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Viewing 30 posts - 6,781 through 6,810 (of 34,913 total)
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  • Hi,
    Glad to hear that you have this sorted out, and thank you for sharing your solution, perhaps this will help other users. We will close this thread as you asked, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Tow Column Grid Row with text & Image #1412087

    Hey condonp,
    Thanks for the link to your example page, so as I understand you want your text side of the grid row element to be more uniform for all of the grid row elements, such as always under the image half of the grid row.
    Please go to Grid Row ▸ Advanced ▸ Responsive ▸ Column Behaviour When Fullwidth here you can choose the behavior for each grid row element
    Enfold_Support_2479.jpeg

    Best regards,
    Mike

    in reply to: Contact Forms Issue: Recipient Emails #1412086

    Hey Annie,
    Typically this occurs when the WordPress install is using the default php mail, so when the email is sent from WordPress it is marked as spam and many SMTP email hosts will delete the email if the domain doesn’t match the sending address.
    Try setting up your WordPress to use SMTP with a plugin like WP Mail SMTP

    Best regards,
    Mike

    in reply to: not all images are displayed on masonry gallery. #1412085

    Hey schweg33,
    Please go to Masonry Gallery ▸ Styling ▸ Pagination ▸ Post Number and change to the number of items you wish to show
    Enfold_Support_2477.jpeg

    Best regards,
    Mike

    in reply to: Hintergrundbild fixiert funktioniert nicht unter IOS #1412084

    Hey Matthias,
    Thank you for your question, for IOS it will stay like this because it is a limitation of IOS.

    Best regards,
    Mike

    in reply to: Fontello Icons Not Displaying When CDN is Active #1412011

    Hi,
    I’m not sure so I have asked the rest of the team for advice, please reply back so your thread is visible to all of our team members. In the meanwhile can you try excluding the fonts from being served by the CDN and see if that helps. Thank you for your patience.

    Best regards,
    Mike

    in reply to: Send people to a specific section of the page #1411977

    Hey SimonePols,
    To send people to a specific location on your page to would first add a unique ID for the section that you want to send them to. For example lets say it is the color section with the text heading “BEFORE JOINING OUR PROGRAM” in the backend, edit the color section and go to the advanced tab and go to the developer settings, then add a unique word to the ID option like “beforesection”
    Enfold_Support_2473.jpeg
    Then in your button, or custom menu item, or in a text link on your page you can use the link #beforesection to link to that section:
    Enfold_Support_2475.jpeg

    Best regards,
    Mike

    in reply to: Fontello Icons Not Displaying When CDN is Active #1411975

    Hey sjahan,
    Thanks for the link to your site, I see your site is giving an error Failed to decode downloaded font from a javascript p3cdn1.secureserver.net/wp-includes/js/dist/vendor/lodash.min.js note that the url contains “cdn”
    I assume that the lodash javascript is used by your cdn to serve your site from the cdn, but I don’t know how it works or why it is trying to “decode” your font, this is surely and error but we don’t typically address cdn issues so I recommend asking your cdn about this.

    Best regards,
    Mike

    in reply to: Multi language #1411971

    Hi,
    To display different footer widgets depending on the language go to your widgets and notice that each widget now has an option to display for a certain language. You can choose the language and add more widgets as needed.

    Best regards,
    Mike

    in reply to: Startseite wird in Google nicht gefunden #1411946

    Hey Petra123_,
    Thanks for your question, it looks like at some point in the past the page /katzenpsychologie/ was used and is not any longer, to correct I recommend installing a redirect plugin like Redirection and create a new 301 redirect from /katzenpsychologie/ to auf-katzenart.de
    Then go to your Google Search Console and correct the error so Google will know and change your search results, please read this article: How to Fix Crawl Errors in Google Search Console This could take a week or so to change.
    If you don’t already have a Google Search Console account, then this is a good time to create one and add your website and request a crawl to correct the google search results. Please read this article: How to Add Your WordPress Site to Google Search Console

    Best regards,
    Mike

    in reply to: Table element with link #1411900

    Hi,
    Try this updated script for the table, it doesn’t add a link around the tables so it doesn’t change the layout, instead the javascript changes the window location on click. Note in the script you can have the current window location change or open a new tab, depening on which lines are used, the lines with “//” are disabled
    Try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    function custom_link_for_each_pricing_table() { ?>
      <script>
    (function($){
        $('.table-link .pricing-table-wrap:first-child').click(function(){
          window.open('https://google.com');               //opens new tab
          //window.location.href = 'https://google.com';     //uses current tab
        });
        $('.table-link .pricing-table-wrap:nth-child(2)').click(function(){
          window.open('https://duckduckgo.com');               //opens new tab
          //window.location.href = 'https://duckduckgo.com';     //uses current tab
        });
        $('.table-link .pricing-table-wrap:nth-child(3)').click(function(){
          window.open('https://bing.com');               //opens new tab
          //window.location.href = 'https://bing.com';     //uses current tab
        });
        $('.table-link .pricing-table-wrap').css({'cursor':'pointer'})
    })(jQuery);
    </script>
      <?php
    }
    add_action('wp_footer', 'custom_link_for_each_pricing_table');

    Best regards,
    Mike

    Hi,
    To see the Old Browser Support setting please enable the Show Advanced Options:
    Enfold_Support_2471.jpeg

    Best regards,
    Mike

    in reply to: Change image size in blog post #1411897

    Hi,
    Thank you for your patience, I checked the page below in the Private Content area and I see that the image size has been changed, the issue now is the css that I gave you when the image size was smaller, please look in your Quick CSS and remove this css:

    #top.single-post .fullsize .template-blog .big-preview img {
        width: 1200px;
        min-height: 630px;
    }

    it is not needed with the new image sizes.

