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Viewing 30 posts - 8,731 through 8,760 (of 34,913 total)
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  • in reply to: linking Instagram to my footer #1399282

    Hi,
    Thank you for the link to your site but you only gave a password for a login and no username, please include a username so we can check.

    Best regards,
    Mike

    in reply to: Venues and organizers not linked on single event pages #1399280

    Hey tom_on_wheels,
    According to Events Calendar documentation Creating Venue and Organizer Pages you must use the Events Calendar Pro for Venues and Organizers to have their own pages.
    Enfold_Support_469.jpeg
    This is why you can not view your Venues and Organizers pages directly and why they can’t be linked to.

    Best regards,
    Mike

    in reply to: How do I make it mobile friendly? #1399279

    Hi,
    Thanks for the link to your page, as I understand the issue on mobile the 3 grid row cells with only background images for the columns Communicate, Reach, & Convert
    are very small and don’t show the full background image, this is because background images don’t have a height to add to the element.
    Try adding a separator/whitespace element to the empty cells with the background image and set a height you wish for mobile.
    Enfold_Support_467.jpeg

    Best regards,
    Mike

    in reply to: Error messages with custom layout builder for WooCommerce? #1399276

    Hi,
    I don’t see an official woocommerce notification shortcode, but there seems to be a WooCommerce Cart Notices addon and a possible GitHub WooCommerce Notices Shortcode but I’m not sure these will work.
    Perhaps the best solution would be Ismael’s suggestion of using the default editor.

    Best regards,
    Mike

    in reply to: Width Grid Row #1399275

    Hey schweg33,
    Thanks for the link to your page, I see a grid row with 5 1/5 cells, but only the first two have content.
    I’m not sure what you wish to achieve, please explain further.

    Best regards,
    Mike

    in reply to: Social network sharing #1399273

    Hi,
    The FB widget shows for me, please ensure that your AD blocker is disabled, and note if you are using Safari it now blocks FB by default, so you will need to click the shield icon next to the address bar to allow FB.

    Best regards,
    Mike

    Hi,
    Thank you for your patience and the link to your site, I compared the footers of your event calendar page and a single event page, by emulating a mobile and tablet because I don’t have an actual iPad, but I’m not sure which element should have the wrong font or color, please include a screenshot and paste the image URL in your post of the error so we can try to investigate.
    Please note that testing with iPads & iPhones can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.

    Best regards,
    Mike

    Hi,
    Perhaps I’m not understanding how to recreate the issue, I added a grid element with no borders to a page with 3 cells, in each cell I added a column with a column link, and in each column, I added a text element:
    Enfold_Support_463.jpeg
    I added background colors to the grid cells and columns to highlight any borders, but I see none:
    Enfold_Support_465.jpeg
    My test page

    Best regards,
    Mike

    in reply to: hide video player controls until hover #1399269

    Hey James,
    Thanks for the link to your page, please try this css:

    .mejs-container .mejs-controls {
    	opacity: 0;
    }
    .mejs-container:hover .mejs-controls {
    	opacity: 1;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Customize the Accordion #1399268

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Distance Pictures Masonry Gallery #1399265

    Hey Diana,
    Thanks for the link to your page, it looks like the WordPress Block Editor css is adding 1em of bottom margin to figure elements, to correct please try this css:

    .av-masonry-gallery figure.av-inner-masonry {
    	margin: 0;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Polylang and language “switch” possible? #1399264

    Hey areaoperativa,
    Thanks for your question, are you seeing the language switcher menu option?
    You should see the option for the flags:
    Enfold_Support_459.jpeg
    If not please include an admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    in reply to: Accordion slider image size #1399263

    Hey Diana,
    Thank you for your patience and the link to your site, please try this css:

    #top #accordion_slider_1 .aviaccordion-slide-link,
    #top #accordion_slider_1 .aviaccordion-inner, 
    #top #accordion_slider_1 .aviaccordion-slide {
        width: 107.4% !important;
     }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Enfold Masonry Gallery with 1 column #1399262

    Hi,
    Thanks for the link to your page, it looks like you are using the Masonry Gallery with 4 columns, you should be able to choose 1 column like this:
    Enfold_Support_457.jpeg
    if not please include an admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    in reply to: Accordeon slider lightbox images too small #1399261

    Hey andreas_anselm,
    Thank you for your patience, I see that your first image is the only full-size image, please check your other images as you seem to have picked the 300px size for them.
    If you are not able to change their size please include an admin login in the Private Content area so we can help.

    Best regards,
    Mike

    in reply to: How to full display the page? #1399260

    Hi,
    Thanks for the login and your patience, I found that your contact form was inside a column element on your iframe page, I removed this and added this css to remove the top & bottom padding from the iframe page and make the popup 100vh to remove the scroll bar.
    Please note that if your screen size is smaller than the content the scrollbar will show, for example some of your screenshots look like a mobile device in landscape mode and the whole contact form doesn’t show, in this case the scrollbar is needed so the user can see the whole form.

