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Viewing 30 posts - 6,271 through 6,300 (of 34,719 total)
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  • in reply to: Pagination #1414253

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top .av-masonry-entry .av-inner-masonry-content {
        padding: 2px;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Add spacing between Enfold breadcrumb elements #1414223

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Masonry showing pages from other categories #1414222

    Hi,
    Please include an admin login in the Private Content area so we can examine.

    Best regards,
    Mike

    in reply to: Order – Social Share Buttons #1414221

    Hi,
    I would need to login to your site and examine your Fontello icon zip to determine the correct icon code number, ue800 in the code doesn’t work for eveyone, yours could be a different number.
    If you are not going to use a child theme I recommend installing the plugin WPCode – Insert Headers, Footers, and Code Snippets, this plugin supports PHP code snippets, JavaScript code snippets, & CSS code snipets. Otherwise your customization will be lost when you update next.

    Best regards,
    Mike

    in reply to: Theme update from 4.4.1 to latest version / Child theme #1414220

    Hi,
    I installed the plugin for you and added a safe line break for you using the code ###lt###br class=mobilebr###gt###
    Enfold_Support_2662.jpeg
    and added this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field so it will only show on mobile:

    
    @media only screen and (min-width: 768px) { 
    .mobilebr {
    	display: none;
    }
    }

    and cleared the cache for both languages and now the line break works only on mobile
    Enfold_Support_2664.jpeg
    please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: place a shortcode on top in migrated blog posts #1414216

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Gallery Navigation Controls: Will not go away #1414178

    Hey dlambers,
    Thank you for the link to your site, I add this css in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top.page-id-1245 .avia-slideshow-arrows.avia-slideshow-controls {
    	display: none;
    }

    now the navigation arrows don’t show for that page, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Disable effect > Go to anchor #1414175

    Hi,
    Thanks for your question, the current a[href*=”#”] is correct for links to another page, the reason that it doesn’t work as expected is that browser match the hash on page load, the way around this is to remove the hash from the url and load the page at the top with window.scrollTo(0, 0); and then add the hash to smooth scroll to it.
    Instead of reinventing the wheel try the plugin Page scroll to id and in the settings try Scroll duration of 1500 and an Offset of 125 and leave all of the other default settings.
    You may notice the page reset as I explain earlier so if you want to avoid this your the Enfold Theme Options ▸ Page Preloading it will hide the page reset and then you will see the smooth scroll to the ID when coming from another page, and when going to an ID on the same page the Page Preloading will not show and the page will smooth scroll to the ID.

    Best regards,
    Mike

    in reply to: Custom Fields are showing, Layout Sidebar missing #1414173

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Customize sidebar width to fit contents #1414170

    Hey gatehealing,
    You can adjust at Enfold Theme Options ▸ General Layout ▸ Dimensions ▸ Content | Sidebar Ratio, if that doesn’t help please link to your page so we can see what you mean.

    Best regards,
    Mike

    in reply to: Custom Fields are showing, Layout Sidebar missing #1414169

    Hi,
    Thanks I didn’t realize that the screenshot was scrollable, nonetheless you can hide those fields in the screen options at the top of the page
    Enfold_Support_2644.jpeg
    Try using the login you gave us to use, to see the Layout option, perhaps you have it hidden on your login, or provide your login details so I can help you find it.
    The admin sidebar element are movable so perhaps you moved it to the bottom of the page instead of the sidebar?

