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Viewing 30 posts - 8,791 through 8,820 (of 34,913 total)
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  • in reply to: Can’t download Demo Theme in WP – Timed out #1398565

    Hi,
    Glad we were able to help, I’m not sure what the cause was but I messed with it a few times. If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Change menus on mobile #1398564

    Hi,
    Thanks for the login, this is what I added to your child theme functions.php:

    
    function custom_top_nav_menu( $args = '' ) {
    if($args['theme_location'] === 'avia2')
    if ( wp_is_mobile() ) {
    $args['menu'] = '28';
    }
    return $args;
    }
    function custom_main_nav_menu( $args = '' ) {
    if($args['theme_location'] === 'avia')
    if ( wp_is_mobile() ) {
    $args['menu'] = '7';
    }
    return $args;
    }
    add_filter( 'wp_nav_menu_args', 'custom_main_nav_menu' );
    add_filter( 'wp_nav_menu_args', 'custom_top_nav_menu' );

    In my test the topbar menu and the main burger menu switched for mobile, I tested on an Android device.
    Please note that if you test on a desktop browser you will need to reload the page for it to work.

    Best regards,
    Mike

    in reply to: Can’t download Demo Theme in WP – Timed out #1398559

    Hi,
    Thanks, please check your site.

    Best regards,
    Mike

    in reply to: cant open 2nd page of search results #1398558

    Hi,
    Sorry for the very late reply and thank you for your patience I did some more tests and found the changing your Permalink structure to plain corrects the search result pagination, please test your site now.
    I’m not sure why this is, I have asked the rest of the team for ideas. I’m encouraged that this may point to the core issue.

    Best regards,
    Mike

    in reply to: new google analytics #1398556

    Hey jeel147,
    You can enter your new code in the same field, see Enfold Theme Options ▸ Google Services ▸ Google Analytics Tracking Code the field shows both examples:

    Either enter your Google tracking id (UA-XXXXX-X), (G-XXXXX) or your full Google Analytics tracking Code here.

    Best regards,
    Mike

    in reply to: Demo import #1398555

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please log in to the forum and create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Can’t download Demo Theme in WP – Timed out #1398554

    Hi,
    Thanks please include the FTP password, the site password didn’t work.

    Best regards,
    Mike

    in reply to: Change menus on mobile #1398552

    Hi,
    Thanks for the feedback, try going to your menus and hovering over the “Delete Menu” link for your main menu and your topbar menu so that at the bottom of the page your browser will show you the link address, in the link address look for menu=xx the xx will be a number, in this screenshot the number is 11
    Enfold_Support_424.jpeg
    Ok, so now you have both numbers, for this example let’s say 37 for the one you want to be the mobile topbar menu & 11 for the one you want to be the new mobile main burger menu.
    Now add this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    function custom_top_nav_menu( $args = '' ) {
    if($args['theme_location'] === 'avia2')
    if ( wp_is_mobile() ) {
    $args['menu'] = '37';
    }
    return $args;
    }
    function custom_main_nav_menu( $args = '' ) {
    if($args['theme_location'] === 'avia')
    if ( wp_is_mobile() ) {
    $args['menu'] = '11';
    }
    return $args;
    }
    add_filter( 'wp_nav_menu_args', 'custom_main_nav_menu' );
    add_filter( 'wp_nav_menu_args', 'custom_top_nav_menu' );

    Adjusting the numbers to suit.
    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    If you have trouble please include an admin login in the Private Content area so we can assist.
    If you get an error from WordPress that you can’t add the code to your child theme functions.php then try doing so via FTP or your cPanel file manager.

    Best regards,
    Mike

    in reply to: How to raise a new ticket for Support? #1398550

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Slider minimum height in pixel not working? #1398549

    Hi,
    I believe that Ismael may have meant the css above in a media query, please give this a try.
    I didn’t see a cause for the issue, hopefully Ismael finds a cause after the weekend.

    @media only screen and (max-width: 767px) { 
    .avia-slideshow .avia-slideshow-inner {
        height: 300px !important;
    }
    
    .avia-slideshow .avia-slideshow-inner .avia-slideshow-slide, .avia-slideshow-inner .avia-slideshow-slide .avia-slide-wrap  {
        height: 100%;
    }
    
    .avia-slideshow .avia-slideshow-inner .avia-slideshow-slide .avia-slide-wrap picture {
        height: 300px !important;
        display: block;
        left: -80%;
        position: relative;
    }
    }

    Best regards,
    Mike

    in reply to: Change menus on mobile #1398544

    Hi,
    Please link to your site so we can see, I assume that it becomes 3 lines because it won’t all fit in one line?

    Best regards,
    Mike

    in reply to: Multi Site Use #1398543

    Hey Dan Weisberg,
    Thanks for your question, you can use the theme on one domain with unlimited sub-domains, you can also use a localhost version for testing and a staging site, typically this would be a sub-domain.
    https://themeforest.net/licenses/standard

    Best regards,
    Mike

    in reply to: Can’t download Demo Theme in WP – Timed out #1398540

    Hi,
    Please also include FTP access.

