Page 3 – Support | Kriesi.at – Premium WordPress Themes

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December 13, 2024 at 11:05 pm in reply to: “My Patterns” in Block Editor not being able to insert #1473605

Mike
Moderator

Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

December 13, 2024 at 11:03 pm in reply to: Google tag manager script in function.php error #1473604

Mike
Moderator

Hi,
Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

December 13, 2024 at 11:02 pm in reply to: Breadcrumbs in mobile version vertical alignment #1473603

Mike
Moderator

Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

December 13, 2024 at 10:59 pm in reply to: Enfold Licence Renewal #1473601

Mike
Moderator

Hi,
Your support license is good until 2025-12-14 your update license is for life, you are using an old version so you may need to manually update.
To update your version of Enfold you may need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

Best regards,
Mike

December 13, 2024 at 10:49 pm in reply to: Adding google tag manager in Enfold #1473600

Mike
Moderator

Hi,
Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

December 13, 2024 at 10:49 pm in reply to: Remove lightbox-link from image #1473599

Mike
Moderator

Hi,
Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

December 12, 2024 at 6:03 pm in reply to: Remove lightbox-link from image #1473515
Mike
Moderator
Hey xela,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
```
.postid-2500 a.lightbox-added {
	pointer-events: none;
}
```
After applying the css, please clear your browser cache and check.

Best regards,
Mike
December 12, 2024 at 5:57 pm in reply to: Some blocks are to narrow on a mobile #1473514
Mike
Moderator
Hey dorisb123,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
```
@media only screen and (max-width: 989px) {
    .responsive #top #wrap_all .av-break-at-tablet .flex_cell.no_margin {
        padding: 20px !important;
    }
}
```
After applying the css, please clear your browser cache and check.

Best regards,
Mike
December 12, 2024 at 5:48 pm in reply to: Scroll down arrow in color section not responding to customisations #1473513
Mike
Moderator
Hey pramedia,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
```
#main .scroll-down-link:before {
	color: #fff;
	font-size: 80px;
}
```
After applying the css, please clear your browser cache and check.

Best regards,
Mike
December 11, 2024 at 6:25 pm in reply to: mobil menu is not displayed correctly #1473446

Mike
Moderator

Hi,
When I disable your MenuMaker Pro plugin, the burger menu shows, please check.

Best regards,
Mike

December 11, 2024 at 6:21 pm in reply to: Guidance Needed for Creating Author and Subcategory Pages with Enfold Theme #1473445

Mike
Moderator

Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

December 11, 2024 at 6:19 pm in reply to: QR Code for password hidden page #1473444

Mike
Moderator

Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

December 11, 2024 at 6:11 pm in reply to: Gap at bottom of page on mobile #1473442

Mike
Moderator

Hi,
Please include a screenshot and paste the image URL in your post so we can see what you see. I also don’t see a gap.

Best regards,
Mike

December 10, 2024 at 5:50 pm in reply to: Can’t get fonts to appear properly in Enfold Theme Options #1473371

Mike
Moderator

Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

December 9, 2024 at 5:59 pm in reply to: add custom icon #1473269
Mike
Moderator
Hi,
For the css, each icon has a different code number, for your shield with the check mark it is \e802
```
div[data-av_icon="\e802"] {
	content: " ";
	background-image: url(/wp-content/uploads/2024/12/Goering_Icon1_eCheck_farbig_RGB.png) !important;
	background-size: contain;
	background-repeat: no-repeat;
       font-size: 0 !important
}
```
I adjusted your css and now it works.

Please review the thread on how to find the icon code:

Best regards,
Mike
December 8, 2024 at 5:32 pm in reply to: How to get same styling for normal button and blog-Button (read more button) #1473187

Mike
Moderator

Hi,
It looks like the css above is not what you are using for the read more buttons, as they don’t have the “avia-button” class.
The two buttons don’t have the same structure.

