Forum Replies Created
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August 6, 2023 at 8:56 pm in reply to: Background image & height of Easy Slider on mibile phone #1415665
Hey Saccollc,
Thanks for your patience, when I check your slider it looks like the min height is set to 56px, please double check. If the backend shows 200px please include an admin login in the Private Content area so we can investigate.
I checked the fullwidth easy slider in my demo and it respects the min height set in the slider options.
Are these the images you are having trouble with:

I see they are PNG but I don’t see a background color, I assume that you have already solved this.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad this helped, the current top padding is 82px so if you want to add 10px try adding it like this:#top #header_main #av-burger-menu-ul { vertical-align: top; padding: 92px 0px !important; }adjust to suit.
Best regards,
MikeHi,
Try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:function custom_anchor_offset_with_slow_scroll() { ?> <script> (function($) { $('a[href*=#]:not([href=#])').click(function() { var width = $(window).width() if (location.pathname.replace(/^\//,'') == this.pathname.replace(/^\//,'') && location.hostname == this.hostname) { var target = $(this.hash); target = target.length ? target : $('[name=' + this.hash.slice(1) +']'); if (target.length) { if ($(window).width() < 768) { $('html,body').animate({ scrollTop: target.offset().top - 80 //offsets for fixed header }, 1000); return false; } else { $('html,body').animate({ scrollTop: target.offset().top - 80 //offsets for fixed header }, 1000); return false; } } } }); //Executed on page load with URL containing an anchor tag. if($(location.href.split("#")[1])) { var target = $('#'+location.href.split("#")[1]); if (target.length) { if ($(window).width() < 768) { $('html,body').animate({ scrollTop: target.offset().top - 80 //offset height of header here too. }, 1000); return false; } else { $('html,body').animate({ scrollTop: target.offset().top - 80 //offset height of header here too. }, 1000); return false; } } } }(jQuery)); </script> <?php } add_action('wp_footer', 'custom_anchor_offset_with_slow_scroll');Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
Then clear your browser cache and check.Best regards,
MikeHi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:#top #header_main #av-burger-menu-ul { vertical-align: top; }After applying the css, please clear your browser cache and check.
Best regards,
MikeAugust 6, 2023 at 6:46 pm in reply to: Masonry – tag “portrait” does not work in mulitlingual pages #1415656Hi,
Thanks for your patience and the link to your site, I see that the tag portrait is correct on the German translation: tag-portrait
But in the English translation it has been changed to tag-portrait-en
Perhaps in your plugin there is a way to remove the added -en but I don’t have experience with it.
I looked at your tags and tried to remove it, but couldn’t because your German language is already using portrait and two tags can’t be the same

Best regards,
MikeAugust 6, 2023 at 5:39 pm in reply to: Blog Post Element: selecting blog posts by multiple categories with AND failes #1415654Hi,
Thanks for your patience and the link to your site, I couldn’t see a cause for this issue on your site and couldn’t reproduce it on my site with my own test posts, so I export your posts to my test site and copied your test page to my site and all of the elements show posts.
I have linked to my test page below.
So I don’t know if your issue is due to a plugin or a customization, try switching to your parent theme and disable all of your plugins and see if the posts then show.Best regards,
MikeHi,
Thanks for the login but it doesn’t seem to be an admin login as I can’t see any theme setting or WordPress settings, please update to a admin login.
Have you tried disabling your plugins or switching to the parent theme to see if the partner logo then works correctly?Best regards,
MikeHey Pierre-Marie,
Thank you for your patience, but unfortunately we are not experienced with ACF.
I found this thread at stackexchange.com that may help you, but sense we don’t work with ACF I don’t have a way to test it. I recommend asking ACF support to assist you or hire a freelancer to assist.
We are limited in supporting third-party plugins, thank you for your understanding.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
I have added the IP to my host file but I can’t load your site, I get this error: Error establishing a database connection
I also get an error that your site uses an unsupported protocol ERR_SSL_VERSION_OR_CIPHER_MISMATCH
Please try to resolve this so we can examine the elements, I can’t offer a solution based on a screenshot.
You could also try Enabling the Avia Layout Builder Debugger and copy the page to another install on a test site so we can see the page with the issue.Best regards,
MikeHey fw100,
“Blog-Breaking News” is not a default header, please link to your page so we can see if you are refuring to the page Title or the breadcrumbs.
If it is one of these there is not a place that you can edit the HTML, and that would not be a good idea as you would lose your customization with each update.
Please link you your page and tell us what you want to change it to so we can help.Best regards,
MikeHi,
The original function Yigit posted works correctly for classic editor posts:add_filter('avf_postgrid_excerpt_length','avia_change_postgrid_excerpt_length', 10, 1); function avia_change_postgrid_excerpt_length($length) { $length = 100; return $length; }
But since this doesn’t seem to be working for you I assume that you have created the posts with the Advanced Layout Builder (ALB) and have manually added the excerpts:

