Hi,
You can see all of the demos here
I see the FTP is now working, please advise which demo you want to be installed, Shop or Visual Artist.
If you prefer a refund you would need to go through your Envato account, we can’t issue them here in the support forum.
Thank you for your patience.

Best regards,
Mike

Hey ecshopper,
Thanks for your question, you only need to use the license on the domain you which to use, the domain is not listed anywhere but Envato, our licensor, tracks theme update requests, so your license should only have one domain requesting updates regularly.
If two domains call the license a couple of times while you are setting up your new domain you should not have any issues, otherwise Envato may ask you to use only one domain in your Theme Forest account.
I hope this answers your question.

Best regards,
Mike

Hey moosbach,
Please link to your page so we can check, and an admin login may be helpful.

Best regards,
Mike

Hi,
It would be the IP of kriesi.at (85.13.136.225)
Thanks for the login, I see that your PHP Max input time is 60, please ask your host to change it to 300, and then disabled your plugins, except the core woocommerce, and then try again.
The FTP login above didn’t work, please check, what demo are you trying to install?

Best regards,
Mike

Hey Michael F,
Please check your SSL certificate as it is not valid and your site will not load with https, I assume that your SSL certificate is either set up from your web host or your domain registrar.

Please check with them.

Best regards,
Mike

Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
I was able to login to Godaddy and I see now that the site is using PHP v8 with the child theme and the plugins are enabled, and I don’t see any obvious errors on the frontend so it seems that disabling the custom code in the child theme functions.php has worked.
Please clear your browser cache and check.

Best regards,
Mike

Hi,
Thanks for the login, it seems for your language Deutsch there is an error in the language file for one column as it says 6 Spalten I set this option and it is indeed one column, I will notify the Dev Team so they can correct for the next update:


There seems to be 5 versions for Deutsch on your site, I’m not sure why this is.

Best regards,
Mike

Hi,
A member of the team suggests that it may be related to something about your footer page, I see that it contains three color sections for three different device size layouts, please try a new footer page with one layout for all devices and see if this helps.

Best regards,
Mike

Hi,
With the WP_DEBUG active I could see these errors:

Notice: Undefined index: id in /var/www/wp-content/themes/enfold-child/functions.php on line 145
Notice: Undefined index: id in /var/www/wp-content/themes/enfold-child/functions.php on line 145
Notice: Undefined index: featured in /var/www/wp-content/themes/enfold/functions.php on line 313
Notice: Trying to access array offset on value of type null in /var/www/wp-content/themes/enfold/functions.php on line 313
Warning: Illegal string offset 'css' in /var/www/wp-content/themes/enfold/includes/helper-assets.php on line 60
Warning: Illegal string offset 'js' in /var/www/wp-content/themes/enfold/includes/helper-assets.php on line 61

and I was able to disable the custom code in your child theme functions.php that caused the errors, but since I didn’t have FTP assess I was limited to what I could do.
I don’t know what the reason for of some of these custom functions was so I don’t think that I will be able to modify them, I get the feeling that you had hired a freelancer to create these customizations for you and the core theme files have changed since then so these modifications will also need to be changed.
Perhaps you should contact this freelancer again for assistance.

Best regards,
Mike

Hi,
Thanks for the login, I found the phrase A list of our latest Sermons, all preached by pastor Coleman in the sub heading of the special heading element on the pages in the search results. The sub heading was disabled but when enabled I could see the text, I removed the text and saved the pages.
You may need to reset the Relevanssi search database as I’m not sure the text will be removed automatically. If this shows in the search results again please check the page for a special heading and enable the sub heading field to remove the phrase.
Also try clearing your caching plugin.

Best regards,
Mike

Hi,
Thanks, we can try disabling your custom postslider.php and see if the child theme then loads correctly, but unfortunately, the Godaddy 2-factor is still on so I can’t login. Please check.

Best regards,
Mike

Hi,
Thanks for trying but the WordPress ▸ Dashboard ▸ Tools ▸ Site Health ▸ WordPress Constants say debug is disabled:

I tried to login to your GoDaddy host but it requires 2-stage authorization, can you disable this?
If so we should be able to access the FTP & the PHP settings from there, If not can you post FTP access for us in the Private Content area so we can enable wp_debug before you switch over to PHP v8?

Best regards,
Mike

Hi,
Sorry, I have not used CSS Hero before, but I didn’t find any issues reported on the forum.

Best regards,
Mike

Hi,
Can you tell us what the fatal error message is? That would help. Try enabling wp_debug with the following code, inserted in your wp-config.php file via ftp:

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );

and then a debug log should be created.

Best regards,
Mike