Forum Replies Created
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June 12, 2023 at 11:19 am in reply to: Custom Template ignoring get_header / get_footer – Mod Help Required #1410325
Hi,
Glad to hear that you have this sorted out, it’s cool that you are doing this in a plugin but I think it’s above my skill set. If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeJune 12, 2023 at 11:14 am in reply to: logo background at Start page different than on other pager #1410323Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeJune 12, 2023 at 11:13 am in reply to: cannot make color settings in menu for mobile version #1410322Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeJune 12, 2023 at 11:13 am in reply to: Color section problem – Background image showing completely in mobile and deskto #1410321Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Yes I checked and all is working, if you have any further questions please create a new thread and we will try to help you. This thread is too long and cover multiple topics. Thank you for understanding.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeJune 12, 2023 at 12:51 am in reply to: “Couldn’t Add the Font Because The Server Didn’t Respond” Error #1410296Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Thanks for the feedback, try adding this css also:@media only screen and (min-width: 768px) { #header.header_color .header_bg { background-position-y: -18px; } }After applying the css, please clear your browser cache and check.
Best regards,
MikeHi,
I don’t see a issue with the image, but you can adjust the css 140px to suit your needs.
The only other idea I have is to just make the topbar content hidden and leave the space white. If you want to do this remove the css that I gave you above show it shows again.Best regards,
MikeHi,
Try adding this css:@media only screen and (min-width: 768px) { .html_header_top.html_header_topbar_active.html_header_sticky.html_bottom_nav_header #top #main { padding-top: 140px; } }Best regards,
MikeHey mithun_samanta,
Is this the WP Reset that you are using?
Typically when I use it, it removes everything.
Please include an admin login in the Private Content area so we can be of more assistance.Best regards,
MikeHi,
To hide the topbar on devices smaller than 767px, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:@media only screen and (max-width: 767px) { #header_meta { display: none; } }After applying the css, please clear your browser cache and check.
Best regards,
MikeHi,
Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Typically when this occurs it is due to a plugin, try disabling your plugins. If that resolves the issue, reactivate each one individually until you find the cause.Best regards,
MikeHi,
The strange vertical line after the mobile number is in the background image, see the direct link to the image below.Best regards,
MikeHey yayo85,
Try adding a Blog Element to your page with the Blog Style: Single Author, big preview Pic (no author picture is displayed, feature image is big):

and add thw custom class row-posts:

Then add this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:#top .row-posts.template-blog article.single-big .blog-meta, #top .row-posts.template-blog article.single-small .big-preview{ width: 300px; height: 300px; line-height: 300px; } #top .row-posts.template-blog article.single-big { display: flex; align-items: center; flex-direction: row; } #top .row-posts.template-blog article.single-big:nth-child(even) { flex-direction: row-reverse; }Best regards,
MikeJune 11, 2023 at 8:18 pm in reply to: Mobile view even at 50 % reduction on the smartphone. #1410277Hi,
I don’t think that you will find this an easy task, 989px is in the theme 409 times in 83 files, you would also need to change the 767px which is 774 times in 140 files.
Try using VS Code and open your theme folder with in on your desktop you can then search all of the files at the same time.Best regards,
MikeHey Stefan,
Thanks for your patience but you login page also requires another login account so we can not check the backend.
We don’t have a way to customize the breadcrumb structure, but I beleve that you can use the Yoast plugin to do this, it also uses a shortcode.Best regards,
MikeHi,
Thanks for your patience, the video element uses the default WordPress mediaelement which removes the volume control for mobile devices, we can not change this WordPress core file inside the theme, see: Volume Button is not showing on the mobile screen Their reason is that mobile devices have volume controls so on screen controls are not needed,
If you host your video on YouTube or Vimeo the video element will use their players and show the volume control.
Another option would be to use a different video player plugin.Best regards,
MikeHi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeJune 11, 2023 at 7:07 pm in reply to: Masonry Gallery only shows 50 photos when I have 100 selected in set up. #1410269Hi,
Thanks for your patience I see that you are using v5.4, I believe this may have been an issue that was fixed later, try updating to v5.6.2.
In order to update you will need to enter a valid Envato private token in the theme update options or manually update following these instructions:
First you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.
Best regards,
MikeHi,
I see that you added the mini font change to the text element, but this is for paragraph text and not headings so to change the H1 size to 8px you could use this css:@media only screen and (max-width: 479px) { .responsive #top #wrap_all .all_colors .av-mini-font-size-8 h1 { font-size: 8px; } }and change the font size to suit.
Another option is to see the global settings at Enfold Theme Options ▸ General Styling ▸ Typography ▸ Advanced Options: Customize Typography SettingsBest regards,
MikeHi,
For mobile try this css:@media only screen and (max-width: 767px) { .mfp-iframe-holder .mfp-content { max-width: 95%; height: 80vh; } .mfp-iframe-holder .mfp-iframe-scaler { height: 80vh; } }After applying the css, please clear your browser cache and check.
Best regards,
MikeHi,
I’m just tring to help you avoid future issues, I looked at the blue sections with the prices I don’t know what might be acusing this, but if you include an admin login to the staging site also I could compare the two.
I assume that this looks correctly on your staging site.Best regards,
Mike -
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