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Viewing 30 posts - 5,851 through 5,880 (of 35,210 total)
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  • in reply to: Mobile View Issues #1421039

    Hi,
    Glad to help, so on the /podcasting-test/ page you are not seeing Steve’s Podcasting Articles under the Podcast “Aircheck” like this?
    Enfold_Support_3549.jpeg
    I see this in chrome dev tools emulating a mobile device and in my Android mobile.
    Please note that testing with iPads & iPhones can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.
    What device are you using? Perhaps try disabling your maintenance mode and check again.
    I added the css to your WordPress ▸ Customize ▸ Additional CSS perhaps this will help your device.

    Best regards,
    Mike

    in reply to: hide image title on mouse hover – masonry gallery #1421038

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: hide image title on mouse hover – masonry gallery #1421032

    Hi,
    Thank you for the link to your site, I found that you are not using a child theme and I didn’t see any other code snippet plugins, so I added the WPcode plugin this plugin supports PHP code snippets, JavaScript code snippets, & CSS code snippets.
    I then added the function temporary_removal_title_tags and cleared my browser cache and now the titles are not shown on mouse-over:
    Enfold_Support_3545.jpeg
    please clear your browser cache and check. Please note Safari can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.

    Best regards,
    Mike

    in reply to: hide image title on mouse hover – masonry gallery #1421030

    Hi,
    Sorry I don’t see it posted here, please post in the Private Content area below.
    Try going to the support forum and reply the thread there and not via email, if that is what you are doing.

    Best regards,
    Mike

    in reply to: Small type issue on Enfold slider has returned #1421029

    Hi,
    Thank you for the link to your site, I see the css from the other thread is in your Quick CSS:

    #top #wrap_all .avia-slideshow .av-slideshow-caption .avia-caption-title {
        font-size: 36px;
    }
    #top .avia-slideshow .avia-caption-content p {
        font-size: 20px;
    }

    and on your /news/ page you are only using 8 slides, when I change to 12 by cloning the last iten 4 more times and clear my browser cache and check with Windows in Chrome, Firefox, & Edge & Mac in Safari, Chrome, Firefox all items show correctly.
    Perhaps when you added the other items your cache was not fully cleared, Please note that Safari can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.
    I removed the extra items, please try adding the new slides that you want and clear your cache, perhaps a couple of times, and if that doesn’t help please let us know so we can look and help.

    Best regards,
    Mike

    in reply to: Underneath title superposes to video #1421027

    Hi,
    As I understand your last message this thread can be closed, correct?

    Best regards,
    Mike

    in reply to: hide image title on mouse hover – masonry gallery #1421026

    Hi,
    Perhps there was an error when you added it, because it works when I tested it on your site. Please include an admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    in reply to: Line in template doesn’t display on live page #1421025

    Hi,
    Thanks for the link to your site, I’m not sure why you are experiencing this issue, I copied your page to my test site and the css for your custom HR worked fine, on your site the css for the style is missing, so I copied the css and created a WPCode snippet on your site and now the custom HR is showing correctly:

    .hr.av-4al98j-e36af9cb9fd782dc084f71f90c9e0c74 .hr-inner {
        width: 45%;
        border-color: #1b75bb;
        max-width: 45%;
    }
    .hr.av-4al98j-e36af9cb9fd782dc084f71f90c9e0c74 .av-seperator-icon {
        color: #ff6207;
    }
    .hr.av-4al98j-e36af9cb9fd782dc084f71f90c9e0c74 .hr-inner {
        width: 45%;
        border-color: #1b75bb;
        max-width: 45%;
    }
    #top .hr.av-4al98j-e36af9cb9fd782dc084f71f90c9e0c74 {
        margin-top: 15px;
        margin-bottom: 15px;
    }

    If you want to explore what the issue on your site is I recommend disabling your plugins including your CDN and clear your CDN along with your server cache, which may take some time, and then see if the css is applied. Or if you are not experiencing any other issues you can use this css I added to your WPCode, but keep this in mind if you do find other issues in the future.

    Best regards,
    Mike

    in reply to: why code in visual editor #1421021

    Hey daves1997,
    Thanks for the login, I checked your page and when you edit the text block element with the “visual tab” you will see it like this:
    Enfold_Support_3541.jpeg
    when the “text tab” is used you will see the HTML code like this:
    Enfold_Support_3543.jpeg
    This is the normal and correct behavior, I found no errors.

    Best regards,
    Mike

    Hi,
    Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: hide image title on mouse hover – masonry gallery #1421019

    Hey Karin_Tara,
    Try this solution I tested it on your page and it removes the title on mouse-over but still allows the lightbox to show the title under the image in lightbox.

