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Viewing 30 posts - 5,221 through 5,250 (of 34,719 total)
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  • in reply to: Change color and form of bullet points #1422405

    Hey Sabine,
    Thank you for the link to your site, as I understand the only issue is that your hearts are also showing in the footer for the social icons.
    To fix this please change your css:

    .entry-content-wrapper ul li:before {
    content: “♥”;
    padding-right: 5px;
    color: #f39681 !important;
    }

    to this:

    .entry-content-wrapper ul:not(.av-share-box-list) li:before {
        content: "♥";
        padding-right: 5px;
        color: #f39681 !important;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Tags problem and other #1422399

    Hi,
    Thanks for the link to your site, but I didn’t fint the icon font zip file in your media library so I could examine, please upload it or link to it via DropBox.

    Best regards,
    Mike

    in reply to: Screen problems #1422397

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hey djcopywriter,
    Thank you for the link to your site, but unfortunately I was not able to login with the password.
    I did find a jQuery error on your site because you are using #rules# in a menu item, the ending hashtag is causing the error, please remove.
    If you still need more help, please check the login password so we can login.
    Enfold_Support_3670.jpeg

    Best regards,
    Mike

    in reply to: Headline Rotator – background-color for rotating text #1422279

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Change Main Menu Hover #1422278

    Hey Sryde,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .av-main-nav li:hover .avia-menu-fx, 
    .av-main-nav li .avia-menu-fx,
    .current-menu-item > a > .avia-menu-fx, 
    .av-main-nav li:hover .current_page_item > a > .avia-menu-fx {
    	top: 0;
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Lottie file on mobile #1422262

    Hi,
    Thanks for your question, for mobile to have the Lottie animation play only once whe it comes into the viewpoint, try adjusting the player settings like this:
    Enfold_Support_3668.jpeg
    I have tested this on my test site and it works correct as long as you have some content before the file so scrolling is needed to view the file:
    Enfold_Support_3666.jpeg
    that play on hover won’t work for mobile devices because they don’t have a hover state.
    Please give this a try.

    Best regards,
    Mike

    in reply to: Tags problem and other #1422261

    Hi,
    Unfortunately I was not able to login I get this error: Error: The username wlhcome is not registered on this site please check.
    Please check that your server has the PHP ZipArchive Extension enabled, this is required so the site can extract zip files, this typically is enabled by default but when it is not it is a common reason for the error.

    Best regards,
    Mike

    in reply to: Duplicated Burger Icon and more padding to each nav item #1422259

    Hi,
    To correct this try changing the menu width from 14.25% to 13.25% and the padding from zero to 10px left and right. originally I set the padding to zero so you could have a larger font, so by adding the padding below 992px you will need to also reduce the font size so “Get Involved” will fit on one line. It looks like a font size of 14px will fit.
    Please try making this adjustment, or adjusting slightly more. Otherwise feel free to include an admin login in the Private Content area below.
    Enfold_Support_3660.jpeg
    Enfold_Support_3662.jpeg

    Best regards,
    Mike

    in reply to: Tab Section is not working on Mobile #1422256

    Hey vancestone,
    Thanks for your patience and the link to your site, I checked all of the links under the “Our Services” menu item, but I didn’t fine a page with a tab section, please link directly to the page with the element and perhaps a screenshot of the issue would help.

    Best regards,
    Mike

    in reply to: Disable Google Fonts #1422255

    Hi,
    Thanks for your patience, the first site was not an admin login so I couldn’t examine, but the issue with the second site was you newsletter plugin which is showing a widget in the footer, disabling the plugin solves the google font, I re-enabled it, but I recommend asking the plugin author how to avoid the google connection within their plugin.
    If you are using the same plugin on your first site then this is probably also the issue with it, if not try disabling all of your plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    Best regards,
    Mike

    in reply to: Hiding extra elements on mobiles #1422227

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Social media icons in the mobile version #1422226

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top .avia-team-member .team-img-container {
    	border-radius: 0;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: html in exerpts does not work #1422224

    Hi,
    Thank you Guenni007, I don’t see any errors either.
    xeovision, has this been resolved?

    Best regards,
    Mike

    in reply to: Malware found in files #1422222

    Hi,
    It sounds like the PHP setting needs to be changed somewhere else, each server can be a little different so you should ask your webhost to help.

    Best regards,
    Mike

    in reply to: Mouse Hower effect #1422221

    Hi,
    Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Screen problems #1422219

    Hi,
    It seems that the two frontpages that you created for the two languages are named the same, and may have been selected incorrectly for the language, I seem to have sorted in out now, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Mouse Hower effect #1422160

    Hi,
    Glad this helped, I changed the css color to white for you:
    Enfold_Support_3656.jpeg
    unless there is anything else we can help with on this issue, shall we close this thread then?
    Thanks to Guenni007 for the great help!

