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Viewing 30 posts - 7,351 through 7,380 (of 34,961 total)
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  • Hi,
    Thank you I found that disabling all of your plugins solved the issue, I re-enabled them for you.
    Please try disabling all of your plugins and then enable your plugins one at a time and test your site, clearing your browser cache after each test until you find the one or combination of plugins causing this issue.

    Best regards,
    Mike

    in reply to: Woocommerce VAT-suffix #1408697

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Text transform & social media icon #1408696

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Lightbox #1408695

    Hi,
    Glad to hear that you have this sorted out, shall we close this thread topic then?

    Best regards,
    Mike

    Hi,
    The Dev Team replied to try adding a copy of our file (\config-layerslider\config.php) in child theme and remove these lines from the bottom:

    function Avia_Config_LayerSlider( $class_name = '' )
    {
    	return Avia_Config_LayerSlider::instance( $class_name );
    }
    
    
    /**
     * Initialise class and hooks
     */
    Avia_Config_LayerSlider();

    Make the modifications you want to make in the child theme file, at end of functions.php of child theme include this file.
    When the original file is loaded by the theme functions.php it recongnizes that the class already exists and only executes the lines at the bottom,

    Best regards,
    Mike

    in reply to: Lightbox #1408666

    Hi,
    I have checked your homepage and the three boat images that open the lightboxes do work, but they are slow this is expected when using a iframe to open such a large page as yours, this is not seen in the example pages because those pages are light and fit in the iframe popup without scrolling, as pointed out earlier iframe popups work best with a medium amount of information.
    The button in your slider Scopri Venticinque doesn’t open a popup, it is opening a new page. Try adding ?iframe=true to your button link to open in a popup.

    Best regards,
    Mike

    in reply to: Adding Script to Code Block does not work #1408664

    Hi,
    I took a look at your page /who-we-are/ but I don’t see any Job Description at the bottom of the page and the login doesn’t work for me, please check.
    I tested your script on my test site in a code block element and it seems to work, please see the link below.

    Best regards,
    Mike

    Hi,
    I’m not sure so I have asked the rest of the team for advice, thank you for your patience.

    Best regards,
    Mike

    in reply to: Admin-Seite wählt Hauptmenü nicht an #1408660

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top #wrap_all #main .av-social-link-mail:hover a, #top #wrap_all #main .av-social-link-mail a:focus {
        color: #fff;
        background-color: #9fae37;
    }

    and change the background color to suit.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Customize animated countdown #1408568

    Hey enfold,
    Thanks for the link to your page, please note in your css above the custom class my-custom-countdown you should add this to your element in the Advanced tab under Developer Settings for the css to work.
    Or you could remove this class from your css if you don’t mind it applying to all of your countdown elements on your site.

    Best regards,
    Mike

    in reply to: Page navigation design advice #1408566

    Hi,
    Thank you for your patience and the link to your example page, each left side menu item opens a new page with the same layout, this is the same as our demo page that you linked to, and this would be my recommendation also. I can’t think of a different solution for the same behavior.

    Best regards,
    Mike

    in reply to: Dynamic post css missing #1408561

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    I believe that you misunderstood, I suggested adding the last snippet also, that is try using both together.

    Best regards,
    Mike

    in reply to: Gradient transparent permanent header #1408557

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Text transform & social media icon #1408556

    Hi,
    The reason that you are not seeing your social icon in your footer and instead see the shortcode [social-bookmarks] is because you didn’t add the function to make the shortcode work to your child theme functions.php, I added it for you and now it works.
    This was the thread you are trying to duplicate, thanks to Guenni007’s solution.

    Best regards,
    Mike

    Hi,
    Thanks for the feedback, I’m pretty sure that it is referring to the icons in the footer widget because it says div.textwidget
    Try copying the html for the social icons in the frontend and paste it into the widget instead of the shortcode and change the aria-hidden to false in the html and test again.
    Did you also test your homepage and get the same results as I did in the screenshot above, that shows no error for the same elements? Is your wp-rocket settings different for your homepage such as lazy loading or such?

