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Viewing 30 posts - 6,241 through 6,270 (of 34,719 total)
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  • in reply to: Parallax Demo install #1414592

    Hi,
    Thank you for the link to your site, you had the frontpage and the blog using the same page:
    Enfold_Support_2693.jpeg
    I corrected for you, please check.

    Best regards,
    Mike

    in reply to: Text for logo vertical placement #1414591

    Hey Julie,
    Thanks for the screenshot, but your site is in maintenance mode, please include an admin login in the Private Content area so we can examine the element.

    Best regards,
    Mike

    in reply to: Making a widget content change and cannot save #1414590

    Hey buddy1,
    Thank you for the link to your site, I updated your “Client Champion” to 2023 in the third column of your footer.
    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Cannot save options. #1414589

    Hey Rentsj,
    Thanks for the link to your site but it is not loading, please check the url to ensure that it is correct.
    Quite some time ago Envato Theme Forest stopped using the API and now uses a Token so I assume that your theme is quite old and probably doesn’t work correctly with the latest WordPress, but I won’t know until I can examine.
    Are you able to login to your site?
    Dose the frontend load?
    Please include an admin login in the Private Content area so we can check, you will most likely need to manually update to the latest version.

    Best regards,
    Mike

    in reply to: Order – Social Share Buttons #1414555

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Thanks, I don’t think that the login is an admin login because it won’t let me edit the home page and I can’t see any of the theme settings or edit the slider revolution. Please check.
    Is your homepage only created with slider revolution slides?

    Best regards,
    Mike

    in reply to: Masonry showing pages from other categories #1414551

    Hi,
    Thank you, in your first post you wrote that in your “projects” masonry element there are “news” posts showing, so I checked the element and you do not have the category “news” selected in “EN” but you only have one post in the “news” category and it is in “draft” mode so it doesn’t show in the element when I click “load more”.
    You also wrote that there were posts in “ES” shown in this element, but I opened all 17 posts shown in the “projets” masonry element after I clicked “load more” and didn’t find any in “ES”. Please explain how I can reproduce the issue.
    Perhaps a screenshot would help me identify what you are seeing, Thank you for your patience.

    Best regards,
    Mike

    in reply to: Warning: Undefined array key blog.php on line 562 #1414526

    Hi,
    Thanks for the FTP login, but I don’t think this is correct your error says /customers/a/c/7/
    Enfold_Support_2689.jpeg
    but when I login only /customers/b/c/8/ is available
    Enfold_Support_2691.jpeg
    so I’m not sure if you have another instance or if this is related to server object-oriented cache, please check.

    Best regards,
    Mike

    Hi,
    Perhaps you have an error in your Quick CSS, try adding it to your WordPress ▸ Customize ▸ Additional CSS and then clear your WPRocket cache and your browser cache:

    @media only screen and (max-width: 767px) {
    .responsive #top #header #header_meta .social_bookmarks {
      display: block;
    }
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    Please note that Safari can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.

    Best regards,
    Mike

    in reply to: Warning: Undefined array key “term_rel” #1414523

    Hi,
    Sorry for the inconvenience, we have fixed it in 5.6.5
    for now you can replace enfold\config-templatebuilder\avia-shortcodes\blog\blog.php
    with the content of
    https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_5_6_4/config-templatebuilder/avia-shortcodes/blog/blog.php
    Do not forget to make a backup of the original file for a fallback and clear server and browser cache.

    Best regards,
    Mike

    in reply to: Order – Social Share Buttons #1414521

    Hi,

    That is correct, I added the code and the css for the code to your WP Code plugin:
    Enfold_Support_2683.jpeg
    and the shortcode in your third footer widget:
    Enfold_Support_2685.jpeg
    and now it shows in your footer:
    Enfold_Support_2687.jpeg
    Please review.
    Best regards,
    Mike

    in reply to: Embed Typeform full screen #1414449

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top.page-id-1208 .main_color.container_wrap_first {
    	 background-color: #e41d13;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Grid section on tablet Picture cut off #1414444

    Hey michelleornest,
    Thanks for the screenshot and the link to your site, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (min-width: 990px) and (max-width: 1439px) { 
    #top.home #best-rated .av-gridrow-cell.avia-builder-el-last {
    	 background-position-x: 50%;
    }
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: anchor link menu text color #1414442

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #header.header_color .main_menu ul:first-child > li.current_page_item > a {
    	color: #000;
    }
    #header.header_color .main_menu ul:first-child > li.current_page_item.current-menu-item > a {
    	color: #0000fb;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Breadcrumb is not showing the primary product category #1414440

    Hi,
    I didn’t realize that you were refuring to a Yoast category customization, have you tried using the Yoast breadcrumb?
    If using the Yoast breadcrumb shortcode works correctly then use this solution to use it instead of the theme breadcrumb.