    Best regards,
    Mike

    in reply to: Alteranative Header or Header Logo #1421018

    Hi,
    Glad to hear that you have this sorted out, if you are using the WPML plugin then the theme setting panel is different for each language so you can just upload a different image. Then is not a built-in multi-language option because typically people use a plugin like WPML. So to do this without a plugin your method is correct.
    As you have this sorted out, unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Demo installation – OVH #1421017

    Hi,
    Ok, if you decide that you would like some help please include FTP access and the admin login to your site.

    Best regards,
    Mike

    in reply to: Mobile View Issues #1421016

    Hi,
    Sure, so first I copyied your page and created a test page to demonstrate /podcasting-test/ Then I enabled the right sidebar on the test page:
    Enfold_Support_3534.jpeg
    The screenshots will be from the Classic Editor, as I prefer it over the Block Editor. Then I created the three sidebar widgets to replace your “fake sidebar”
    Enfold_Support_3539.jpeg
    WordPress ▸ Appearance ▸ Widgets ▸ Sidebar Pages
    Enfold_Support_3536.jpeg
    Then in the backend I removed the sections not needed, and added a little css to remove the sidebar border:

    #top #main .sidebar.sidebar_right {
    	border: none;
    }
    #top .container_wrap.sidebar_right .template-page.content {
    	border-right: none;
    }

    and added a little css so the sidebar will show on mobile centered:

    @media only screen and (max-width: 767px) { 
    	.responsive #top #main .sidebar {
    		display: block;
    		width: 100%;
    		padding-top: 0;
    	}
    	.responsive #top #main .sidebar .inner_sidebar {
    		margin: 0;
    	}
    	.responsive #top #main .sidebar .inner_sidebar .avia_textblock * {
    		text-align: center !important;
    
    	}
    	#top .container_wrap.sidebar_right .template-page.content {
    		padding-bottom: 0;
    	}
    }

    Now if you compare the original /podcasting/ with the new /podcasting-test/ I don’t think you can tell the difference, except on mobile the sidebar is under the Podcast “Aircheck” and if you want to add this sidebar to other pages it will be easy.
    Please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    You can remove the asterisc, that was only an example.
    As for the URLs and SEO, I’m not a SEO expert so please research this, but I thought of two options, when you use the Classic Editor you can change the URL to something different than the page title, so I’m thinking that you can for example, change all of the “About” pages to use the URL slug of /about so the language switcher will work, and leave the titles in the appropriate language, like this:
    Enfold_Support_3530.jpeg
    you would need to do this for each language.
    Or you can use a redirect plugin and manually add your pages and the corresponding page for each language, here is an example from the plugin page:
    Enfold_Support_3532.jpeg
    you would need to do this for each language, but all of these redirects will be “301” and I’m not sure if this is bad for SEO, it may be.
    All in all, either of these will be a lot of work, if it was my site I think that I would just use the original menu and assume that if someone landed on the EN site and they really wanted the FR site, that they would be fine with going to the FR homepage. But I probably have not thought about it as much as you have.
    I hope this helps.

    Best regards,
    Mike

    Hi,
    Yes this is possible and I have made this modification to your site, but in doing so I found that your URLs are not the same across all three sites so you will need to change all pages on all sites to match, and you may not wish to do this, but I added the code so you can decide.
    So to test this I added three test pages on these three sites:

    your french site is your core site with no “FR” in the URL, I know you know this but in the future people will want to know how this works 🙂
    Anyways, I disabled your topbar menu and enabled the topbar Enfold Theme Options ▸ Header ▸ Extra Elements ▸ Phone Number or small info text to hold the language switcher shortcode, you can easily switch back to using the topbar menu there if you wish.
    This is the shortcode I added: [dynamic_lang_switcher lang="EN"] * [dynamic_lang_switcher lang="IT"] * [dynamic_lang_switcher lang="FR"] on the frontend it shows the whole language word:
    Enfold_Support_3528.jpeg
    Then I added this code to the end of your child theme functions.php file in Appearance ▸ Editor on all three sites:

    function dynamic_language_switcher($lang) {
        // Get the current full URL
        $protocol = (isset($_SERVER['HTTPS']) && $_SERVER['HTTPS'] === 'on' ? "https" : "http") . "://";
        $current_url = $protocol . $_SERVER["HTTP_HOST"] . $_SERVER["REQUEST_URI"];
    
        // Base URL without language
        $base_url = $protocol . 'guidedtour.ch/';
    
        // If the language is French, return the current URL without language segment
        if (strtoupper($lang) == 'FR') {
            $path = str_replace($base_url, '', $current_url);
            $segments = explode('/', trim($path, '/'));
    
            if (in_array($segments[0], array('EN', 'IT'))) {
                array_shift($segments); // Remove the language segment
            }
            return $base_url . implode('/', $segments) . '/';
        }
    
        // Remove the base URL to get just the path
        $path = str_replace($base_url, '', $current_url);
    
