Forum Replies Created

Viewing 30 posts - 7,831 through 7,860 (of 35,179 total)
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  • in reply to: column element Mobile View #1406587

    Hey Diana,
    Thanks for the link to your page, the overlap is due to the negative column margin that is set for all screen sizes:
    Enfold_Support_1987.jpeg
    try setting the negative column margin only for the desktop version, which is the next icon, the same applies to the padding.
    You can set the margin and padding for each device size to suit your needs with these icons.

    Best regards,
    Mike

    in reply to: Blog posts not displaying all entries correctly #1406583

    Hi,
    Thank you for your patience and the link to your site, I’m not sure why this is occurring try updating your site to v5.6 and if this doesn’t help try disabling your plugins and checking again. If this doesn’t help try changing the post “Shooting Star” to draft as this is the last post before the error, while I don’t see an error with this post, typically this is a way to isolate the post causing the issue. Or try changing the “Bee Dreams” post to draft.
    Please note that when you “bump” a thread it moves it to the bottom of our list making it look newer than the other threads. Typically we try to help with the oldest threads first.

    Best regards,
    Mike

    in reply to: CSS was working, but now is not #1406582

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: set lightbox to use fullsize images #1406581

    Hey sky19er,
    Please try this filter in your child theme functions.php

    add_filter( 'avf_alb_lightbox_image_size', 'change_lightbox_popup_size' );
    function change_lightbox_popup_size( $size ) {
    	return 'fullsize';
    }

    Best regards,
    Mike

    in reply to: Responsive Mode is not working – urgent #1406580

    Hi,
    I checked your page and it seems to be working correctly, I also don’t see and code in your Google Analytics Tracking Code field, when you add your code to this field was this causing the error?
    If so what is the code that you are adding?

    Best regards,
    Mike

    Hi,
    The extra space below the homepage slider is caused by the Smush lazy load feature, I disabled it for you and now there is no space, please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    Thank you for your patience, your second screenshot is not working, but I looked at your working page and your homepage, and the #main background-color: #f9dcd4; is the same.
    Perhaps I’m not understanding and the second screenshot would help, try uploading it again.

    Best regards,
    Mike

    in reply to: images – masonry and iOS less than 13 #1406574

    Hi,
    Thank you for the feedback, but unfortunately I don’t have a way to test this as I only have a free account with Browserstack.
    I do have an old Mac and when I check in Safari Responsive Design Mode for an iPad it works correctly, but I’m sure this is because it updates often which I assumed was the case with all IOS devices, will your iPad not update?

    Best regards,
    Mike

    Hi,
    I have submitted this feature request to the Dev Team for review.

    Best regards,
    Mike

    Hi,
    Thank you for your patience, your icon circle element seems to be hidden on mobile devices with the Element Visibility option:
    Enfold_Support_1985.jpeg
    try disabling this.
    Then try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 900px) {
      #top #wrap_all .av-icon-circles-container {
        margin: 0;
        width: 100%;
        padding-bottom: 100%;
      }
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.
    Please note that iPads & iPhones can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.

    Best regards,
    Mike

    in reply to: Video Thumbnail don’t show up #1406569

    Hey BenjaminSpeedtsberg,
    Thank you for your patience, I don’t see a thumbnail in the page source, please include an admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    in reply to: Accordion, Portfolio, Heading #1406568

    Hi,
    To remove the left padding in the toggles try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top .av-minimal-toggle .toggle_content {
        padding: 12px 35px 11px 0;
    }

    To remove the icon from the linked images go to Enfold Theme Options ▸ Advanced Styling and enable Linked Image Overlay then choose No Icon
    Enfold_Support_1983.jpeg

    Best regards,
    Mike

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 1366px) { 
    #av_section_2.av-parallax-section {
        overflow: visible;
    }
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    This is the expected results:
    Enfold_Support_1981.jpeg
    Please note that iPads & iPhones can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.
    Best regards,
    Mike

    in reply to: page without scrolling #1406566

    Hi,
    This was because the color section height is set to 100% of screen height which doesn’t count for the socket, I see that you had so css to adjust this for desktop and mobile but not for mobile, so I added this to your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 767px) { 
    body#top {
    height: 100vh;
    }
    #socket > .container {
    padding-left: 0;
    padding-right: 0;
    }
    #top #my_section {
        height: calc(100vh - 120px);
    }
    }
    

    for my Android device height: calc(100vh – 120px); worked for me but feel free to adjust for your device.
    Please clear your browser cache and check.
    Best regards,
    Mike

    in reply to: Add onclick to contact form #1406541

    Hi,
    Thanks for your suggestion, I have submitted this to our feature requests for the Dev Team to review.

