Hi,
Yes the Envato token will only work for future updates after you update to v6.0.1
Please see our documentation here you may need to scroll down to the heading How to generate a Envato Personal Token? and clik to toggles:

Best regards,
Mike

Hey TheMoBrozer,
Thank you for the link to your site, typically the LayerSlider is added to a page with the Advanced LayerSlider element:

but I see that this is not the case for your site, I also see that the LayerSlider is above your menu, so to achieve this I believe that you have a custom snippet in one of the core theme files, I looked in the expected places but didn’t see it and I don’t see a plugin that may do this, and this is not a default LayerSlider option.
If you can recall were your custom code is and copy it to your updated theme that would be best. Typically we recommend using a Child Theme so you won’t have this issue when updating.
If you can’t recall where the custom code is, we may be able to help create some new code, try switching to the latest version 6.1 and activate it and we will try to help.
If you have more customizations in core theme files, these will be lost when you update so check your site carefully to see if you see any other issues and install a Child Theme so you won’t have this again in the future.

Best regards,
Mike

Hi,
Unfortunately your site is not working for me. I see the error:

This site can’t be reached – took too long to respond.

I believe that the issue is with the domain routing, so you will need to ask your webhost for help.
I recommend creating a backup from your old webhost while you can, you will need the database and the FTP files, please note that the database is very important, if you don’t know how to download this please ask your old webhost for help.

Best regards,
Mike

Hey sybille gburek,
Thanks for your question, your theme version is very old, unfortunately a while back Envato (Theme Forest) changed how updates are done and the old API will no longer work. So you will need get the latest version from your Envato account and manually update, then after you update you can create a Envato Token in your Theme Forest account so that future updates can be done easily, but your current version will not work with the Envato Token.
Typically you should not experience any issues updating if all of your customizations are in the child theme, but I see that you are not using a child theme, so to safety test how an update to your site will behave, I recommend creating a staging site, please check your webhost to see if you have the one click staging site option, this is a option in most cPanels to create a staging clone of your site so you can test the update on it and your live site will stay up and running. You can always ask your webhost to help you with setting this up if you want.

Here are some screenshots of what it would look like:

To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

Best regards,
Mike

Hi,
It looks like the flags are in the mobile menu, but your caching plugin has made them “lazy loaded” so they won’t show. I couldn’t find the lazy load option in your caching plugin, but I have not used that one before. Typically you can add classes to disable the lazyload so try adding lang-item to the setting. If this doesn’t help try disabling the caching plugin completely and see if the corrects, if not leave the caching plugin disabled and we will check again.

Best regards,
Mike

Hi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

#footer .av_one_third > section {
	margin: 0;
}
#top #footer {
	padding-bottom: 15px;
}

Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
After applying the css, please clear your browser cache and check.

Best regards,
Mike

Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Ok then, does it have to have the exact shape as above, or can it be square?
I guess you could use a background image for the shape, but it might be a challenge if you change the number of menu items in the future.
A square shape would be easier since that is the shape of the element.
To use css to add a background color, add the color to the dotsmenu previous css like this:

#top .dotsmenu {
    background-color: red;
}

and then adjust the previous dotsmenu width css to suit.

Best regards,
Mike

Hi,
When I check your H tags & your menu items they all look to be Rift4 is this what you mean?
I see you are using a font plugin that I have not used, I recommend using the theme setting to upload custom fonts Enfold Theme Options ▸ Import/Export ▸ Custom Font Manager and then change the menu font in the theme setting Enfold Theme Options ▸ Advanced Styling ▸ Menu items
Please see our documentation here.

Best regards,
Mike

Hey albertgarduno,
Please link to your page so we can examine and help with the css, I understand that the white line is 100px wide, but how tall? Will this be on all pages or just the one that you link to?

Best regards,
Mike

Hi,
When I checked your site the code above had been removed, I added it back again and now it is working.
The font-family looks to be the same for all of the menu items, I adjusted the color of the sub-menu items to match the parent in case that is what you meant.

