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Viewing 30 posts - 6,241 through 6,270 (of 35,209 total)
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  • in reply to: my enfold lic. #1417628

    Hey Rob Gordon,
    Sorry you are having this trouble, but Enfold v3.8 will not work correctly with WordPress v6+, this is why you are having issues.
    You will need to update the theme manually by downloading the latest version from Theme Forest, as you don’t have a Theme Forest account you will need to purchase a new license and create an account in the process.
    I would not delete the dynamic avia file area as some of those files are needed, after you update the theme should automatically delete the un-needed files, or we can help.
    After you have purchased your license please register your Purchase Code here.
    Then log into the support forum and open a new thread.
    Please include an admin login in the Private Content area so we can be of more assistance of your new thread that explains the issue again so our team can assist.
    I recommend making a full backup using your webhost backup tools and not a backup plugin, these typically don’t work as well as the server backup. Ensure to backup the files and database.
    I also recommend saving a copy of the theme settings at Enfold Theme Options ▸ Import/Export ▸ Export Theme Settings File.
    To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    in reply to: Envato Theme License Transfer #1417627

    Hey schwabino,
    You will need to cantact Envato, they manage all of the licensing, we don’t have access to the licenses, nor can we issue or sell licenses.

    Best regards,
    Mike

    in reply to: Question before purchase #1417626

    Hey Monica,
    It sounds like it is, but we don’t have access the Envato_ID’s to see who owns it, etc. Envato handles all of the licensing, so we can’t accuse or show prove.
    I would recommend suggesting that they should renew their support, if they say they don’t have a Envato account recommend purchasing a new license which will give them 6 months of support and it costs nearly the same as renewing.
    I would also point out that nulled themes most always contain bad scripts that can do who knows what, it’s not worth the trouble.
    I hope this helps.

    Best regards,
    Mike

    in reply to: Centre Footer #1417625

    Hi,
    Glad to hear that you have this sorted out, shall we close this thread then?

    Best regards,
    Mike

    in reply to: Update Twitter icon / logo across site #1417624

    Hi,
    You will need to edit the parent theme functions.php (enfold/functions.php) at line 429 you will see:
    'twitter' => array( 'font' => 'entypo-fontello', 'icon' => 'ue8f1' ),
    change the font (entypo-fontello) and the icon code (ue8f1) to your custon font.

    Best regards,
    Mike

    in reply to: Style elements in HTML #1417600

    Hi,
    Thanks for the explanation, when you disable the post-css files that contain the page css the css is then added to the page inline, if you remove this css your page will lose it’s css.
    You can test with this script in your child theme functions.php, it will remove it, in my test your page also loses it style.

    function remove_inline_style() { ?>
      <script>
    (function($){
        $('#top.home style[data-created_by="avia_inline_auto"]').remove();
    })(jQuery);
    </script>
      <?php
    }
    add_action('wp_footer', 'remove_inline_style');

    I have used the Yoast post duplicate in the past and didn’t notice any issues with the page style, I also tested again today and couldn’t reproduce any issues. My daily page duplication is a script I found in the WP Code plugin, here is a link to it.
    Perhaps this will work better for you than the plugin.
    If this doesn’t help, then try disabling your function that removes the post-css and Enable the Avia Layout Builder Debugger and clone your pages by copying the shortcode of the page to your new page.

    Best regards,
    Mike

    in reply to: Centre Footer #1417550

    Hi,
    I see the box when I login, try using the login you posted here:
    Enfold_Support_3088.jpeg
    If you are try a different browser, I’m using Brave (Chrome) on Windows.

    Best regards,
    Mike

    in reply to: Centre Footer #1417496

    Hi,
    You can change it in the cookie bar settings Enfold Theme Options ▸ Cookie Consent Message Bar ▸ Message

    Best regards,
    Mike

    in reply to: Spacing of 2 buttons next to one another header #1417483

    Hey jasonlthornton,
    Thank you for the link to your site, when two buttons are in the menu some css is added so they are closer together, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field so there is more space:

    .av-menu-button + .av-menu-button {
        margin-left: 0;
    }

    if you want more space you are adjust like this:

    .av-menu-button + .av-menu-button {
        margin-left: 10px;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Page as menu linked to one of the sub-pages #1417482

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Centre Footer #1417481

    Hi,
    I made some adjustment, please clear your browser cache and check.
    Please explain further about your “cookie policy wording” question.

    Best regards,
    Mike

    in reply to: Style elements in HTML #1417473

    Hi,
    Thanks for the feedback, I don’t think that the style is causing an issue with your css nth-child, I believe that your css doesn’t have enough specifically to override the theme margin, you would need at least an ID added to your css.
    If you could link to your page and explain what you are trying to do then we could recommend some css that will work for you.
    The css should not cause any issues when you copy the pages because you also want the css for the elements on the pages that you are copying.
    Have you tied saving your page, or the elements on the page, as a template in the Advanced Layout Builder and then applying it you are other pages?
    How are you duplicating your pages, with a plugin?

    Best regards,
    Mike

    in reply to: Centre Footer #1417471

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 767px) {
    .responsive #top #wrap_all #footer .container {
        display: flex;
        flex-wrap: wrap;
        justify-content: space-between;
        width: 90%;
    	max-width: 90%;
    }
    
    .responsive #top #wrap_all #footer .flex_column.av_one_third:first-child {
        width: calc(50%);
        clear: none; 
    }
    .responsive #top #wrap_all #footer .flex_column.av_one_third:first-child .widgettitle {
    	width: 98%;
    }
    .responsive #top #wrap_all #footer .flex_column.av_one_third:nth-child(2) .widgettitle {
    	width: 43%;
    }
    .responsive #top #wrap_all #footer .flex_column.av_one_third:nth-child(2) #menu-item-1422 a {
    	padding-right: 0;
    }
    .responsive #top #wrap_all #footer .flex_column.av_one_third:nth-child(2) {
        text-align: right;
        width: calc(50%);
    }
    
    .responsive #top #wrap_all #footer .flex_column.av_one_third:last-child {
        width: 100%;
        text-align: center;
    }
    
    }
    #top #footer.footer_color input[type='tel'] {
    	background-color: #fff;
    }

    Please see the screenshot in the Private Content area of the expected results.

