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Viewing 30 posts - 7,351 through 7,380 (of 34,625 total)
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  • Hi,
    Thanks for the login, I did see the issue you described, and as I examined the WooCommerce Memberships plugin files I found that there seemed to be files for the block editor, so I thought that perhaps the plugin didn’t account for people still using the Classic Editor like you are. I tested by going to Enfold Theme Options ▸ Select Your Editor and choose the Block Editor then I activated the plugin and opened your About page, the first text element and all of the editor options were showing. I returned all of my changes back to the way I found the site.
    So give this a try, I don’t believe there is anything we can do to correct the error the plugin is producing in the Classic Editor, but this seems to be a reasonable solution.

    Best regards,
    Mike

    in reply to: Z-index overlapping colour Section #1406112

    Hi,
    Thanks for the screenshots, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top .avia-fullscreen-slider.el_after_av_section {
    	z-index: 0;
    }

    I would recommend adding a custom class to the slider and replace the classes .avia-fullscreen-slider.el_after_av_section in the rule above so this doesn’t conflict with other sliders on your site.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Home on mobile navigation is not clickable #1406109

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: “You may also like” images are cropped #1406108

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Thanks for your feedback and your feature recommendation. Glad to hear that you have found a workaround for your situation. If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Can’t Edit the Home Page #1406088

    Hi,
    It is the last code block shown in the Avia Layout Builder Debugger, please see the screenshot in the Private Content area.
    But since the page doesn’t fully finish loading you may need to delete the page and use the new page I created for you.

    Best regards,
    Mike

    in reply to: Can’t Edit the Home Page #1406089

    Hi,
    It is the last code block shown in the Avia Layout Builder Debugger, please see the screenshot in the Private Content area.
    But since the page doesn’t fully finish loading you may need to delete the page and use the new page I created for you.

    Best regards,
    Mike

    in reply to: Add custom fonts to LOCALHOST failed #1406087

    Hi,
    Glad we were able to help and thank you for sharing your solution as it may help future readers, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: timeline – horizontal or vertical site #1406078

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: how can I enable view on google in map block #1406077

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: how can I enable view on google in map block #1406072

    Hey papieren,
    Please see this article: How do I create a link to directions?
    Then add your link to the tooltip field for your marker, for example:

    <a title="Google Map and Clickable Directions" href="
    https://www.google.com/maps/dir/43.0342144,-71.5128832/Boston,+M (Email address hidden if logged out) ,-71.5620741,10z/data=!3m1!4b1!4m10!4m9!1m1!4e1!1m5!1m1!1s0x89e3652d0d3d311b:0x787cbf240162e8a0!2m2!1d-71.0588801!2d42.3600825!3e0" target=blank>For Directions & a detailed Google Map click here</a>

    then when the marker is clicked the tooltip with the link will show:
    Enfold_Support_1953.jpeg

    Best regards,
    Mike

    in reply to: timeline – horizontal or vertical site #1406071

    Hey Gagik,
    Please try using the timeline element:
    Enfold_Support_1949.jpeg

    Best regards,
    Mike

    in reply to: Home on mobile navigation is not clickable #1406070

    Hey rixi,
    Thank you for the link to your site, your burger menu has the home link and 3 anchor links to the homepage, on mobile the only way to click the home link on the homepage is to scroll back to the top of the homepage, so when you click the link you are already there.
    Typically when you are at the top of the page and click the same link the menu should close, I see that you are using Enfold v5.0.5 try updating to v5.5 and if this doesn’t help try disabling your plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    Best regards,
    Mike

    in reply to: Can’t Edit the Home Page #1406069

    Hi,
    Thanks for the link to your site, I found that you have the Avia Layout Builder Debugger active so I copied your homepage to a test page and found that you had some javascript in a code block element, I removed this on the test page and the page loads and you can edit it.
    Please check.

    Best regards,
    Mike

    in reply to: Events Calendar Shortcode & Block plugin conflict? #1406068

    Hi,
    Very good, I canceled it, perhaps we should also close this thread?

    Best regards,
    Mike

    in reply to: Change Socket Background color only for mobile! #1406067

    Hi,
    Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: fixed frame not in the background #1406065

    Hi,
    Thanks for the screenshot, unfortunately, I can’t find a way to change this.

    Best regards,
    Mike

    in reply to: Events Calendar Shortcode & Block plugin conflict? #1406057

    Hi,
    Thank you for your patience, I asked the team for any advice about your Events Calendar Shortcode Pro plugin.

