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Hi,
Thanks for your screenshot and the link to your shop page, I didn’t find the sub-menu as in your screenshot, so I assume that you have it disabled right now.
By default the sub-menu is not sticky on mobile devices so I assume that you are using some custom css to achieve this, I also recognize the extra space as the space of the admin bar when you are logged in. Try enabling the sub-menu and log out and check again.Best regards,
MikeFebruary 24, 2024 at 1:15 pm in reply to: Mime type error with Post CSS Files still a problem #1435283Hi,
When nosniff is used the default type is text/css others are blocked, I understand this to mean that there is no need to add text/css.
Since I can not reproduce the error using X-Content-Type-Options “nosniff”, I believe this is related to the server type, perhaps thinkjarvis could test with the rule in his .htaccess and see if that helps.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Thanks for your patience, I see this on your site, and I note that adding multiple items from the same product page doesn’t show the product count, it will only show if you go to another product or the cart page. I’m not able to reproduce this on our demo page, so perhaps this is a plugin conflict, try disabling all of your plugins, including cache and If that resolves the issue, reactivate each one individually until you find the conflict.Best regards,
MikeHi,
Perhaps I’m not understanding correctly, because I don’t see a mailchimp newsletter widget in your widgets, I only see a page widget:

If you mean the Newsletter via Mailchimp panel in the theme options, then this is a theme option that you can not remove:

If you are receiving WordPress error emails then this is something else and we will need you to enable WordPress Debug so we can evaluate further.
Your site is using a footer page and not the widgets, so if you want to adjust the footer please go to that page.
Are you using a access plugin, like a role editer, one that I don’t see when I login, if so please disable it.Best regards,
MikeFebruary 23, 2024 at 5:48 pm in reply to: custom enfold theme worked for 7 years, issue after woocommerce and wp update #1435239Hi,
@ParsbergGroup, I am not sure what you mean by adding the item purchase code to the NAVIGATION section if you mean adding the purchase code to the theme update panel, then this will not work because you should enter the Envato Token, not the purchase code, you should see a link to the documentation explaining further:

if you have a old install then it will say “API” which is not the same and you will need to update manually:
To update manually you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

Please note that since this is not your thread posting your private info here will not be private, the person that opened this thread will as see your private info, and you will not see our comments in the Private Content area.
I recommend opening a new thread for your questions instead of adding your question to an old thread that someone else started. I recommend removing your private info from this thread and let us know that you have opened a new thread if I misunderstood your question and my answer didn’t help.Best regards,
MikeHi,
To hide the side post navigation try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:#top .avia-post-nav { display: none; }aAfter applying the css, please clear your browser cache and check.
Best regards,
MikeHey EmanuelaD,
Thanks for the login, I see that none of your widgets are working correctly, and there is a pagine widget that can’t be removed, but I don’t see any class-avia-mailchimp.php errors.
Please try disabling all for your plugins and if that helps, then then enable each one at a time to find the conflict.Best regards,
MikeHi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey Judith Rauschenbach,
Our current version 5.6.10 supports PHP v7.4-v8+Best regards,
MikeHey Josh,
Your button should be a menu item that you can find in your menu and remove it, if you only want to hide it on mobile you can add this class the class field:
av-small-hide av-mini-hide

notice that there are no dots and there is a space.If you have further questions please log in to the support forum and open a new thread. Please note that using the contact form is not appropriate for support questions.
If you are unable to login to the support forum because you don’t have a activate support contract, please try going to your Theme Forest account and renew your support and then log in to the support forum and open a new thread.Best regards,
MikeHi,
I adjusted the css above, please remove yours and try the above css again, then clear your browser cache and check.
Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.Best regards,
MikeHi,
Thanks for your patience, I checked your staging site and enabled the theme File Merging And Compression, but I don’t see any MIME type errors, I also checked your live site and it looks like the File Merging And Compression is enabled there but I don’t see any errors.
Above you wrote that after clearing the cache the errors don’t show for a while, so perhaps this is the case.
I see that your Header is set with X-Content-Type-Options “nosniff”
Is your server type a Plesk or similar? Try finding out if mod_headers rule:
Header set X-Content-Type-Options "nosniff"
is added to your server header directly, or if is added to your .htaccess file, if it is not in your .htaccess file try removing it completely and then test or move it to your .htaccess file.Best regards,
MikeHey Francesco,
Your version is very old and Envato made a change in how the update is done in the backend, so you must manually update this time and then the auto updates will work in the future.
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.
If you need further assistance, please log in to the support forum and open a new thread, please note that using the contact form is not appropriate for support questions.
If you are unable to login to the support forum because you don’t have a activate support contract, please try going to your Theme Forest account and renew your support and then log in to the support forum and open a new thread.Best regards,
MikeHi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeFebruary 22, 2024 at 12:36 pm in reply to: Mime type error with Post CSS Files still a problem #1435120Hi,
thinkjarvis Thanks for your patience, and thank you Guenni007 for your feedback.
I tested the above code in my .htaccess and I found no errors and then I checked with this online tool to ensure MIME sniffing was disabled:

but I don’t have a Plesk server, I have a LiteSpeed with cPanel, perhaps this is the cause, try making the change in the .htaccess file instead.Best regards,
MikeHey daves1997,
Thank you for your patience, I believe this is related to your previous thread, where your homepage had been saved with a different builder and the page shortcode was broken.
When I check your page now it is not loading for me at all, have you tried to create a new homepage? Perhaps you could use your webhost backups to roll your site back to before the error occurred? Most webhosts do automatic backups, some daily and others weekly or monthly, try reaching out to your webhost and ask how often they do it and how you can roll back, they can most likely do this for you quickly if you have a general idea when this occurred.Best regards,
MikeHi,
Thank you for sharing, perhaps others will find this helpful, shall we close this thread then?Best regards,
MikeHi,
Your image looks like a subscribe popup form, I assume you are referring to the slightly transparent background overlay and that the box is white, with a dashed border, the following adjustments will produce this:

#top .avia-cookie-consent-wrap[aria-hidden="false"] { background-color: rgba(0, 0, 0, 0.3); height: 100vh; width: 100vw; top: 0; position: absolute; z-index: 999; } #top .avia-cookie-consent.avia-cookiemessage-bottom { bottom: unset; left: unset; margin: 0; position: absolute; top: 50%; left: 50%; transform: translate(-50%, -50%); background-color: #fff; color: #000; border: 3px dashed #000; } #top .avia-cookie-consent .avia-cookie-consent-button { display: block; width: 60%; margin: 10px auto; background-color: #e1e1e1; color:#000; } #top .avia-cookie-consent p { display: block; padding-bottom: 20px; } #top .avia-cookie-consent-button { border-radius: 50px; } @media only screen and (max-width: 767px) { #top .avia-cookie-consent.avia-cookiemessage-bottom { width: 80%; } } @media only screen and (min-width: 768px) { #top .avia-cookie-consent.avia-cookiemessage-bottom { width: 25%; } }Best regards,
MikeHey reqonsult,
Please see our documentation: Adding your own Fontello or Flaticon Icons Fontello icons work best and please note that these are a icon font and not a image icon, so they must be black + white and not colors.
Note that sometimes Fontello can be picky, so here is a way to fix them.
If you want you use color icons you can use css to show them, see this exampleBest regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:div.avia-popup .mfp-close:hover { border: none; transform: unset; -webkit-transform: unset; } div.avia-popup .mfp-close:hover, div.avia-popup .mfp-close { border: none; cursor: pointer; }After applying the css, please clear your browser cache and check.
Best regards,
MikeHey Antonio,
To remove the burger menu spin, Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:#top .av-hamburger--spin.is-active .av-hamburger-inner { transform: unset; } #top .av-hamburger--spin.is-active .av-hamburger-inner::after { transform: unset; } #top .av-hamburger--spin.is-active .av-hamburger-inner::before { top: -10px; opacity: 1; } #top .av-hamburger--spin.is-active .av-hamburger-inner::after { bottom: -10px; opacity: 1; }Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
After applying the css, please clear your browser cache and check.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeFebruary 20, 2024 at 5:10 pm in reply to: clear thin border to the right of each label on my menu #1434922Hi,
Thanks for the feedback, I don’t have access to Safari today, if you want to see if there is a Safari specific solution for this then reply back and we will leave it open for a Mod with Safari to check. You could also create a blank page public with the menu for other forum users to see and offer ideas, I believe @Guenni007 uses Safari and he is very knowledgeable.
But this might just be an issue with Safari, any solution will effect all browsers so it is possible a Safari fix will cause issues in the others, I’m not sure.Best regards,
MikeHey Alex,
It looks like you have a cookie bar plugin that is placing a cookie bar at the top of your page, but I only see the cookie in the page source code and not on the frontend, this is pushing down your menu. So you can disable the plugin or if the plugin allows you to move the cookie bar to the bottom, that would probably also help.Best regards,
Mike -
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