    Best regards,
    Mike

    in reply to: Margins unmanageable: code somewhere ? #1422159

    Hi,
    Thank you for your patience, I checked the IT homepage for mobile and found the large space under the first H2 is caused by the top margin for the special heading below it, caused by some custom css:
    Enfold_Support_3652.jpeg
    so I found the css and disabled it for you:
    Enfold_Support_3654.jpeg
    On your FR site the space after the second H2 separator I added this css:

    #top.home #after_section_3 > .container > .content {
    	padding: 0;
    }
    .responsive #top.home #wrap_all #after_section_3 .flex_column {
    	margin-bottom: 0;
    }

    and this seems to have corrected, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Plugin Encyclopedia – exclude rendering from Enfold #1422158

    Hi,
    I received feedback from the Dev Team that suggests to try the different blog layouts at Enfold Theme Options ▸ Blog Layout and see if that gives you the result that you are looking for. I tried the plugin with the default WP theme but I couldn’t get it to work correctly, from the WP Plugin page the demo links all seem to be examples of the pro version on customer sites with modifications, I don’t see a basic example of the lite version showing it “out of the box”, the documentation seems to say that for the filter to show you need to use tags and categories, but the category field doesn’t show even in the WP default theme, so perhaps this is a pro only option, I’m not sure the plugin page is not clear. I have been advised to not spend too much time on this as it is outside of our support scope. Unfortunately I don’t have a solution for this plugin with either the WP default theme or with Enfold. Sorry I was not more help.

    Best regards,
    Mike

    in reply to: Mouse Hower effect #1422118

    Hi,
    Very good, so above your wrote:

    In portrait format everything is displayed as I wanted, in landscape format it doesn’t work yet. The tablet I’m looking at has the dimensions 810×1080,

    So I changed the media query to a max width of 1085px so it will now work on your device in landscape.
    But you asked for this to also works on “Din A4 iPads” can you use the screen resolution tool and tell us the screen width so we can adjust further?

    Best regards,
    Mike

    in reply to: Social media icon colour in header #1422114

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Add H1 heading to category/archive pages only. #1422065

    Hi,
    Glad to hear that you have this sorted out, shall we close this thread then?

    Best regards,
    Mike

    in reply to: Social media icon colour in header #1422063

    Hey gfriend70,
    Thank you for the link to your site, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top .header_color .social_bookmarks a {
    	color: #fff;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Mouse Hower effect #1422058

    Hi,
    I’m not sure that I’m understanding what you are trying to achieve this this css, is it for a different page?
    The homepage that we are looking at doesn’t use the class portfolio-item, the portfolio items are displayed in a masonry element so the correct class would be av-masonry-entry
    But you would not want to remove the pointer event for all screen sizes because then on desktop the titles won’t show because the hover event has been removed.
    Since currently the titles show up to 986px you could use this css:

    @media only screen and (max-width: 986px) { 
    .av-masonry-entry {
    pointer-events: none;
    }
    }

    but then you are preventing people from clicking though to your portfolio content, so I don’t understand why you would want to do that.
    Perhaps you are refuring to a completely different topic, if so perhaps a new thread would be better and we will try to finish this thread.
    I think that I have lost track were we are at in this thread, please let us know.

    Best regards,
    Mike

    in reply to: Plugin Encyclopedia – exclude rendering from Enfold #1422054

    Hi,
    Thanks for the feedback, but comparing Enfold to the default WP theme is not the same, there are many plugins that don’t behave correctly in Enfold and we can’t make Enfold compatible with every plugin. I have asked the rest of the team if they have any advice, and either they or I will reply back, Thank you for your patience.

    Best regards,
    Mike

    in reply to: Malware found in files #1422038

    Hi,
    Thanks for the login, the error I see is a admin-ajax.php 500 (Internal Server Error) so for smome reason your server is having trouble, perhaps it is because your PHP max input variables is set very low at 1000, try changing it to 10000, and your PHP time limit is set to zero, try uping to to 600. Also your Max input time is 60, try 120.
    Enfold_Support_3650.jpeg
    I disabled your plugin Disable Gutenberg as it is not needed, I enabled this feature in the theme at Enfold Theme Options ▸ Select Your Editor ▸ Use WP Classic Editor
    If making these changes doesn’t help, try choosing a different PHP version like v8, or v7.4, perhaps the PHP version is not set up correctly of your server, just a guess or try checking your error log for further details.

    Best regards,
    Mike

    in reply to: Plugin Encyclopedia – exclude rendering from Enfold #1422033

    Hi,
    Unfortunately I don’t see anyway to change this, we are limited with support for third party plugins, but I have asked the rest of the team if they have any advice, Thank you for your patience.

    Best regards,
    Mike

    in reply to: Woocommerce Image sizes #1422032

    Hi,Thank you for your patience, on the page /fine-art-limited-editions/ I see the images are cropped to 450px square:
    Enfold_Support_3642.jpeg
    and your original images are in a 4:3 layout:
    Enfold_Support_3644.jpeg
    I couldn’t find the snippet that Ismael provided above anywhere, so I added it to th end of youe functions.php and now the images look like the original layout:
    Enfold_Support_3646.jpeg
    please clear your browser cache and check.
    I see you are not using a child theme and so this customization will be lost when you update next, I recommend the WPcode plugin this plugin supports PHP code snippets, JavaScript code snippets, & CSS code snippets so your customizations won’t be lost.

    Best regards,
    Mike

    in reply to: Blog page in portrait orientation iPhone 14 max pro sticks #1422009

    Hi,
    Glad that readding wp fastest cache seems to be working this time.
    Typically most sites need jQuery Migrate, but if you don’t see any errors when it is disabled, them fine.
    You can enable The loading of jQuery in the footer and if this works for you then good, but we don’t have a way to change individual element priorities.

    Best regards,
    Mike

Viewing 30 posts - 5,221 through 5,250 (of 34,719 total)