Hi,
We will leave this open to hear back from you if this helped.

Best regards,
Mike

Hi,
Thanks for the login on your /prrc-dispositivi-medici/ page you had 3 special headings with strong tags in the title field that were not closed breaking the page layout:

This is why the theme warns about using HTML tags in the title fields and points to our documentation and a special plugin, please be very careful.
I tried to correct the error and was able to restore the layout but for some reason the grid cell background image and color didn’t restore, I thought it might be due to caching so I disabled your two caching plugins but that didn’t help, but I was able to create a new page and the grid cell background image and color did restore.
You may need to delete the original page and use the new page.
I checked your /mandatario-europeo/ page and it had the same problem, I was able to restore the layout but not the last grid cell background image and color, but I created a new page for it and it works correctly, You may need to delete the original page and use this new page also.

Best regards,
Mike

Hi,
Thanks for the login, your WordPress ▸ Settings ▸ General ▸ WordPress Address is http:// so you need to change it to https:// Please see the screenshot in the Private Content area.
For some reason this is grayed out so it can’t me changed I have not seen this before, so try disabling all of your plugins and then see if you can change it, if not perhaps your webhost has added some code for “security” so ask them for help to change this.

Best regards,
Mike

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hey HOOGVELD,
Thanks for your question but there are no users for any of those email addresses above, perhaps your client didn’t register for support yet?
Go to: Register a new account and enter your client’s Purchase Code
Then if he has not created a support account try entering your email address to create a support account.
We can not change the owner of the license in Envato’s system, so if your client has already created a support account with a different email then ask him for the login details so you can login.

Best regards,
Mike

Hi,
I found that the file Guenni007 linked to added the navigation dots to my testimonial element, this is the steps that I followed to add it to my child theme. First I ensured that my child theme functions.php had this code:

function avia_include_shortcode_template( $paths )
{
	if( ! is_array( $paths ) )
	{
		$paths = array();
	}
	
	$template_url = get_stylesheet_directory();
	array_unshift( $paths, $template_url . '/shortcodes/' );

	return $paths;
}

add_filter( 'avia_load_shortcodes', 'avia_include_shortcode_template', 15, 1 );

Then via FTP I added the directories /shortcodes/testimonials/
Then I downloaded Guenni007 linked file above

and uploaded it via FTP to my child theme testimonials directory so the structure from my child theme is like this:
/enfold-child/shortcodes/testimonials/testimonials.php
Then the css I used is:

.responsive #top .avia-slideshow-dots.avia-slideshow-controls a {
  opacity: 1;
}
.avia-slideshow-dots a.active {
    background: #b0b0b0;
}
.avia-slideshow-arrows.avia-slideshow-controls {
	opacity: 0;
}

This shows the navigation dots always and hides the navigation arrows:

Thank you Guenni007 for thaking the time to edit this file and sharing it with us 🙂

Best regards,
Mike

Hi,
Please remove the above css so we can try again.

Best regards,
Mike

Hi,
Thanks for sharing Guenni007

Best regards,
Mike

Hi,
Thanks for the link to your site, I see your PHP time limit is 165, please change to 300, and your Max input time is a negative number (-1) please change to 300 also, then try again.

If that doesn’t help try manually importing the demo.

Best regards,
Mike

Hi,
Thanks for your question, on my demo site I only have one at wp-content/uploads/dynamic_avia/avia_posts_css, I’m not sure why you have two so I asked the rest of the team and will write back when I hear more.

Best regards,
Mike

Hey Alwin,
You will need to use a plugin for this, I’m not sure which would be the best for this as there are many, please test these from the WordPress Plugins

Best regards,
Mike

Hey CopperCityCreative,
Please try this css to make the images the same width as the elements:

#top.home #av_section_3 .avia-content-slider .slide-entry img {
	width: 354px;
}

For the one image that is in portrait mode, you will need to change this image to the same landscape aspect if you want it to match the others.
After applying the css, please clear your browser cache and check.

Best regards,
Mike

Hey Tanja,
Thanks for the link to your site, you need to enable Display Excerpt

I did this for you, please clear your browser cache and check.

Best regards,
Mike

Hi,
Sorry, I have not seen this before, updating Enfold doesn’t change the status of pages.

Best regards,
Mike

Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike