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Hey steveorrmedia,
Please check to see if yiu have added a column link to the column with the links, if so the column link will override the links inside.
If this doesn’t correct please include admin login in the Private Content area so we can investigate.Best regards,
MikeHey damgwebdeveloper,
Thanks for your question, but unfortunately the pagination needs to be /news/?avia-element-paging=2 to avoid conflicts with wordpress, as you have read.
I recommend disabling your plugins and /or functions.php customizations to see if that solves, if not then please include an admin login in the Private Content area so we can investigate why you are getting a 01 redirect.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Yes it looks like during the JS file merging and compression process and error occurred, I’m not sure why it occurred and I can’t reproduce it on my test site.
I have asked the rest of the team if they have any ideas and will reply when I hear back from them.
Please leave the staging site activate so they can also test, thank you for your patience.Best regards,
MikeSeptember 7, 2023 at 11:56 am in reply to: Proceed to checkout button not working on mobile devices #1418354Hi,
Glad to hear that this helped, but unfortunately I don’t have a way to test this for other users, I have not see any other users using this or having this issue, but we will keep a note of this in case. Unless there is anything else we can help with on this issue, shall we close this then?Best regards,
MikeHi,
Please include an admin login in the Private Content area so we can investigate.Best regards,
MikeHi,
Thanks for the feedback, but your screenshot shows the menu, try looking at the pages and see the parent, you may be able to see a dash before certain pages when viewing “all Pages” and check the categories to ensure one category in not the child of another.
If this doesn’t help try the css I posted above, in my original test it seemed to help.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Thanks for the feedback, I have not seen any issues with MySQL from other users, typically if WordPress has no issues with the database then Enfold would not as Enfold only stores info in the database though WordPress, but I have asked the rest of the team if they are using MySQL 8.0 currently. I will reply when I hear back from the rest of the team.
Perhaps the best way to test is to setup a staging site with MySQL 8.0, unfortunately my server only offers Maria.Best regards,
MikeHey CodeSamurai,
Thank you for your question, are you sure that you mean MySQL 8 and not PHP 8?
on my server I’m using MySQL Version 10.5.17-MariaDB-cll-lve
so MySQL 8 seems behind, most questions are about their servers are going to PHP 8 which works fine with Enfold v5.6.5+
I assume MySQL 8 would also work fine.Best regards,
MikeSeptember 6, 2023 at 5:57 pm in reply to: Proceed to checkout button not working on mobile devices #1418286Hey ashleyknow,
Thank you for your patience, when I use an Android device to view your check out page I only see the red “Proceed to checkout” button and it works correctly, please see the first screenshot in the Private Content area.
But on Windows laptop I see another blue button below it that overlays the red button so it can not be clicked, and the blue button doesn’t work when it is clicked, see the second screenshot.
I assume that the blue button is the ApplePay that you are talking about, and perhaps it doesn’t work for me because I don’t have an apple, but to allow this to not interfere with the standard payment button try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:#top.woocommerce-cart #wcpay-payment-request-button { padding-top: 60px; }After applying the css, please clear your browser cache and check.
Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
To change that font-size try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:#top .wp-caption-text { font-size: 12px; }After applying the css, please clear your browser cache and check.
Best regards,
MikeHey Eric,
Thanks fot the screenshots and link to your staging site, I found that your staging site had this error in the browser console:
Uncaught SyntaxError: Unexpected string (at avia-footer-scripts-adcac82dd5e615344ec485a4a9f3b9c2---64f7868991bac.js:7:118555)
So I disabled your Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and enabled your Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files and used the admin toolbar option Purge SG Cache
This solved both issues.
I tracked it down to the text “use strict” in the merged js file:

