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Viewing 30 posts - 4,081 through 4,110 (of 34,610 total)
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  • in reply to: Duplicate H1 on Category Pages #1429991

    Hi,
    Glad Guenni007 could help, thank you Guenni007, once you remove the manually added H1 from the post it will solve your issue. It is not needed as it is a duplicate of the post title and causes your title to show twice.
    Enfold_Support_4425.jpeg
    Please let us know if you have any other questions about this issue.

    Best regards,
    Mike

    Hi,
    The code that Yigit posted is meant to remove the character limitation in the breadcrumbs, it doesn’t seem to be working.
    Please include an admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    in reply to: How to make toolbar shown on frontpage #1429989

    Hey Grobi,
    Thank you for your patience, but I’m not sure what you mean by “toolbar”, do you mean the menu or the header? I see this when I scroll down, do you want it to always show?
    If so go to the header setting for the page and change to “No Transparency”
    Enfold_Support_4423.jpeg

    Best regards,
    Mike

    in reply to: Open Lightbox directly #1429988

    Hi,
    Try removing the code above and try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    function trigger_masonry_lightbox_on_load() { ?>
      <script>
    window.addEventListener('DOMContentLoaded', function() {
    (function($) {
    	setTimeout(function () {
        $('.av-masonry-container .av-masonry-item-with-image.lightbox-added:first').trigger('click');
    	}, 100);
    }(jQuery));
    });
    </script>
      <?php
    }
    add_action( 'wp_footer', 'trigger_masonry_lightbox_on_load', 99 );

    In my test this seems to work quickly, but if you find it is not working try changing the delay 100 to a higher number like 500
    Enfold_Support_4421.jpeg
    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    If you still have trouble please include an admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    Hi,
    Try removing the css above and try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field instead:

    @media only screen and (min-width: 768px) and (max-width: 1290px) { 
    #main .showroomfirst .av_two_third.showroomcontainer {
    	width: 48%;
    }
    #main .showroomfirst .av_one_third.dealerdetailsrechts {
    	width: 340px;
    	padding: 25px;
    	float: right;
    	margin: 0;
    }
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Menu problems – underline and dividers are not there #1429982

    Hi,
    Thank you for your patience, When I check the online version of the Google Open Sans font it seems that some of the font weights don’t support the accent symbols, for example SemiBold 600, Bold 700, ExtraBold 800 and Regular 400 do not, but these same one in Italic do:
    Enfold_Support_4406.jpeg
    So I created a test page with some of your test and the error showed:
    Enfold_Support_4408.jpeg
    Then I downloaded the Open Sans font from Google Fonts, and extracted it on my computer and added the OpenSans-VariableFont_wdth,wght.ttf to a zip file by itself:
    Enfold_Support_4415.jpeg
    and added it to the theme custom fonts:
    Enfold_Support_4419.jpeg
    and selected it for the headings in the theme options:
    Enfold_Support_4417.jpeg
    and then on my test page it shows correctly:
    Enfold_Support_4411.jpeg
    Please give this a try.

    Best regards,
    Mike

    in reply to: Checkbox im Bestellformular (Surecart) #1429981

    Hi,
    Thank you for your patience, I am not familiar with Surecart and don’t know if you are trying to use their checkbox, but I don’t see a checkbox option in the WordPress Classic Editor or in our Advanced Layout Builder. PLease explain further and link to your page where you have added the checkbox so we can see if some css would help.

    Best regards,
    Mike

    Hey Gary,
    Thank you for your patience and the link to your site, I don’t have a iPhone but I checked you page with my Android and the menu scroll worked only sometimes and only a little when it did work. When I used the Chrome Dev Tools, it also only works sometimes, compared to our demo site which has a very long mobile menu which works correctly.
    When I check your site I first see this error: Uncaught SyntaxError: Unexpected token ';' (at denture6/:83:51)
    Enfold_Support_4404.jpeg
    I also see this error: Uncaught (in promise) InvalidValueError: Map: Expected mapDiv of type HTMLElement but was passed null.
    an when I try to scroll in your menu this error occurs hundreds of times: Unable to preventDefault inside passive event listener invocation.
    So I believe that these javascript errors are causing your scroll issue, I recommend first removing your custom javascript and try you get your page a have no errors, then I believe the issue will be solved.
    Then try adding your javascript back one at a time and solve errors as you find them.