    Best regards,
    Mike

    in reply to: Background of headline rotator #1411881

    Hey Andreas,
    Thank you for the link to your site, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .av-marked-text span.av-rotator-text-single {
      background-color: transparent !important;
      color: #fff !important;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Issue with 2/3 and 1/3 with Image Using Easy Sliders #1411878

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Issue with 2/3 and 1/3 with Image Using Easy Sliders #1411867

    Hi,
    To zoom in on the slideshow image on hover, such as the slideshow image on your site with the caption “Local Optician”, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .avia-slideshow-slide:hover img {
    	animation: zoom 7s;
    	animation-fill-mode: forwards;
    }
    @keyframes zoom {
      to {
          transform: scale(1.2)
      }
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Multi language #1411866

    Hi,
    When I check the English home page clicking the logo works correctly and doesn’t give a “page not found”
    I don’t see a number added to the pages in English.
    I see the X button on the English pages.
    I assume that you have already found solutions for your questions, well done.

    Best regards,
    Mike

    in reply to: How to dequeue enfold css and js files #1411864

    Hi,
    Sounds good, shall we close this thread then?

    Best regards,
    Mike

    in reply to: Max Mega Menu/Horizontal Gallery Autoplay Glitch #1411862

    Hi,
    I was using the Mega Menu from Enfold, I didn’t realize that you were using the Max Mega Menu plugin.
    Unfortunately I don’t see any causes or errors that would explain why this is occuring, and offering support for third party plugins is outside of our scope.
    I would recommend using the Mega Menu from Enfold instead or ask the plugin author for advice, perhaps this is a known issue with them and they have a solution already.

    Best regards,
    Mike

    in reply to: Comment fundtion on normal page doesn’t work #1411828

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Change homepage language #1411772

    Hey SimonePols,
    Try setting the frontpage in the theme settings at Enfold Theme Options ▸ Theme Options ▸ Frontpage Settings if you have a conflict try un-setting the WordPress options at WordPress ▸ Settings ▸ Reading ▸ Your homepage displays

    Best regards,
    Mike

    in reply to: Full Width Sub Menu – Sticky on Mobile #1411771

    Hey woogie07,
    Please see this thread, the first solution is for if your full width sub menu is at the top of your page on mobile and you want it sticky. The second solution is for if your full width sub menu is further down the page and you want it sticky when it reachs the top.

    Best regards,
    Mike

    in reply to: Enfold Theme 4.4.1 #1411753

    Hey Debbie McIlhone,
    Please try extracting the zip file: themeforest-ctWL7D0f-enfold-responsive-multipurpose-theme.zip
    I believe that you will find that this is the full theme AND documentation file and you need to find the directory /enfold/ inside
    if it is already a zip file upload this to the Dashboard > Appearance > Themes and click on the “Add New” option on the top
    if it is not a zip file just a plain directory then first zip it and then upload it.
    Or ask your manager to download the Installable WordPress file only version from Theme Forest, your manager should see two download options.

    Best regards,
    Mike

    in reply to: Video Element Preview Picture is not showing. #1411752

    Hi,
    Envato reported an issue with some older tokens, try creating a new token or using the official Envato Market WordPress Plugin to update.

    Best regards,
    Mike

    in reply to: Masonry gallery alignment issue #1411751

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Mailchimp Widget Not Showing #1411750

    Hi,
    The theme’s mailchimp element doesn’t have an option to send a sign-up confirmation email, this is controlled by your mailchimp account.
    I tested this on my test site and my mailchimp account and didn’t receive a confirmation email, so if you are then ask the mailchimp support team to check.

    Best regards,
    Mike

    Hi,
    Thanks for the link to your site, I see that your widgets are empty so there is nothing to show in your sidebars:
    Enfold_Support_2467.jpeg
    When I add a test widget to your widget area it shows on the frontend, so they are working correctly, so I guess your question is why there are no widgets in your widget area and for this I don’t know, I have not seen this before. I see that you have a couple of widget plugins, and perhaps this is related I’m not sure.
    I see at the bottom on your widget page there are a lot of widgets in the inactive widget area and perhaps these are the ones that were bumped out and you can drag them back into the widgets. Please give this a try.
    Enfold_Support_2469.jpeg

    Best regards,
    Mike

    in reply to: Mailchimp Widget Not Showing #1411724

    Hi,
    Mailchimp will not let you sign up with the same email twice, this is Mailchimp and not the theme.

    Best regards,
    Mike

    Hi,
    I only tested by disabling all of your plugins and found the fullscreen button in the HTML5 video player showed, but you have many plugin and testing each one individually would take some time so I recommend that you try this to identify the one causing the conflict. Since I guessed that the four WPML plugins may not cause this and I didn’t deactivate these that is four that you won’t need to test.
    Try disabling your plugins each one individually until you find the one causing the conflict.

    Best regards,
    Mike

    in reply to: Comment fundtion on normal page doesn’t work #1411722

    Hi,
    I believe that you have misunderstood, I’m suggesting that you add this css to your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .avia-post-nav {
    	display: none;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

Viewing 30 posts - 6,781 through 6,810 (of 34,913 total)