Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
I see that you are using the OVH webhost, unfortunately other users have reported that they are blocking our IP address and will not unblock it, so the demos can not import.
As a workaround try creating a localhost WordPress install and import the demo and then use the plugin Duplicator and migrate your localhost version to your webhost, see the video on the plugin page if you have not used this plugin before, it is quite easy.

Best regards,
Mike

Hi,
Please use the first icon in the element that you want to save as a template.

Best regards,
Mike

Hey Francesco,
Thanks when I check your main menu links they are using your custom font:

I note that you have used the Advanced Styling Main Menu Option 4 times and some set the font as Supera Gothic Light and others are Supera Gothic Book, so perhaps this is the issue that you are referring to.

The setting at the bottom will be the one to take preference, not the ones at the top in your screenshot, try removing the unnecessary duplicates and use one setting, you can click the red X to remove the extra ones.

Best regards,
Mike

Hi,
I assume that you mean in my screenshot, there I was using the “scroll” option.
In some of our demos we use a image element inside of the grid row and in others we use a column element with a background image in a grid row, try these options and if this doesn’t help then link to the demo that you are referring to and I can tell you the settings and elements used.

Best regards,
Mike

Hi,
Thank you for your patience, I see that you wrote that it only appears on physical devices unfortunately I don’t have a physical tablet to test with, please include a screenshot of the error and paste the image URL in your post. Please also include the screen resolution for portrait and landscape of the device that you are using when the error occurs, as there a few different sizes, such as 768px, 1024px, 1366px and also include the model and version of your tablet and the version of the browser that you are using so we can see if another team member has a similar tablet or can reproduce it.
A while back there was a different issue on iPads that only occurred on physical tablets and it turned out that the browser on some iPads can not be updated and this was why it only occurred on physical devices. The latest iPads didn’t have the same error, perhaps this is a similar situation.
Typically a CSS error would show on any device with the same screen size.

Best regards,
Mike

Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
In the LayerSlider options try choosing “autopaly after opening” and the “Play Muted” enabled:

In this thread this worked on Android but it may not work on iPhone, iPhones are the strictest and may block completely.
In the future this may not work at all, so your best option may be to use a image on mobile or a gif.

Best regards,
Mike

Hi,
Thanks for the login, I added the function in your child theme functions.php and it seems to solve the issue.
Please ensure that you clear your device cache a couple of times, please note that testing with iPads & iPhones can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.

function slow_scroll_to_anchor() { ?>
  <script>
(function($) {
  $('a[href*=#]:not([href=#])').click(function() {
  	var width = $(window).width()
    if (location.pathname.replace(/^\//,'') == this.pathname.replace(/^\//,'') 
&& location.hostname == this.hostname) {

      var target = $(this.hash);
      target = target.length ? target : $('[name=' + this.hash.slice(1) +']');
      if (target.length) {
      	if ($(window).width() < 768) {
        $('html,body').animate({
          scrollTop: target.offset().top - 10 //offsets for fixed header
        }, 1000);
        return false;
      } else {
      	$('html,body').animate({
          scrollTop: target.offset().top - 80 //offsets for fixed header
        }, 1000);
        return false;
      }
      } 
    }
  });
  //Executed on page load with URL containing an anchor tag.
  if($(location.href.split("#")[1])) {
      var target = $('#'+location.href.split("#")[1]);
      if (target.length) {
      	if ($(window).width() < 768) {
        $('html,body').animate({
          scrollTop: target.offset().top - 10 //offset height of header here too.
        }, 1000);
        return false;
      } else {
      	$('html,body').animate({
          scrollTop: target.offset().top - 80 //offset height of header here too.
        }, 1000);
        return false;
      }
      } 
    }
}(jQuery));
</script>
  <?php
}
add_action( 'wp_footer', 'slow_scroll_to_anchor', 99 );

Best regards,
Mike

Hey Yossi,
Thank you for your patience, I have tried reviewing your videos and pages on desktop and mobile and as I understand, on mobile the last menu item 1F from the homepage, or other pages falls short, and from what I can see the same issue is occuring with the last item on other pages. This seems to only be with the last items and only from other pages.
Is this correct?
I believe this is because when you are on the correct page all of the images and elements are loaded so clicking the last menu item lands correctly,
but from other pages going to the last menu item of a different page, the images are lazy loading changing the height of the page after load causing the issue.
Are you using a lazy load plugin or a caching pluging with lazy loading?
It looks like the images also are using the theme animation when they are in view, which will be different for mobile that desktop.

If you are using lazy loading please try to disable this to see if it helps, so we can determine if this is indeed the issue.
I think we can use some javascript to force the page to fully load and then scroll to the sections, but it will help if we had admin access to test.
Is this site live? Would you prefer us to test on a staging site?
If so please include an admin login in the Private Content area with a link to the staging site so we can test, or we can test on this site if you wish.

Best regards,
Mike

Hi,
Unfortunately we don’t know how the plugin works or how what you want would be achieved, we are limited to our support for third party plugins.

Best regards,
Mike

Hi,
Thanks for the login, and I’m glad this this helped you, although I would recommend using a custom ID so that the css only changes the image in the element that you wish and not in other elements in your site. If you add the custom ID: section-mobile-bg then your new css would be:

@media only screen and (max-width: 767px) { 
#section-mobile-bg.avia-section .av-parallax .av-parallax-inner {
    background-repeat: no-repeat;
    background-image: url(https://hauptwerk-zt.at/wp-content/uploads/2024/01/rendering1_smartp.jpg);
    background-position: 0% 50%;
}
}

As for your last question about stretch to scale, you didn’t say if you wanted this for the desktop or mobile, the element settings will only work for the desktop because you are using css to replace the image on mobile, so for mobile you would need to add a css rule.
But when I check it doesn’t look like it is needed for desktop or mobile because in both cases the whole image is shown.
Perhaps a screenshot of what you are seeing and further explanation would help

Best regards,
Mike

Hi,
Glad Guenni007 could help, thank you Guenni007, unless there is anything else we can assist with on this issue, shall we close this thread then?

Best regards,
Mike

Hi,
Glad to hear that recreating the page solved the issue, I’m not use what may have caused this as I can’t reproduce it. You can Enable the Avia Layout Builder Debugger to view the page shortcode, to see if you can spot anything unusual.
Since recreating the page solved the issue, shall we close this thread then?

Best regards,
Mike

Hi,
Thank you for your patience, I have asked the Dev Team to review this issue and will reply when they have reviewed and replied. Thank you for your patience

Best regards,
Mike