Forum Replies Created

Viewing 30 posts - 9,001 through 9,030 (of 34,659 total)
  • Author
    Posts
  • in reply to: Flipbox – minimum height not work #1394662

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Flip Box Grid #1394661

    Hi,

    @sarthakchoudhary
    I tried to create a 3 flip box row as an example to understand what you want to achieve in regrades to “space” between the flip boxes, I used the Inverse Layout to show the backsides and due to the padding they seem to have space between them.
    Enfold_Support_130.jpeg
    If I add a background color it then seems like there is no space:

    .avia-icongrid-flipback {
        background-color: lightgray;
    }

    Enfold_Support_132.jpeg
    To give it some space in this situation change the margin like this:

    .avia-icongrid-numrow-3 .av-icon-cell-item {
        flex: 0 1 32%;
    }

    Enfold_Support_134.jpeg
    If this doesn’t help please explain with more detail and link to a test page and perhaps a screenshot would help.

    Best regards,
    Mike

    in reply to: How would I achieve the Parallax look (plus a little more) #1394660

    Hi,
    If the Revolution Slider is set to Full-Screen it will be full height even if you pick a different height, so choose Full-Width and set 600px height for it to work, I did this for you.
    Enfold_Support_126.jpeg
    If you don’t want the boxes to move then don’t use the Parallax Rules setting, I see that you are not using this on your new set of boxes, but to have it over your slider you still need to your the negative margin in the Rows Margin in the first column like we explained above, I did this for you and hide the original columns that you are not using.
    Enfold_Support_128.jpeg
    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Layer Slider not working Version 5.3.1.1 #1394631

    Hi,
    Thanks for your patience and the link to your site, I found that the sliders where visible on Mac Safari, Chrome, Firefox. But not visible on Windows in Chrome, Firefox, & Edge.
    I exported two of your slider to my demo site and the same was true only for your sliders. I found on your sliders the option LayerSlider ▸ Project Settings ▸ Mobile ▸ Hide On Mobile was enabled and this hid the sliders on Windows.
    Enfold_Support_122.jpeg
    I made this change on your site for the homepage slider 2021 slider and now it shows on Windows, please try to make this change for your other slides.
    I have let the team know about this so we can let the LayerSlider team know as it seems to be an issue in the LayerSlider.

    Best regards,
    Mike

    Hi,
    I imagine that you want the font-size to change for both before and after scroll so try this:

    #top #avia-menu .sub-menu a {
    font-size: 14px;
    font-weight: 600;
    }

    and to align the text to the top is addressed by removing the top padding:

    #top #avia-menu .sub-menu a {
    	padding-top: 0;
    }
    

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Text below logo #1394530

    Hey sarthakchoudhary,
    Please see our documentation: Image logo with subtext

    Best regards,
    Mike

    in reply to: Remove unused space from top of page #1394527

    Hey Christopher,
    Thanks for your question, please try this css for the specific page that you linked to in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field

    .html_header_transparency #top.page-id-6 .avia-builder-el-0 .container {
        padding-top: 0;
    }

    Best regards,
    Mike

    in reply to: Tabs out of whack #1394521

    Hi,
    Ok, but to point out what I’m seeing again, the columns in the tabs like on your page called shortcodes is fine, but the code in the tabs on the error page has 80 div’s, 4 of which is unclosed and most are empty, as in the screenshot above.
    This is not the case on your page called shortcodes, I assume that you setup the original layout and someone else has been trying to follow your layout and in their copy/paste added all of these extra broken div’s, that is where the problem is.
    Or another way this could occur is if you were copying the tables from another page/site on the frontend and not the source code, and then pasteing into the tabs in the visual mode of the text element in the tabs instead of the text mode the text element in the tabs.
    The visual mode of the text element will add formating from the clipboard.
    Enfold_Support_120.jpeg

    Best regards,
    Mike

    in reply to: change text color of a list #1394468

    Hi,
    Thanks for your feedback, for the page in the Private Content area that has the orange li, it is caused by the following css in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field

    .avia_textblock ul li {
        color: #ffa600!important;
    }

    this css was about halfway down, at the top you had the same rule but with a gray color:

    .avia_textblock ul li {
        color: #b5aaa8!important;
    }

    So I commented out the orange rule.
    and now the li is grey, please clear your browser cache and check.
    Please see the screenshot in the Private Content area.