so I set the Javascript File Merging And Compression to Use minified theme javascript files without merging
and the frontend errors do not occur now.
I’m not sure what is causing this and I can’t reproduce it on my site, so I recommend leaving this setting for a few days and then try the original setting if you wish.
Typically all comments in the js & css are stripped when it is minified, so I don’t know why this is slipping though.Best regards,
MikeHi,
Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey phausner,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:.logo,.logo a,.logo img { height: 200px!important; max-height: 200px!important; width: 200px!important; }After applying the css, please clear your browser cache and check.
Best regards,
MikeHi,
I asked the rest of the team for advise, please leave the staging site available since this is a little out of our scope and we are quite busy in the support forum right now it may be a little while before they have some free time to look. Thank you for your patience and understanding and using Enfold.Best regards,
MikeHi,
I think the font that is a 404 is from a custom icon font, did you install a custom icon font?
If you did please check the zip file that you got from fontello to see if it contained fontello.woff2, if it did then manually add it to the directory via ftp
/wp-content/uploads/avia_fonts/fontello/fontello.woff2
if not try downloading it again from fontello and manually add it to the directory via ftp, I don’t recommend installing it again unless you fist uninstall it.Best regards,
MikeHi,
Please note that that code should be in your child theme functions.php file in Appearance ▸ Editor and not in your Quick CSS field, please check again.Best regards,
MikeSeptember 5, 2023 at 6:00 pm in reply to: Enfols multilanguage site using child and parents sub-directories on WP basis #1418190Hi,
I checked your cPanel Administration WordPress, and you can see the database and user for each install by clicking the blue database button:

so you can delete the user and database for these safely, it’s good to check that they are not sharing the database user accounts.
So I would use the option to uninstall and delete the database & user & directory, and then clone the original main install to create your new ones.
I also checked your products but they all look like they are published and none are in draft, please try changing the ones you don’t want to show to draft status, this should make them not visible on the frontend, if they are please let us know which ones and where you are seeing them, such as the “shop page”Best regards,
MikeSeptember 4, 2023 at 5:35 pm in reply to: Enfols multilanguage site using child and parents sub-directories on WP basis #1418091Hi,
I would first delete the installs with the directories from before:
/sehenswürdigkeiten/
/sightseeing/
/attractions touristiques/
/attrazione turistica/
/atracciones turísticas/
then use the clone option of your main site and add your new directories in the second screenshot above
/de/
/en/
/fr/
/es/
I believe the clone process with create the directories for you when you add it into the field with the arrow in the second screenshot above
I assume your main site will be the IT language so you want need to create that clone.Best regards,
MikeHi,
Sorry, what I meant was that I can’t get the header to show when the elementor footer is enabled.
The SFTP & site login worked fine for me.
I tried modifing the page.php with footer.php content like you had but I couldn’t get it to work, I don’t know why.Best regards,
MikeSeptember 4, 2023 at 5:21 pm in reply to: Placement Menu Custom Line Up Logo and below logo #1418088Hi,
When I check in Safari the page loads correctly, not like your screenshot, so I don’t know why you are seeing this.
But the page content classes below the text in the screenshot don’t belong to Enfold or WordPress
markdown prose

I assume that you are using a plugin and perhaps at that time it had a hickup, or perhaps your Safari adblock is on blocking the script for the plugin, since I can’t reproduce the error I’m only guessing.Best regards,
MikeHi,
It looks like the css I provided is working well, a image is shown on page load instead of a white space where the slider is, you don’t see this?
In the screenshot it looks like a custom 404 page is being called because the font file is not found on cloudflare.
Are you using cloudflare? Try disabling it to see if you get the same error for the missing font, I believe your site is blocking “hot linking” on the server if so try disabling this.
If you don’t get the error with cloudflare disabled then you will need to get cloudflare to also serve your font, but I don’t use cloudflare so I’m not sure how to do that. But test without cloudflare first.
Try changing your custom 404 page to not redirect, use the option Display selected page without redirect, it will work the same way and you won’t see /?avia_forced_reroute in the address bar.Best regards,
Mike -
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