    Best regards,
    Mike

    in reply to: Help: Request Entity Too Large #1429979

    Hi,
    My research point to low server settings for this error.
    Try going to WordPress ▸ Tools ▸ Site Health ▸ Info ▸ Server and compare the settings to these:
    Enfold_Support_4402.jpeg
    and if any of these are low:
    PHP max input variables
    PHP time limit
    PHP memory limit
    Max input time
    Upload max filesize
    PHP post max size

    ask your webhost to help adjust them, or try the steps in the article linked above.

    Best regards,
    Mike

    in reply to: Blog Post Filter #1429977

    Hey epkdesign,
    Thanks for the link to your example page, this site seems to be using a custom theme and I couldn’t identify any plugin used for the filter, I believe that it is a customized filter.
    Enfold doesn’t have one like this, you could try the Masonry Element, which has a filter but not quite the same.
    Otherwise you could try a post filter plugin, but I don’t have any experience with these so I can’t offer any advice.

    Best regards,
    Mike

    in reply to: avia button as circle #1429931

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Changing Theme Options Breaks Element Loading #1429927

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: avia button as circle #1429926

    Hey Sebastian,
    I tested with a medium sized button and this css:

    .my-custom-button,
    .my-custom-button a.avia-button {
    padding: 0;
    width: 100px;
    height: 100px;
    border-radius: 100px;
    line-height: 108px;
    }
    
    .my-custom-button .avia_iconbox_title {
    width: 72px;
    display: inline-block;
    line-height: 16px;
    }

    This was the result:
    Enfold_Support_4400.jpeg
    Please give this a try.

    Best regards,
    Mike

    in reply to: Import demo Parallax only loads 2 pages, without images #1429925

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Submenu is not aligned with its parent #1429923

    Hi,
    Glad Nikko was able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Latest News enfold #1429922

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Import demo Parallax only loads 2 pages, without images #1429886

    Hi,
    Thanks for the link to your webhost “panel” I was able to get into your site and found the “Enfold 2017” in installed and not the “Parallax demo” so if you want to use the Parallax demo you first need to reset the site because you can not install two different demos at once. Please use the WP Reset plugin.
    After you reset and install the Parallax demo, please note that it only has one page “frontpage”, the other pages “privacy and sample” is from WordPress.
    If the frontpage is not loading please go to the theme settings Enfold Theme Options ▸ Theme Options ▸ Frontpage Settings and ensure the “frontpage” is selected, under that settings is the opeion for the “blog” page, the should be empty or say “select page”, in your case it may say “frontpage” if so this is the conflict, please change.
    Then the frontpage will work correctly.

    Best regards,
    Mike

    in reply to: Latest News enfold #1429884

    Hey jeel147,
    To remove the image placeholder try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .sidebar .news-thumb.no-news-thumb {
    	display: none;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: “Duplicate” in the page overview #1429883

    Hey ebenanders,
    This option is not standard for WordPress, typically it is added by a plugin, please review your plugins to determine which one is adding this function.
    I prefer using the WP Code duplication script in my child theme functions.php, instead of a plugin.

    Best regards,
    Mike

    in reply to: Move the published date and author name below the title #1429881

    Hi,
    Glad Nikko was able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Align Buttons #1429880

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Animate Extra Elements in header #1429878

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Animate Extra Elements in header #1429826

    Hi,
    Thanks for the link to your site and your css, here are two examples that work in my test:
    slide-in-left, I changed the time to 2 seconds so you can see the animation, feel free to adjust to suit.

    @keyframes slide-in-left {
    from {
    transform: translateX(-100%);
    }
    to {
    transform: translateX(0%);
    }
    }
    #top .phone-info div {
    animation: slide-in-left 2s;
    }
    

    slide-in-right:

    @keyframes slide-in-right {
    from {
    transform: translateX(100%);
    }
    
    to {
    transform: translateX(0%);
    }
    }
    #top .phone-info div {
    animation: slide-in-right 2s;
    }

    Best regards,
    Mike

    Hi,
    Thank you, the Dev Team will reply in the feature request thread, you should receive email notifications when they have reviewed it.
    Thank you for your patience and for using Enfold.