    Best regards,
    Mike

    in reply to: Make link to anchor in mai menu work on mobile devices #1394465

    Hi,
    To change the desktop version of the ID about to a different ID when the mobile menu is clicked so the mobile version of the ID about can be used for the anchor of the mobile menu try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    function change_desktop_about_id_for_mobile() { ?>
      <script>
    window.addEventListener('DOMContentLoaded', function() {
    (function($){ 
      $('.avia_mobile').on('click', '.av-burger-menu-main', function() {
        var aboutDesktop = $('#about.av-small-hide');
        $('#main').find( aboutDesktop ).prop('id', 'desktop_about');
      });
    }(jQuery));
    });
    </script>
      <?php
    }
    add_action('wp_footer', 'change_desktop_about_id_for_mobile');

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.

    Best regards,
    Mike

    Hi,
    As I understand your request, when your header is transparent you want the sub-menu item for “Services” to also be transparent,
    Please try this css:

    #top .av_header_transparency #menu-item-16705 .sub-menu,
    #top .av_header_transparency #menu-item-16705 .sub-menu li,
    #top .av_header_transparency #menu-item-16705 .sub-menu a {
    background: transparent !important;
    box-shadow: none !important;
    color: #fff;
    border: none;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Tabs out of whack #1394449

    Hi,
    Thanks for explaining the reason behind the product titles, I don’t believe that this html in the product titles is causing an issue with the tabs, I believe the html in the tags is the cause. I bring up the product title html because it may be a risk if someone edits the title and accidentally removes one of the closing tags, please just keep this in mind and maintain backups.
    For the tabs, I looked at the draft page called shortcodes and this shortcode and html looks pretty clean with no unclosed div’s so this should be fine to use in a tab.
    But the code in the other page with the unclosed empty divs needs to be corrected to look like your shortcodes page.
    Enfold_Support_116.jpeg

    Best regards,
    Mike

    in reply to: Update #1394351

    Hey Andrea,
    To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg
    After you update you will need to go to your Theme Forest account and create a new Token for future updates.

    Best regards,
    Mike

    in reply to: Enfold Spezialist für Fehlerbehebung gesucht #1394353

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Activate desktop menu for mobile version #1394350

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Tabs out of whack #1394349

    Hi,
    Thanks for the login, the product page you linked to has HTML in the page title:

    <strong><span style="color: #0066b3;">Premium</span></strong> Pre-Formed Cuff<br>$89.99</br>

    I would recommend against this practice, you can use css to change this on the frontend, but I’m not sure where you expect this to show since you have page titles disabled in the theme settings. I see that all of your products are like this:
    Enfold_Support_114.jpeg
    For the Tab Test Page that you created, is definitely broken as the tabs are not selectable and at the bottom in the backend and the red box should not be there. I tried coping it to my demo site but couldn’t fix it.
    There are 81 <div but only 77 </div so that means there are 4 unclosed div’s there are also Unicode Characters in the page code which was probably added when you copied and pasted from wherever you copied the code from.
    The page also contains empty divs with classes such as page, section, layoutArea, column
    Enfold_Support_116.jpeg
    these serve no purpose and I recommend removing them.
    For this page you should start over and add the tabs one at a time and check the html carefully, there is no easy fix for this.
    Best regards,
    Mike

    in reply to: Lightbox popup on Enfold #1394340

    Hi,
    When I test your page the menu highlighting seems to work but some of the lower sections are not very high so sometimes two sections will show at once and the menu will highlight the lower second on desktop.
    Try making each second 100 percent high so when you click on a menu item the section will fill the screen.
    Enfold_Support_109.jpeg

    Best regards,
    Mike

    in reply to: Activate desktop menu for mobile version #1394003

    Hey evabo,
    Thanks for the link to your site, to not use the mobile menu and to have a transparent header on mobile please try this css in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field

    @media only screen and (max-width: 767px) {
    .responsive #top .av-main-nav .menu-item-avia-special {
      display: none;
    }
    }
    @media only screen and (max-width: 767px) {
    #top #header .av-main-nav > li.menu-item  {
        display: block!important;
    }
    }
    @media only screen and (max-width: 766px) { 
    .responsive #top #main {margin-top: -80px!important;}
    #top #wrap_all .av_header_transparency {background-color: transparent!important;}
    div#header_main > .container {display: block !important;}
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Menu under full with header #1394000

    Hey Stefan,
    Try using the full-width sub-menu element and choose the menu you wish to use and place it under your slider.
    Then on the page set the Header visibility and transparency option to Hide header on this page so the current header and menu won’t show.
    You will not have a logo shown next to the menu.

