Forum Replies Created

Viewing 30 posts - 4,681 through 4,710 (of 35,199 total)
  • Author
    Posts
  • in reply to: Changing Theme Options Breaks Element Loading #1429927

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: avia button as circle #1429926

    Hey Sebastian,
    I tested with a medium sized button and this css:

    .my-custom-button,
    .my-custom-button a.avia-button {
    padding: 0;
    width: 100px;
    height: 100px;
    border-radius: 100px;
    line-height: 108px;
    }
    
    .my-custom-button .avia_iconbox_title {
    width: 72px;
    display: inline-block;
    line-height: 16px;
    }

    This was the result:
    Enfold_Support_4400.jpeg
    Please give this a try.

    Best regards,
    Mike

    in reply to: Import demo Parallax only loads 2 pages, without images #1429925

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Submenu is not aligned with its parent #1429923

    Hi,
    Glad Nikko was able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Latest News enfold #1429922

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Import demo Parallax only loads 2 pages, without images #1429886

    Hi,
    Thanks for the link to your webhost “panel” I was able to get into your site and found the “Enfold 2017” in installed and not the “Parallax demo” so if you want to use the Parallax demo you first need to reset the site because you can not install two different demos at once. Please use the WP Reset plugin.
    After you reset and install the Parallax demo, please note that it only has one page “frontpage”, the other pages “privacy and sample” is from WordPress.
    If the frontpage is not loading please go to the theme settings Enfold Theme Options ▸ Theme Options ▸ Frontpage Settings and ensure the “frontpage” is selected, under that settings is the opeion for the “blog” page, the should be empty or say “select page”, in your case it may say “frontpage” if so this is the conflict, please change.
    Then the frontpage will work correctly.

    Best regards,
    Mike

    in reply to: Latest News enfold #1429884

    Hey jeel147,
    To remove the image placeholder try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .sidebar .news-thumb.no-news-thumb {
    	display: none;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: “Duplicate” in the page overview #1429883

    Hey ebenanders,
    This option is not standard for WordPress, typically it is added by a plugin, please review your plugins to determine which one is adding this function.
    I prefer using the WP Code duplication script in my child theme functions.php, instead of a plugin.

    Best regards,
    Mike

    in reply to: Move the published date and author name below the title #1429881

    Hi,
    Glad Nikko was able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Align Buttons #1429880

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Animate Extra Elements in header #1429878

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Animate Extra Elements in header #1429826

    Hi,
    Thanks for the link to your site and your css, here are two examples that work in my test:
    slide-in-left, I changed the time to 2 seconds so you can see the animation, feel free to adjust to suit.

    @keyframes slide-in-left {
    from {
    transform: translateX(-100%);
    }
    to {
    transform: translateX(0%);
    }
    }
    #top .phone-info div {
    animation: slide-in-left 2s;
    }
    

    slide-in-right:

    @keyframes slide-in-right {
    from {
    transform: translateX(100%);
    }
    
    to {
    transform: translateX(0%);
    }
    }
    #top .phone-info div {
    animation: slide-in-right 2s;
    }

    Best regards,
    Mike

    Hi,
    Thank you, the Dev Team will reply in the feature request thread, you should receive email notifications when they have reviewed it.
    Thank you for your patience and for using Enfold.

    Best regards,
    Mike

    Hi,
    Thank you for the link to your site, I didn’t find the same page where the breadcrumbs were three lines, but I found a page where the breadcrumbs were two lines and this css seems to work, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 767px){
    .responsive .title_container .breadcrumb {
        position: relative;
        margin-top: unset;
        top: unset;
    
    }
    }

    If this doesn’t help where the breadcrumbs were three lines please include a link to the page directly.
    Please see the screenshot in the Private Content area of the expected results.

    Best regards,
    Mike

    Hey dimitrovdimitar,
    Thanks for the screenshot, it looks like the breadcrumbs are aligned with your logo:
    Enfold_Support_4396.jpeg
    please explain where you want the breadcrumbs to be, perhaps a mockup would help, and include a link to your site so we can examine.

    Best regards,
    Mike

    Hi,
    If you would like to suggest this as a feature, the Dev Team has opened a new Github Feature Request for users to place requests and follow them as the Dev Team reviews them.
    This would be the appropriate please to submit requests, thank you for your patience and understanding and for using Enfold.

    Best regards,
    Mike

    in reply to: Centre Footer #1429753

    Hi,
    Please remove the css I posted and only use the css Ismael posted.
    Stacked on top of each other for mobile is the default behavior.

    Best regards,
    Mike

    in reply to: Align Buttons #1429752

    Hi,
    It could be disabled by a plugin or by SiteGround as in the documentation Ismael linked to above, if you can’t enable it ask SiteGround to help you or use FTP to edit the file directly.

