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Viewing 30 posts - 8,911 through 8,940 (of 34,913 total)
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  • Hi,
    Can you create a staging site with the function disabled and an admin login so we can see the error? We have not experienced this on our sites so I wonder if it is related to a server setting, can you tell us about your server is it using object-oriented cache? Have you tried disabling your server cache or any CDN cache?
    Once we can see the error I will ask the rest of the team for ideas, The Dev Team states that
    /wp-content/uploads/avia_posts_css was used prior to 5.3 and was only kept for cache backward compatibility, it is no longer used.
    Saving the Theme Setting after the update should have copied the css files to /wp-content/uploads/dynamic_avia/avia_posts_css after the update and used going forward.
    It sounds like a cache, either a plugin, server, or CDN, etc, is still calling the old location, since we can’t recreate the issue it is hard to say.

    Best regards,
    Mike

    in reply to: Rank Math TOC added to excerpt #1397969

    Hi,
    Thanks, perhaps they have a filter that can be added to the child theme functions.php that will only show the TOC on the actual post. I will post any ideas that the team reports.

    Best regards,
    Mike

    in reply to: Rank Math TOC added to excerpt #1397967

    Hi,
    Thanks for the feedback, I had looked for “Table of Contents” to show in the excerpt and when I didn’t see it I thought the TOC links were also not showing, but I see that they are now.
    I’m not sure how to address this other than creating manual excerpts, so I have asked the rest of the team for ideas, I will reply when I hear back, thank you for your patience

    Best regards,
    Mike

    in reply to: No control anymore of p class line height #1397966

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Pop up is jumping to top of page #1397965

    Hi,
    We will close this as you have requested, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: No control anymore of p class line height #1397914

    Hi,
    Try adding this css:

    #main #teaserhome .av_textblock_section {
    	z-index: 1;
        position: relative;
    }

    for a complete solution like this:

    @media only screen and (max-width: 1249px){
    #main #teaserhome:before {
      content:"";
      display: block;
      height: 100%;
      position: absolute;
      visibility: visible !important; 
      top: 0;
      left: 0;
      width: 100%;
      background-color: rgba(255, 255, 255,.5)!important; 
    }
    #main #teaserhome .av_textblock_section {
    	z-index: 1;
        position: relative;
    }
    }

    Best regards,
    Mike

    in reply to: Style inserted by Layout-Architect #1397913

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Snap Scroll does not work #1397912

    Hi,
    Try changing your code block script to this to only allow it to run on screens above 767px:

    <script>
    window.addEventListener('DOMContentLoaded', function() {
    (function($){
    	var width = $(window).width();
    	if (width >= 767) {
        var snapScroll = $(".av-layout-grid-container").SnapScroll({
            hashes: true
        });
        console.log(snapScroll);
        }
    })(jQuery);
    });
    </script>

    If you test with Dev Tools you must reload the page when emulating a mobile device, this will work correctly on actual devices.

    Best regards,
    Mike

    in reply to: Change Shop #1397911

    Hi,
    Thanks for your patience, I found a different solution in my test I found that the “author” attribute must be set in the WooCommerce ▸ Attributes ▸ Add new attribute and not manually added on the product page in order to be named correctly.
    Please note that the Slug “author” is not allowed because it is a reserved term, so we will use “authors”
    Enfold_Support_354.jpeg
    This will name the attribute pa_authors so we can call it.
    Then on the product page add the “value” for the attribute:
    Enfold_Support_356.jpeg
    and this function in your child theme functions.php:

    add_action( 'woocommerce_single_product_summary', 'product_attribute_dimensions', 25 );
    function product_attribute_dimensions(){
        global $product;
    
        $taxonomies = array('pa_authors');
        foreach($taxonomies as $taxonomy){
            $value = $product->get_attribute( $taxonomy );
            if ( $value ) {
                $label = get_taxonomy( $taxonomy )->labels->singular_name;
        
                echo '<p>' . $label . ': ' . $value . '</p>';
            }
        }
    }

    Then the attribute will show on the frontend:
    Enfold_Support_359.jpeg

    Best regards,
    Mike

    in reply to: No control anymore of p class line height #1397810

    Hi,
    Try removing your opacity and add this css:

    @media only screen and (max-width: 1249px){
    #main #teaserhome:before {
      content:"";
      display: block;
      height: 100%;
      position: absolute;
      visibility: visible !important; 
      top: 0;
      left: 0;
      width: 100%;
      background-color: rgba(255, 255, 255,.5)!important; 
    }
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Adjustment of the Portfolio Category page #1397806

    Hi,
    Thanks for the feedback, we will leave this open until we hear back from you.