    Best regards,
    Mike

    in reply to: Tag meta element not working for blog page #1393996

    Hi,
    The Dev Team says it should be released on Monday, I have checked the blog element and it will show the tags if you add this filter to your child theme functions.php:

    
    add_filter('avf_show_tags_meta', 'show_tags_on_blog_posts');
    function show_tags_on_blog_posts(){
    	return true;
    }

    This new feature has been added to our documentation: Display post tags on Blog Posts element

    Best regards,
    Mike

    in reply to: Tabs out of whack #1393913

    Hi,
    Thanks for the feedback I would still like to login and see an example before the error, such as a page or post that looks similar to the error page but before an error, and the page with the error. Perhaps by comparing the to I can identify the element “at risk” if any.
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.
    Please note we will not receive the email, so post the user ID and the password in the Private Content area below.

    Best regards,
    Mike

    in reply to: Breadcrumbs – 2 backslashes after "Home" #1393905

    Hi,
    Thank you for creating the test site.

    Best regards,
    Mike

    in reply to: Breadcrumbs – 2 backslashes after "Home" #1392703

    Hi,
    Thanks for the feedback and for explaining the odd behavior with the breadcrumbs. I have not seen this before and it sounds like something with the permalinks, but that should affect all pages. I tried resaving them and setting the default values but it didn’t help, I then put everything back to the way you had it.
    I have asked the rest of the team for ideas and will write back when I hear from them, thank you for your patience.

    Best regards,
    Mike

    in reply to: Demo Import #1392245

    Hi,
    Thanks for the login, I see from your WordPress ▸ Dashboard ▸ Tools ▸ Site Health ▸ Info ▸ Server
    your Max input time is 60, try changing it to 120 or more.
    I also recommend disabling all plugins except for woocommerce which needs to be installed and activated for the Shop demo.

    Best regards,
    Mike

    in reply to: Background colour for special heading element #1391756

    Hi,
    Glad that this helped, for the example, I used the color name yellow but you can replace it with a HEX color code like #ffff00
    To add some transparency you would use RGBA color codes, here is a converter
    So if we want 50% transparency on a HEX color code for yellow we would get: rgba(255, 255, 0, 0.5)
    In the css it would look like this:

    .highlight .av-special-heading-tag {
    	background-color: rgba(255, 255, 0, 0.5);
    	display: inline-block;
    }

    If this doesn’t help please include the url to the element in question so we can take a closer look at your specific use.

    Best regards,
    Mike

    in reply to: Demo Import #1388063

    Hi,
    Do you have a custom login url? The one below is not working.
    What webhost are you using?

    Best regards,
    Mike

    in reply to: Background colour for special heading element #1388060

    Hey sarthakchoudhary,
    If you want all special headings to have a background color, such as yellow add this css to your Enfold Theme Options ▸ General Styling ▸ Quick CSS field

    .av-special-heading-tag {
    	background-color: yellow;
    }

    and adjust the color to suit.
    If you want the background color for one specific special heading add a custom class to the special heading element, for example highlight
    Enfold_Support_86.jpeg
    and use this css:

    .highlight .av-special-heading-tag {
    	background-color: yellow;
    }

    If you only want the background color to be behind the text and not the whole element use this css:

    .highlight .av-special-heading-tag {
    	background-color: yellow;
    	display: inline-block;
    }

    Enfold_Support_88.jpeg
    Best regards,
    Mike

    in reply to: Breadcrumbs – 2 backslashes after "Home" #1388057

    Hey Zdeněk,
    Thanks for the link to your site this is because one of your breadcrumbs is empty but I not sure what is causing this, I see you have customized woocommerce files and productslider and you have jQuery errors in the browser console and you are using Yoast which may be changing the breadcrumbs.
    JQuery errors often have a cascading effect, so first try disabling your custom sticky function.
    Then try switching to the parent theme so the child theme custom files are not used.
    Then try disabling your plugins.
    One of these steps should identify the cause.
    If not or if the cause is something that you can not change you could use this css to hide the extra backslash since it only occurs on product pages.

    #top.single-product #main > div.title_container > div > div > div > span:nth-child(5) {
    	display: none;
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Demo Import #1388055

    Hey Mewthom,
    Please include an admin login in the Private Content area so we can check, is your webhost OVH?
    If it is they disable the set_time_limit() function and will not enable it so the import times out.
    If the manual import method fails due to the disabled PHP functions, try creating a localhost WordPress install and import the demo and then use the plugin Duplicator and migrate your localhost version to your webhost, see the video on the plugin page if you have not used this plugin before, it is quite easy.

    Best regards,
    Mike

    in reply to: Critical Issue and Clashes #1388050

    Hi,
    To add a screenshot please try using an Screenshot service and pasting the image URL in your post, or you use DropBox, Google Drive, etc.
    If it is easier you can Record the screen on your Mac or for Windows use the free Open source ShareX see this easy article: How to record screen on a Windows computer using ShareX tool

    Best regards,
    Mike

Viewing 30 posts - 9,001 through 9,030 (of 34,659 total)