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Viewing 30 posts - 4,951 through 4,980 (of 34,667 total)
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  • Hi,
    Thank you for your patience, I just found this thread, nonetheless try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (min-width: 772px) in (max-width: 1023px)  { 
    	.html_header_top.html_header_sticky #top #wrap_all #main {
        padding-top: 150px;
    }
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Image getting overlaid with color on transparent part #1424648

    Hey lfs360,
    Thanks for your patience, this looks like it was applied by WordPress core, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .avia-image-container img[data-dominant-color]:not(.has-transparency) {
        background-color: transparent;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Contact Form not working on mobile #1424645

    Hey Tia,
    Thank you for your patience and the link to your site. I installed the plugin Email Log to try to identify any issues.
    I did find that since you are using the “maintenance mode” option, visitors who are not able to log in, so they can not see your page.
    I disabled your “maintenance mode” and made your “coming soon” page as the “homepage” in your theme settings, and now this seems to work, please try.

    Best regards,
    Mike

    Hi,
    Unfortunately I’m not able to reproduce this issue on my server, although I don’t use “godaddy” so I’m not sure what it could be.
    I have not seen any other reports of issues like this so I must assume that it is a server issue.
    Since I can not reproduce the issue I can’t ask the Dev Team to investigate further, as they will need to be able to reproduce the issue.
    I’m not sure how to advise, other that trying another server.

    Best regards,
    Mike

    in reply to: Icon Next to Burger / All previous topics won’t work #1424643

    Hi,
    When I check the shopping cart icon is visible:
    Enfold_Support_3843.jpeg
    perhaps try using the screen resolution site to define the size you are having trouble with so we can assist.

    Best regards,
    Mike

    in reply to: select the portfolio Grid by potfolio tag? #1424639

    Hi,
    Unfortunately I believe that there was a misunderstanding, the portfolio grid element only uses the “category” for items,
    Enfold_Support_3841.jpeg
    choosing “tags” instead of “categories” is not an option, if you would like to request this feature the Dev Team has opened a new Github Feature Request for users to place requests and follow them as the Dev Team reviews them.

    Best regards,
    Mike

    in reply to: Icon Next to Burger / All previous topics won’t work #1424638

    Hi,
    Thanks for the feedback Guenni007 when I check this solution seems to be working well:

    function move_cart_icon_before_burger() { 
    ?>
    <script>
    (function($){
      $('li.menu-item-cart').insertBefore($('li.av-burger-menu-main'));
    })(jQuery);
    </script>
    <?php
    }
    add_action('wp_footer', 'move_cart_icon_before_burger');

    ti2media please give this a try, if this doesn’t work for you please explain further.

    Best regards,
    Mike

    Hi,
    Thanks for the feedback, I looked at your page and as I understand you wish that the contact info (.phone-info) was centered, so to achieve this please try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #header_meta.av_phone_active_right .phone-info {
        float: none;
        text-align: center;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Accordion Sort Filter Mobile Menu #1424600

    Hi,
    Thank you for the link to your site, I recommend changing this css:

    @media only screen and (max-width: 767px) {
    .av-elegant-toggle .taglist a {
    line-height: 4.0em;
    font-size: 0.9em;
    padding: 12px 24px;
    }
    }

    to this:

    @media only screen and (max-width: 767px) {
    .av-elegant-toggle .taglist a {
        line-height: 4.0em;
        font-size: 0.9em;
        padding: 12px 20px;
        display: inline-block;
    }
    }

    This is the expected results:
    Enfold_Support_3839.jpeg

    Best regards,
    Mike

    in reply to: Video in color section is mute #1424599

    Hi,
    Unfortunately not, this limitation is set by the browsers, the settings in then theme files were to follow the browser standard, but changing these in the theme doesn’t override the browser.
    Thank you for your understanding.

    Best regards,
    Mike

    in reply to: Grid Row vs Colour Section #1424578

    Hi,
    The color section is another full width element, it’s width is set by the layout, in your case:

    .responsive .container {
        max-width: 90%;
        margin: 0 auto;
        padding: 0px 50px;
    }

    so something like this for your grid row may help:

    #av-layout-grid-1 {
    	max-width: 90%;
        margin: 0 auto;
        padding: 0px 50px;
    }

    I recommend changing the ID to a custom class, and adding a media query to it so it is not used for mobile devices, and since the gri row already has some left & right padding you may need to reduce the padding in the css a little to suit.
    Give this a try.

