
    The only import we recommend is the WordPress import feature, we don’t have a way to activate the ALB builder, when you use the ALB WordPress activates it for the next time you edit the page. I guess you could examine your database to see what WordPress is doing, but we have no recommendations to do this automatically.

    Best regards,
    Mike

    in reply to: Child theme portfolio adjustments #1375032

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Our Dev Team created a plugin to solve the issue of HTML not being allowed in the title fields, so please install the plugin which is linked above.
    The plugin changes ###lt### into <
    So instead of the HTML code for a phone number link add this instead:
    ###lt###a href=tel:5551234567###gt###(555)123-4567###lt###/a###gt###
    just change the number to yours.

    Best regards,
    Mike

    Hi,
    Thank you, first lets address that the restaurant demo uses the strong tag in some of the special heading fields, to correct please install our plugin Special Character Translation.

    Following translations can be used:
    
    ###lt###		=> <
    ###gt###		=> >
    ###amp###		=> &
    ###91###		=> [
    ###93###		=>']
    ###quot###		=> "
    ###34###		=> '

    so the strong tag will be replaced like this:
    ###lt###strong###gt### ... ###lt###/strong###gt###
    2022-12-04_003.jpeg
    Then change the phone link like this:
    ###lt###a href=tel:5551234567###gt###(555)123-4567###lt###/a###gt###
    just change the number to yours
    2022-12-04_004.jpeg
    Please let us know if you have trouble with this so we can assist.

    Best regards,
    Mike

    in reply to: Page completely shot | Enfold restaurant #1375007

    Hi,
    Thank you, I have removed the image.
    and thank you for explaining, so at this point can you explain do you want to change the font or change the color of the font?
    To change all fonts go to Enfold Theme Options ▸ General Styling ▸ fonts to change the font only for one type of heading go to Enfold Theme Options ▸ Advanced Styling and choose the heading.

    Best regards,
    Mike

    Hi,
    I see you have another thread open and the demo is the restaurant demo, so this demo was created quite a while ago and since then we realized the issue with HTML in the title fields, I will bring this to the attention of the Dev Team.
    You could use a text element instead of the special heading to achieve this. I can demonstrate if you wish.
    Or if you are careful you could leave it as it is.
    The danger of HTML tags in the title field is often users forget to use the closing tag and it breaks the page, if you feel sure that you won’t make this error then you can leave it this way.

    Best regards,
    Mike

    • This reply was modified 2 years, 8 months ago by Mike.
    in reply to: Enfold token problems #1375000

    Hey Adam,
    Thanks for your question, if you know the Purchase Code you can enter it here, if you don’t know it or are not able to log into the Theme Forest account to download the latest version or create a new Token, then you will need to purchase a new license.
    Envato (Theme Forest) handles all of our licenses and we can not create licenses and Envato will only recognize account owners, this sometimes happens with a site is built by a developer who in the future can not be found, Envato will not issue a new license to the website owner, one must be purchased.
    The upside to this is that by purchasing a new license you will also get 6 months of support on our forum to help with any issues. I recommend upgrading to a full year of support for just a little more, as the cost of the theme and a full year of support costs the same as a single hour of support from many developers.
    2022-12-04_001.jpeg
    I hope this answers your question.

    Best regards,
    Mike

    in reply to: Edwiser Bridge issue with Enfold #1374999

    Hi,
    Yes, I will take a look, can I also temporarily disable plugins to try to isolate the issue?

    Best regards,
    Mike

    Hey tremblayly,
    Thank you for your patience, if I understand correctly you have your item set like this:
    a size and color:
    2022-12-03_007.jpeg
    and on the front end you should see two drop downs like this:
    2022-12-03_008.jpeg
    But you are not seeing this as our demo site shows? Please ensure you have it set as a variable product, if you do try disabling your plugins.
    If it is not a variable product then set it as one, woocommerce points out in this thread that simple products with attributes so them in the Additional Information tab, but they also point out that the only way for your customer to choose the one they want is if you make it a variable product.

    When I look at your product /braided-leather-cord-necklace it only shows weight & color:
    2022-12-03_009.jpeg
    but you said you wanted colour & dimension, please ensure that you added more than one dimension, it will not show if you only added one.
    When I look at your product /square-wire-sterling-silver-925 I see wire gauge & METAL COLOUR, is this what you mean by “temper”?
    2022-12-03_010.jpeg
    If so you only have one METAL COLOUR try adding a second one and updating your variations for it to show as a drop down.

    If this doesn’t help include an admin login so we can investigate, you have a staging site correct?

    Best regards,
    Mike

    in reply to: Magazine element styling #1374988

    Hi,
    Thank you for your patience, I’m not sure how you would like this, please link to your page and include a mockup of how you would like it.

    Best regards,
    Mike

    in reply to: Cart page items missing #1374986

    Hi,
    Glad to hear that you have this sorted out, and thanks for sharing your solution, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Ladezeit sehr langsam seit Enfold-Installation #1374985

    Hi,
    Thank you for the login, the message in your site health is not a standard message, I believe this was added by your WP Super Cache plugin.
    Both messages are about what you can do on your webhost server, you can follow the instructions for your server but we really can’t assist as we don’t work on servers.
    But please note that these are not standard messages and are not error messages, they are your WP Super Cache plugin recommendations for you to choose to follow or not.
    Perhaps try asking at the WP Super Cache plugin support for more information.

