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Viewing 30 posts - 4,411 through 4,440 (of 34,963 total)
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  • in reply to: Problem Shoppingcart WooCommerce #1430036

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Bundled Layer Slider should also use local fonts #1430035

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: How can i stretch a image in column to screen edge #1430034

    Hi,
    The space that you see is due to the layout of the page, you have a max-width of 1460px, columns are not full width elements.
    Try using the gridrow element with two 50% cells, it is a full width element.

    Best regards,
    Mike

    in reply to: ENFOLD Theme – Setup WebSite – Logo #1430033

    Hi,
    Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: center a product-raster #1430020

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Video loads through black #1430016

    Hey ausgesonnen,
    It is the background color of the element, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top .av-video-slide .avia-slide-wrap, #top .av-video-slide iframe {
        background: #fff;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Problem Shoppingcart WooCommerce #1430015

    Hey avalina,
    Thanks for the link to your site, I’m not having any issues, please see the screenshots in the Private Content area.
    Please ensure that you are accepting the site cookies before adding items to your cart, if you don’t see the cookie message popup your browser may be blocking it.

    Best regards,
    Mike

    in reply to: ENFOLD Theme – Setup WebSite – Logo #1430014

    Hi,
    Thanks Guenni007, FDeBiase please try these steps, if you still hae trouble please change the login you posted to full admin so we can help. The login you posted doesn’t allow us to see the theme settings.

    Best regards,
    Mike

    in reply to: center a product-raster #1430012

    Hey aboderc,
    Thanks for the link to your page, I see that you have a square with a code block that seems to have woo product shortcode, but the problem is that the code block has a shortcode for a three column product
    Enfold_Support_4441.jpeg
    so the css for this gives it a width of 18%, this is why the product is to the top left, not because of the code block.
    Try this css:

    #top.home .products.columns-3 .product {
    	width: 100%;
    	margin: auto;
    }

    Enfold_Support_4443.jpeg
    Your other two products have a two column woo code so they are to the left because their width is only 49.5%
    Enfold_Support_4445.jpeg
    for them try this css:

    #top.home .shop_columns_2 .products .product {
    	width: 100%;
    	margin: auto;
    }

    Enfold_Support_4447.jpeg
    Lets us know if this helps.

    Best regards,
    Mike

    in reply to: Bundled Layer Slider should also use local fonts #1430009

    Hey truejoke,
    In the LayerSlider you would first disable the Google Fonts under LayerSlider Settings ▸ Google Fonts
    Enfold_Support_4433.jpeg
    then in each layer element that you use you will need to choose the local font that you uploaded:
    Enfold_Support_4437.jpeg

    Best regards,
    Mike

    Hi,
    I see a square with a arrow for going to the top in the Parallax Demo :
    Enfold_Support_4431.jpeg
    to enable this for mobile try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 767px){
    .responsive #top #scroll-top-link {
        display: block;
    }
    }

    Best regards,
    Mike

    in reply to: Boxes Round not Square #1430006

    Hey ausgesonnen,
    Try this css:

    .avia-icongrid-front,.avia-icongrid-flipback {
    	  border-radius: 100%;
    	  min-height: 460px;
    }

    you must set the min-height or it will be oval due to the inner content.
    This is the expected results:
    Enfold_Support_4429.jpeg

    Best regards,
    Mike

    in reply to: Header widget margins help follow up #1430005

    Hi,
    Try adding this css:

    @media only screen and (max-width: 690px) and (orientation: landscape){
    .responsive #top #wrap_all #main {
        padding-top: 182px !important;
    }
    }

    ensure that you clear your phone cache before testing, if this doesn’t help please include your phone screen resolution for portrait and landscape.

    Best regards,
    Mike

    in reply to: How can i stretch a image in column to screen edge #1430004

    Hey patrick_gilles,
    Please link to your page so we can examine, do you want the image next to the text on the right with no space?

    Best regards,
    Mike

    Hi,
    The css classes .site-header & .top-bar are not typical for Enfold, I would recommend this css:

    #header_meta .container {
    min-height: 60px;
    }
    
    #header_meta .container * {
    font-size: 16px;
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.
    If this doesn’t help please include the url to the page in question so we can take a closer look.

    Best regards,
    Mike

    Hi,
    There are no theme settings for the comment section, the default WordPress settings are used, please see WordPress ▸ Settings ▸ General ▸ Discussion Settings

    Best regards,
    Mike

    in reply to: Theme not acknowledging updates on the site #1430000

    Hi,
    Try installing the Envato market plugin and see if you are able to get updates then.

    Best regards,
    Mike

    Hi,
    It sounds like you have this sorted out now, shall we close this thread then?

