Hey CincinnatiWebTec,
Thank you for the link to your site, I see that the javascript error is for #gid=918408483

and is for the menu items 5th Grade & 6th Grade under “Homework”

the hash symbol in the google spreadsheet url is causing an error with the WordPress javascript, this error then cases the error with the slider’s javascript.
I recommend using TinyURL, or something similar, to change the menu links to a new URL and then check again.

Best regards,
Mike

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Try adding this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

#top strong > a {
    text-decoration: underline!important;
} 

Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
After applying the css, please clear your browser cache and check.

Best regards,
Mike

Hey liuxuewu,
If you mean the WordPress page “preview” this may not show the elements and styles correctly. Please try making the change and then save the theme settings and then disable your Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and enable Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files then clear or disable any cache plugin and clear your browser cache and view a live page, not a “preview” of a page.
If you are using a CDN or server caching you may need to clear those also.
If this doesn’t help please include an admin login in the Private Content area so we can be of more assistance.
Also let you know what color you want the main menu items, before and after hover and the color of the sub-menu items.

Best regards,
Mike

Hey Elena,
Please link to one of your post pages so we can examine the links that are not getting the underline and offer some additional css.

Best regards,
Mike

Hi,
I don’t believe there is a way to check your sites by the purchase code, you will need to look at the token used on each site and compare it with your Envato (Theme Forest) account.

Best regards,
Mike

Hi,
In this screenshot your strong tag is not closed correctly and will probably cause an error:

Please review the documentation link in the warning message and don’t add html code the title fields.
Please use our Special Character Translation plugin that you can use to replace the html characters with safe characters, such as:

< = ###lt### 
>  =  ###gt### 

If you saved this error as a template then the template will need to be deleted and everwhere that it was used will need to be corrected.

If you need further assistance please log in to the support forum and open a new thread, please note that using the contact form is not appropriate for support questions.
If you are unable to login to the support forum because you don’t have a activate support contract, please try going to your Theme Forest account and renew your support and then log in to the support forum and open a new thread.

Best regards,
Mike

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hey Diana,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

#top #header.av_header_transparency .avia-menu-fx {
    bottom: -1px;
}

After applying the css, please clear your browser cache and check.

Best regards,
Mike

Hey Mustafa,
Glad to hear that you found the issue with your HTML codes in the title fields, this has been a issue for a long time as often users would forget to close the html tags and this will break the layout. This is probably what occurred on your site. This is also why the Dev Team added the warning with the link to the documentation page.

Which recommends using our Special Character Translation plugin that you can use to replace the html characters with safe characters, such as:

< = ###lt### 
>    =    ###gt### 

Please use this method and see our documentation: Using special characters for further information.

Best regards,
Mike

Hey fanlokbun,
Do you mean the line above the slider, or the line under the menu items?
Perhaps a screenshot would help.
I see a red line on the original, and a blue line on the duplicate.

Best regards,
Mike

Hey GorillaBeats,
Thanks for the link to your site, the product that I checked on your site was created with the Advanced Layout Builder and doesn’t use the default woocommerce product layout, so in this case the woocommerce added to cart message will not show. Unfortunately it is not an feature with a product created by the Advanced Layout Builder.
If you wish you can use the default woocommerce product layout instead.

Best regards,
Mike

Hi,
The quantity fields do not show on mobile by design, because there is not enough room.
There is no setting to show it, if you want to show it please try the css above or try one of these:

Best regards,
Mike

Hi,
If I understand what you mean, you can’t have more space between the image and the red block because together they make one portfolio grid element, changing the height will break the portfolio grid layout.
I think your last question is asking to remove the screenshot above, so I did.

Best regards,
Mike

Hey egouldmedia,
Thank you for the link to your site, most browsers are quiet strict about auto playing videos now, the audio must be disable and iPhones are the strictest and may block completely.
I created a test page linked below with your YouTube video in the LayerSlider with autoplay and “Play Muted” enabled and tested in Windows in Chrome, Firefox, Brave & Edge and on Android and it worked correctly. You can test on your device, but forcing workarounds are more limited these days.
The settings I used in the LayerSlider was the Video layer:

with your YouTube video link and no added attributes:

and then choose “autopaly after opening” and the “Play Muted” enabled:

please give this a try.

Best regards,
Mike