    Best regards,
    Mike

    Hi,
    Thanks for the feedback, I see your link is to some inner pages where I had tested the homepage, I don’t know why you see the error there:
    Enfold_Support_2140.jpeg
    but not on the homepage:
    Enfold_Support_2142.jpeg
    For the two social icons in your footer in the text widget, I assume that you added these manually, can you just change the aria-hidden to false?
    I will research a solution for the scroll-top-link

    Best regards,
    Mike

    Hi,
    Try adding this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 767px) { 
    #top.single-product .woocommerce-product-gallery .thumbnails a:nth-child(n+4) {
    	display: none;
    }
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Text transform & social media icon #1408461

    Hi,
    The above css doesn’t look right, but your site is not showing footer icons I only see a shortcode, [social-bookmarks] please enable the function to make the shortcode work and try this css:

    #footer .widget ul.social_bookmarks {
    display: inline-flex;
    gap: 0px 10px;
    }
    
    #footer .widget ul.social_bookmarks li {
    border: none
    }

    Best regards,
    Mike

    in reply to: Lightbox #1408459

    Hi,
    I changed the background to black and made the width 90% and made it work on the homepage, but you can not remove the scroll bar, please review Guenni007’s example again:

    please clear your browser cache and check your homepage:

    Best regards,
    Mike

    in reply to: function for truncate breadcrumbs not working #1408409

    Hi,
    Please clear your browser cache and check the catagory name above the post title now.

    Best regards,
    Mike

    in reply to: Add a widget on a mobile menu at the button #1408407

    Hi,
    Glad to hear, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 767px) { 
    #top #av-burger-menu-ul {
        text-align: justify;
    }
    #top #av-burger-menu-ul .avia-menu-text {
    	padding-left: 20%;
    }
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    Thank you for your patience, I tested your page on PageSpeed and I didn’t get the elements contain focusable descendents that you showed in your screenshot but I did see the ARIA role missing which when I expaned the error it said it was due to the burger menu:
    Enfold_Support_2136.jpeg
    typically a compatibility plugin could change this but since you are not using one I added this code to your child theme functions.php:

    function custom_aria_role_for_burger_menu() { ?>
      <script>
    (function($){
      $('.av-burger-menu-main').each(function () {
      $(this).attr('role', 'menuitem' );
    });
    })(jQuery);
    </script>
      <?php
    }
    add_action('wp_footer', 'custom_aria_role_for_burger_menu');

    and now this error is gone:
    Enfold_Support_2138.jpeg

    Best regards,
    Mike

    in reply to: Lightbox #1408340

    Hi,
    Guenni007 thank you for sharing your solution, Stilecatalini I have applied Guenni007’s solution to a new page:

    I added the code to your WP Code plugin and copied your three pages to portfolio pages so they would show in the masonry element.

    Best regards,
    Mike

    in reply to: Default sidebar css works only at top levels #1408333

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Pinterest Tag Checkout not firing #1408330

    Hi,
    Glad to hear that you have this sorted out, shall we close this then?

    Best regards,
    Mike

    in reply to: function for truncate breadcrumbs not working #1408318

    Hi,
    Thank you for your patience, I modified the snippet removing the EventListener and changed it’s loading order and it seems to have corrected, please clear your browser cache and check.
    Please note that testing with iPads & iPhones can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.

    Best regards,
    Mike

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Pinterest Tag Checkout not firing #1408316

    Hi,
    As I understand from the documentation above it should only fire after a payment is made, the documentation says to set the payment option to demo so you don’t need to use a real cc card and it also says that it will not work with coupons or discounts that make the item free, I see in your video you used a coupon to make the item a dollar, not free I know, but maybe the coupon throws it off.
    I believe your site is live, can you test on a staging site with the payment set to demo and use a test card instead of a coupon?

    Best regards,
    Mike

    in reply to: Blog posts not displaying all entries correctly #1408315

    Hi,
    Yes, please Try disabling your plugins. If that resolves the issue, reactivate each one individually until you find the cause.
    If this doesn’t help try changing the post #738 to draft so it will not load, I assume this was the post “Shooting Star”, if this doesn’t help also try changing the one before it and after it to draft and see if that helps.

    Best regards,
    Mike

Viewing 30 posts - 7,351 through 7,380 (of 34,961 total)