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    Hi, I’m having some problems with the videos embedded on my site, both are on YouTube, the first one at the top is as the background of a “color section” element and in the mobile version it doesn’t start automatically.

    The second is in a video element, it starts automatically even in the mobile version but it has no audio, can you help me please?


    Hey Gianluca,

    Thank you for the inquiry.

    Background videos are disabled on mobile devices by default, which is why there is a fallback image option. This image will be displayed instead of the background video on smaller screens. Also, please note that autoplay is only allowed for muted videos. Enabling audio by default will disable autoplay.

    Best regards,


    Thank you for your answer so what can I do?
    I would like to have the video autoplay and not muted isn’t it possibile?


    Unfortunately the browsers will not allow you to auto play a video this is not muted, Safari and Chrome started blocking these many years ago and now Edge is based on the Chrome browser.
    You should add your video to the page and ask users to click the play button, this is what the browsers want.

    Best regards,

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