In this case try this function:add_filter('avf_post_slider_entry_excerpt', 'avf_post_slider_entry_excerpt_mod', 10, 4); function avf_post_slider_entry_excerpt_mod($excp, $prep, $perm, $entry) { $the_id = $entry->ID; $permalink = '<div class="read-more-link"><a href="' . get_permalink( $the_id ) . '" class="more-link">' . __( 'Read more', 'avia_framework' ) . '<span class="more-link-arrow"></span></a></div>'; $excp = substr($excp, 0, 100).'...'.$permalink; return $excp; }Best regards,
MikeHi,
To display the featured image for a Advanced Layout Builder post, add the image to the Featured Image in the WordPress editor sidebar, in the Classic Editor it looks like this:

In the Block Editor it looks like this:

and then you can use Guenni007’s shortcode [thumbnail] in a code block element on the page where you want the featured image to show after adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:function thumbnail_in_content($atts) { global $post; return get_the_post_thumbnail($post->ID); } add_shortcode('thumbnail', 'thumbnail_in_content');

This is the thread the Guenni007 shaired the function in.
Thanks Guenni007Best regards,
MikeHi,
Glad Nikko was able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey daves1997,
Thanks for your patience when I test your page on pagespeed for mobile the CLS is zero, but the desktop is 0.209 and these are the elements causing the issue:

so to correct you could add css to make the size of the elements the same on page load as when it is done loading.
The css I would recommend is this:@media only screen and (min-width: 1350px) { #top.home #after_section_1 .flex_column.avia-builder-el-4 { min-height: 504px; height: 504px; } #top.home #after_section_1 .flex_column.avia-builder-el-6 { min-height: 596px; height: 596px; } #top.home #after_section_1 .flex_column.avia-builder-el-8 { min-height: 320px; height: 320px; } #top.home #after_section_1 .flex_column.avia-builder-el-10 { min-height: 388px; height: 388px; } #top.home #after_section_1 .flex_column.avia-builder-el-12 { min-height: 342px; height: 342px; } #top.home #after_section_1 { min-height: 5316px; height: 5316px; } #top.home #av_section_1 { min-height: 524px; height: 524px; } #top.home #av_section_1 .av-special-heading.avia-builder-el-1{ min-height: 120px; height: 120px; } }It is important that your WP Rocket plugin doesn’t delay this css, so please add it to your WordPress ▸ Customize ▸ Additional CSS

Best regards,
MikeAugust 5, 2023 at 11:34 pm in reply to: Icon/Flipbox – Make Image Fill entire FlipBox Space (Headshot) #1415628Hi,
Thanks for the link to your site, I believe setting the height to a specific size like 50vh is not a good approach for all screen sizes, so I disabled your css, it is still there if you want to go back to it, I just commented it out.
I recommend making the height and width equal sizes since your images are practically square, and change the default background size from cover to contain
So I added this css to make your images show full size and not be cropped:#av_section_3 .avia-icon-grid-container .avia-icongrid-flipbox .avia-icongrid-wrapper .avia-icongrid-front.bg-img:before { background-size: contain; }Then I added this code to the end of your child theme functions.php file in Appearance ▸ Editor to the height and width equal sizes:
function custom_icongrid_script() { ?> <script> (function($) { var cw = $('#av_section_3 .avia-icongrid-front').width(); $('#av_section_3 .article-icon-entry').css({'height':cw+'px'}); }(jQuery)); </script> <?php } add_action('wp_footer', 'custom_icongrid_script');Now at different screen sizes the flip box is square and your images naturally fit as you would expect.
Please note that if you test on a desktop emulating different screen sizes, each time that you change the size you will need to reload the page for the javascript to work, this will cause no issues on real devices because the never change their page loadin size from mobile to tablet suddenly like you are in testing with a desktop browser.
Please clear your browser cache and check.Best regards,
MikeHi,
Glad Günter was able to correct this, and thank you for reporting this, since this has been resolved shall we close this thread then?Best regards,
MikeHi,
Thank you for the link to your site, the mail icon is not showing because you have not added it to your Enfold Theme Options ▸ Social Profiles ▸ Your social profiles

