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  • #1378288

    Hallo, ich brauche eure Hilfe
    Ich habe die Fonts importiert, und in den Einstellungen bei Enfold Child Allgemeines Styling die Importieren-Schriften ausgewählt, sowohl Überschriften und Body Text. Und trotzdem kommt folgende Information.

    GET
    https://fonts.googleapis.com/css?family=Arimo:400,700%7CArimo

    GET
    https://fonts.googleapis.com/css?family=Acme|Montserrat.
    Ich habe sogar alle Plugins deaktiviert und trotzdem kommt die Meldung, wer kann helfen?

    #1378337

    Hi Highlander-2013,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1378431
    This reply has been marked as private.
    #1378470
    This reply has been marked as private.
    #1378687

    Hi Highlander-2013,

    Thanks for providing us with the admin credentials.
    I wasn’t able to find: https://fonts.googleapis.com/css?family=Arimo:400,700%7CArimo
    Also, it is not loaded when I checked the fonts being loaded, screenshot in private content.

    As for @import url(‘//fonts.googleapis.com/css?family=Acme|Montserrat’);, I do find it but it was called by Popup Maker plugin.

    Best regards,
    Nikko

    #1378695
    This reply has been marked as private.
    #1378790

    Hi,
    Thanks for your patience, I only found:

    /* Popup Google Fonts */
    @import url('//fonts.googleapis.com/css?family=Acme|Montserrat');

    Enfold_Support_0083.jpeg
    but not https://fonts.googleapis.com/css?family=Arimo:400,700%7CArimo
    Try disabling all of your plugins and clearing your server cache, I think your font checker site is caching the results and not giving fresh results each time because this site says no google fonts are found when the popup maker is disabled.
    Enfold_Support_0084.jpeg

    Best regards,
    Mike

    #1394823

    Hallo vielen Dank.

    Beste Grüße
    Guido

    #1394833

    Hi,

    Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,
    Rikard

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