    Best regards,
    Mike

    in reply to: Testing SiteGround CDN I get x-proxy-cache: MISS #1429748

    Hey Francesco,
    Thanks for your patience the file that the report seems to point to: /wp-content/themes/enfold/includes/helper-privacy.php
    is for the theme cookie settings, but it doesn’t look like you are using the theme cookie settings on your site, it looks like you are using a third party cookie manager.
    The cookie PHPSESSID is the default WordPress session cookie.
    I would first recommend disabling all of your plugins including your third party cookie manager and check again.
    In another thread the SiteGround support has said that the WPML plugin uses the WordPress PHPSESSID and this leads to the SiteGround cache to fail, so your third party cookie manager, or another plugin may also be doing the same on your site.
    Since you are not using the Theme cookie settings the file above would not be loaded, but please check the settings at Enfold Theme Options ▸ Cookie Consent ▸ Cookie Consent Message to ensure that you have this disabled, perhaps you are using a combination of the two that I don’t know about.
    I would also point out that in another thread the SiteGround support has said that the files at:
    \enfold\config-layerslider\LayerSlider\assets\classes\class.ls.exportutil.php ▸ line 178
    \enfold\framework\php\wordpress-importer\avia-export-class.php ▸ line 215
    contain the line header(‘Pragma: no-cache’); and this also causes the SG cache to fail, but these files are only loaded in the backend when a admin exports the theme settings, so this would not be loaded on the frontend or be a part of a cache.
    You can try to manually remove these line to see if this helps your situation.
    If it does then perhaps the SG cache is adding backend files to the cache in error.
    Another solution that one user found helpful was to add this code to the child theme functions.php, which is from this Stack Exchange solution to override the WordPress default PHPSESSID to solve issues with a Varnish server.

    function varnish_safe_http_headers() {
        header( 'X-UA-Compatible: IE=edge,chrome=1' );
        session_cache_limiter('');
        header("Cache-Control: public, s-maxage=120");
      if( !session_id() )
      {
        session_start();
      }
    }
    add_action( 'send_headers', 'varnish_safe_http_headers' );

    Hopefully one of these suggestions will help you, it’s kind of a hard issue because each SiteGround support tech points to a different cause, but they all seem to point to the WordPress default PHPSESSID breaking the SG cache.

    Best regards,
    Mike

    in reply to: Video embedded #1429715

    Hi,
    Unfortunately the browsers will not allow you to auto play a video this is not muted, Safari and Chrome started blocking these many years ago and now Edge is based on the Chrome browser.
    You should add your video to the page and ask users to click the play button, this is what the browsers want.

    Best regards,
    Mike

    in reply to: Resolve a conflict between Enfold and WooCommerce #1429714

    Hi,
    Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Header setting error #1429713

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    GoodchildsMedia I see that this is not your thread so posting your login here is not safe, please review this info and then open a new thread with you login in the Private Content area.
    I see that your PHP ZipArchive Extension is disable please ask your webhost to enable this.
    I also see some of your server setting are low please adjust:
    Enfold_Support_4393.jpeg
    after making this changes try again.
    what webhost are you using?

    Best regards,
    Mike

    in reply to: cache not working #1429709

    Hi,
    As I read their report he PHPSESSID cookie is defined by the wp-content/plugins/sitepress-multilingual-cms/
    So I guess your SG cache is not campatable with the WPML plugin and you should disable it.
    They say that they found a no-cache in the /wordpress-importer/avia-export-class.php but this is only used when you export the theme settings, these files are only loaded on the backend when you perform an export of the theme files. If you want to manually remove this from the theme you can by editing the files below, but the theme export feature may not work correctly and you will need to edit these files after each update. As it stands now SG says you won’t be able to use a cookie notification, or the WPML plugin and you will need to modify the export feature, in order to use their cache. Perhaps you should look into a cache plugin like WPRocket or WP Fastest Cache, neither of these have this issue with WPML or Enfold.

    If you want to manually modify your files look for header(‘Pragma: no-cache’); in:
    \enfold\config-layerslider\LayerSlider\assets\classes\class.ls.exportutil.php ▸ line 178
    \enfold\framework\php\wordpress-importer\avia-export-class.php ▸ line 215

    Best regards,
    Mike

    in reply to: Background Overlay Align Bottom #1429655

    Hi,
    Try this css:

    .avia-section.av-rk2b-b60529e4fd7ee3da92077755e7762691 .av-section-color-overlay {
        top: 15%;
    }

    you may need to adjust for very large screens using media queries, but this seems to work for my screen.

    Best regards,
    Mike

    in reply to: Guest Posting Inquiry and Cost Details #1429653

    Hey Lynie,
    Thanks for reaching out, but this would not be appropriate for our site.
    Have a good day.

    Best regards,
    Mike

    in reply to: Maintenance Mode #1429652

    Hey StephenStamp,
    Create a login for them and instruct them to login to see the site.
    If you don’t want them to have a login quite yet try the Password Protected plugin it will password protect the frontend of your site without a login to the backend.
    Enfold_Support_4391.jpeg
    If you use this plugin you will need to disable the theme maintenance mode, as the only way around this is a full user login.

    Best regards,
    Mike

    in reply to: Extra after each element in a section #1429651

    Hey lausianne,
    I’m not seeing line breaks between the sections:
    Enfold_Support_4389.jpeg
    Try disabling all of your plugins and then resave the page. If that resolves the issue, reactivate each one individually, and resave the page until you find the conflict.
    If this doesn’t seem to help, leave all of your plugins disabled and then try to create a new page and see if it occurs again.
    If you are able to reproduce this will all of your plugins disabled, please leave them disabled and include a admin login in the Private Content area so we can investigate.

    Best regards,
    Mike

    in reply to: Blog post headline? #1429650

    Hi,
    To add space between the letters for the post title, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .html_elegant-blog #top .post-entry .post-title {
        letter-spacing: 4px;
    }

    adjust the number to suit.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    Thanks for the feedback I disabled your JetBackup plugin and then followed the steps in your video and the easy slider saved correctly, now there is only the image of the white car in your slider. Please clear your browser cache and check.

    Best regards,
    Mike

Viewing 30 posts - 4,681 through 4,710 (of 35,199 total)