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Viewing 30 posts - 61 through 90 (of 34,107 total)
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  • in reply to: spacing between blocks #1480384

    Hey Sandra,
    I’m not sure which column with the “hat” you mean, perhaps a screenshot would help.
    To add a screenshot please try using an Screenshot service and pasting the image URL in your post.

    Best regards,
    Mike

    in reply to: Second menu colour #1480382

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top.page-id-1424 #header.header_color.av_header_transparency .av-main-nav > li > a .avia-menu-text {
    	color: #7d8286;
    }

    please note the page ID in the css page-id-1424

    Best regards,
    Mike

    in reply to: Woocommerce product page order filter #1480378

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Website Animation Not Working After Updating #1480376

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Recommended plugin for Knowledge Base? #1480374

    Hey Marc,
    Unfortunately we don’t have experience with these plugins, I recommend testing them each and choose the one that works best for you.
    You will probably want one that uses a shortcode to place on your page, please note that if you are using the Advanced Layout Builder any plugin that offers a “Gutenberg” solution to add to your page will not work.

    Best regards,
    Mike

    in reply to: Custom fonts for certain instances of headings #1480372

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Mobile menu doesn´t work #1480371

    Hey GaWi,
    It looks like for each menu item you have two sections on your page with the same ID, one for desktops, and one for mobile.
    So on mobile the links are pointing to the hidden section.
    It is a standard HTML rule to use each ID only once on your page, please change the mobile IDs to something else that is unique and then create a new menu for mobile use.
    Then go to Enfold Theme Options ▸ Main Menu ▸ General ▸ Alternate Menu For Mobile and choose your mobile menu.

    Best regards,
    Mike

    in reply to: Saving didnt work #1480366

    Hi,
    I see this error in your console log:
    Access to XMLHttpRequest at 'https://nmn.it/wp-admin/admin-ajax.php' from origin 'https://nmnit.skipdns.link' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
    your main domain is blocking your sub-domain from the resources, you will need to ask your webhost to help with setting up your CORS policy, each webhost is different so we can’t advise.

    Best regards,
    Mike

    in reply to: Zeitleiste / Timeline nicht mehr responsive #1480365

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Boxes – Distance between rows #1480364

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Website Animation Not Working After Updating #1480363

    Hi,
    I see an error on your page in the console log ybFun_ReplaceText is not defined I believe this is the script that you are referring to:
    Screen Shot 2025 03 28 at 8.29.29 AM
    often a javascript error can cause other errors in javascripts, if you need this script then please ask the third party to review it as we don’t know this script.
    I recommend removing it to ensure that this is the issue.

    Best regards,
    Mike

    Hi,
    Are you using WP Rocket with a CDN?
    This sounds like a caching issue, either WP Rocket is not fully cleared or your CDN is not.
    Try enabling Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files and disable Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression then clear your WP Rocket cache and then check. If this works, you can then reset the two Enfold Theme Options ▸ Performance options. If you are using a CDN it may take up to 24 hrs for the CDN to clear.
    If you are using a server cache like object-oriented cache such as Memcached, Redis, Varnish, Litespeed, etc you may need you also clear these and it could take awhile for them to clear.
    But since this is working when you are logged in I believe it is pointing towards your WP Rocket cache.

    Best regards,
    Mike

    in reply to: How to create simple 3 column table #1480359

    Hey Annemarie,
    Thanks for the link to your site, but I didn’t find an example, thanks for the mockup screenshot as that helps.
    As I understand using the table works except you want it “full width”, can you create a test page with the table and add the custom class “fullwidth” to the table element so we can examine and offer some css to make it full width.
    Please note that if the table element is in a column element or color section element it’s width will be limited by these elements, so please review.

    Best regards,
    Mike

    in reply to: Custom fonts for certain instances of headings #1480335

    Hi,
    I uploaded the sacramento google font that was linked above
    Screen Shot 2025 03 28 at 6.49.01 AM
    and it seems to work fine
    Screen Shot 2025 03 28 at 6.50.31 AM
    with your custom class and css, please clear your browser cache and check.

    Best regards,
    Mike

    Hey mickya1,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .embedsocial-hashtag-iframe {
    	min-height: 400px !important;
    }

    After applying the css, please clear your browser cache and cache plugin and check.

    Best regards,
    Mike

    in reply to: Variation images not showing #1480333

    Hey Darjan,
    I see that you are using v5.4.1, please update to v7.0.1
    I also see that updates on your site have been disabled, so you may need to manually update with the steps below.
    If you need further assistance please log in to the support forum and open a new thread If you are unable to login to the support forum because you don’t have a activate support contract, please try going to your Theme Forest account and renew your support and then log in to the support forum and open a new thread.
    Please note that using the contact form is not appropriate for support questions.

