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Viewing 30 posts - 5,431 through 5,460 (of 34,919 total)
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  • in reply to: Disable Google Fonts #1422255

    Hi,
    Thanks for your patience, the first site was not an admin login so I couldn’t examine, but the issue with the second site was you newsletter plugin which is showing a widget in the footer, disabling the plugin solves the google font, I re-enabled it, but I recommend asking the plugin author how to avoid the google connection within their plugin.
    If you are using the same plugin on your first site then this is probably also the issue with it, if not try disabling all of your plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    Best regards,
    Mike

    in reply to: Hiding extra elements on mobiles #1422227

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Social media icons in the mobile version #1422226

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top .avia-team-member .team-img-container {
    	border-radius: 0;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: html in exerpts does not work #1422224

    Hi,
    Thank you Guenni007, I don’t see any errors either.
    xeovision, has this been resolved?

    Best regards,
    Mike

    in reply to: Malware found in files #1422222

    Hi,
    It sounds like the PHP setting needs to be changed somewhere else, each server can be a little different so you should ask your webhost to help.

    Best regards,
    Mike

    in reply to: Mouse Hower effect #1422221

    Hi,
    Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Screen problems #1422219

    Hi,
    It seems that the two frontpages that you created for the two languages are named the same, and may have been selected incorrectly for the language, I seem to have sorted in out now, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Mouse Hower effect #1422160

    Hi,
    Glad this helped, I changed the css color to white for you:
    Enfold_Support_3656.jpeg
    unless there is anything else we can help with on this issue, shall we close this thread then?
    Thanks to Guenni007 for the great help!

    Best regards,
    Mike

    in reply to: Margins unmanageable: code somewhere ? #1422159

    Hi,
    Thank you for your patience, I checked the IT homepage for mobile and found the large space under the first H2 is caused by the top margin for the special heading below it, caused by some custom css:
    Enfold_Support_3652.jpeg
    so I found the css and disabled it for you:
    Enfold_Support_3654.jpeg
    On your FR site the space after the second H2 separator I added this css:

    #top.home #after_section_3 > .container > .content {
    	padding: 0;
    }
    .responsive #top.home #wrap_all #after_section_3 .flex_column {
    	margin-bottom: 0;
    }

    and this seems to have corrected, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Plugin Encyclopedia – exclude rendering from Enfold #1422158

    Hi,
    I received feedback from the Dev Team that suggests to try the different blog layouts at Enfold Theme Options ▸ Blog Layout and see if that gives you the result that you are looking for. I tried the plugin with the default WP theme but I couldn’t get it to work correctly, from the WP Plugin page the demo links all seem to be examples of the pro version on customer sites with modifications, I don’t see a basic example of the lite version showing it “out of the box”, the documentation seems to say that for the filter to show you need to use tags and categories, but the category field doesn’t show even in the WP default theme, so perhaps this is a pro only option, I’m not sure the plugin page is not clear. I have been advised to not spend too much time on this as it is outside of our support scope. Unfortunately I don’t have a solution for this plugin with either the WP default theme or with Enfold. Sorry I was not more help.

    Best regards,
    Mike

    in reply to: Mouse Hower effect #1422118

    Hi,
    Very good, so above your wrote:

    In portrait format everything is displayed as I wanted, in landscape format it doesn’t work yet. The tablet I’m looking at has the dimensions 810×1080,

    So I changed the media query to a max width of 1085px so it will now work on your device in landscape.
    But you asked for this to also works on “Din A4 iPads” can you use the screen resolution tool and tell us the screen width so we can adjust further?

    Best regards,
    Mike

    in reply to: Social media icon colour in header #1422114

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Add H1 heading to category/archive pages only. #1422065

    Hi,
    Glad to hear that you have this sorted out, shall we close this thread then?