    Best regards,
    Mike

    in reply to: leaflet map custom icon not showing #1406056

    Hi,
    I don’t get a cookie prompt to accept cookies.

    Best regards,
    Mike

    in reply to: images – masonry and iOS less than 13 #1406054

    Hi,
    Odd, I tested the before-after element with Merging And Compression active on browserstack with iPad Pro 11 v16.0 and the images show:
    Enfold_Support_1945.jpeg
    I also checked a iPad Mini 2019 v12.2:
    Enfold_Support_1947.jpeg
    I just noticed that the iPad Mini seems to only show the before image, unfortunately I get enough time to test with the inspector.
    I don’t have an iPad but browserstack says that these are real devices, check my test page linked below with your iPad.

    Best regards,
    Mike

    in reply to: “You may also like” images are cropped #1406053

    Hi,
    Try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    add_action( 'init', 'enfold_customization_five_related_products' );
    function enfold_customization_five_related_products() {
    	global $avia_config;
    	$avia_config['shop_single_column'] = 5;
    	$avia_config['shop_single_column_items'] = 5;
    }

    Best regards,
    Mike

    Hi,
    Thanks for the link to your site, I see that you are using Enfold v4.7.5 with WordPress v6.1.1 and PHP v8.1.18
    Enfold v4.7.5 is not PHP v8+ or WP 6+ ready, please update to Enfold v5.5
    Before updating please remove the header.php from your child theme as it will most likely cause issues, we don’t recommend adding header.php or footer.php to child themes anymore as this is the top reason for crashes when updating.

    Best regards,
    Mike

    in reply to: Enfold Theme Conflict with LearnDash Exam Results page #1406050

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: leaflet map custom icon not showing #1406049

    Hi,
    Thanks for the link to your site, but unfortunately your map seems to be hidden and your cookie bar is disabled, perhaps there is a conflict with a plugin, Try disabling your plugins. If that resolves the issue, reactivate each one individually until you find the cause.
    Once your map shows again I expect your custom marker to show since I have tested it on my demo site and it works correctly:
    Enfold_Support_1943.jpeg

    Best regards,
    Mike

    in reply to: fixed frame not in the background #1406047

    Hey Monika,
    Thank you for your patience and the link to your site, I’m not sure that I understand please include a screenshot of what you mean and paste the image URL in your post to help us understand.

    Best regards,
    Mike

    in reply to: woocommerce submit review button gone #1406046

    Hey tedfinch,
    Thanks for the link to your site, I’m not familiar with the plugin Customer Reviews for WooCommerce so I’m not sure what the expected view should be, on the plugin page I see a button under the tag sorting:
    Enfold_Support_1933.jpeg
    on your page in the source code I see the tag sorting div is empty, and there is no button div, see this screenshot where each div is shown on the frontend
    Enfold_Support_1937.jpeg
    I see that the review form is hidden by the plugin css /wp-content/plugins/customer-reviews-woocommerce/css/frontend.css
    I tested the plugin on my shop demo and found the plugin setting that hides the form Display of Customer Reviews ▸ Review Form but the only button that it shows is in the form
    Enfold_Support_1941.jpeg
    even in the Twenty Twenty-Three theme:
    Enfold_Support_1939.jpeg
    Try creating a staging site and Downgrading WP to see if the button shows, or try rolling back the plugin and see if you can get the button to show again.

    Best regards,
    Mike

    in reply to: Centered logo Menue right #1406045

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Setting Bar not showing up #1406044

    Hey Dzimnikov,
    Thanks for your question this is an icon in the WordPress Block Editor and WordPress has changed the icon
    Enfold_Support_1931.jpeg
    You can test by switching to the Twenty Twenty-Three WP theme, on my install the new icon also showed, if you want to downgrade your WP version you can use the plugin WP Downgrade, but it might be better to accept the new icon.

    Best regards,
    Mike

    in reply to: When updatign emoji's get lost #1406042

    Hi,
    Try ensuring that your browser is up to date, if this doesn’t help try using Firefox.

    Best regards,
    Mike

    in reply to: Größe des Beitragsbilds #1406041

    Hi,
    If you want your single post images to have a max-width of 300px and be centered try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top.single-post .fullsize .template-blog .big-preview img {
        max-width: 300px;
        margin: auto;
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

Viewing 30 posts - 7,351 through 7,380 (of 34,625 total)