    Best regards,
    Mike

    in reply to: Masonry showing pages from other categories #1414168

    Hey Xiscoj,
    Thanks for your patience, are you using the same categories for both languages? The element will show all items for the chosen categories and doesn’t have an option to sort or filter by language, so you should use separate categories for the different languages. If an item has multiple categories and one of those categories is picked to show in the element then it will show, otherwise you can remove the category from the unwanted item.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Display Widgets side by side in Mobile View #1414162

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Custom Fields are showing, Layout Sidebar missing #1414161

    Hi,
    The Layout option is in the sidebar of the backend, Please see the screenshot in the Private Content area.
    The screenshot that you provided shows the page elements, the top slider and the sub-menu under it, and the special heading with the text “welcome new students” that you know is hidden:
    Enfold_Support_2638.jpeg
    so if you are sure you want to remove these from your page:
    Enfold_Support_2640.jpeg
    you can click the red “X” to delete
    Enfold_Support_2642.jpeg

    Best regards,
    Mike

    Hey Ramiro,
    I added the language menu to your burger menu at WPML ▸ Language ▸ Menu language switcher, but if you want to show the language selector in your top bar you can enable it at Enfold Theme Options ▸ Header ▸ Extra Elements ▸ Enfold WPML Language Flags (Global Setting)

    Best regards,
    Mike

    in reply to: Custom Fields are showing, Layout Sidebar missing #1414157

    Hi,
    Thanks for the screenshot, I didn’t realize that you were refuring to the Advanced Layout Builder elements, I was looking for something else, nonetheless the special heading with the text “welcome new students” is not showing on the frontend because it has been hidden in the options Advanced ▸ Element Visibility
    Enfold_Support_2632.jpeg
    try unchecking these boxes to show the element.
    The sidebar is not showing because of the setting in the Layout:
    Enfold_Support_2634.jpeg
    Try changing this setting.

    Best regards,
    Mike

    in reply to: Add spacing between Enfold breadcrumb elements #1414154

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .breadcrumb .sep {
        padding: 0 6px 0 8px;
        width: 22px;
    }

    Best regards,
    Mike

    in reply to: Custom Fields are showing, Layout Sidebar missing #1414153

    Hi,
    Ok, I checked a couple of pages but didn’t see any custom fields, perhaps you explain in more detail.

    Best regards,
    Mike

    in reply to: adjust height of Tab Section #1414152

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 767px) { 
    #top .av-section-tab-title {
      padding: 10px 0 0 0;
      width: 200px;
    }
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Custom Fields are showing, Layout Sidebar missing #1414150

    Hi,
    Thanks for the login, the sidebar has been disabled for pages in the theme settings at Enfold Theme Options ▸ Sidebar Settings ▸ Sidebar On Pages try enabling if you want pages to show the sidebar globaly, or you can choose to show the sidebar on pages individually in the page Layout options.
    Enfold_Support_2630.jpeg
    I don’t see any custom fields below the editor on your posts, please explain further or perhaps a screenshot would help.

    Best regards,
    Mike

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Support #1414148

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Display Widgets side by side in Mobile View #1414147

    Hey ballindigital,
    Thanks for the link to your site I adjusted your css to this:

    @media only screen and (max-width: 767px) {
        .responsive #top #wrap_all #footer .container {
            display: flex;
            flex-wrap: wrap;
            justify-content: space-between;
            width: 90%;
        	max-width: 90%;
        }
    
        .responsive #top #wrap_all #footer .flex_column.av_one_third:first-child {
    	    width: calc(50%);
    	    clear: none; 
    	}
    
        .responsive #top #wrap_all #footer .flex_column.av_one_third:nth-child(2) {
    	    text-align: right;
    	    width: calc(50%);
        }
    
        .responsive #top #wrap_all #footer .flex_column.av_one_third:last-child {
            width: 100%;
            text-align: center;
        }
    
        #top .wpcf7-spinner {
            position: absolute;
            bottom: 25px;
            left: 15px;
        }
    
    	.responsive #top #wrap_all #footer .flex_column#text-4:nth-child(2) {
    	    text-align: right;
    	    margin-right: 0;
    	    margin-left: 20px;
    	}
    }

    For the contact form, I believe that you wanted the form fields white so I added this css

    #top #footer.footer_color input[type='text'],
    #top #footer.footer_color textarea ,
    #top #footer.footer_color input[type='email'] {
    	background-color: #fff;
    }
    #top #footer.footer_color .wpcf7-quiz-label {
    	visibility: hidden;
    }

    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Sidebar on bottom – Mike #1414145

    Hi,
    I randomly checked your other pages and they seem to work, was this a new page, dose it have anything different than the other pages, like scripts etc?
    You opened with a question about the sidebar on this page and you said it doesn’t have any open divs, which is what this sounds like, how about including a admin login so I can check the backend, I assume that is working for this page, correct?