    Best regards,
    Mike

    in reply to: Accordion, Portfolio, Heading #1406539

    Hi,
    Thanks for the test page, for #1 try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .togglecontainer.av-minimal-toggle .single_toggle {
        border-bottom: solid 1px #D3D3D3;
    }
    .togglecontainer.av-minimal-toggle .single_toggle .toggler {
        padding-left: 0;
    }
    .togglecontainer.av-minimal-toggle .single_toggle .toggle_icon {
        display: none;
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.
    For #2:

    .grid-sort-container .grid-entry .inner-entry {
        box-shadow: none;
    }
    .grid-sort-container .grid-entry .grid-content {
        padding-left: 0;
    }

    For #3:

    .logo.avia-svg-logo img, .logo.avia-svg-logo svg {
    	max-width: 110px;
    }

    For #5 when I check the product images in the grid it follows the 400×495 aspect ratio and shows at 254×205, it is smaller than the 400×495 that you choose to show in the element settings because you are showing 4 columns and there is not enough room to show the images at that size since your max container width is 1200px

    Best regards,
    Mike

    in reply to: Token not working & enfold child theme not working #1406491

    Hi,
    Glad we were able to help, shall we close this then?

    Best regards,
    Mike

    in reply to: How to make changes in header in scrolling mode #1406490

    Hi,
    Thank you for the link to your site, when I check your logo it hangs out of the header and over the page content on desktop and mobile, please see the screenshots in the Private Content area.
    As I read your original post again you seem to be asking about the scrolling mode of the mobile header, but on mobile devices the header is not sticky or fixed by default and I don’t see any customization to make the mobile header fixed, is this what you are asking for?
    If so try this css:

    @media only screen and (max-width: 767px) { 
    .html_header_sticky.html_mobile_menu_tablet #top #wrap_all #header,
    .html_header_sticky.html_header_transparency #top #wrap_all #header,
    .html_header_sticky #top #wrap_all #header {
        position: fixed;
    }
    
    .html_header_sticky #top #header_main .container,
    .html_header_sticky #top .main_menu ul:first-child>li a {
        height: inherit !important;
        line-height: inherit !important;
    }
    .html_header_sticky #top #wrap_all #main {
        padding-top: 119px !important; 
    }
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: page without scrolling #1406488

    Hi,
    Thanks for the feedback, when I check the page you linked to 12438 on the desktop, the page can not be scrolled as per your request, and while the footer can be seen it is because the page content is small enough that it has not been pushed down.
    But on my Android mobile device the content is longer than the height of the screen, see my screenshot in the Private Content area.
    If you want to allow scrolling on this page I recommend removing it from the mobile css.

    Best regards,
    Mike

    in reply to: Change image size in blog post #1406480

    Hey joneszelasko,
    Thank you for your question, as I understand your question you would like to change the size of your featured image in your posts to 1200 x 630,
    You can do this with this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    add_filter( 'avf_modify_thumb_size', 'enfold_customization_modify_thumb_size', 10, 1 );
    function enfold_customization_modify_thumb_size( $size ) {
      $size['entry_without_sidebar'] = array('width'=>1200, 'height'=>630, 'crop' => true);
      return $size;
    }

    Then use the plugin Regenerate Thumbnails to resize the images.
    Please note that the code above sets the crop to “true” and I believe this is correct for your situation, but if not try changing it to “false” and regenerate the images again.

    Best regards,
    Mike

    in reply to: How to make changes in header in scrolling mode #1406478

    Hey landhausaustria,
    Please link to your page so we can examine it and make a recommendation.

    Best regards,
    Mike

    in reply to: page without scrolling #1406477

    Hi,
    Thank you for your patience, I changed your mobile css to this:

    @media only screen and (max-width: 768px) {
    html.responsive.html_entry_id_10706,
    html.responsive.html_entry_id_10713,
    html.responsive.html_entry_id_12154,
    html.responsive.html_entry_id_12438,
    html.responsive.html_entry_id_12020,
    .responsive #top.page-id-10706,
    .responsive #top.page-id-10713,
    .responsive #top.page-id-12154,
    .responsive #top.page-id-12438,
    .responsive #top.page-id-12020 {
    overflow: hidden;
    }
    }

    please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: font color for a portfolio grid #1406472

    Hi,
    Correct, then clear your browser cache and check.
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Accordion Not Working #1406470

    Hi,
    Thanks for the login, I see that many of your accordions have extra divs with toggle IDs when you look in the “text” tab of the editor:
    Enfold_Support_1975.jpeg
    Try removing these so there is only text in these fields and Then clear your browser cache and any cache plugin, and check.

    Best regards,
    Mike

    Hi,
    Glad to hear that you have this sorted out, this seems it would be the best solution. Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Blog post text alignment is off in mobile view #1406465

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Footer in custom templates #1406463

    Hi,
    Glad Guenni007 could help, thank you Guenni007.

    Best regards,
    Mike

    in reply to: font color for a portfolio grid #1406462

    Hi,
    To avoid the date try this css:

    #top .avia-content-slider .slide-meta time {
        display: none;
    }

    For your 3 other pages css would probably be the best solution, let us know if you need help adjusting the css above for your other 3 pages.

    Best regards,
    Mike

    in reply to: Admin-Seite wählt Hauptmenü nicht an #1406461

    Hi,
    Thanks for the feedback, try this css:

    #top.single-post .wp-caption-text {
    	font-style: normal;
    	font-family: 'montserrat';
    	font-size: 14.95px;
    	font-weight: 400;
    	color: #383838;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: CSS Dyanmic #1406441

    Hi,
    Glad to hear this helped, unless there is anything else we can help with on this issue, shall we close this then?

    Best regards,
    Mike

Viewing 30 posts - 7,831 through 7,860 (of 35,179 total)