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Viewing 30 posts - 6,781 through 6,810 (of 35,204 total)
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  • in reply to: Sidebar on bottom – Mike #1414145

    Hi,
    I randomly checked your other pages and they seem to work, was this a new page, dose it have anything different than the other pages, like scripts etc?
    You opened with a question about the sidebar on this page and you said it doesn’t have any open divs, which is what this sounds like, how about including a admin login so I can check the backend, I assume that is working for this page, correct?

    Best regards,
    Mike

    in reply to: Support #1414144

    Hey Eva,
    Thanks for the link to your site, I see that you Envato Token is working on your site in Enfold Theme Options ▸ Theme Update ▸ Enter a valid Envato private token so perhaps you are talking about your support forum license which expired on 2021-07-16, you can either renew your support in your Envato Theme Forest account, or if you have multiple licenses from multiple projects try registering one of your other purchase codes and open another support forum account. Please note that the Contact Form is not appropriate for support questions.
    Nonetheless I see that you are using this css to hide the menu for desktops:

    .page-id-1432 #avia-menu .menu-item.menu-item-top-level {
        display: none;
    }
    .page-id-1572 #avia-menu .menu-item.menu-item-top-level {
        display: none;
    }

    To hide desktop & mobile menus I changed the css to this:

    .page-id-1432 #avia-menu {
        display: none;
    }
    .page-id-1572 #avia-menu {
        display: none;
    }

    please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Hamburger menu not appearing unless tapped #1414141

    Hi,
    Thank you for your patience, unfortunately I have not received any advice from the team so I did some more digging and I found that when the logo center menu below header option is used a header_main_alternate is created along with a second burger menu on page load:
    Enfold_Support_2626.jpeg
    I also noticed that if you wait long enough without interacting with your site on mobile the burger menu will show, so I thought that the issue was the delay of your javascript by your WP Rocket plugin, so I used the One-click exclusion option to exclude the theme javascript:
    Enfold_Support_2628.jpeg
    and cleared your cache and my browser cache and now the burger menu shows for me on my Android device and in my browser Dev Tools emulating a mobile device.
    Please give this a try and please note that testing with iPads & iPhones can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Image in top right corner of color block #1414135

    Hi,
    Thanks for the test page, I believe that the issue is that for desktop the container max width is 1310px so top 0, right 0 is not putting the image at the edge of the screen:

    #top #main .my-container {
    right: 0;
    position: absolute;
    top: 0;
    }

    Enfold_Support_2622.jpeg
    but on mobile it is:
    Enfold_Support_2624.jpeg
    So a possible solution is to remove the max-width limitation and the padding:

    #av_section_1 .container {
    padding: 0;
    width: 100%;
    max-width: 100%;
    }
    #top #main .my-container {
    right: 0%;
    position: absolute;
    top: 0;
    }

    You would probably want to add a page ID to the so it doesn’t affect other pages, but I don’t know if this will cause any issues with other content you want to add to the page.
    Your other option is to use media queries to adjust the negative right placement for each screen size like this:

    @media only screen and (max-width: 890px) { 
    #top #main .my-container {
    right: -8%;
    position: absolute;
    top: 0;
    }
    }
    @media only screen and (min-width: 891px) and (max-width: 1310px) { 
    #top #main .my-container {
    right: -6%;
    position: absolute;
    top: 0;
    }
    }
    @media only screen and (min-width: 1311px) and (max-width: 1456px) { 
    #top #main .my-container {
    right: -10%;
    position: absolute;
    top: 0;
    }
    }
    @media only screen and (min-width: 1457px) { 
    #top #main .my-container {
    right: -28%;
    position: absolute;
    top: 0;
    }
    }

    Please note that this doesn’t cover evey screen size after 1456px, but gives you a good start depending on how precise you want to be noting that there are a limited number of actual screen sizes.

    Best regards,
    Mike

    Hey weblines,
    To hide the intro text column when the pagination is used try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top.page-id-10[class*="page-paged-"] .flex_column.avia-builder-el-first {
    	display: none;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    Thanks, try this code instead:

    function hide_masonry_gallery_excerpt_and_padding_if_empty() { ?>
      <script>
    (function($){
      $('.av-masonry-gallery .av-masonry-entry').each(function() {
      	if ($(this).find('.av-masonry-entry-content').length === 0) {
        	$(this).find('.av-inner-masonry-content.site-background').css({"background-color": "transparent","padding": "0"});
        	$(this).find('.av-inner-masonry-content .avia-arrow').css({"background-color": "transparent"});
        }
      	
    });
    })(jQuery);
    </script>
      <?php
    }
    add_action('wp_footer', 'hide_masonry_gallery_excerpt_and_padding_if_empty');

    Best regards,
    Mike

    Hi,
    I removed your theme zip file from your uploads, and you don;t need the envato market plugin.
    I had to remove the HTML line brake code when I updated the theme because it broke the slide,
    Enfold_Support_2620.jpeg
    if you see this red warning please don’t use the HTML in these fields, instead follow our documentation for Using special characters our Dev Team has created a Special Character Translation plugin for this case.
    But your line brake was at the end of the title and there is already a natural brake between the title and the caption so I didn’t see a need for it, but if you want to add it somewhere in the future try our Special Character Translation plugin.
    Do you mean “Triest and Crete” in the caption below the title, where the “|” is?

    Best regards,
    Mike

    in reply to: Sidebar on bottom – Mike #1414114

    Hi,
    Unfortunately I only see a background color
    Enfold_Support_2617.jpeg
    if you are seeing the page when you are logged in try disabling the cache plugin, typically cache plugins don’t show the cache to users who are logged in.