    Best regards,
    Mike

    in reply to: Support #1414144

    Hey Eva,
    Thanks for the link to your site, I see that you Envato Token is working on your site in Enfold Theme Options ▸ Theme Update ▸ Enter a valid Envato private token so perhaps you are talking about your support forum license which expired on 2021-07-16, you can either renew your support in your Envato Theme Forest account, or if you have multiple licenses from multiple projects try registering one of your other purchase codes and open another support forum account. Please note that the Contact Form is not appropriate for support questions.
    Nonetheless I see that you are using this css to hide the menu for desktops:

    .page-id-1432 #avia-menu .menu-item.menu-item-top-level {
        display: none;
    }
    .page-id-1572 #avia-menu .menu-item.menu-item-top-level {
        display: none;
    }

    To hide desktop & mobile menus I changed the css to this:

    .page-id-1432 #avia-menu {
        display: none;
    }
    .page-id-1572 #avia-menu {
        display: none;
    }

    please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Hamburger menu not appearing unless tapped #1414141

    Hi,
    Thank you for your patience, unfortunately I have not received any advice from the team so I did some more digging and I found that when the logo center menu below header option is used a header_main_alternate is created along with a second burger menu on page load:
    Enfold_Support_2626.jpeg
    I also noticed that if you wait long enough without interacting with your site on mobile the burger menu will show, so I thought that the issue was the delay of your javascript by your WP Rocket plugin, so I used the One-click exclusion option to exclude the theme javascript:
    Enfold_Support_2628.jpeg
    and cleared your cache and my browser cache and now the burger menu shows for me on my Android device and in my browser Dev Tools emulating a mobile device.
    Please give this a try and please note that testing with iPads & iPhones can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Image in top right corner of color block #1414135

    Hi,
    Thanks for the test page, I believe that the issue is that for desktop the container max width is 1310px so top 0, right 0 is not putting the image at the edge of the screen:

    #top #main .my-container {
    right: 0;
    position: absolute;
    top: 0;
    }

    Enfold_Support_2622.jpeg
    but on mobile it is:
    Enfold_Support_2624.jpeg
    So a possible solution is to remove the max-width limitation and the padding:

    #av_section_1 .container {
    padding: 0;
    width: 100%;
    max-width: 100%;
    }
    #top #main .my-container {
    right: 0%;
    position: absolute;
    top: 0;
    }

    You would probably want to add a page ID to the so it doesn’t affect other pages, but I don’t know if this will cause any issues with other content you want to add to the page.
    Your other option is to use media queries to adjust the negative right placement for each screen size like this:

    @media only screen and (max-width: 890px) { 
    #top #main .my-container {
    right: -8%;
    position: absolute;
    top: 0;
    }
    }
    @media only screen and (min-width: 891px) and (max-width: 1310px) { 
    #top #main .my-container {
    right: -6%;
    position: absolute;
    top: 0;
    }
    }
    @media only screen and (min-width: 1311px) and (max-width: 1456px) { 
    #top #main .my-container {
    right: -10%;
    position: absolute;
    top: 0;
    }
    }
    @media only screen and (min-width: 1457px) { 
    #top #main .my-container {
    right: -28%;
    position: absolute;
    top: 0;
    }
    }

    Please note that this doesn’t cover evey screen size after 1456px, but gives you a good start depending on how precise you want to be noting that there are a limited number of actual screen sizes.

    Best regards,
    Mike

Viewing 30 posts - 6,271 through 6,300 (of 34,719 total)