    Best regards,
    Mike

    in reply to: Footer: Social media icon #1417468

    Hi,
    Thanks for the screenshot, but I can not read the comments in red, can you change them to English?
    It looks like the three columns with the green bars are going to have a maximum width with a minimum distance between them and the rest of the page is depended on this, what are the column widths and distance between the columns?
    Currently you are using 1/3 columns so I guess these columns need to be customized to a new width?
    What is the margin width from the green bar to the outside edge of the logo, what is the max width of the page?
    The distance from the outside edge of the logo to the edge of the screen won’t always be the same, correct, this will be the difference between the max page width and the screen resolution. Or is it the other way around where these are fixed widths the three columns in the middle adjust smaller as the screen gets smaller?

    Best regards,
    Mike

    in reply to: Style elements in HTML #1417417

    Hi,
    How are you trying the nth-child selector?
    The style should not cause any issues, if you are targeting the first image then you would use .avia-image-container:first-child
    or whatever element you are targeting use the class of that element and the nth-child selector for it’s position.
    It sounds like you are tying to use the parent class and then count elements from there.
    Try reviewing this article: Useful :nth-child Recipes

    Best regards,
    Mike

    in reply to: Settings Image Animation Slider Scaling #1417412

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Search by authors #1417409

    Hi,
    If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Add spacing between the columns #1417317

    Hi,
    Please note that iPhones can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.
    Is the link below correct, because I see the round corners on my Android.

    Best regards,
    Mike

    in reply to: Can no longer update info in footer2 widget #1417314

    Hi,
    It sounds like you are using a server cache or a CDN on your server, you will need to find this a either clear it or deactivate it, I see that you have a plugin The Bluehost Plugin that says it “integrates a WordPress site with the Bluehost control panel, including performance” so your host is probably caching see if you can clear this on your Bluehost control panel or try disabling the plugin.
    I cleared your cache again and now your new address is showing so this is a cace and not the theme.

    Best regards,
    Mike

    in reply to: CSS Code for editing testimonial widget #1417313

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Style elements in HTML #1417312

    Hi,
    What do you mean your HTML is broken? Can you point to an example, when I look at your site it looks fine.
    Perhaps the issue is with a plugin, the best why to duplicate pages it to Enable the Avia Layout Builder Debugger and copy the shortcode.
    You should not need to disable Post CSS files or remove the inline css.

    Best regards,
    Mike

    in reply to: 404 and others #1417311

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Can no longer update info in footer2 widget #1417287

    Hi,
    I cleared your cache a couple of times and the frontend now looks the same as the backend, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Can’t ‘Open in New Tab/Page’ #1417285

    Hi,
    Very good, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: SEO css font-display #1417284

    Hey Sebastian,
    I believe that this refers to the the @font-face css that you add, see this font-display documentation
    There are five font-display values:
    font-display: auto;
    font-display: block;
    font-display: swap;
    font-display: fallback;
    font-display: optional;

    so you should add one to your css, it seems that font-display: fallback; would be good choice, but you can research it further and decide what is best for you.

    Best regards,
    Mike

    in reply to: Can’t ‘Open in New Tab/Page’ #1417281

    Hi,
    Glad to help, shall we close this then?

    Best regards,
    Mike

    in reply to: CSS Code for editing testimonial widget #1417280

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top #testimonialtemp .avia-slideshow-arrows a.prev-slide {
    	left: -2px;
    }
    @media only screen and (max-width: 500px) { 
    	.responsive #top #testimonialtemp .av-large-testimonial-slider.avia-testimonial-wrapper .avia-testimonial {
    	    padding: 0px 30px;	
    	}
    }
    
    

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.
    This is the expected mobile results:
    Enfold_Support_3078.jpeg

    Best regards,
    Mike

    in reply to: Page as menu linked to one of the sub-pages #1417278

    Hey HulaSlim,
    Thanks for the link to your page, but I don’t understand the issue, please explain again.
    Perhaps a screenshot or a mockup with arrows would help.

    Best regards,
    Mike

    in reply to: Can’t ‘Open in New Tab/Page’ #1417276

    Hey betty,
    I tested these:
    cafilm.org ▸ “now showing image opens in a new tab
    rafaelfilm.cafilm.org ▸ “get tickets” and it opens in a new tab
    cfieducation.cafilm.org ▸ date buttons opens in a new tab
    mvff.com/early-bird/ ▸ “buy 6-pack” button opens in a new tab
    mindthegapinfilm.com ▸ netflix link opens in a new tab

    from what I see it is working generally, perhaps if you have a specific link or button that is not working try rechecking that specific item.
    For example on cafilm.org the “now showing” is set to open in a new tab and it works, but the other two, “become a member” & “education” are not set to open in a new tab and thus don’t, if you expected these to open in a new tab then please re-check the settings.

    Best regards,
    Mike

    in reply to: 404 and others #1417274

    Hey Gianluca,
    Thank you for your patience, the “search-no-results” is not a 404 page so it can’t redirect to your custom 404 page.
    For your chart titles, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top #wrap_all .all_colors .avia-content-slider-element-container h3.slide-entry-title {
    	color: #fff;
    	text-align: center;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

Viewing 30 posts - 6,241 through 6,270 (of 35,209 total)