Forum Replies Created
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April 6, 2023 at 11:52 am in reply to: Contact Form – Submit button appearing underneath Email field #1403707
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeApril 5, 2023 at 5:51 pm in reply to: Fullwidth Submenu in standard Woocommerce single product page #1403621Hi,
Glad to hear this helps, your add-to-cart button color seems to be set by the block editor right now with this css:wp-element-button, .wp-block-button__link { background-color: #32373c; }
I’m not sure if you set this elsewhere, but if you want to change the color try this css:
#top.single-product .single_add_to_cart_button { background-color: red; }
change the color to suit and After applying the css, please clear your browser cache and check.
Unless there is anything else we can assist with on this issue, shall we close this then?Best regards,
MikeHi,
Thanks for your patience and the link to your site, I tested your menu form in a mega menu item on my demo site and it gave me the success message, so it seems that it should work.
I see your child theme has some customized files, have you tested with the parent theme activated so the customized child theme files are not used? Also try with your plugins deactivated, perhaps there is a conflict.Best regards,
MikeHi,
Thanks for your patience and the link to your site, I found the slides themselves included a link to the wrong page, so when you hover over the button you were actually clicking the slide link. I removed the slide link so now you can click the button links.
Please adjust to suit, then clear your browser cache and check.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeApril 5, 2023 at 11:51 am in reply to: Contact Form – Submit button appearing underneath Email field #1403597Hi,
Thanks for the feedback, on some of your pages you have another contact form in the content so the footer page form has a different ID so this was not working correctly, I adjusted the script and css and it seems to work on the pages I test, please clear your browser cache and check.
You may need to clear the Autoptimize plugin again.Best regards,
MikeApril 5, 2023 at 11:22 am in reply to: Update from Version 3.1 (with Child T.) to 5.1.2 – how to? #1403593Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeApril 5, 2023 at 11:22 am in reply to: Problem with Magnific-Popup – Popup links to another popup #1403592Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Yes, you can do the same to your other site, shall we close this then?Best regards,
MikeHi,
Thanks for your screenshots but the login doesn’t seem to be admin so I don’t have access to the theme panel or basic WordPress settings like the menu.
Your first menu issue is because in the menu item with the larger sub menu item the option “mega menu” has been checked, uncheck this.
For the grid rows you have the minimum height set to 500px, so on mobile this will look larger, remove this and it will adjust to the content height for desktop & mobile, see the page /servicii/ where I did this for you.
For the third question you have “huge” padding picked for the color section try choosing less or no padding.
Please note that we ask that each thread stays “on topic” and different threads are used for multiple questions, this helps future users find solutions easier and multiple Moderators assist you with a solution, thank you for understanding.Best regards,
MikeHi,
This is not working for me, please try adding this code to your child theme functions.php again via FTP:add_action('avia_builder_mode', "builder_set_debug"); function builder_set_debug() { return "debug"; }
Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
Best regards,
MikeHi,
Thanks for the feedback but I’m not sure that I understand and it seems that your test site is down, please check and perhaps some screenshots would help explain the issue.Best regards,
MikeApril 5, 2023 at 12:10 am in reply to: Problem with Magnific-Popup – Popup links to another popup #1403558Hi,
Thanks for your patience and the link to your site, I found the issue was that you had unclosed popup trigger links, I closed them for you and the issue is now solved. Please clear your browser cache and check.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeApril 4, 2023 at 7:09 pm in reply to: Contact Form – Submit button appearing underneath Email field #1403544Hi,
Thanks for your patience and the link to your site, I added this code to the end of your child theme functions.php file in Appearance ▸ Editor:function custom_script() { ?> <script> window.addEventListener('DOMContentLoaded', function() { (function($){ setTimeout(function(){ $('#footer-template .av-recaptcha-submit').insertAfter($('#element_avia_1_1')); },400); })(jQuery); }); </script> <?php } add_action('wp_footer', 'custom_script');
and this css to your child theme stylesheet:
#footer-template .avia_ajax_form #element_avia_1_1.form_element_three_fourth { width: 68%; float: left; margin-right: 1%; } #footer-template .avia_ajax_form .button.av-recaptcha-submit { margin-top: 8px; padding: 14px 20px; } #footer-template .avia_ajax_form p:nth-child(8) { top: -35px; } @media only screen and (max-width: 761px) { #footer-template .avia_ajax_form #element_avia_1_1.form_element_three_fourth { width: 58%; } } @media only screen and (min-width: 762px) and (max-width: 1024px) { #footer-template .avia_ajax_form #element_avia_1_1.form_element_three_fourth { width: 63%; } }
and cleared your Autoptimize cache and this is the result:
Please clear your browser cache and check.Best regards,
MikeHi,
Please include FTP access in the Private Content area so we can Enable the Avia Layout Builder DebuggerBest regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeApril 4, 2023 at 11:59 am in reply to: Recurring events of The Event Calendar not showing organizers and venues #1403501Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeApril 4, 2023 at 11:58 am in reply to: How to use lightbox for videos/images as media element in Accordion-toggle? #1403500Hi,
Thanks for the screenshot, I don’t have an iPad so I have asked the team to check with iPads, in case it helps what iPad model are you using, and is the same in Safari & Chrome on the device? Thank you for your patience.Best regards,
MikeHey Ann Karina Robson,
Thanks for the link to your site, I see it is using v4.1 which is not compatible with WP 6.2 and PHP 8.0, you will need to update the theme to v5.5
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
then you will see the Theme updated successfully message.
If you don’t have access to the Theme Forest account because it was installed for you by a developer and you can’t contact the developer, then you will need to create your own Theme Forest account when you purchase a new license, Theme Forest will not transfer licenses and due to our contract with Theme Forest we can not directly sell or give licenses.Best regards,
MikeApril 4, 2023 at 1:30 am in reply to: Enfold theme not updating and cant find API key its referring to #1403466Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Thanks for the login but it doesn’t seem to be an admin login as I can not see the theme settings or the plugins so I was limited in investigating.
I did find that the error only occurs when you are not logged in, if you are logged in the “We answer” overlaps the “Call us” on mobile so I believe that this is a caching issue, try disabling your cache plugin and the theme option Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and enable Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files
and clear any server caching.Best regards,
MikeApril 4, 2023 at 12:31 am in reply to: How to use lightbox for videos/images as media element in Accordion-toggle? #1403460Hi,
Thanks for the login, I see that you are using a self-hosted video, in this case, you can add this to the end of the video url: ?iframe=true
I have adjusted this for you and now the video is playing, please check.Best regards,
MikeApril 4, 2023 at 12:07 am in reply to: Fullwidth Submenu in standard Woocommerce single product page #1403459Hi,
Try this function and replace the page IDs with yoursadd_action('ava_after_main_container', 'ava_after_main_title_mod'); function ava_after_main_title_mod() { if(is_single( array(595, 1056, 1097, 1138, 1067, 1424, 63) ) ) { echo do_shortcode("[your submenu shortcode here]"); } }
Best regards,
MikeApril 4, 2023 at 12:02 am in reply to: Enfold theme not updating and cant find API key its referring to #1403458Hi,
Glad to help, it is a standard PHP extension, we will leave this open to hear back from you.Best regards,
MikeApril 3, 2023 at 7:06 pm in reply to: My Avia Advanced editor won’t save content (most of the time). #1403442 -
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