    Best regards,
    Mike

    Hey jigjag,
    Thank you for your patience, as I understand neither posts nor pages can be created, is this only for creating new posts or pages or can you also not edit old posts or pages?
    It looks like you are using a child theme, do you have a custom header.php or footer.php in the child theme directory?
    If so please remove these as it is the most common reason for errors when updating. Please remove these files and any customizations you wish to make should be done in your child theme functions.php
    If this doesn’t help try enabling the parent theme and see if you have the same issue, as perhaps it is from a different customization in your child theme.
    If this doesn’t help please include an admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    in reply to: Privacy Policy #1429994

    Hey Chris,
    You can disable the Cookie Consent Message at Enfold Theme Options ▸ Cookie Consent ▸ Enable cookie consent messages and select Disable cookie consent messages
    Enfold_Support_4427.jpeg

    Best regards,
    Mike

    in reply to: Icons box icon size right icons #1429993

    Hey joandjaxx,
    Please remove this css:

    [data-av_icon]:before {
        font-size: 50px!important;
    }

    and use this instead:

    .iconbox_icon[data-av_icon]:before {
        font-size: 50px!important;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Favicon Not showing on Google Search #1429992

    Hey SandraSquires,
    Please try uploading your favicon.ico via FTP to the main directory of your site.
    Then you can request a re-crawl of your site in the Google Search Console, it may take some time for it to show in the Google search results.

    Best regards,
    Mike

    in reply to: Duplicate H1 on Category Pages #1429991

    Hi,
    Glad Guenni007 could help, thank you Guenni007, once you remove the manually added H1 from the post it will solve your issue. It is not needed as it is a duplicate of the post title and causes your title to show twice.
    Enfold_Support_4425.jpeg
    Please let us know if you have any other questions about this issue.

    Best regards,
    Mike

    Hi,
    The code that Yigit posted is meant to remove the character limitation in the breadcrumbs, it doesn’t seem to be working.
    Please include an admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    in reply to: How to make toolbar shown on frontpage #1429989

    Hey Grobi,
    Thank you for your patience, but I’m not sure what you mean by “toolbar”, do you mean the menu or the header? I see this when I scroll down, do you want it to always show?
    If so go to the header setting for the page and change to “No Transparency”
    Enfold_Support_4423.jpeg

    Best regards,
    Mike

    in reply to: Open Lightbox directly #1429988

    Hi,
    Try removing the code above and try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    function trigger_masonry_lightbox_on_load() { ?>
      <script>
    window.addEventListener('DOMContentLoaded', function() {
    (function($) {
    	setTimeout(function () {
        $('.av-masonry-container .av-masonry-item-with-image.lightbox-added:first').trigger('click');
    	}, 100);
    }(jQuery));
    });
    </script>
      <?php
    }
    add_action( 'wp_footer', 'trigger_masonry_lightbox_on_load', 99 );

    In my test this seems to work quickly, but if you find it is not working try changing the delay 100 to a higher number like 500
    Enfold_Support_4421.jpeg
    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    If you still have trouble please include an admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    Hi,
    Try removing the css above and try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field instead:

    @media only screen and (min-width: 768px) and (max-width: 1290px) { 
    #main .showroomfirst .av_two_third.showroomcontainer {
    	width: 48%;
    }
    #main .showroomfirst .av_one_third.dealerdetailsrechts {
    	width: 340px;
    	padding: 25px;
    	float: right;
    	margin: 0;
    }
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Menu problems – underline and dividers are not there #1429982

    Hi,
    Thank you for your patience, When I check the online version of the Google Open Sans font it seems that some of the font weights don’t support the accent symbols, for example SemiBold 600, Bold 700, ExtraBold 800 and Regular 400 do not, but these same one in Italic do:
    Enfold_Support_4406.jpeg
    So I created a test page with some of your test and the error showed:
    Enfold_Support_4408.jpeg
    Then I downloaded the Open Sans font from Google Fonts, and extracted it on my computer and added the OpenSans-VariableFont_wdth,wght.ttf to a zip file by itself:
    Enfold_Support_4415.jpeg
    and added it to the theme custom fonts:
    Enfold_Support_4419.jpeg
    and selected it for the headings in the theme options:
    Enfold_Support_4417.jpeg
    and then on my test page it shows correctly:
    Enfold_Support_4411.jpeg
    Please give this a try.

    Best regards,
    Mike

    in reply to: Checkbox im Bestellformular (Surecart) #1429981

    Hi,
    Thank you for your patience, I am not familiar with Surecart and don’t know if you are trying to use their checkbox, but I don’t see a checkbox option in the WordPress Classic Editor or in our Advanced Layout Builder. PLease explain further and link to your page where you have added the checkbox so we can see if some css would help.

    Best regards,
    Mike

Viewing 30 posts - 4,411 through 4,440 (of 34,963 total)