Forum Replies Created
-
AuthorPosts
-
Hi,
Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Thank you for the link to your site, but I’m not seeing the black space at the bottom of your site, perhaps you have already found that a page that doesn’t have much content will show a space at the bottom, and to correct you can add more content or use the color section with the height set to 100% of the browser height.
Since I can not see the issue I’m assuming, please let us know if this is solved so we can close this thread.Best regards,
MikeHi,
The page that you linked to becomes a 404 error, so I was not able to examine.
I found a similar situation on your homepage so I will explain from it, on mobile you have the column position set to overlap the top image on your page with this setting:

so there is a space where the height of the column adds to the element that it is in, in this case the color section.
So you could add a negative bottom margin to the column to pull up the next element on mobile:

I did this for you please check.
But please note that you are using parallax animation so the column moves upword as you scroll down so at some point the column will be out of view and the background will show, this is expected with this animation.Best regards,
MikeHey acscreativenew,
Thanks for the link to your site, when I check your column settings for the first row I see that you have selected Same order as defined for desktop,

if you want the image first you should choose Reverse order, I have done this for you.Now the image is on top, please clear your browser cache and check.
Please see the screenshot in the Private Content area.Best regards,
MikeHi,
It looks like you have created duplicate threads, I solved this in your other thread please check.Best regards,
MikeHey lkerbyson1,
Thank you for the link to your page, I check the backend of your page but I found no shortcodes, I do see this error in the browser console:
jquery.nicescroll.js?ver=6.4.2:3183 Uncaught ReferenceError: jQuery is not defined
typically this occurs when a script calls jQuery before it is loaded, this can occur if a caching plugin or theme settings are forcing jQuery into the footer.
I disabled the theme setting Enfold Theme Options ▸ Performance ▸ Load jQuery in your footer
and added the shortcode[freeusregionshtml5map id="0"]to the page that you linked to and the map shows correctly.
Please check.Best regards,
MikeHey villasanarenteriasimon,
You can try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:#top .mejs-overlay-loading { display: none !important; }After applying the css, please clear your browser cache and check.
If this doesn’t help please include the url to the page in question so we can take a closer look.Best regards,
MikeHi,
Unfortunately this author element is behaving as a full width element so moving it breaks the sidebar, so we won’t be able to move it.
So in the few cases that the blog post is shorter than your sidebar you will have a gap, unless you make your sidebar shorter.Best regards,
MikeDecember 16, 2023 at 2:03 pm in reply to: avia_inline_auto inserted into custom footer page #1428266Hi,
Thank you for the link to your page, I have not seen this error before, but typically the inline css does not cause this. WordPress wraps spaces with the “p” tags automatically, but it should not be wraping the inline css.
You say that it is elusive and sometimes goes away after saving pages or styles or something and it’s only on this page, so to solve only on this page with css try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:#top.page-id-13874 #footer-page > p { display: none; }Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
After applying the css, please clear your browser cache and check.Best regards,
MikeHi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Thanks for the test page, please check the test page to see if the popup team member element is satisfactory, if so I will explain how to use it for your other pages.
Currently it will only work on the test page.Best regards,
MikeHey ausgesonnen,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:#top #wrap_all .av-video-slide .avia-slide-wrap, #top #wrap_all .av-video-slide iframe { background: #fff; }After applying the css, please clear your browser cache and check.
Best regards,
MikeHi,
Thanks for the feedback, it looks like you have added the team member content into a accordion element under the team member element instead of adding it into the team member description field.
Can you use the team member description field for the content and remove the accordion elements?
Try creating a test page with three team member elements like this and include a admin login for us and we help you create the popups like in the thread.Best regards,
MikeHi,
When I check your page I see a widget to the right side that is about 80px square, is this were you want the slider?
You can try adding the shortcode of the slider into the widget, but your header in ver small.Best regards,
MikeHi,
When I check your site I see a bell icon in the blue overlay, is this what you wanted, or did you want the logo to replace the blue circle?Best regards,
MikeHi,
It looks like you miss the step in the documentation where you choose the CET element:

when you see that screen you need to click the “customize” tab and then choose your element in the dropdown like in the screenshot.
If you have further trouble please create a test page and include a admin logon.Best regards,
MikeHey sarawh,
Thank you for your patience and the link to your product page, I tried adding a date and I was taken to the check out, so I assume that I need to make a change in the backend to see the popup, but I couldn’t find the setting. Please set the setting so we can see the popup and perhaps help.
perhaps a screenshot of the setting would help. Thank you.Best regards,
MikeDecember 15, 2023 at 11:45 am in reply to: Include customer recommendations on two different pages with same data #1428199Hi,
Glad we could help, unless there is anything else we can help with on this issue, shall we close this thread then?Best regards,
MikeHi,
Sorry I’m not sure that I understand, the posts and pages that I checked seemed to be full width.
Please explain further and link to the page with the issue and include a mockup screenshot of what you expect to see.Best regards,
MikeHi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeDecember 14, 2023 at 5:08 pm in reply to: Display of active anchor link menu items doesn’t work anymore #1428134Hi,
Typically when using custom menu links in the main menu to link to anchor links on the page, as when you are using a one page site, you would add the anchors to the menu items with only the IDs (#)
The theme then can tell when that section with the ID is in view and then adds a class to the menu item and then the css would change the style of the menu item.
So the most important thing is having the class added to the menu item, otherwise the css can’t do anything.
I tested your site by changing your links to just the IDs, but when the section with the ID was scrolled to the class for the menu item seemed to have been removed as soon as it was added. I tried disabling your custom functions but that didn’t help, and I didn’t see the precious script, so I think you removed it as I asked you to.
So I assume that a plugin is causing a conflict, but I didn’t want to test to much on your site without asking first.
If your site is very active do you want to create a staging site for us to test further on, or is it ok to disable your plugins for a hour or so at a time while we test?To create a staging site, please check your webhost to see if you have the one click staging site option, this is a option in most cPanels to create a staging clone of your site so we can test on it and you live site will stay up and running. You can always ask your webhost to help you with setting this up if you want.
Here are some screenshots of what it would look like:


The script I posted earlier highlighted the menu item based on the menu item clicked and the hash in the URL, so we didn’t need the correct class to be added to the menu items, but if you want the menu items to change when scrolling then we will need this function to work and identify what is causing the conflict so it can be disabled.
I do expect an issue for the menu items when on your other page “About” as they will not then link correctly, so we will have to figure something out at that point, but first lets get the menu working correctly on the homepage.Best regards,
MikeDecember 14, 2023 at 11:53 am in reply to: Admin: Duplicated web page and open codes of link #1428083Hi,
No, this page is not something that hackers can take advantage of.Best regards,
MikeHi,
Typically the ALB is updated with each update, either adding new features or correcting reported issues.
But the Dev Team tries to stay backward compatible so that new updates don’t break older elements.Best regards,
MikeDecember 14, 2023 at 11:01 am in reply to: How to get rid of curved arrow on linked images, and allow image title to show #1428074Hi,
For your blog post grid try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:.slide-entry a .overlay-type-extern.image-overlay { display: none !important; }After applying the css, please clear your browser cache and check.
Best regards,
MikeHi,
Glad Guenni007 could help, thank you Guenni007, hopefully this is something Safari will correct in the future but it’s not something we can do from the theme. If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeDecember 13, 2023 at 10:57 pm in reply to: Unable to Change default Attachment Display Settings #1428041Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad Nikko was able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
Mike -
AuthorPosts