    To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    in reply to: Help required with fatal error for Enfold Theme #1480298

    Hi,
    Did you try to overwrite the theme files via ftp? Or did you first delete the theme files and then upload the new files?
    Overwriting the theme files will often cause an error as some old files will remain.

    Best regards,
    Mike

    in reply to: Error within a theme helps with update? #1480296

    Hey Ksenia,
    Your Enfold version is very old: v3.3.2, we are now at v7.0.1
    Your PHP version is 7.4.33, which is also outdated.
    You should first update your theme with the following steps, and then update your PHP to v8+, if you don’t know how to do this please ask your webhost.
    To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg
    Please note that we don’t expect any issues with these steps, but it is always a good idea to first create a full backup of your site (files + database) with your webhost backup tool, not a WP backup plugin. Since there are may different webhosts ask your webhost for help creating a full backup.

    Best regards,
    Mike

    in reply to: Transparent header on mobile #1480294

    Hi,
    Thank you for your patience, when I check your page /customer-car-builds/ “Vehicle Gallery” the breadcrumbs show, I assumed that you removed the css, so I tested with the css but the breadcrumbs still showed, perhaps you have already sorted it out?

    Best regards,
    Mike

    • This reply was modified 1 week, 1 day ago by Mike. Reason: remove screenshot
    in reply to: Blog page isn’t viewing correctly in Safari #1480071

    Hi,
    Ok, Glad to hear that you have this sorted out, shall we close this thread then?

    Best regards,
    Mike

    in reply to: Small bar above Main Menu Colour #1480070

    Hi,
    That is the Logo Area Secondary Font Color, but it also changes the menu color so I added this css:

    .phone-info div {
    	color: #fff;
    }

    please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Social Profiles – Link Target ("_blank") #1480000

    Hi,

    @lologc
    your site requires a login to view.
    For the solution above, please note that it is for the “av-social-link-mail” (email) link, so you need to change it for each of your social icons.

    Best regards,
    Mike

    Hi,
    *PageSpeed Insights simulates the site to 3g and doesn’t use real world mobile speeds.
    *Time to First Byte is a server time and not the theme.
    *lightweight theme (ideally a block theme) will not show your site correctly as the elements require the theme.

    Best regards,
    Mike

    in reply to: delete demo installation #1479998

    Hey distefanoepartners,
    Please explain further.
    Do you want to “reset” the site and lose all content?
    Did you build a site on the demo and want to remove the demo images but keep your content?
    Do you want to try a deferent demo and retain your content?
    etc.

    Best regards,
    Mike

    in reply to: Layerslider align center #1479997

    Hey fanlokbun,
    I check the page below, but I can’t reproduce your error in Safari or Chrome at 2560px:
    Screen Shot 2025 03 23 at 2.53.27 PM
    Screen Shot 2025 03 23 at 2.55.59 PM

    Best regards,
    Mike

    in reply to: Remove vertical line next to video #1479996

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: (Read more) – Tag Problem #1479990

    Hi,
    I checked your link, but I don’t find a “more” tag on any of your pages, I probably have missed it as I don’t read your language.
    Guenni007’s solution seems to work for removing the animation, but if we could see the issue it would help.
    Are you trying to use the “more” tag in a ALB element?
    Perhaps a admin login would help, to add a screenshot to highlight the issue, please try using an Screenshot service and pasting the image URL in your post.

    Best regards,
    Mike

    in reply to: Contact-Form: How to send a copy to the sender? #1479989

    Hi,
    Perhaps it is being marked as spam and the server is deleting it, please include an admin login in the Private Content area so we can test with our email addresses.
    As you can see from the screenshots above, it is working for us on our install.

    Best regards,
    Mike

    Hey ballindigital,
    Thanks for the video, but I was not able to reproduce this in mobile, I tested all of the items in your video and they all opened in a lightbox for me.
    I’m not sure why you are experiencing this.

    Best regards,
    Mike

    in reply to: Sticky element #1479986

    Hey sitadi,
    The login to the live site is not working, but for the test site the search is sticky but seems to be in the wrong position when the header when it shrinks,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #header.header-scrolled ~ #main #av_section_1 .avia_search_element {
    top: -64px;
    position: relative;
    }
    #header ~ #main #av_section_1 .avia_search_element {
    top: -30px;
    position: relative;
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

Viewing 30 posts - 61 through 90 (of 34,107 total)