    Best regards,
    Mike

    in reply to: Snap Scroll does not work #1397805

    Hi,
    Glad to hear this helped, for mobile it looks like you are overriding the 100vh with 100%!important:

    @media only screen and (max-width: 480px){
    .av-layout-grid-container {
        height: 100% !important;
    }
    }

    I recommend using 100vh;
    and for the inner container you are adding: height: auto !important;

    media only screen and (max-width: 767px){
    .responsive #top #wrap_all .av-flex-cells .no_margin {
        display: block;
        margin: 0;
        height: auto !important;
        overflow: hidden;
        float: left;
        clear: none;
        width: 100%;
    }
    }

    I recommend setting the height to 50vh like this:

    @media only screen and (max-width: 767px) {
    .responsive #top #wrap_all #main .av-flex-cells .no_margin {
        height: 50vh !important;
    }
    }

    and changing the top padding for mobile to 20px from the current 70px, this looks like the text will then fully show, you could also tweak the font size a little or change the image height a little to allow more room for the text.

    Best regards,
    Mike

    in reply to: Page scrolling with popup #1397739

    Hi,
    Glad to hear that you have this sorted out, and thanks for sharing your solution, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Since Enfold 5.4 Google reCaptcha V2 only in english #1397738

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: No control anymore of p class line height #1397737

    Hey Enfoldfanatic,
    Thanks for your question, your css doesn’t have enough specificity, to correct please try this css:

    #top .all_colors .verhoging p {
    line-height: 2.3em;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Bullet list line break #1397736

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: change word into icons sec menu #1397735

    Hi,
    Please link to where we can see the menu, is the text in the menu “shoppincart” and ”my account” or is the text of the links something different?

    Best regards,
    Mike

    in reply to: Burger menu only #1397680

    Hey Fred,
    You can set the burger menu for desktop at Enfold Theme Options ▸ Main Menu ▸ General ▸ Menu Items For Desktop ▸ Display as icon
    To have burger on the right and the logo on the left go to Enfold Theme Options ▸ Header ▸ Header Layout ▸ Menu and Logo Position

    Best regards,
    Mike

    in reply to: Rank Math TOC added to excerpt #1397679

    Hi,
    Thanks for your patience and the link to your page, I have tried to reproduce the issue on my test site by installing Rank Math and adding the Table of Content to a post:
    Enfold_Support_350.jpeg
    but the Table of Content doesn’t show in the Blog Grid excerpt:
    Enfold_Support_352.jpeg
    Have you added any function or plugins to alter the excerpts?

    Best regards,
    Mike

    in reply to: low pagespeed score (mobile) #1397675

    Hi,
    Ok, try the articles that I linked to above they should help.

    Best regards,
    Mike

    in reply to: Style blockquote left border #1397674

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Code block element removing HTML tags on update page #1397673

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Code block element removing HTML tags on update page #1397669

    Hi,
    Glad to hear this helped, unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Code block element removing HTML tags on update page #1397666

    Hi,
    Thanks for the feedback, I added the 3 shortcode functions to your child theme functions.php and created a new test page linked below, please check and see if you can add the shortcodes to your language pages.

    Best regards,
    Mike

    Hi,
    Thanks for the login but it didn’t work for me, I also tried your email address but it didn’t work, please check.
    Otherwise to grant us admin access try this:

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    Best regards,
    Mike

    in reply to: Change Shop #1397663

    Hi,
    Thanks I found this article: Display Custom Products Attributes
    When I tested it on my demo site by adding the attribute “author” to a product it showed the attribute as in your screenshot, please give a try.

    Best regards,
    Mike

    in reply to: cookie bar background color #1397662

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Align Footer Widget Content Individually #1397661

    Hi,
    Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Code block element removing HTML tags on update page #1397660

    Hi,
    Thanks, the 3 scripts are using the same div selector and the same variables, so when the javascript ran it filled all 3 divs with the same content, this is why you couldn’t use all 3 on the same page, and is probably related to the issue with the translated pages.
    So I modified the 3 scripts so they could show on the same page, please see your test page linked below.
    So this is a good step forward, I tried applying this to your translated test page but it didn’t work and I seemed to have unlinked them from each other, please check.
    I’m not a WPML expert, but I think that if you could edit these 3 pages independently with the code block the scripts should work.
    I was able to create 3 shortcode functions to show your scripts with the following shortcodes on my test page:
    [wordart_en]
    [wordart_es]
    [wordart_fr]

    Enfold_Support_348.jpeg
    so perhaps this could be another approach.
    Try seeing if you can copy the modified codes from your test page and add them to your test language page and see if that works if you edit the pages individually, if not I can add the shortcodes I created to your child theme functions.php and we can see if that helps.

    Best regards,
    Mike

    in reply to: Different Text Block UI? #1397657

    Hi,
    Thanks for the feedback and glad to hear that it seems to be resolved, I’m not sure how else it could have been added.
    We will go ahead and close this now, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 30 posts - 8,911 through 8,940 (of 34,913 total)