    Best regards,
    Mike

    Hi,
    It didn’t leave a gap in my test, so I will need to see your page
    Enfold_Support_2615.jpeg

    Best regards,
    Mike

    in reply to: Post Types Order not working anymore #1414112

    Hi,
    Please look again, your code is add_filter(‘avia_blog_post_query’, and my code is add_filter(‘avia_post_slide_query’, I tested mine before I posted it.

    Best regards,
    Mike

    in reply to: Change Bullet Style in Burger Submenu #1414111

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Order – Social Share Buttons #1414094

    Hi,
    Try to add your Teams logo as a social profiles and then it will show in the share box with your other ones, please see this thread. You have already done the first part of making the icon on Fontello, so just follow after that step.

    Best regards,
    Mike

    in reply to: Font Changes Colour and Style #1414093

    Hi,
    I checked your site and the element looks like your preview screenshot for me so I assume this you have not cleared your browser cache.
    Please note that testing with Safari can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.
    I would also recommend disabling your caching plugin and the theme caching at Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression while you are building your site so that you won’t need to fight with the caching.

    Best regards,
    Mike

    Hey woogie07,
    Thanks for the link to your page, but I don’t see any animated headings crashing into any copy below on mobile.
    Are you referring to the heading “The guiding principles that determine our actions”?
    If this is the special heading and it is the model for many across your site and you want a little extra padding below it on mobile, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 767px) { 
    	#top #main .active-parallax .av-special-heading {
    		padding-bottom: 30px;
    	}
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: How to transfer Enfold site completely to other domain? #1414090

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Display sticky menu on mobile #1414088

    Hey woogie07,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 767px) {
      .responsive #top #wrap_all #header {
        position: fixed !important;
        background: #fff;
      }
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Special heading display issues on homepage #1414087

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 767px) {
    .responsive #top #main .flex_column_table_cell {
        display: table-cell;
    }
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    Glad to hear that you found the issue, unfortunately I don’t have any other ideas.
    Please let us know if there is anything else we can assist with on this or if we should close this thread.

    Best regards,
    Mike

    in reply to: Sidebar on bottom – Mike #1414084

    Hey daves1997,
    The page content is not loading for me, please check.

    Best regards,
    Mike

    in reply to: Adding a logo or seal at rigth side of the header #1414083

    Hi,
    Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: iconbox titles not showing #1414082

    Hi,
    Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Change Bullet Style in Burger Submenu #1414081

    Hey weblines,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .html_av-overlay-side-classic #top .av-burger-overlay li li .avia-bullet {
    	height: 0px;
    	width: 0px;
    	opacity: 1;
    }
    
    .html_av-overlay-side-classic #top .av-burger-overlay li li .avia-bullet:before {
      content:'•';
      padding-right: 5px;
      color:#000 !important;
      font-size: 20px;
      top: -8px;
      position: relative;
    }
    

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: place a shortcode on top in migrated blog posts #1414079

    Hey annevoelkel,
    Thanks for the link to your site and the screenshots, to move the ad before the featured image try this script:

    function adblock_before_featured_image() { ?>
      <script>
    window.addEventListener("DOMContentLoaded", function () {     
    (function($) {
              $('.single .post-entry').each( function() {
                  var featuredImage = $(this).find('.big-preview.single-big');
                  var adBlock = $(this).find('.a-single.a-80');
                  $(adBlock).insertBefore($(featuredImage));
              });
    })(jQuery);
    });
    </script>
      <?php
    }
    add_action('wp_footer', 'adblock_before_featured_image');

    This works in my test on your post and I tried to check a few more posts to ensure that they would all have the same class for the ad but I found no other posts with ads to check.

    Best regards,
    Mike

    in reply to: Twitter feed #1414078

    Hey Advantage09,
    Based on the earlier script, this one works for the twitter-timeline in my tests, but unfortunately the twitter-timeline loads so slowly that I had to set the delay to 12 seconds to consistently work. The element must be loaded first for the script to work.
    You can try testing with a lower number than 12000 if you wish.

    function skip_twitter_timeline() { ?>
        <script>
    (function($) {	
      setTimeout(function(){
      $('.twitter-timeline').each(function() {
              $(this).prop('tabIndex', -1);
              $(this).prop('aria-hidden','true');
          })
      $('.twitter-timeline *').each(function() {
          $(this).prop('tabIndex', -1);
          $(this).prop('aria-hidden','true');
      })
      },12000);
    }(jQuery));
    </script>
        <?php
      }
    add_action('wp_footer', 'skip_twitter_timeline');

    Best regards,
    Mike

    Hey Tri,
    Thanks for your question but the expected login is not working, is the link below correct?

    Best regards,
    Mike

    Hey CJGVD,
    Thank you for your patience, how did you set a primary category I only see the option to set a parent category.

    Best regards,
    Mike

    Hi,
    Ok, I have updated the live site, please check.
    Now that you have a staging site I would recommend keeping it to test on in the future.
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    Hi,
    I have asked the rest of the team for advice, I will reply back when I have further info to share, thank you for your patience.

    Best regards,
    Mike

    Hi,
    Thanks for the screenshot, try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    function hide_masonry_gallery_excerpt_if_empty() { ?>
      <script>
    (function($){
      $('.av-masonry-gallery .av-masonry-entry').each(function() {
      	if ($(this).find('.av-masonry-entry-content').length === 0) {
        	$(this).find('.av-inner-masonry-content.site-background').css({"background-color": "transparent"});
        	$(this).find('.av-inner-masonry-content .avia-arrow').css({"background-color": "transparent"});
        }
      	
    });
    })(jQuery);
    </script>
      <?php
    }
    add_action('wp_footer', 'hide_masonry_gallery_excerpt_if_empty');

    Best regards,
    Mike

Viewing 30 posts - 6,781 through 6,810 (of 35,204 total)