Forum Replies Created
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September 2, 2023 at 8:15 pm in reply to: Avia Testimonial and image/section responsiveness #1417903
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Thanks for the feedback, it looks like one of the text rotator lines is larger than 114px so please chage the css above to this css:@media only screen and (max-width: 990px) { #av_section_1 .av-rotator-multiline-on.av-rotator-text { min-height: 126px; } }After applying the css, please clear your browser cache and check.
Please note that testing with iPads & iPhones can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.Best regards,
MikeHey Dzimnikov,
When I check your “We have so much art for you to choose from” it looks like this is the font used:#top #wrap_all .all_colors h3 { font-family: 'copperplate',Helvetica,Arial,sans-serif; text-transform: uppercase; }What did you choose in the advanced styling?
Best regards,
MikeHey gatehealing,
Unfortunately you can not seamlessly covert Enfold elements into Elementor elements, these are two different page builders.
Unfortunately the Yoast plugin is limited when reading the Enfold pages, try enabling SEO Support ▸ Search Engine Optimization Support ▸ Preprocessing Shortcodes In Header ▸ allow to preprocess shortcodes.Best regards,
MikeHey bbertuzzi7,
Thanks for your patience and the link to your site, it looks like the image is in the h3 heading tag.
Try setting the image to absolute position, and the text to 50% wide and the content with more top margin and the image with a negative top margin so the content is vertically centered with the image.
Try adding this css:#custom-tab-wrapper-3 .custom-tab-image { margin-top: -100px; position: absolute; right: 0; } #custom-tab-wrapper-3 .tab_inner_content p { width: 50%; } #custom-tab-wrapper-3 .tab_inner_content { margin-top: 150px !important; height: 450px; }Best regards,
MikeHi,
Perhaps I don’t understand correctly, what do you mean by “lag”?
perhaps a screenshot would help.
I was talking abount the height of the blue text when it is two lines:

Best regards,
MikeSeptember 2, 2023 at 6:40 pm in reply to: How to exclude current posts from related posts grid #1417894Hi,
Why, did you see the same item in the “MORE ESCORTED TOURS” section? I didn’tBest regards,
MikeHi,
Thanks for your patience, but unfortunately I have not. I tried to test the masonry element again with the settings:
// Flexible Masonry
// Title & Excerpt below the image
and nine test posts each with a different creation date, Jan-Sept (1-9) and the display order either in ascending or descending order, but the results are in order. I recall that you had tested by disabling your plugins and I don’t see any custom code in your functions.php, so I’m not sure why your site would have a order issue with Flexible Masonry and we are not able to reproduce this.Best regards,
MikeHi,
Thank you for the link to your site, it looks like the text rotator on smaller screens shows some of the longer text in two lines, when this occurs the element “jumps” some, to correct this try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:@media only screen and (max-width: 990px) { #av_section_1 .av-rotator-multiline-on.av-rotator-text { min-height: 114px; } }Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
After applying the css, please clear your browser cache and check.Best regards,
MikeHi,
I see your code above in your css for the “services” drop down menu, so to change the color try adjusting like this:#top #wrap_all #header #avia-menu ul li.menu-item>a { border-bottom: 1px solid #e3e3e3; }Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
To add bottom borders to the burger menu items try this css:#top #wrap_all .av-burger-overlay .av-burger-overlay-scroll #av-burger-menu-ul li a { border-bottom: 1px solid #e3e3e3; }After applying the css, please clear your browser cache and check.
Best regards,
MikeHi,
When I check your sites the google font is loaded by reCaptchagoogle.com/recaptcha/api2/
So please try the suggestions from Guenni007 above, thanks Guenni007
You can also try this plugin: Disable and Remove Google FontsBest regards,
MikeSeptember 2, 2023 at 4:35 pm in reply to: Blog Posts Grid Layout – Bottom margin spacing error on Mobile #1417880Hey IconicD,
Thanks your patience and for the link to your page, I see that when the blog element is set to show three columns, on mobile the second column’s bottom margin is not showing, I’m not sure why this is as I see the css rule is there so I will report this to the Dev Team for their review. I also notice that after each row of three columns the tablet/desktop bottom margin adds some extra margin on mobile. So in the meanwhile try this css for mobile:@media only screen and (max-width: 767px) { .responsive #top #wrap_all .avia-content-slider-odd .slide-entry.slide-parity-even { margin-bottom: 20px; } .responsive #top .avia-content-slider .slide-entry-wrap { margin-bottom: 0; } }After applying the css, please clear your browser cache and check.
Best regards,
MikeHi,
It looks like the Google Analytics field can not handle the GTM script, it is not designed for the GTM script.
I don’t know of a way to allow users to disable the GTM script because it doesn’t seem to use cookies, so our cookie documentation doesn’t help.
I believe the the Borlabs cookie plugin offers the ablity to wrap scripts and disable them, I have not used this plugin but from what I have read this is the case.
Otherwise if you would like to request a GTM feature, the Dev Team has opened a new Github Feature Request for users to place requests and follow them as the Dev Team reviews them.Best regards,
MikeHi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeSeptember 2, 2023 at 3:21 pm in reply to: How to exclude current posts from related posts grid #1417876Hi,
Thank you Guenni007 this looks like it solved NicomIT issue since the “MORE ESCORTED TOURS” section doesn’t include the same post.Best regards,
MikeHi,
Thanks for the screenshots, I checked again on my Android and posted a screenshot below, and I checked on my Mac v12.6.8 with Safari v16.6 in Responsive Design Mode and in Chrome and the map has rouned corners, please see the screenshot in the Private Content area.
I have asked the rest of the team to check with their iPhones and advise, Thank you for your patience.Best regards,
MikeHi,
Thanks for the feedback, I guess I was looking at the three columns with the green bars above them:

are these a fixed width in px or percentage? and how much space is between them? Currently you are using 1/3 columns and there is not much space between them.

I think that this css will make the space between the columns about right:#top.home #av_section_2 .flex_column_table.av-equal-height-column-flextable .av-flex-placeholder { width: 10%; }
Then to line up the left edge of the first green bar with the inside on the logo, try changing the max container width at Enfold Theme Options ▸ General Layout ▸ Dimensions ▸ Maximum Container width, it looks like it is 1310px right now, try 1625px:

(I hid the slider in my screenshot to show the elements better)Best regards,
MikeSeptember 1, 2023 at 6:04 pm in reply to: In Posts, toolbars go away when scrolling down into editor in visual view #1417846Hi,
Thank for the video, this is the situation that I was refuring to in my post above, on my demo site I created a very long post and this toolbar stayed at the top until the bottom on the editing window was in view.
This toolbar is in the WordPress core, it is the TinyMCE toolbar the theme doesn’t specifically manage it especially in the Classic Editor post layout, the theme does add a button to it, but many plugins do this.
Since in my demo site it is sticking to the top I would recommend trying to disable your plugins to see which one is effecting this behavior, I don’t know any other way to test for a conflict like this.
I’m reluctant to try to override this behavior with css and javascript because it is such a widely used toolbar in the admin panel I think it would probably case more conflicts, at least with my skill level.Best regards,
MikeSeptember 1, 2023 at 12:37 pm in reply to: Icon/Flipbox Grid – Change H4 and H6 of Grid Item Title and Sub-title #1417804Hi,
Please look at the screenshot above, the option is in each item under the advanced tab.
Sorry, I misunderstood, this is the way to make the script cange it to “p”function custom_icongrid_subtitle_script() { ?> <script> window.addEventListener('DOMContentLoaded', function() { (function($) { function replaceElementTag(targetSelector, newTagString) { $(targetSelector).each(function(){ var newElem = $(newTagString, {html: $(this).html()}); $.each(this.attributes, function() { newElem.attr(this.name, this.value); }); $(this).replaceWith(newElem); }); } replaceElementTag('h6.av_icongrid_subtitle', '<p></p>'); }(jQuery)); }); </script> <?php } add_action('wp_footer', 'custom_icongrid_subtitle_script');it looks like you have added this correctly, please check your caching plugin options to see if it is defering javascript.
Otherwise try remove the script and try this one instead:function pure_js_change_icongrid_subtitle_tag() { ?> <script> document.querySelectorAll("h6.av_icongrid_subtitle").forEach(e=>e.parentNode.replaceChild(Object.assign(document.createElement("p"),{innerHTML:e.innerHTML}),e)); </script> <?php } add_action('wp_footer', 'pure_js_change_icongrid_subtitle_tag');Best regards,
MikeSeptember 1, 2023 at 11:58 am in reply to: Question about Google indexing wp-content/theme stuff . . . seems irrelevant? #1417792Hi,
I guess that if you still have “Disallow: /framework/” to your robots.txt
this shows that Google is not obeying the robots.txt completely, but at least it’s an improvement.Best regards,
MikeHi,
togetherconcept you can copy the whole function into the child theme.
M1000000 we don’t have a date for this, currently the new icon is still not available on fontello.com so I’m not sure how long it will be. If you would like the Dev Team has opened a new Github Feature Request for users to place requests and follow them as the Dev Team reviews them.
We will close this for now, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeSeptember 1, 2023 at 1:53 am in reply to: Icon/Flipbox Grid – Change H4 and H6 of Grid Item Title and Sub-title #1417737Hey Xiscoj,
Please use the heading tag option to change the heading tag:

To change the subtitles to h3 you will need to ensure that you have jQuery enabled, it looks like you may have a caching plugin defuring it right now, then try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:function custom_icongrid_subtitle_script() { ?> <script> window.addEventListener('DOMContentLoaded', function() { (function($) { function replaceElementTag(targetSelector, newTagString) { $(targetSelector).each(function(){ var newElem = $(newTagString, {html: $(this).html()}); $.each(this.attributes, function() { newElem.attr(this.name, this.value); }); $(this).replaceWith(newElem); }); } replaceElementTag('h6.av_icongrid_subtitle', '<h3></h3>'); }(jQuery)); }); </script> <?php } add_action('wp_footer', 'custom_icongrid_subtitle_script');Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
Best regards,
MikeSeptember 1, 2023 at 1:26 am in reply to: In Posts, toolbars go away when scrolling down into editor in visual view #1417734Hi,
Thanks for the feedback, I see that you are talking about the toolbar in the ALB elements, unfortunately there is not an easy solution for this because these element are inside of tabs in the element. If you would like to request this feature the Dev Team has opened a new Github Feature Request for users to place requests and follow them as the Dev Team reviews them.Best regards,
MikeHi,
I created a feature request for your idea, thanks.Best regards,
MikeHi,
It sounds like you have sorted out this issue, did you want to summit a feature request for thw “custom-link fallback is lightbox image link” option?Best regards,
MikeAugust 31, 2023 at 7:53 pm in reply to: In Posts, toolbars go away when scrolling down into editor in visual view #1417720Hey gatehealing,
Thank you for your patience, it sounds like you are using the Classic Editor and the toolbar that you are refuring to is the TinyMCE toolbar, is this correct?

On my demo site I created a very long post and this toolbar stayed at the top until the bottom on the editing window was in view.
Are you using the theme Classic Editor option at Enfold Theme Options ▸ Select Your Editor, or are you using a Classic Editor plugin?
Have you tried disabling your other plugins to see if this behavioral changes?
If this doesn’t help please include an admin login in the Private Content area so we can be of more assistance.Best regards,
MikeHi,
Thank you for your patience, but I can’t test on my test site because the Elementor footer option seems to only available in the pro plugin.
The login you provided doesn’t work, but I’m not sure it it would be good to test though the WordPress file editor if it did work because any error may crash the site and lose access to the WordPress file editor, FTP would be better.Best regards,
MikeHi,
Unfortunately I don’t have an iPhone, but I do see the round corners in Android, please include a screenshot of what you see on your iPhone and paste the image URL in your post and let us know what version and Safari version you have and well try to have someone with the same compare on their device.Best regards,
Mike -
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