Best regards,
Mike

December 8, 2024 at 2:28 pm in reply to: iFrames and lightbox for various views #1473185

Mike
Moderator

Hi,
Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

December 8, 2024 at 2:24 pm in reply to: LayerSlider background video is not displayed in Firefox #1473184

Mike
Moderator

Hey Markus,
It looks like your layerslider says “no video with supported format and MIME type found”

The console has the error :
Media resource could not be decoded.

On Chrome this error is not there,

So it seems that the Firefox browser can not decode this, you could try encoding it again, to correct the codec, it may not be a true mp4

Some browsers are more forgiving than others.

Best regards,
Mike

December 8, 2024 at 1:57 pm in reply to: How to get same styling for normal button and blog-Button (read more button) #1473183

Mike
Moderator

Hey Jak73,
When I check it seems to be working:

I’m not sure that I see a difference:

Best regards,
Mike

December 8, 2024 at 1:53 pm in reply to: How to make the border from the blog-widget dotted? #1473182
Mike
Moderator
Hey Jak73,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
```
.widget_recent_entries li {
    border-top-style: dotted;
}
```
Best regards,
Mike
December 8, 2024 at 1:49 pm in reply to: add custom icon #1473181

Mike
Moderator

Hi,
Thanks I answered.

Best regards,
Mike

December 8, 2024 at 1:48 pm in reply to: add custom icon #1473180

Mike
Moderator

Hey michael_goering,
Thanks, these icons are colored, for fontello they need to be black and white only. If you want to use the css please convert to PNG.
I do see working icons in the backend:

that show on the frontend:

Best regards,
Mike

December 7, 2024 at 10:28 pm in reply to: font weight into enfold form #1473170
Mike
Moderator
Hi,
When I test it, it seems to work, try this instead:
```
#top #main label {
    font-weight: 400;
}
```
If this still doesn’t work, please include an admin login in the Private Content area so we can examine.

Best regards,
Mike
December 7, 2024 at 7:57 pm in reply to: font weight into enfold form #1473167
Mike
Moderator
Hey Gianluca,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
```
#top label {
    font-weight: 400;
}
```
After applying the css, please clear your browser cache and check.

Best regards,
Mike
December 7, 2024 at 7:37 pm in reply to: re: flagship template #1473166

Mike
Moderator

Hey alex,
Unfortunately the discount for Enfold expired 4 years ago, which all users were notified of in 2020.
The discount was only for customers that had bought with in a year (2019) your license looks like it is from 2015.
We have an exclusive contract with Envato (Theme Forest) and can not issue licenses or upgrade them.
Then good news is that with the purchase of a new license you will be eligible of 6 month of forum support, or a year with a small upgrade, which I recommend.

Best regards,
Mike

December 7, 2024 at 7:20 pm in reply to: mobil menu is not displayed correctly #1473165

Mike
Moderator

Hi,
please include an admin login in the Private Content area so we can be of more assistance.

Best regards,
Mike

December 7, 2024 at 7:18 pm in reply to: How to add different font-family to special-heading (headline and text)? #1473164

Mike
Moderator

Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

December 7, 2024 at 7:17 pm in reply to: add custom icon #1473163

Mike
Moderator

Hi,
This post is from the contact form, please log in to the support forum and open a new thread

Best regards,
Mike

December 7, 2024 at 2:19 pm in reply to: Cannot change the footer height #1473154

Mike
Moderator

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

December 7, 2024 at 2:17 pm in reply to: add custom icon #1473153

Mike
Moderator

Hi,
You can not use.otf or .woff, use must use iconfont which will only be black and white, no colors.
Please see this post, Guenni007 points out that Fontello is a bit picky about the compound paths and offers a solution.
He also offers a solution to use images instead of svg here.
Please note that using the contact form is not appropriate for support questions, please log in to the support forum and open a new thread if you need further assistance.

Best regards,
Mike
Author

Posts

Viewing 30 posts - 61 through 90 (of 33,466 total)

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