    Best regards,
    Mike

    in reply to: Video in color section is mute #1424573

    Hey alessandrod44,
    Thank you for your patience, unfortunately your background color section video is auto playing so the browser will either block the audio or not play the video.
    This limitation is set by the browsers, there was a time that the “hack” you are refuring to worked, but not anymore.
    You could try using the LayerSlider, but this “hack” also may not work for long. I believe there are other plugins that work on finding new “hacks” around this, but I don’t test them so I can’t recommend any.
    As a theme we need to follow the standards set, thank you for understanding.

    Best regards,
    Mike

    in reply to: Accordion Sort Filter Mobile Menu #1424568

    Hi,
    Thank you for your patience, please link to a test page where we can examine your element and assist further.
    I tried your css on my test page but it doesn’t seem to be working for me, unfortunately there are many element options and I’m probably not using the same as you, so it would be easier if we could just examine your page.

    Best regards,
    Mike

    in reply to: Grid Row vs Colour Section #1424562

    Hey jamesbarrell,
    Thank you for your patience and the link to your test pages, as I understand your intention I believe the 1/3 + 2/3 Grid Row is the best approach. The grid row element is a full width element so this is why the page margin/padding is ignored, I recommend adding a custom class to the grid row element that you plan to use in this way for all of your pages and then add some custom css to add the margin/padding to the grid row to match your page layout.
    Please give this a try and let us know f=if you need further assistance.

    Best regards,
    Mike

    in reply to: portfolio category #1424560

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Thank you for sharing your solution, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Contact Form not responsive #1424558

    Hi,
    Yes this is true, due to your customization.

    Best regards,
    Mike

    in reply to: problem importing demo law #1424539

    Hi,
    Thank you for your patience, I see from your FTP details that you are using the OVH webhost, they have told other users that our IP address is on their block list, this is why you have trouble installing the demos. In your past threads we have helped you by manually installing the demos by getting the images from our test sites and manually adding this to your site in the media library and then adding the page shortcode by manually pasting it to your sites. We are happy to help, but it seems that you may be running a agency and are building many sites.
    So if you are going to keep using OVH hosting, who will not unblock our IP, and want to be able to install our demos quicker on your own, I recommend setting up a localhost install and import the demo there, and then use the plugin Duplicator and then install the clone on your OVH server.
    Other users, and yourself, seem to at times been able to install some of the smaller demos by “brute-force”, that is try and try again, and sometimes it works, but this can be hit or mis, I recommend using the Duplicator method.
    Please note that sometimes when you install a localhost the PHP ZipArchive Extension is not enabled by default, your localhost server will need this to extract the zip file for the demo, please also ensure that your localhost has the other settings good for easy deployment, perhaps like this:
    Enfold_Support_3815.jpeg
    Please give this a try.

    Best regards,
    Mike

    in reply to: Cookie message and buttons at the same line #1424530

    Hi,
    On your site you have this css:

    .avia-cookie-consent .container {
        float: none !important;
        padding: 0 !important;
    }

    Please remove the padding: 0 !important;

    Best regards,
    Mike

    in reply to: OSM Leaflet Map: only one marker pop-up displaying #1424425

    Hi,
    Thanks for your patience, to add bold text or links in the built-in OSM element you will need to add our Special Character Translation plugin, please see our documentation: Using special characters
    Basically you need to replace all greater-than and less-than symbols with ###lt### ###gt### in the ALB elements.
    Enfold_Support_3835.jpeg
    Enfold_Support_3837.jpeg

    Best regards,
    Mike

    in reply to: Masonry-Gallery Lightbox Link Settings doesn’t work #1424414

    Hi,
    Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Easy Slider is not smooth #1424387

    Hi,
    Thanks for your feedback, sorry to hear that the manual update steps above seem complicated, they are really not, but as an alternative try using the official Envato Market Plugin to manage the updates, this is recommended on the theme update panel:
    Enfold_Support_3833.jpeg
    I also note that you are using the Elementor plugin on your site, please note that the Enold theme includes it’s own built-it builder, the Advanced Layout Builder, and other builders like the Elementor plugin can cause conflicts, I recommend that you do not use this plugin.