    Best regards,
    Mike

    Hi,
    Thank you for the link to your site, I didn’t find the same page where the breadcrumbs were three lines, but I found a page where the breadcrumbs were two lines and this css seems to work, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 767px){
    .responsive .title_container .breadcrumb {
        position: relative;
        margin-top: unset;
        top: unset;
    
    }
    }

    If this doesn’t help where the breadcrumbs were three lines please include a link to the page directly.
    Please see the screenshot in the Private Content area of the expected results.

    Best regards,
    Mike

    Hey dimitrovdimitar,
    Thanks for the screenshot, it looks like the breadcrumbs are aligned with your logo:
    Enfold_Support_4396.jpeg
    please explain where you want the breadcrumbs to be, perhaps a mockup would help, and include a link to your site so we can examine.

    Best regards,
    Mike

    Hi,
    If you would like to suggest this as a feature, the Dev Team has opened a new Github Feature Request for users to place requests and follow them as the Dev Team reviews them.
    This would be the appropriate please to submit requests, thank you for your patience and understanding and for using Enfold.

    Best regards,
    Mike

    in reply to: Centre Footer #1429753

    Hi,
    Please remove the css I posted and only use the css Ismael posted.
    Stacked on top of each other for mobile is the default behavior.

    Best regards,
    Mike

    in reply to: Align Buttons #1429752

    Hi,
    It could be disabled by a plugin or by SiteGround as in the documentation Ismael linked to above, if you can’t enable it ask SiteGround to help you or use FTP to edit the file directly.

    Best regards,
    Mike

    in reply to: Testing SiteGround CDN I get x-proxy-cache: MISS #1429748

    Hey Francesco,
    Thanks for your patience the file that the report seems to point to: /wp-content/themes/enfold/includes/helper-privacy.php
    is for the theme cookie settings, but it doesn’t look like you are using the theme cookie settings on your site, it looks like you are using a third party cookie manager.
    The cookie PHPSESSID is the default WordPress session cookie.
    I would first recommend disabling all of your plugins including your third party cookie manager and check again.
    In another thread the SiteGround support has said that the WPML plugin uses the WordPress PHPSESSID and this leads to the SiteGround cache to fail, so your third party cookie manager, or another plugin may also be doing the same on your site.
    Since you are not using the Theme cookie settings the file above would not be loaded, but please check the settings at Enfold Theme Options ▸ Cookie Consent ▸ Cookie Consent Message to ensure that you have this disabled, perhaps you are using a combination of the two that I don’t know about.
    I would also point out that in another thread the SiteGround support has said that the files at:
    \enfold\config-layerslider\LayerSlider\assets\classes\class.ls.exportutil.php ▸ line 178
    \enfold\framework\php\wordpress-importer\avia-export-class.php ▸ line 215
    contain the line header(‘Pragma: no-cache’); and this also causes the SG cache to fail, but these files are only loaded in the backend when a admin exports the theme settings, so this would not be loaded on the frontend or be a part of a cache.
    You can try to manually remove these line to see if this helps your situation.
    If it does then perhaps the SG cache is adding backend files to the cache in error.
    Another solution that one user found helpful was to add this code to the child theme functions.php, which is from this Stack Exchange solution to override the WordPress default PHPSESSID to solve issues with a Varnish server.

    function varnish_safe_http_headers() {
        header( 'X-UA-Compatible: IE=edge,chrome=1' );
        session_cache_limiter('');
        header("Cache-Control: public, s-maxage=120");
      if( !session_id() )
      {
        session_start();
      }
    }
    add_action( 'send_headers', 'varnish_safe_http_headers' );

    Hopefully one of these suggestions will help you, it’s kind of a hard issue because each SiteGround support tech points to a different cause, but they all seem to point to the WordPress default PHPSESSID breaking the SG cache.

    Best regards,
    Mike

Viewing 30 posts - 4,081 through 4,110 (of 34,610 total)