I have added this for you but you should change the email address to the one you want to use.
To have the social icons in the footer show the background colors all of the time I added this css to your Enfold Theme Options ▸ General Styling ▸ Quick CSS field#top #wrap_all .av-share-box .av-social-link-mail a{color:#fff; background-color:#9fae37; } #top #wrap_all .av-share-box .av-social-link-twitter a{color:#fff; background-color:#46d4fe; } #top #wrap_all .av-share-box .av-social-link-linkedin a{color:#fff; background-color:#419cca; } #top #wrap_all .av-share-box .av-social-link-instagram a{color:#fff; background-color:#a67658; }
please clear your browser cache and check.Best regards,
MikeAugust 5, 2023 at 9:41 pm in reply to: Open an Element in a PopUp/LightBox upon click of a Button #1415623Hey Eleina,
Thank you for the link to your site, to center the popup I removed the 1/5 empty columns on each side of your popup columns:

then I added this css to your WordPress ▸ Customize ▸ Additional CSS:.mfp-content #yolanda.flex_column, .mfp-content #keaver.flex_column, .mfp-content #kenita.flex_column { float: none; margin: auto; }To stop the page from scrolling with the popup shows I adjusted your script to add the class no-scroll to the popup.
Please clear your browser cache and check.Best regards,
MikeHi,
I see that you are using a child theme, but we are unable to view the files, but when we activate the parent theme the site loads correctly so the issue seems to be in the child theme.
If you have a custom footer.php or header.php then perhaps these do not match the current footer.php & header.php, this will cause errors in your theme. We do not recommend adding these files to your child theme, it is the most common reason for errors when updating. Please remove these files and any customizations you wish to make should be done in your child theme functions.php
If you have other customized files in your child theme then perhaps this is the issue, or perhaps the customization in your child theme functions.php is the issue.
Try removing all of your customization from the child theme so the site loads correctly as when the parent theme is enabled. Then add your customizations back to the child theme a little at a time and check your site until you find what is causing the error.Best regards,
MikeHey Gianluca,
Thank you for the link to your site, I see you have an error Uncaught SyntaxError: Unexpected token ‘var’
Please disable Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression
and enable Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files
and if you are using a cache plugin please disable it and if your webhost is caching please clear it.
Then clear your browser cache and check again.
If this doesn’t help please include an admin login in the Private Content area so we can be of more assistance.Best regards,
MikeHey enfold,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:#top #header #av-burger-menu-ul .av-active-burger-items > a > span.avia-menu-text { font-family: 'Arapey',serif !important; text-transform: uppercase !important; font-size: 18px; font-weight: 900; color: #0251CC; }Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
After applying the css, please clear your browser cache and check.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
So does this mean that your posts are created with the ALB and the excerpts are manually added?Best regards,
MikeAugust 5, 2023 at 11:13 am in reply to: The new Swiss Federal Act on Data Protection (FADP) #1415501Hey charl,
I’m not sure that we are aware of the Swiss Federal Act on Data Protection, at least I have seen nothing about this. Please create a feature request for this feature for the Dev Team in our new Github Feature Request for users to place requests and follow them as the Dev Team reviews them.
Please include any links that you have for the Swiss Federal Act on Data Protection requirements and point out the changes that you would like to see in the theme. Thank you.Best regards,
MikeAugust 5, 2023 at 10:52 am in reply to: sorry content area not found error for popups in Elementor #1415500Hey sky19er,
Thank you for your patience, I see you have a couple of threads about Elementor, but unfortunately Enfold is not designed to work with Elementor.
Enfold has it’s own built-in builder and most builder plugins clash with Enfold.
The Enfold builder, Advanced Layout Builder, can not be removed or disabled so that a builder plugin can be used in it’s place.
Unfortunately we are limited to providing support for third-party plugin.
If you would like to request that the Dev Team build in support for Elementor, the Dev Team has opened a new Github Feature Request for users to place requests and follow them as the Dev Team reviews them.
I recommend creating one feature request GitHub thread and include all of the issues with Elementor they can be reviewed at the same time.
Thank you for your understanding.Best regards,
Mike -
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