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Viewing 30 posts - 6,601 through 6,630 (of 34,916 total)
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  • in reply to: Pictures uploading all washed out. #1413240

    Hi,
    Thank you Annemarie, it is very nice to hear from you.

    Best regards,
    Mike

    in reply to: Error in Avia Shortcode Parser #1413227

    Hi,
    The Dev Team says they have made an adjustment that will be in v5.6.4
    Below I have linked the /enfold/config-templatebuilder/avia-template-builder/php/class-shortcode-parser.php that you can test with.
    Please keep a copy of your current file for fallback.

    Best regards,
    Mike

    Hi,
    Please try to use FTP or your webhost file manager and delete the Enfold theme at
    /wp-content/themes/enfold/
    then upload a new theme directory and see if this helps.
    Please don’t try to overwrite the theme directory.

    Best regards,
    Mike

    in reply to: Update Enfolt version after 3 years? #1413225

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: License #1413165

    Hey Dablec di Tiziano Moletta,
    Yes, you can use the theme on your new domain, the license is not locked to any certain domain and you don’t need to change anything anywhere.
    The only time you would have an issue is if the theme was used on two domains at the same time, since this is not the case you are all set.
    Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Update Enfolt version after 3 years? #1413164

    Hey Alwin,
    I would expect that you will not experience and issues reactivating the theme in a number of years, please note the WordPress version you are now using and the PHP version and match these in the future.
    At that time I would expect that the future theme will be backward compatible to your current WordPress & PHP versions, and after updating the theme then you can update WordPress & PHP.

    Best regards,
    Mike

    in reply to: How can I add custom colors to the avia text block? #1413163

    Hey Hans,
    Please see the Enfold Theme Options ▸ Layout Builder ▸ Custom Color Palette option.
    I’m not sure if it will work for all users, if not you may need to set individually for each user, or try this snippet

    Best regards,
    Mike

    in reply to: Adding Dropdown WPML #1413161

    Hi,
    Thanks for the login, I followed Guenni007 instructions here and added the drop down language switcher for you, please clear your browser cache and check.
    Thank you Guenni007 for your help.

    Best regards,
    Mike

    in reply to: Menu ID’s for the same page are not working well #1413158

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    I checked your page ▸ https://freezeflat.com/freeze-flat-single-strap/
    and I tested the video link on my demo site and it works correctly, see link below,
    So I thought there was a possible conflict with a plugin, but disabling all of your plugins doesn’t help.
    I asked the rest of the team for advice to what could be causing this, Thank you for your patience.

    Best regards,
    Mike

    in reply to: Menu ID’s for the same page are not working well #1413078

    Hi,
    Thanks, I tested your three home page IDs at 320px, 375px & 425px in Windows in Chrome, Firefox, & Edge Dev Tools and my Android device, and each time the correct section is shown, so I don’t know why you are experiencing this.
    If you are using a iPhone it can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.

    Best regards,
    Mike

    in reply to: Adding Dropdown WPML #1413062

    Hi,
    Thank you, but I’m getting an error that the password is not correct, please check.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Ok, please let us know if this works.

    Best regards,
    Mike

    in reply to: Menu ID’s for the same page are not working well #1413039

    Hi,
    Do you mean that the mobile you mean the burger menu is not opening, or that it opens but it lands in correctly?
    For me the burger menu is opening and it’s landing correctly on a screen width of 425px, what is your screen width for mobile?

    Best regards,
    Mike

    in reply to: Changing Demo/Themes within Enfold #1412983

    Hi,
    We typically don’t recommend importing a new demo over your existing site for the reason of the message that you saw:

    Importing demo content GYM Demo will overwrite your current Theme Option Settings. It is highly recommended to use a clean installation to import a demo to avoid conflict with existing content and break the import.

    the import is not just swaping styles, it is designed to give the user a starting point on a blank fresh install.
    Ismael makes a good point about exporting your live theme settings as a backup and then taking the theme settings from your staging site and importing them to your lave site as a way to change the style of your site. Give this a try after making a backup.
    Otherwise, since you tested on your staging site of your live install and you checked it carefully and are happy with the results then I would expect the same result for your live site.
    Please create a restore point or backup before proceeding so that if for some reason the live site doesn’t produce the same results you can fall back to your current state.
    Please use your webhost backup option as many “backup” plugins don’t perform as expected.