    Best regards,
    Mike

    in reply to: Social media icon colour in header #1422063

    Hey gfriend70,
    Thank you for the link to your site, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top .header_color .social_bookmarks a {
    	color: #fff;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Mouse Hower effect #1422058

    Hi,
    I’m not sure that I’m understanding what you are trying to achieve this this css, is it for a different page?
    The homepage that we are looking at doesn’t use the class portfolio-item, the portfolio items are displayed in a masonry element so the correct class would be av-masonry-entry
    But you would not want to remove the pointer event for all screen sizes because then on desktop the titles won’t show because the hover event has been removed.
    Since currently the titles show up to 986px you could use this css:

    @media only screen and (max-width: 986px) { 
    .av-masonry-entry {
    pointer-events: none;
    }
    }

    but then you are preventing people from clicking though to your portfolio content, so I don’t understand why you would want to do that.
    Perhaps you are refuring to a completely different topic, if so perhaps a new thread would be better and we will try to finish this thread.
    I think that I have lost track were we are at in this thread, please let us know.

    Best regards,
    Mike

    in reply to: Plugin Encyclopedia – exclude rendering from Enfold #1422054

    Hi,
    Thanks for the feedback, but comparing Enfold to the default WP theme is not the same, there are many plugins that don’t behave correctly in Enfold and we can’t make Enfold compatible with every plugin. I have asked the rest of the team if they have any advice, and either they or I will reply back, Thank you for your patience.

    Best regards,
    Mike

    in reply to: Malware found in files #1422038

    Hi,
    Thanks for the login, the error I see is a admin-ajax.php 500 (Internal Server Error) so for smome reason your server is having trouble, perhaps it is because your PHP max input variables is set very low at 1000, try changing it to 10000, and your PHP time limit is set to zero, try uping to to 600. Also your Max input time is 60, try 120.
    Enfold_Support_3650.jpeg
    I disabled your plugin Disable Gutenberg as it is not needed, I enabled this feature in the theme at Enfold Theme Options ▸ Select Your Editor ▸ Use WP Classic Editor
    If making these changes doesn’t help, try choosing a different PHP version like v8, or v7.4, perhaps the PHP version is not set up correctly of your server, just a guess or try checking your error log for further details.

    Best regards,
    Mike

    in reply to: Plugin Encyclopedia – exclude rendering from Enfold #1422033

    Hi,
    Unfortunately I don’t see anyway to change this, we are limited with support for third party plugins, but I have asked the rest of the team if they have any advice, Thank you for your patience.

    Best regards,
    Mike

    in reply to: Woocommerce Image sizes #1422032

    Hi,Thank you for your patience, on the page /fine-art-limited-editions/ I see the images are cropped to 450px square:
    Enfold_Support_3642.jpeg
    and your original images are in a 4:3 layout:
    Enfold_Support_3644.jpeg
    I couldn’t find the snippet that Ismael provided above anywhere, so I added it to th end of youe functions.php and now the images look like the original layout:
    Enfold_Support_3646.jpeg
    please clear your browser cache and check.
    I see you are not using a child theme and so this customization will be lost when you update next, I recommend the WPcode plugin this plugin supports PHP code snippets, JavaScript code snippets, & CSS code snippets so your customizations won’t be lost.

    Best regards,
    Mike

    in reply to: Blog page in portrait orientation iPhone 14 max pro sticks #1422009

    Hi,
    Glad that readding wp fastest cache seems to be working this time.
    Typically most sites need jQuery Migrate, but if you don’t see any errors when it is disabled, them fine.
    You can enable The loading of jQuery in the footer and if this works for you then good, but we don’t have a way to change individual element priorities.