    Best regards,
    Mike

    in reply to: Child theme portfolio adjustments #1374984

    Hey MarcusEls,
    To add a modified version of portfolio.php to your child theme you can add this function to your child theme functions.php:

    function avia_include_shortcode_template( $paths )
    {
    	if( ! is_array( $paths ) )
    	{
    		$paths = array();
    	}
    	
    	$template_url = get_stylesheet_directory();
    	array_unshift( $paths, $template_url . '/shortcodes/' );
    
    	return $paths;
    }
    
    add_filter( 'avia_load_shortcodes', 'avia_include_shortcode_template', 15, 1 );

    then in your child theme directory create a new directory /shortcodes/ then copy the folder with your customized element into it, in your case /portfolio/portfolio.php

    Best regards,
    Mike

    in reply to: 'Mobile view' on iPad with safari browser #1374983

    Hey Farbenpunkt,
    Thanks for your patience, I checked your page on my Android and it is showing as mobile, unfortunately, I don’t have an iPhone, but please check that you have not enabled “view as desktop” on your iPhone. My Android has this option so I assume your iPhone also does, and since your iPad is working correctly this makes sense.
    There is no option in the theme for “mobile view” the view is set by css based on the screen width, I hope this makes sense.

    Best regards,
    Mike

    Hi,
    Sorry for the very late reply and Thanks for your patience, do you mean that you would like the datepicker to also choose times of day?
    I don’t believe that is possible, I see that you have another dropdown with times and days and I believe that this is your best option.
    Unfortunately, I don’t know if there are any plugins that would offer another option, sorry we couldn’t be of more help with this.

    Best regards,
    Mike

    in reply to: Woocommerce Product import #1374981

    Hey donillo,
    Thank you for your patience, I have not used the WebToffee Import Export plugin, but by default woocommerce products in Enfold are created using the WordPress editor, not the Advanced Layout Builder. So after import you may need to manually open them with the Advanced Layout Builder if you built them with that instead of the default builder.
    I don’t believe that the WordPress xml file contains a builder field, which is the format for exports and I assume you plugin follows.

    Best regards,
    Mike

    in reply to: Category pages not working #1374980

    Hi,
    Sorry for the late reply and thanks for the login, it seems that your categories have a category base of /publications/ but in the WordPress Permalink Settings there is no category base set, did you apply this with a plugin like Yoast?
    By default the category base should be /category/ have you tried disabling your plugins to see if the default works again?
    Do you recall what changes you made before it was last working?

    Best regards,
    Mike

    Hi,
    Sorry for the very late reply on your follow up question on placing the css in your child theme stylesheet, yes this is a good place.
    Thank you for your patience and understanding and using Enfold.

    Best regards,
    Mike

    in reply to: Woocommerce Payments conflict with Enfold Theme #1374978

    Hi,
    Sorry for the late reply, we have looked at this and see the console error “Unable to download payment manifest” for pay.google but we don’t know what this means and kept thinking we could figure it out. But so far we have not. I thought we should let you know, please reply to this thread so it stays in an open status while our team members review it further.
    Thank you for your patience and understanding.

    Best regards,
    Mike

    in reply to: Theme Issue: LayerSlider WP & Avia slider #1374975

    Hi,
    LearnSAP sorry I see that you have opened a new thread.

    Best regards,
    Mike

    Hey Farbenpunkt,
    Thank you for your patience and for pointing this out, but I believe what you are experiencing is the workaround for Safari which does not support parallax. This is a known Safari limitation. But perhaps the workaround is causing another conflict that you have found, I’m not sure as we have not had any reports about this.
    If you would like to make a text page demonstrating this we can have a member with an iPhone or iPad check it and try to recreate it.

    Best regards,
    Mike

    in reply to: photos out of focus #1374972

    Hi,
    audreyweddingsalon it has been 6 days since we have heard from daymove, if you are still looking for help with your issue please open a new thread with the url to the page in question and an admin login so we can be of more assistance. It gets confusing when we are working on more than one site per thread. Thanks for understanding.

    Best regards,
    Mike

    in reply to: download parallax zip file #1374967

    Hey celinemahuas15,
    Thank you for your question, I have linked to the demo zip file below, please see our documentation for manually uploading the demo files.
    Please note that the demos only include two files, .txt & .xml, the css and images are downloaded via the information in the .xml file.
    I believe the error you are getting is because the WordPress import function is interrupted because OVH hosting has disabled the PHP set_time_limit() function, this function ensures that the WordPress import doesn’t time out, this is different than the current PHP run time limit.
    But the Parallax demo is small so perhaps it will work for you.
    If not I recommend importing your demo on a localhost install and using the Duplicator plugin to migrate/clone it to your OVH host.

    Best regards,
    Mike

    Hey willbaer,
    Sorry for the very late reply and thanks for the screenshots.
    For question 2 to move the image on top for the page /kontakt/ on mobile please try this css:

    @media only screen and (max-width: 767px) { 
      #top.page-id-156 #av_section_1 .entry-content-wrapper {
      display: flex !important; 
      flex-wrap: wrap !important; 
      }
      #top.page-id-156 #av_section_1 .flex_column.avia-builder-el-first {
          order: 2 !important; 
      }
      #top.page-id-156 #av_section_1 .flex_column.avia-builder-el-last {
          order: 1 !important; 
      }
      }

    For question 1 for the page /uebermich/ please try using a grid row element with the text in one cell and the image in the other cell so the image is closer to the text an about the same size, I beleve this is what you are asking.
    If you are not sure what I mean try cretaing a copy of the page to a test page and include an admin login so we can demonstrate.

    Best regards,
    Mike

Viewing 30 posts - 9,451 through 9,480 (of 34,660 total)