Best regards,
Mike

Hi,
I believe that I have found a solution to change the sidebar header menu to have multiple dropdowns like the burger menu,

for example this is the first dropdown after a click:

this is the second level after click:

please note that both the “first level” and “second level” menu items are not links to pages, so a click will open the sub-menu:

Try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

function change_sidebar_menu_to_burger_menu_dropdown() { ?>
  <script>
document.addEventListener("DOMContentLoaded", function() {
    var screenWidth = window.innerWidth;
    if (screenWidth >= 768) {
        if (document.documentElement.classList.contains("html_header_sidebar")) {
            const aviaMenu = document.getElementById("avia-menu");
            if (aviaMenu) {
                aviaMenu.id = "av-burger-menu-ul";
                aviaMenu.classList.remove("av-main-nav");
                aviaMenu.classList.remove("menu");
            }
            const menuItems = document.querySelectorAll("#av-burger-menu-ul .menu-item");

            menuItems.forEach(function(item) {
                item.classList.add("av-active-burger-items");
                item.classList.remove("menu-item");
            });
            const menuItemsWithChildren = document.querySelectorAll("#av-burger-menu-ul .menu-item-has-children");

            menuItemsWithChildren.forEach(function(item) {
                item.classList.add("av-width-submenu");
                //item.classList.remove("menu-item-has-children");

                const dropdownAva = item.querySelector(".menu-item-has-children.av-width-submenu .avia-menu-text");
                if (dropdownAva) {
                    const dropdownAvailable = document.createElement("span");
                    dropdownAvailable.classList.add("dropdown_available");
                    dropdownAva.insertAdjacentElement('afterend', dropdownAvailable);
                }
                const dropdownSpan = item.querySelector(".menu-item-has-children.av-width-submenu .dropdown_available");
                if (dropdownSpan) {
                    const submenuIndicator = document.createElement("span");
                    submenuIndicator.classList.add("av-submenu-indicator");
                    dropdownSpan.insertAdjacentElement('afterend', submenuIndicator);
                }
            });

            const style = document.createElement('style');
            style.innerHTML = `
                #top #av-burger-menu-ul {
                    width: 300px;
                    padding: 0px 30px;
                }
                .main_menu ul:first-child>li a {
                    height: 50px;
                    line-height: 50px;
                }
            `;
            document.head.appendChild(style);
        }
    }
});
</script>
  <?php
}
add_action( 'wp_footer', 'change_sidebar_menu_to_burger_menu_dropdown', 99 );

Please disable any previous snippets from this thread.

Best regards,
Mike

Hi,
Thanks for the feedback, I’m glad you were able to investigate this further, but unfortunately I don’t know what else we can do to help with this, as we can’t reproduce this and from your explanation it sounds like a red-herring, as you say.
We will go ahead and close this as you pointed out, but feel free to open a new thread if you find new information that will help us reproduce this.
Thank you for your understanding and using Enfold.

Best regards,
Mike

Hi,
Your css for the headings doesn’t have the enough specifically, I would recommend this:

@media only screen and (max-width: 768px) and (max-device-width: 1024px) and (orientation: portrait) {
#top #wrap_all .all_colors h1, 
#top #wrap_all .all_colors h2, 
#top #wrap_all .all_colors h3, 
#top #wrap_all .all_colors h4, 
#top #wrap_all .all_colors h5, 
#top #wrap_all .all_colors h6 {
  font-family: 'Open-Sans', sans-serif;
font-style: italic; 
}
}

plain h1, h2, h3, h4, h5, h6 is not enough to override the theme.
As for Safari it can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.
I doubt that this is what you are experiencing right now, but please keep this in mind

Best regards,
Mike

Hi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

@media only screen and (max-width: 767px) { 
	#top .av-burger-menu-main.menu-item-avia-special {
		    left: -40%;
}
.html_visible_cart .cart_dropdown {
    right: 4%;
    z-index: 999 !important;
}
}

Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
After applying the css, please clear your browser cache and check.

Best regards,
Mike