    Best regards,
    Mike

    in reply to: Duplicated Burger Icon and more padding to each nav item #1422007

    Hi,
    To correct the mega menu items please change this part:

    .avia-menu>ul.av-main-nav>li.menu-item .avia-menu-text,
    .avia-menu>ul.av-main-nav>li.menu-item-search-dropdown {
    	display: flex;
        justify-content: center;
    }

    to this:

    .avia-menu>ul.av-main-nav>li.menu-item>a> .avia-menu-text,
    .avia-menu>ul.av-main-nav>li.menu-item-search-dropdown {
    	display: flex;
        justify-content: center;
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    to correct the two words “Get Involved” please try to adjust the font size for the screen width, you will need to go a little smaller when that occurs, it looks like 17px instead of 18px works.

    Best regards,
    Mike

    in reply to: Mouse Hower effect #1422002

    Hi,
    This css won’t work because there is on hover event on a touch device:

    @media (hover: none) {
    .portfolio-item:hover {
    pointer-events: none;
    }

    you can try:

    @media (hover: none) {
    .portfolio-item {
    pointer-events: none;
    }

    or change the @media to a size, that is what I would recommend.

    Best regards,
    Mike

    in reply to: Set masonry overlay color #1421999

    Hi,
    OK, you should use this filter.

    Best regards,
    Mike

    Hey Jimmy Plenderleith,
    Thank you for the link to your site, I see that you are using Enfold v4.5.2 and now you wish to update to the latest version. I don’t expect any issues doing this, but it would be a good idea to make a full backup of your site first with your webhosting backup tools, I don’t recommend using a backup plugin unless you have specific experience with it and feel confident. The backup tool that your webhost provides is typically the best tool for your server.
    Then to update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    in reply to: Website crash when php is updated #1421942

    Hey InekeWerkt,
    I see that you are using an old version of the theme that doesn’t support PHP v8 you are using Enfold v4.8.6.2
    PLease update to v5.6.6, you may need to manually update with the instructions below, but please first note that if your child theme has a custom header.php or footer.php you will need to remove these and then after the update make new custom header.php or footer.php from the current files. It would be better to not use custom header.php or footer.php at all as most update issues are a result from these custom files.
    To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    in reply to: Set masonry overlay color #1421940

    Hi,
    Glad to hear that you have sorted this out, it looks like your $content or excerpt is replaced with the custom div with the custom class “acf-color”
    I believe that you can append the excerpt back into the $content like this:

    add_filter('avf_masonry_entry_content', function($content, $entry, $config) {
        $color = get_post_meta( $entry['ID'], 'ACF-COLOR', true);
    	$content = '<div class"acf-color" style="background-color:' . $color . ';">' . $content . '</div>';
    	return $content;
    }, 10, 3);

    but I don’t have a way to test this,
    or you might need to do it like this:

    add_filter('avf_masonry_entry_content', function($content, $entry, $config) {
        $color = get_post_meta( $entry['ID'], 'ACF-COLOR', true);
    	$acfcontent = '<div class"acf-color" style="background-color:' . $color . ';">' . $content . '</div>';
    	return $acfcontent;
    }, 10, 3);

    otherwise, if you have another way to add the excerpt back in then try that.

    Best regards,
    Mike

    in reply to: Mouse Hower effect #1421939

    Hi,
    Thank you Guenni007, Tim I updated the css with Guenni007’s new css, please clear your browser cache and check following the steps to also clear your history.
    While this new css is working for me I see that it only works below 989px and as Guenni007 has pointed out some iPads are 1024px and others are larger.
    If this is not working for you please use this link screen resolution and post your iPad screen resolution for both portrait and landscape that you want this to work for and we can adjust.

    Best regards,
    Mike

    in reply to: Can’t manual import demo #1421938

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Image Hotspot Links #1421937

    Hi,
    Thanks for the link to your page, I think the solution will need to have the hotspots only show on click, not on hover like it is now. Will that be ok?
    I’m thinking that this script could be modified to also allow the right side links to also open the tooltips, please include and admin login so we can try.
    What is your plan for mobile devices? Currently below 767px the tooltips are displayed below the image and do not popup, are you going to keep it like this?

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 30 posts - 5,431 through 5,460 (of 34,919 total)