        // Split the path into segments
        $segments = explode('/', trim($path, '/'));
    
        // Check if the first segment is a known language code
        if (in_array($segments[0], array('EN', 'IT'))) {
            // Replace the existing language code with the desired one
            $segments[0] = $lang;
        } else {
            // If the first segment is not a language code, prepend the desired language code
            array_unshift($segments, $lang);
        }
    
        // Construct the new URL
        $new_url = $base_url . implode('/', $segments) . '/';
    
        return $new_url;
    }
    
    
    function dynamic_language_switcher_shortcode($atts) {
        // Mapping short language codes to their full word representations
        $language_names = array(
            'EN' => 'English',
            'IT' => 'Italian',
            'FR' => 'French'
        );
    
        $atts = shortcode_atts(
            array(
                'lang' => 'EN'
            ), 
            $atts, 
            'dynamic_lang_switcher'
        );
    
        $url = dynamic_language_switcher($atts['lang']);
        
        // Display the full word representation, but link to the appropriate URL
        return '<a href="' . $url . '">' . $language_names[strtoupper($atts['lang'])] . '</a>';
    }
    add_shortcode('dynamic_lang_switcher', 'dynamic_language_switcher_shortcode');

    and now you can go to any of those three pages and click the new language switcher and go to the corresponding page in any language.
    But unfortunately it looks like all of your other menu items don’t match across your sites.

    Best regards,
    Mike

    in reply to: show tripadvisor icon in header #1420998

    Hi,
    Please include an admin login in the Private Content area so we can examine your site and assist.

    Best regards,
    Mike

    in reply to: Mobile View Issues #1420997

    Hi,
    Thanks for the feedback, I understand about the articles in the “fake sidebar” being split by the podcasting aircheck image, this is because the first article is in a different color section before the color section that the podcasting aircheck image is in.
    To properly correct this I would recommend placing the three “fake sidebar” articles in real sidebar widgets and showing the sidebar on that page and delete the hidden elements I added. this will work much better. Please give this a try and if you get stuck we are happy to help.

    Best regards,
    Mike

    in reply to: Menue/ Submenue #1420995

    Hi,
    To add custom images before menu items for both regular submenus and mega menus like this:
    Main menu items:
    Enfold_Support_3520.jpeg
    Regular submenu items:
    Enfold_Support_3522.jpeg
    and mega menu items:
    Enfold_Support_3524.jpeg
    Try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    function add_image_before_menu_item_based_on_class($items) {
        // Define the images for specific CSS classes.
        $class_image_mapping = array(
            'custom-class-1' => 'https://swisspecial.com/wp-content/uploads/2023/09/png-e1695487023144.png',
            'custom-class-2' => 'https://swisspecial.com/wp-content/uploads/2023/09/siberian-husky-e1695493493574.png',
            // ... add more class-to-image mappings as needed
        );
    
        // Loop through each menu item
        foreach ($items as &$item) {
            // Check if any of the item's classes matches our custom classes
            foreach ($item->classes as $class) {
                if (isset($class_image_mapping[$class])) {
                    // If a match is found, prepend the image to the title
                    $item->title = '<img src="' . esc_url($class_image_mapping[$class]) . '" alt="" style="margin-right: 5px;width: 30px;vertical-align: middle;margin-left: -15px;" />' . $item->title;
                    break;  // exit the loop once the first match is found
                }
            }
        }
        return $items;
    }
    add_filter('wp_nav_menu_objects', 'add_image_before_menu_item_based_on_class');

    Note the custom classes have the image path assigned, and also not the inline css to set the width of the images and the margin and the vertical-align, while these work well in my example, you may wish to adjust to your specific menu style.
    Then click on the Screen Options tab at the top-right corner of the screen in the menu panel and check the box next to “CSS Classes”, then click on any menu item to expand it. You will see an option named “CSS Classes” where you can add a custom class.
    Enfold_Support_3526.jpeg

    Best regards,
    Mike

    in reply to: New Block Editor Audio Player on Blog Archive Screen #1420989

    Hi,
    Sorry we were not more help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Alteranative Header or Header Logo #1420988

    Hey slikslok,
    Thanks for the link to your page, when I check your logo is changing based on the language, did you already sort this out?

    Best regards,
    Mike

    in reply to: Demo installation – OVH #1420986

    Hi,
    Unfortunately since our server is blocked the urls in the demo import will also be blocked.
    I might be able to install the parallax demo manually for you if you can include FTP access and the admin login to your site.