    Best regards,
    Mike

    in reply to: Masonry gallery alignment issue #1412977

    Hi,
    Glad to hear that you have this sorted out, I see this as an unexpected combination which I found no other references to. The solution that I came up with needs to be applied to only certain items in only a combination of a certain situations. I believe that this would be better handled on a per case basis with the above script manually.
    We see many unique situations that we adjust with tweaks, but it would not be practical to add each tweak to the theme as it would be too much, I hope this makes sense.
    We will close this thread as you asked, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    I’m not sure why you would want to show the real title and the custom field title at the same time, but I guess you could add the $meta_value to the
    $excerpt line 883 instead and then use the Title & Excerpt option in the post slider element.

    Best regards,
    Mike

    in reply to: Cannot Instal Enfold #1412973

    Hi,
    wp-config.php
    See this article and read #5. Modify wp-config.php File
    Shall we close this thread then?

    Best regards,
    Mike

    in reply to: FTP not correct executed? #1412951

    Hi,
    Try installing via FTP, please see our documentation here.

    Best regards,
    Mike

    in reply to: Background color gradient #1412950

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Pictures uploading all washed out. #1412949

    Hi,
    Thank you Guenni007 but I would not have known where to look without your help, Thank You!

    Best regards,
    Mike

    in reply to: Need updates #1412948

    Hi,
    It looks like you have linked to a different domain than before that is using a different theme.
    Was this in error?
    Your previous domain still shows your original site and I would not recommend installing a new demo over it as you will lose your customizations.
    Previously you wrote “all set” so I was under the assumption that your site was “all set”, is this not the case? Where are you at now?

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    I found this is the correct code for around line 874 before the switch( $contents ) on line 880:

    $meta_value = get_post_meta($the_id, 'headline_copy_for_homepage_tile', true);
    	if ($meta_value == '') {
    		$meta_value = avia_wp_get_the_title( $entry );
    }

    and change line 893 to:
    $title = $meta_value;
    assuming that your element is set to only show the title.
    Enfold_Support_2560.jpeg
    Now if the item has a headline_copy_for_homepage_tile value then it will show, otherwise the default title will show.
    You can add your modified postslider.php to your child theme, by first ensuring that your child theme functions.php has this functions.php:

    function avia_include_shortcode_template( $paths )
    {
    	if( ! is_array( $paths ) )
    	{
    		$paths = array();
    	}	
    	$template_url = get_stylesheet_directory();
    	array_unshift( $paths, $template_url . '/shortcodes/' );
    	return $paths;
    }
    add_filter( 'avia_load_shortcodes', 'avia_include_shortcode_template', 15, 1 );

    and your child theme directory has the directory /shortcodes/ in it, and then move your modified /postslider/postslider.php into it.

    Best regards,
    Mike

    in reply to: Mega Menu horizontal alignment of columns #1412902

    Hi,
    Thanks for the login, I found that your mega menu column item Teaware by Material was set to start a new row:
    Enfold_Support_2558.jpeg
    I corrected this for you, please check.

    Best regards,
    Mike

    in reply to: social media size #1412901

    Hi,
    Please ad the css to Enfold Theme Options ▸ General Styling ▸ Quick CSS field.
    To “toggle” disable Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression then check your site.
    You can re-enable afterward if you like.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    Thanks for your patience, I found that if you edit \enfold\config-templatebuilder\avia-shortcodes\postslider\postslider.php on line 893 find:
    $title = avia_wp_get_the_title( $entry );
    and change to
    $title = get_post_meta($the_id, 'headline_copy_for_homepage_tile', true);
    your title will show your custom field “Ten guided principles”
    The only problem is that if the post doesn’t have a custom field no title will show, so I thought that if I add this before the switch( $contents ) on line 880:

    $meta_value = get_post_meta($the_id, 'headline_copy_for_homepage_tile', true);
    					if ($meta_value == '') {
    					avia_wp_get_the_title( $entry );
    					}

    and then change line 893 to:
    $title = $meta_value;
    it would show the title if no custom field is there.
    Enfold_Support_2556.jpeg
    but it doesn’t work, only the custom field is shown.
    Perhaps this will put you on the right path and you can correct my mistake.
    BTW I was only changing the title on line 838 because you are only showing the “title” in the post slider.
    I hope this helps

    Best regards,
    Mike

    in reply to: too much padding around image (whitespace) #1412893

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Your your situation it probably would be best, sorry we were not more help.

    Best regards,
    Mike

Viewing 30 posts - 6,601 through 6,630 (of 34,916 total)