Forum Replies Created

Viewing 30 posts - 8,041 through 8,070 (of 34,890 total)
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  • in reply to: WP 6.1 + Enfold Performance Issue #1403897

    Hi,
    Thank you for your patience, the Dev Team was unable to reproduce your results, and I also tested on my server and had a Page Generation Time of 0.5461s and Object Cache of 13,692 hits
    Enfold_Support_1693.jpeg
    Please try updating to WordPress v6.2 and see if that helps.

    Best regards,
    Mike

    in reply to: How to use a lightbox for self hosted videos? #1403896

    Hi,
    rlhinirv57 thanks for sharing your solution.

    Best regards,
    Mike

    in reply to: transparency effects #1403895

    Hey Gianluca,
    Thank you for your patience, but it looks like you have already sorted out how to make the masonry overlay transparent instead of white.
    As for your second question on your example page when you scroll down the top section is scaled down with javascript using transform: scale(); I can’t see the javascript used. I recommend using a plugin or a library like https://greensock.com/scrolltrigger for example: https://codepen.io/snorkltv/pen/oNBGzOE
    or something like this: https://stackoverflow.com/questions/64464798/transform-scale-on-scroll
    but you will need to tinker with it.

    Best regards,
    Mike

    in reply to: Blog issues #1403893

    Hi,
    To use the exact same font for the category links under each Blog entry in the grid layout as in the sidebar widgets category links I recommend this css:

    .html_modern-blog #top div .main_color .blog-categories a {
    	font-family: 'open-sans', Helvetica, Arial, sans-serif;
    	font-weight: lighter;
    	text-transform: none;
    	color: #567483;
    	font-size: 16px;
    }

    After applying the css, please clear your browser cache and check.
    Please see the screenshot in the Private Content area of the expected results.

    Best regards,
    Mike

    in reply to: Shortcode Contact Form in Mega Menu #1403888

    Hi,
    Please note that when you remove the child theme style.css it breaks the child theme and deactivates it:
    Enfold_Support_1689.jpeg
    I recommend restoring it so that you can export your child theme settings at Enfold Theme Options ▸ Import/Export ▸ Export Theme Settings File
    Then to test the parent theme you can activate it and import the child theme settings so you don’t lose your customizations.
    The cause is more likely the customized files in the child theme.

    Best regards,
    Mike

    in reply to: Translation cookie Popup window #1403885

    Hi,
    Thank you for the link to your site, I didn’t find the css rules added to your site so I added to your WordPress ▸ Customize ▸ Additional CSS and adjusted it from the US English (html[lang=”en-US”]) to the GB English that your site is using (html[lang=”en-GB”]):

    html[lang="en-GB"] .lang-de {
    	display: none;
    }
    html[lang="de-DE"] .lang-en {
    	display: none;
    }

    I also found that using the line breaks <br> breaks the span class so I adjusted to this: </br> which works correctly.
    Please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    Thank you for your patience and the link to your site, I see that you are using Enfold v4.5.7, this is not compatible with WordPress v6+ so first you will need to update to Enfold v5.5
    Then you can add a sidebar to your product category pages in the theme option Enfold Theme Options ▸ Sidebar Settings ▸ Sidebar On Archive Pages

    Best regards,
    Mike

    in reply to: Catalog thumbnail error #1403872

    Hi,
    Thanks for your patience and the link to your site, to remove the border-radius and make the image larger try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .av-catalogue-list .av-catalogue-image {
        border-radius: 0;
        width: 150px;
    }

    The reason your images are not opening in the lightbox is because the Jetpack plugin Performance & speed option is enabled:
    Enfold_Support_1687.jpeg
    disable this to correct.

    Best regards,
    Mike

    in reply to: Shortcodes for Leaflet #1403870

    Hi,
    Thank you for your patience, we only offer a basic implementation, therefore, out of the box, the ALB doesn’t support these options.
    You could try using the leaflet shortcode in a code block element.

    Best regards,
    Mike

    in reply to: Different spacing of sliders towards the menu bar. #1403869

    Hi,
    Thank you for your patience, as I understand your goal you would like to add some padding to the top of your pages with the Full Width slider, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #main > #full_slider_1 {
    	padding-top: 50px;
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    feel free to adjust the number to suit.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    Glad Guenni007 could help, thank you Guenni007, unless you have any further questions on this topic shall we close this then? Otherwise, for new topics please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: User Roles for Portfolio items #1403836

    Hey ChristophTaschler,
    Thank you for your patience, as Ismael advised here that you will need to use a membership plugin to be able to assign custom capabilities to user roles to achieve this. I have not tested which membership plugins work well with Enfold, but Ismael recommends the Members plugin.

    Best regards,
    Mike

    in reply to: Contact form – block sender domains #1403835

    Hi,
    The CF7 has many more options and addons than our contact form which is designed for basic functionality due to our limited time.
    If you don’t want to use CF7 perhaps there is another plugin that you could use but I have not tested any so I can’t make any recommendations.

