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Viewing 30 posts - 6,331 through 6,360 (of 34,916 total)
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  • in reply to: mailchimp form not showing, again #1415296

    Hey sky19er,
    Thank you for your patience, I see the site is using the v5.5, please update to v5.6.5 then the Enfold Theme Options ▸ Newsletter ▸ Mailchimp needs to be reverified and then each mailchimp element on your pages needs to be opened and resaved.

    Best regards,
    Mike

    in reply to: Logo is appearing stretched #1415295

    Hi,
    As I understand, you changed the link and it is still stretched, when I check now the image is still coming from your CDN (cloudinary.com), please try disabling this and check again.

    Best regards,
    Mike

    in reply to: Update Twitter icon / logo across site #1415294

    Hey M1000000,
    Thanks for your question but it doesn’t look like the new Twitter icon is available on fontello.com yet where the theme icons come from.
    The Dev Team has opened a new Github Feature Request for users to place requests and follow them as the Dev Team reviews them, you can post your request there.

    Best regards,
    Mike

    in reply to: Content shows in wrong column or not att all #1415292

    Hey alliansohog,
    Thanks for the screenshot and the link to your site, the button was hidden in the Element Visibility setting, I corrected this for you.
    Enfold_Support_2796.jpeg
    To correct your shortcode element I added this css to your Enfold Theme Options ▸ General Styling ▸ Quick CSS field

    @media only screen and (min-width: 479px){
    .mec-event-list-minimal .mec-event-article {
        display: block;
    }
    }

    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Logo is appearing stretched #1415291

    Hey Maggie,
    When I check the source link to your logo it looks like it is coming from a CDN (cloudinary.com) and not your site and the image served is stretched. See the link below and open in a new tab.
    Is this the url in your Enfold Theme Options ▸ Header ▸ Transparency Options ▸ Transparency Logo?
    Enfold_Support_2792.jpeg
    If it is change it to the second link below that is a direct link to your image, paste this second url into the field and do not click upload click save all settings instead.
    Enfold_Support_2794.jpeg
    If your link is already the correct second link, then your CDN (cloudinary.com) plugin is scaling the image to a stretched one, find and disable this plugin, or ask the plugin author how to set it to use the correct image, or exclude this image from the CDN so the correct image is shown.

    Best regards,
    Mike

    in reply to: The events calender and merged css #1415286

    Hi,
    What do you want the Eintritt to be? Isn’t Kostenlos a value in the backend that you can change?
    Please link to your page so we can examine.
    What is the heading on the detail-pages that you want on the the single-event-page, please include links to these pages also.

    Best regards,
    Mike

    in reply to: Purchase Support #1415283

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .avia-team-member .team-member-description {
    	display: none;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: The events calender and merged css #1415272

    Hi,
    I would not recommend editing the template directly as it will be lost when you update in the future, please link to your page with the headings that you want to change and we can help with some code you can add to your child theme or a plugin like WPCode, that supports PHP code snippets, JavaScript code snippets, & CSS code snippets so your customizations won’t be lost in the future.
    Perhaps adding a screenshot of your desired changes would help us.

    Best regards,
    Mike

    in reply to: Category Banner and Square Images. #1415271

    Hey frawer,
    Try going to Product ▸ Product categories choose your category and add a Thumbnail
    Enfold_Support_2788.jpeg
    this will add the image above the products on the category page:
    Enfold_Support_2790.jpeg
    Please give this a try.

    Best regards,
    Mike

    in reply to: Enfold Section remove video completely from mobile #1415268

    Hi,
    I see the code for the script in the source code of your page but it is not being used, it seems to be added via base64 from what looks like WP Rocket.
    It seems that your WP Rocket maybe deferring or lazyload the javascript so it is not running, when I test on your site by injecting the javascript it works.
    You would need this script to not be deferred by WP Rocket as that allows the video to be loaded and defeats the purpose. This needs to run ASAP so the slideshow is removed before the video is loaded.
    I’m not sure if WP Rocket has a way to do this but I recommend trying this with WP Rocket disabled as a test, this script has worked for other users but perhaps they were not deferring or lazyload the javascript as you are.

    Best regards,
    Mike

    in reply to: Pagination with products problem #1415265

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: WPML Shortcode in Menu #1415236

    Hey emilconsor,
    Typically you can use the WPML language switcher options to show it before or after any menu you choose, so typically you don’t need to use shortcode to display the language switcher in the mobile menu.
    Please give this a try, otherwise include an admin login in the Private Content area so we can help.

    Best regards,
    Mike

    in reply to: Goole reCaptch #1415235

    Hey Stefan,
    Google reCaptcha will require you to create a new Google API key for each domain, so no. When you move to the live domain you will need to create a new Google API key.

    Best regards,
    Mike

    Hi,
    Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Add phone number between logo and menu #1415233

    Hi,
    Thanks Guenni007 that is the hook in the documentation that I used.
    Glad we were able to help buddy1, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Put out the date #1415231

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: The events calender and merged css #1415217

    Hey georgbiel,
    The files that you are referring to are created by the Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression which is all of the css for your site combined. You would not want to edit these files or any other css files manually as you would lose your customization each time you update the theme.
    If you want to add some padding to your content-area of single events add your css to the Enfold Theme Options ▸ General Styling ▸ Quick CSS field.