    #top.page-id-1870 .template-page {
    padding: 0;
    }
    div.mfp-iframe-scaler  {
      height: 100vh !important; 
      width: 100vw !important;
      }
    .mfp-iframe-scaler iframe { 
        width: 90% !important; 
        height: 81% !important;
    }

    Enfold_Support_455.jpeg

    Best regards,
    Mike

    in reply to: color section background image – tablet view #1399256

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Advanced Layerslider Mobile Full Screen #1399254

    Hi,
    Thank you for your patience and the login, for better control of the sliders I changed the visibility of the layers in both the mobile and desktop versions so the layers are visible on all sizes.
    To control which slider will show I adjusted the LayerSlider ▸ Project Settings ▸ Mobile ▸ Hide Over / Hide Under, looking at your previous settings it seemed like you wanted the mobile version to also be the tablet version, so for the mobile slider I set it to Hide Over 1439px:
    Enfold_Support_451.jpeg
    and for the desktop slider I set it to Hide Under 1439px:
    Enfold_Support_453.jpeg
    Now there are no empty spaces where one or the other slider should show, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Video delay in Layer Slider #1399148

    Hey SaintK9,
    Thank you for the link to your site I tested on Windows in Chrome, Firefox, & Edge and while the video does take almost 2 seconds to load, all other layers start after the video layer.
    I’m not sure the size of your video, if you can’t make it smaller try loading it from your domain so it doesn’t have to wait for Vimeo.
    Another option could be to use a caching plugin that will pre-load the video, it doesn’t look like you are using a caching plugin.

    Best regards,
    Mike

    in reply to: magazine #1399147

    Hi,
    This is the Enfold Advertising Area widget
    Enfold_Support_446.jpeg

    Best regards,
    Mike

    in reply to: ALB deletes html in .team-member-name #1399145

    Hi,
    Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Tab Section Mobile #1399143

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: color section background image – tablet view #1399142

    Hi,
    Glad to hear but unfortunately, this seems related to a specific version, in the past the Chrome and Firefox versions for iOS also had the same error as Safari but the Windows versions of Chrome and Firefox didn’t. I don’t believe there is a way to only target specific versions of browsers for a specific iOS version.
    In my test on browserstack.com with a remote iPad and on my Mac in responsive design mode emulating an iPad I’m not able to reproduce this.
    I recommend using the new setting and recheck after the next iOS update or the next Firefox update on iOS to see if the browser issue has been resolved.

    Best regards,
    Mike

    in reply to: Table text centered in each cell #1399049

    Hi,
    Thanks for the link to your page, when I check the cell items are horizontally centered:
    Enfold_Support_442.jpeg
    so i assume that you wanted them also vertically centered, if so please add this css:

    #main .avia-table td {
    vertical-align: middle;
    }

    This is the expected results:
    Enfold_Support_444.jpeg
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    Hey kisys,
    Thanks for the link to your site, I’m not able to reproduce this error on my test site, I see you are using a plugin: woo-variation-gallery
    does the error occur when you disable the plugin, or any of your other plugins?
    Have you tried changing to the WooCommerce 3.0 product gallery at Enfold Theme Options ▸ Shop Options ▸ Product gallery perhaps the plugin requires it.

    Best regards,
    Mike

    in reply to: Space between icon and text in icon list #1399045

    Hi,
    Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: I cannot reach my Website #1399043

    Hi,
    Thanks for the login, I found in the /enfold/functions.php there was a custom function added to the end with curly quotes instead of straight quotes, I corrected for you.
    I also found that you are gettings a CORS error because your font is called from http://www.bopart.com to http://bopart.com, so to correct I removed the font Jura from your Enfold Theme Options ▸ Import/Export ▸ Custom Font Manager and then added it back.
    Now the error is not showing and the font is, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: avia-slideshow-inner auto height issue #1399030

    Hi,
    This looks like a similar issue caused by the Smush lazy load option, I see that you are using JetPack lazy load, please try disabling this option and clearing your browser cache.
    If this doesn’t help please include an admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    in reply to: Help needed pls with alternate header logo #1399023

    Hi,
    Thanks for the login, first I removed the above css, then I added a function to show a different Transparency Logo on the home page:

    function av_change_alt_logo_img($header){
        if( is_front_page() ){
            $header['header_replacement_logo'] = "Transparency-Logo.png";
        }
        return $header; 
    }
    add_filter('avf_header_setting_filter','av_change_alt_logo_img');

    when combined with your current function to show a different logo on the home page, both logos can be changed apart from the theme settings:

    function av_change_logo_img($img)
    {
        if( is_front_page() ){
            $img = "logo.png";
        }
        return $img; 
    }
    add_filter('avf_logo','av_change_logo_img')

    I also found that you had some css to move the logos on the other pages, but I believe you wanted the Transparency Logo to stay to the left on the homepage so I adjusted your css to ignore the homepage by adding #top:not(.home) to it.
    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Bug: no sqare brackets in avia form subject possible #1399017

    Hi,
    The Dev Team has modified the Special Character Translation plugin to support the mail form elements with this filter:

    add_filter( 'avf_form_subject', array( $this, 'handler_the_content' ), 9999999, 1 );
    			add_filter( 'avf_form_mail_form_field', array( $this, 'handler_the_content' ), 9999999, 1 );

    In my test it is working, please check the new version.
    Enfold_Support_440.jpeg

    Best regards,
    Mike

Viewing 30 posts - 8,731 through 8,760 (of 34,913 total)