    Best regards,
    Mike

    Hey MyWin,
    Thanks for your patience, but I don’t believe that this is possible with the built-in lightbox, you may need to try using a plugin to achieve this.

    Best regards,
    Mike

    in reply to: Formmail from Sidebar not send #1403832

    Hey Stefan,
    Thank you for your patience, I see that the form is giving the successful confirmation and I don’t see any browser console errors related to the form, I believe that your emails are going to a spam folder or the server is marking it as spam and deleting them.
    Typically you don’t need to use a SMTP plugin if you are using an email address that matches your domain, if you are trying to have the email sent to your gmail address or a different domain then you should use a SMTP plugin, I have not seen anyone use Mail Bank before, typically I see WP Mail SMTP in use.

    Best regards,
    Mike

    in reply to: Portfolio Items Role Capabilities #1403831

    Hi,
    Thank you for your patience, as Ismael advised above you will need to use a membership plugin to be able to assign custom capabilities to user roles to achieve this. I have not tested which membership plugins work well with Enfold, but Ismael recommends the Members plugin.

    Best regards,
    Mike

    in reply to: Admin-Seite wählt Hauptmenü nicht an #1403830

    Hi,
    Thanks for the screenshots but your site seems to be down, I get the error ERR_SSL_PROTOCOL_ERROR please check.

    Best regards,
    Mike

    in reply to: Third Level Layout Elements Not Loading/Saving #1403813

    Hi,
    Thank you for Enabling the Avia Layout Builder Debugger with this I was able to see that the Enfold Shortcode Parser shows no errors in the page shortcode:
    Enfold_Support_1685.jpeg
    and I copied your page to my test site and was able to edit the tabs section with no issues, so this points to a conflict on your site, try disabling all of your plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    Best regards,
    Mike

    in reply to: Parallax Pules Z-Index #1403739

    Hi,
    Thank you for your patience but I didn’t find a solution so I have asked the rest of the team for advice and they or I will reply back. Thanks.

    Best regards,
    Mike

    in reply to: Parallax Rules Section Padding #1403736

    Hi,
    Thank you for your patience the space at the bottom of the column is due to the Column ▸ Advanced ▸ Animation ▸ Parallax Speed:
    Enfold_Support_1681.jpeg
    to offset this add the same percentage as a negative value in Column ▸ Row Settings ▸ Row Margins ▸ Custom Margins ▸ Bottom Margin:
    Enfold_Support_1683.jpeg
    I set this for you please clear your browser cache and check.

    Best regards,
    Mike

    Hi,

    @inlinks
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.


    @Jmcguiness03
    you seem to have a different issue than this thread, first try disabling all of your plugins and test again, if this doesn’t help, please create a new thread and include a recap, and WordPress admin access in the Private Content area. Since this is not your thread posting your login here will not be private and you will not see anything we write in the Private Content area.

    Best regards,
    Mike

    in reply to: Unable to install Enfold #1403710

    Hi,
    Glad Yigit could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Third Level Layout Elements Not Loading/Saving #1403708

    Hi,
    Thanks for the link to your child theme functions.php file, I see that it is missing the <?php at the top of the file before any functions, it should look like this:
    Enfold_Support_1679.jpeg

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Updating links in layer slider #1403706

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Glad to hear this helps, your add-to-cart button color seems to be set by the block editor right now with this css:

    wp-element-button, .wp-block-button__link {
        background-color: #32373c;
    }

    I’m not sure if you set this elsewhere, but if you want to change the color try this css:

    #top.single-product .single_add_to_cart_button {
    	background-color: red;
    }

    change the color to suit and After applying the css, please clear your browser cache and check.
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Shortcode Contact Form in Mega Menu #1403619

    Hi,
    Thanks for your patience and the link to your site, I tested your menu form in a mega menu item on my demo site and it gave me the success message, so it seems that it should work.
    I see your child theme has some customized files, have you tested with the parent theme activated so the customized child theme files are not used? Also try with your plugins deactivated, perhaps there is a conflict.

    Best regards,
    Mike

    in reply to: Updating links in layer slider #1403616

    Hi,
    Thanks for your patience and the link to your site, I found the slides themselves included a link to the wrong page, so when you hover over the button you were actually clicking the slide link. I removed the slide link so now you can click the button links.
    Please adjust to suit, then clear your browser cache and check.

    Best regards,
    Mike

    in reply to: OnePage menu link without visible scroll #1403598

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Thanks for the feedback, on some of your pages you have another contact form in the content so the footer page form has a different ID so this was not working correctly, I adjusted the script and css and it seems to work on the pages I test, please clear your browser cache and check.
    You may need to clear the Autoptimize plugin again.

    Best regards,
    Mike

Viewing 30 posts - 8,041 through 8,070 (of 34,890 total)