    Best regards,
    Mike

    Hey Tanja,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .slide-content .slide-meta {
    	display: none;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Hoe can I restore the red arrows? #1415215

    Hey Emanon,
    Thanks for the link to your site I’m not sure why your arrow font would change but it is now:
    content: “\E803”;
    font-family: ‘fontello’;

    and the font-family: ‘friendly’; is a globe
    Enfold_Support_2782.jpeg
    so I fixed your css for you so on your blog your arrows show:
    Enfold_Support_2784.jpeg
    but on your homepage you have added html to your special heading title field, which is not recommend:
    Enfold_Support_2780.jpeg
    but since you already have this in place I added this css to override them and add the arrow:

    .red-arrow-title .av-icon-char:after {
      color: #EB5847;
     content: "\E803";
    font-family: 'fontello';
      font-size: 16px;
      position: absolute;
      margin-left: 5px;
    }
    .red-arrow-title .av-icon-char:before {
      display: none;
    }

    now now they show the arrows:
    Enfold_Support_2786.jpeg
    please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Put out the date #1415213

    Hey hector1069,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top.page-id-4254 .slide-meta {
    	display: none;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Remove (Enfold WordPress Theme by Kriesi #1415212

    Hey Bumandal,
    You would add [nolink] into the copyright field, please see our documentation for more info.

    Best regards,
    Mike

    in reply to: Add phone number between logo and menu #1415211

    Hi,
    It looks like you forgot Step 1: Activate header widget area I added the code for you in your WP Code plugin, you had also named your widget area incorrectly, it needed to match the function, so I corrected it for you.
    I also didn’t see any css for the header widget, so I added it for you for the Logo left, Widget center, Menu right
    Now it shows please check and adjust the css to suit your needs.

    Best regards,
    Mike

    in reply to: Add phone number between logo and menu #1415192

    Hey buddy1,
    I would recommend using a header widget, please see our documentation: Adding a header widget area there are links to many examples in the documentation, such as this one.

    Best regards,
    Mike

    in reply to: Wp Rocket broke my hamburger menu, tags and accordion #1415190

    Hi,
    Yes you are correct, I reviewed the classes in the CSS safelist for the Wp Rocket REMOVE UNUSED CSS option and added a few more and now the burger menu looks correct when I open it on my Android device in a incognito tab when not logged in, this is what I see:
    Enfold_Support_2778.jpeg

    .main_menu
    .menu-item-avia-special
    .av-hamburger
    .av-hamburger-box
    .av-hamburger-inner
    .av-burger-overlay
    .av-burger-overlay-scroll
    .av-burger-overlay-inner
    .av-active-burger-items
    .av-burger-overlay-active
    .av-burger-overlay-active-delayed
    .av-hamburger--spin
    .av-js-hamburger
    .avia_hidden_link_text
    .av-burger-menu-main
    #av-burger-menu-ul
    #avia-menu
    .av-width-submenu 
    .av-active-burger-items
    .current_page_item 
    .current-menu-item
    .av-active-burger-items
    .avia-menu 
    .av-main-nav-wrap

    Please note that testing with iPads & iPhones can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.

    Best regards,
    Mike

    in reply to: Display portfolio categories one above the other #1415186

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Various adjustments in styling #1415185

    Hi,
    Yes basically, the translation.txt at the plugin GitHub page shows these:
    Enfold_Support_2776.jpeg
    but you real only need to use the “less than” = < and the "greater than" = > that makes your HTML code.
    So for your headings use ###lt###u class=special-type###gt### ... ###lt###/u###gt### and change the “three dots” to the word you want orange.
    I would not use any “search & replace” if that is what you mean.
    I would only manually change the HTML that you have in elements when you see the red warning like in this screenshot
    Enfold_Support_2740.jpeg

    Best regards,
    Mike

    Hi,
    I checked your test page and found that the links were in the wrong format https://youtu.be/Np7B8Ss25-4 so I corrected the format to https://www.youtube.com/watch?v=pJ-FdCDo1Ys and the bottom video showed correctly, then I tested another product video from your channel and it shows correctly, so now only the top product video is not showing. But when I test on my test site both videos work correctly, see the link below.
    So it’s odd that two of your videos work, but not the first one, I asked the rest of the team for advice.
    Thank you for your patience

    Best regards,
    Mike

    in reply to: tag shows in white color at post using ALB text block #1415131

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Recent posts #1415101

    Hey Rafael,
    Thanks for your question, typically on a standard post not created with the Advanced Layout Builder the recent posts (You might also like) show under the Share this entry item automatically, such as in this demo post
    Enfold_Support_2774.jpeg
    Is this not occurring for you? The recent posts are linked by tags, please ensure you are using tags on your posts with each tag having multiple posts.

    Best regards,
    Mike

    in reply to: Various adjustments in styling #1415099

    Hi,
    To read about the plugin see our documentation for Using special characters
    I installed this for you in your other thread and in this post.
    Did you try to add the code to your other pages?
    ###lt###u class=special-type###gt### ... ###lt###/u###gt###
    change the “three dots” to the word you want orange.

    Best regards,
    Mike

Viewing 30 posts - 6,331 through 6,360 (of 34,916 total)