    Best regards,
    Mike

    in reply to: Font and font size in mobile menu #1398539

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Blog categories font in blog excerpt #1398537

    Hi,
    Thanks for the login, I corrected the curly quotes so the font for the mobile menu and blog category is correct now.
    I also found that you had an unclosed media query in your quick css breaking the mobile font size.
    I saw the issue with the h4 “Unsere Podencos” on the homepage, since this is corrected I assume the others are also, please clear your browser cache and check.
    I will close this thread, if you still have issues please respond to the other thread, thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Thanks for the login, I corrected the curly quotes so the font for the mobile menu and blog category is correct now.
    I also found that you had an unclosed media query in your quick css breaking the mobile font size.
    I saw the issue with the h4 “Unsere Podencos” on the homepage, since this is corrected I assume the others are also, please clear your browser cache and check.
    I will close this thread, if you still have issues please respond to the other thread, thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Font and font size in mobile menu #1398535

    Hi,
    Thanks for the login, I corrected the curly quotes so the font for the mobile menu and blog category is correct now.
    I also found that you had an unclosed media query in your quick css breaking the mobile font size.
    I saw the issue with the h4 “Unsere Podencos” on the homepage, since this is corrected I assume the others are also, please clear your browser cache and check.

    Best regards,
    Mike

    Hey tom_on_wheels,
    Can you please link to your site so we can see these H2, H4 and H5 and examine what the issue maybe?
    An admin login may assist.

    Best regards,
    Mike

    in reply to: Change menus on mobile #1398530

    Hey easybusyweb,
    Not as you have described, but you can go to Enfold Theme Options ▸ Main Menu ▸ Alternate Menu For Mobile and use a different menu for mobile devices.

    Best regards,
    Mike

    in reply to: Contact forms not working correctly #1398529

    Hi,
    Thanks for the feedback, I didn’t see the script there. My first thought was to try downloading the mailerlite universal.js script and upload it to your site to solve the Cross-Origin Read Blocking (CORB), because if the file is called from your domain it should solve the issue, but your media library wouldn’t allow me to upload the universal.js script, so we would need to try with FTP access, if you can provide or if you can upload it with your cPanel file manager try adding a /js/ directory in your child theme and adding the universal.js script in it so the path is: /wp-content/themes/enfold-child/js/universal.js then use this URL in the script instead of static.mailerlite.com/js/universal.js I linked to the universal.js file below.

    So since I couldn’t do this on your site I created a test page on my demo, but when I added the script to WPcode and copied the code block I didn’t get the Cross-Origin Read Blocking (CORB) error and the reCAPTCHA shows and the form works from the page and then gives the correct redirect to your /thank-you-2/ page. Please give it a try and see if you had a new sign up for the name “support” and email ” (Email address hidden if logged out)

    I can’t explain why my Enfold demo doesn’t show the same error, perhaps a plugin like Wordfence Security or something else? Try disabling your plugins and see if your test page then works correctly, if not we can try adding the universal.js to your child theme as a workaround.

    Best regards,
    Mike

    in reply to: Demo import #1398526

    Hi,
    You can download the demos from our public GitHub library, but the demos are WordPress xml import files, from WordPress ▸ Tools ▸ Import as explained in our documentation: manually installing the demo.
    These xml files import the images and settings into the WordPress database by getting the content from our server, which it can’t complete because your server times out.
    This is how WordPress imports and it is a basic WordPress function, we don’t have a zip file of images because you can not import images into WordPress directly via FTP, images and settings must be imported into the WordPress database because they are serialized in the database, this is why WordPress created the xml import function.
    I hope this helps explain.

    Best regards,
    Mike

    in reply to: Font and font size in mobile menu #1398525

    Hi,
    Please check your css, it looks like you have a curly quote, similar to your other thread, which will break it, probably from copy & paste:
    Enfold_Support_422.jpeg
    If you have further trouble Please include an admin login in the Private Content area.

    Best regards,
    Mike

    in reply to: Blog categories font in blog excerpt #1398524

    Hi,
    Please check your css, it looks like you have a curly quote which will break it, probably from copy & paste:
    Enfold_Support_420.jpeg
    If you have further trouble Please include an admin login in the Private Content area.

    Best regards,
    Mike

    in reply to: Hover color in portfolio categories /portfolio grid #1398523

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: more left margin for sliding text #1398522

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: list item color #1398521

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: font bold color and color in text field #1398520

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Contact forms not working correctly #1398502

    Hi,
    Thanks for the login, I’m seeing this error on your test page:

    universal.js Cross-Origin Read Blocking (CORB) blocked cross-origin response https://www.mailerlite.com/ with MIME type text/html. See https://www.chromestatus.com/feature/5629709824032768 for more details.

    So the web browser is blocking the javascript from mailerlite: Cross-Origin Read Blocking (CORB)
    I don’t see an expected script in the code block, just a div, is the script added by the plugin?
    Perhaps mailerlite didn’t see this error when you talked to them last, but I would point this out to them as it doesn’t look like the theme is the issue.

    Best regards,
    Mike

    in reply to: Advanced Layer slider – Premium! #1398501

    Hi,
    Thank you for your patience, based on the error message: Please contact your web host and ask them to allow external connection to the following domain: repository.kreaturamedia.com. it sounds like your webhost or a plugin is not allowing an external connection to the license server for the LayerSlider.
    If you asked your webhost to check already then please follow the instructions and visit https://layerslider.com/help/
    Perhaps the LayerSlider team has another way for you to register the plugin.

    Best regards,
    Mike

    Hey BELHADJAsma,
    This seems to be a duplicate thread, please see your other thread and reply there. Thank you for your patience and understanding and for using Enfold.

    Best regards,
    Mike

Viewing 30 posts - 8,791 through 8,820 (of 34,913 total)