    Best regards,
    Mike

    in reply to: Adjust the page #1424385

    Hi,
    Thank you for your patience, I found that for the backside of the flipboxs to have white text, you have manually added a H3 tag:
    Enfold_Support_3825.jpeg
    so the default H3 font color is working here, to adjust for your situation I added this css:

    .main_color .av-icon-cell-item .avia-icongrid-text h3 {
    	color: #fff;
    }

    To make the spacing between the items closer, you will need to reduce the padding:
    Enfold_Support_3827.jpeg
    So we made the adjustment at Icon/Flipbox Grid ▸ Styling ▸ Padding:
    Enfold_Support_3829.jpeg
    and now they are closer, please clear your browser cache and check.
    Enfold_Support_3831.jpeg

    Best regards,
    Mike

    Hi,
    This remove_action is already applied in the /config-woocommerce/config.php file in the theme, that is why it is not working. I didn’t find another PHP solution so I asked the rest of the team for advice and will write back when I hear from them.
    I believe that the css solution above will give you better control of where the items are removed, but possibly a PHP solution will be provided, thank you for your patience

    Best regards,
    Mike

    in reply to: Prevent SPAM on Email Buttons #1424350

    Hi,
    This was noted in the request.

    Best regards,
    Mike

    in reply to: Cookie message and buttons at the same line #1424349

    Hi,
    Then try adding a media query so the css above will only work on desktop, like this:

    @media only screen and (min-width: 1920px) { 
    .avia-cookie-consent .container {
      display: flex;
      flex-wrap: wrap;
      align-items: center;
      justify-content: space-between;
    }
    
    .avia-cookie-consent .avia_cookie_text {
      flex: 1;
      white-space: normal;
      margin: 0;
    }
    
    .avia-cookie-consent .avia-button {
      display: inline-block;
    }
    }

    adjust the screen width to suit (min-width: 1920px)

    Best regards,
    Mike

    in reply to: Prevent SPAM on Email Buttons #1424346

    Hi,
    Thanks for the feedback, in buttons the email address is automatically recognized so the “mailto:” is not needed, but the question mark for adding a subject line & email body text breaks this function. I have submited this issue to the Dev Team for their review. I also noted that you want this to work for email addresses in other fields.
    We will repliy back when a solution is found, thank you for your patience.

    Best regards,
    Mike

    in reply to: Contact Form not responsive #1424338

    Hi,
    I’m not sure about your functions.php code, it seems to be from 2020, I recommend testing without it.

    Best regards,
    Mike

    in reply to: Cookie message and buttons at the same line #1424337

    Hi,
    If you want the text on the first line and the buttons on the second line, please remove the css I posted above, for this is the normal state of the cookie bar, please see your site below that you did not add the above css to.

    Best regards,
    Mike

    in reply to: Prevent SPAM on Email Buttons #1424333

    Hi,
    Did you create this shortcode yourself, I don’t see a reference to this in the solution from Günter above
    When I read the Github avf_obfuscate_email_link filter it is intended for buttons with email links, and when I test it seems to work correctly:
    Enfold_Support_3817.jpeg
    Enfold_Support_3819.jpeg
    This is the filter that I added to my child theme:

    function custom_avf_obfuscate_email_link_hex_encoding( $hex_encoding, $e_mail )
    {
    	$hex_encoding = 1;
    
    	return $hex_encoding;
    }
    add_filter( 'avf_obfuscate_email_link_hex_encoding', 'custom_avf_obfuscate_email_link_hex_encoding', 10, 2 );
    
    function custom_avf_obfuscate_email_link( $obfuscate, $e_mail )
    {
    	$obfuscate = true;
    
    	return $obfuscate;
    }
    add_filter( 'avf_obfuscate_email_link', 'custom_avf_obfuscate_email_link', 10, 2 );

    Try using the filter instead of your shortcode.

    Best regards,
    Mike

Viewing 30 posts - 4,951 through 4,980 (of 34,667 total)