    Best regards,
    Mike

    Hi,
    When I login to wordpress.com with your details I don’t see a site with Enfold installed, I don’t think this is the correct site.
    Please check.

    Best regards,
    Mike

    in reply to: Masonry showing pages from other categories #1414438

    Hi,
    Thanks but this login didn’t work, try following these steps:

    1. Install and activate the “Temporary Login Without Password” plugin. You can find it here.
    2. Once activated, navigate to “Users > Temporary Logins” in the left-side menu.
    3. Click on “Create New” to generate a temporary login.
    4. Enter the email address for the account (you can use (Email address hidden if logged out) ) and select the highest possible role. Set the expiry date to around four days to ensure enough time for debugging.
    5. Click “Submit” to create the temporary account.
    6. In the private section, provide us with the URL that allows us to access the temporary login and assist you.
    7. Please note that we will not receive an email, so post the URL that allows us access

    Please note that once your issue is resolved, you can remove the plugin. Alternatively, if you prefer not to use the plugin, you can manually create an admin user and share the login credentials in the “private data” field.

    Best regards,
    Mike

    in reply to: Order – Social Share Buttons #1414436

    Hi,
    Please try adding it to the WP Code plugin that I installed for you, in the top right corner use the PHP snippet as the code type:
    Enfold_Support_2680.jpeg
    You can use this plugin for all of your future code snippets and you won’t lose them when you update.
    Please refer to the Teams social profile code that I added for you earlier as an example.

    Best regards,
    Mike

    in reply to: Image in top right corner of color block #1414434

    Hi,
    Glad that this helped, shall we close this then?

    Best regards,
    Mike

    in reply to: Customize sidebar width to fit contents #1414412

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Order – Social Share Buttons #1414411

    Hi,
    Your css to move the Teams icon to be number 4 is correct and I see you have done this, to add your social icons to the third row in the footer, try using Guenni007’s solution to create a shortcode of the social icons, and add it to the third row in the footer.

    Best regards,
    Mike

    in reply to: Problem with update Version 5.6.4 #1414410

    Hi,
    Thank you, I updated the file and the error doesn’t show anymore, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Problem with update Version 5.6.4 #1414391

    Hi,
    We can help you update this file, please include FTP access in the Private Content area.

    Best regards,
    Mike

    in reply to: Order – Social Share Buttons #1414390

    Hi,
    Thanks for the login, since you are not using a child theme I added the WP Code plugin for the customization of adding the Teams social profile. Then I add your new Teams social profile to Enfold Theme Options ▸ Social Profiles ▸ Your social profiles and then I enabled it at Enfold Theme Options ▸ Blog Layout ▸ Profile Links At The Bottom Of Your Blog Post and then I enabled it in your Social Buttons element
    Enfold_Support_2678.jpeg
    I then added this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field for the Teams icon background color on hover:

    #top #wrap_all .av-social-link-teams:hover a{
        color:#fff; 
        background-color:#00f2ea; 
    }

    Please adjust the color to suit.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Sidebar on bottom – Mike #1414384

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Theme update from 4.4.1 to latest version / Child theme #1414365

    Hi,
    I set the caption size for you on the DE version and cleared your cache plugin
    Enfold_Support_2676.jpeg WPML can be tricky because you need to ensure that you are making the changes in both languages and then clear the plugin cache to see the changes.
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: adjust height of Tab Section #1414364

    Hi,
    To remove the text-transform so the text shows as it is typed in the backend, and to lower the text some, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top .av-inner-tab-title {
    	text-transform: none;
    }
    #top .av-tab-no-icon.av-tab-no-image .av-inner-tab-title {
        margin-bottom: 0;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Sidebar on bottom – Mike #1414363

    Hi,
    Thanks, I found that you have a header script added to the page that didn’t have a closing tag, I added it for you and now the sidebar is correct:
    Enfold_Support_2674.jpeg
    please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 30 posts - 6,241 through 6,270 (of 34,719 total)