    Best regards,
    Mike

    in reply to: Mobile View Issues #1420983

    Hi,
    For the image that overlaps the text at the bottom of your page, I added a little padding between the text and image:
    Enfold_Support_3518.jpeg
    fell free to adjust if you want more space.
    Your other page was much harder because of the column structure, I added this css:

    @media only screen and (min-width: 768px) and (max-width: 1280px) { 
    	.podcast-image,
    	.avia-image-container.avia-align-center.podcast-image {
    		margin-top: 20px;
    	}
    }
    @media only screen and (min-width: 768px) and (max-width: 1160px) { 
    	.podcast-image,
    	.avia-image-container.avia-align-center.podcast-image {
    		margin-top: 50px;
    	}
    }
    @media only screen and (min-width: 768px) and (max-width: 989px) { 
    	.responsive #top.page-id-1313 .av_one_half.first + .av_one_fourth + .av_one_fourth.flex_column_div{
    		width: 20%;
    		position: absolute;
            right: 0;
            top: -50px;
    	}
    	.podcast-image, .avia-image-container.avia-align-center.podcast-image {
        margin-top: -50px;
    }
    }
    @media only screen and (min-width: 768px) and (max-width: 989px){
    .responsive .av_one_half.avia-builder-el-14.first.el_before_av_one_fourth.flex_column_div {
    	width: 72%;
    }
    }
    @media only screen and (max-width: 767px) { 
    	#top.page-id-1313 #av_section_3 .template-page.content {
    		padding-bottom: 0 !important;
    	}
    	#top.page-id-1313 #av_section_4 .template-page.content {
    		padding-top: 0 !important;
    	}
    }

    and I made some extra elements on the page to show at the mobile size, in my test it seems to be working, please clear your browser cache and check.
    for tablet before the mobile break you will see that the right side “sidebar” items look like that are in a sidebar, Please see the screenshot in the Private Content area.
    and then at mobile they become full width and are under each other, Please see the screenshot in the Private Content area.
    If you don’t see it this way try clearing your cache a few times.

    Best regards,
    Mike

    in reply to: Fullwidth Easy Slider images #1420968

    Hi,
    It looks like the slider min height is 630px, try changing your image height to this instead of 430 so it won’t be stretched on desktop.

    Best regards,
    Mike

    in reply to: Mobile View Issues #1420965

    Hey steveorrmedia,
    Thank you for your patience and the links, so based on your description for the first three issues, that are all for heading text being cut off at screen sizes below 480px, while it is possible to break the words with a hyphen, I don’t think this will look good so a better option is to reduce the font size for small screens.
    The Special Heading element that you are using on these three pages has an option to do this, please go to the styling tab and look for Heading Font Sizes then click the icon for the small device screen and adjust the font size to about 37px.
    Enfold_Support_3514.jpeg
    You could also adjust the Subheading Font Sizes if you wish. I did this for your /message-development/ page special heading, and now the text fits at the smallest screen sizes, please clear your browser cache and check, and then try this for your other pages.
    Fot your last issue with the logos being too close together on small mobile when they are in a single column, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 479px) { 
    	#top .avia-logo-element-container .slide-entry {
        padding: 10px;
    	}
    }

    and feel free to adjust the 10px to suit if it is not enough
    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Width: left & right margin #1420960

    Hi,
    I believe that you are refuring to this margin and padding of the pags, the red is the margin, and the green is the padding:
    Enfold_Support_3512.jpeg
    so if you change the dimensions to 100% it would remove the margin, and currently you have the padding set to 20px and you could adjust that until the designer is happy.
    Or you could remove the padding and set the dimensions to a width that the designer is happy with and it would be a set amount for all screen sizes, so either way would give the same result.

    Best regards,
    Mike

    in reply to: Logo in header: position & size #1420958

    Hi,
    If I am understanding correctly you want to line up the logo with the left margin and padding starting at 768px
    Enfold_Support_3508.jpeg
    but doing this makes the logo over lap your menu items because the white space of the logo is so large, try trimming down the logo so it has no white space:
    Enfold_Support_3510.jpeg
    then I think this css will work:

    @media only screen and (min-width: 768px) { 
    .html_header_top #top .av_header_stretch .container {
    	width: 90%;
    	padding: 0px 50px;
    }
    }

    Best regards,
    Mike

    in reply to: Avia builder missing and Blog layout changed #1420957

    Hi,
    Thanks for the link to your site, I checked the backend of your page <strong style=’color:#000′>/international/ and found that the Advanced Layout Builder was hidden, this was due the screen options box <strong style=’color:#000′>Avia Layout Builder was unchecked, I checked it and now it is showing:
    Enfold_Support_3504.jpeg
    I checked a couple of random pages and the <strong style=’color:#000′>Avia Layout Builder is also showing on those so it seems this is fixed all of them for this account, but you may need to check this for other accounts.

    Best regards,
    Mike

    Hey Raph,
    The sticky header can depend on your heading settings, this is why there is not one solution for everyone. Please link to your site so we can help with a solution for your site.

    Best regards,
    Mike

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 30 posts - 5,851 through 5,880 (of 35,210 total)