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Hi,
Thanks for sharing the page shortcode, but this is not causing an error on my site. I see the colon in the special heading and would not expect this to cause an issue.
When you check the Enfold Shortcode Parser field below the debugger do you see any errors? On my site I see none.
This doesn’t seem to point to the theme causing the 403 (Forbidden) error on admin-ajax.php, I know that you already tried deactivating all of your plugins and adjusting your server database connections & memory settings to match what my test site is using without success, did you ever find out if mod_security is enabled on the server and tried disabling it?
I’m not sure what could ba causing this, what web host are you using?Best regards,
MikeFebruary 9, 2024 at 12:17 pm in reply to: How to add a button to Easy Slider that is consistent on all slides #1433805Hi,
Thanks for the feedback, so in summary it sounds like with the theme compression/merging enable and the WPFC running but the plugin minification/compression disabled with CF running the issue is solved and your pagespeed mobile performance score is ~90
It sounds like the double minification/compression beteen the theme and WPFC was causing the issue, lad to hear that you have this sorted out, unless there is anything else we can help with on this issue, shall we close this thread then?Best regards,
MikeHi,
Thanks, the fonticons that you wanted were inside of another directory inside of the zip file, I created a new zip file for you and uploaded it and now they show in the theme. Please clear your browser cache and check.Best regards,
MikeFebruary 8, 2024 at 6:10 pm in reply to: Header Layout: Logo left, Widgets right, menu below #1433713Hi,
Thank you for your patience, I’m not sure why, but the layout of the elements is different on your site, so the css was not working, I adjusted the css to achieve what you wanted, please clear your browser cache and check. Please see the screenshots in the Private Content area of the results.Best regards,
MikeHi,
The icons are probably not in the correct format, try linking to your file so we can check.
Where you trying to use color icons from flaticon? Try using Fontello instead.Best regards,
MikeFebruary 8, 2024 at 1:01 pm in reply to: Topic: Portfolio Categories: Show a particular category on Load #1433683Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
You could try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:@media only screen and (max-width: 767px) { #top #wrap_all .all_colors #av_section_1 h1 { font-size: 35px; } }
It will make the H1 text at the top of the page linked below 35px on mobile instead of the 65px that it is now on desktop.
Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
After applying the css, please clear your browser cache and check.Best regards,
MikeHi,
I was not able to reproduce this on my test site, try copying the page shortcode and sving to a plain text file and upload to DropBox or such so we can try to reproduce on your site.
To copy the page shortcode Enable the Avia Layout Builder Debugger
If you are using HTML code in title elements this could break your site if you make an error and have unclosed tags, but in this case you should see the warning in the backend:
Best regards,
MikeHi,
It looks like an issue with the file on our site, I have asked the team to replace it, for now you can use the one I linked to below.Best regards,
MikeFebruary 8, 2024 at 12:37 pm in reply to: Header Layout: Logo left, Widgets right, menu below #1433675Hi,
Thank you, the login is showing now, but I’m having trouble determining why this is not working on your site and it is on the three different demos that I have tested.
Which demo import did you you start with?Best regards,
MikeFebruary 7, 2024 at 6:10 pm in reply to: Topic: Portfolio Categories: Show a particular category on Load #1433523Hi,
Thank you for your patience, unfortunately this element doesn’t have this option, you can choose to only show the one category alone by choosing only one category, or if you want to enable many categories and have one selected first you can try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:function custom_script() { ?> <script> (function($){ setTimeout( function() { var grid = $('#js_sort_items .sort_by_cat'); if( grid ) { grid.find('a[data-filter="austria-trend_sort"]').trigger('click'); console.log('click'); } }, 800); })(jQuery); </script> <?php } add_action( 'wp_footer', 'custom_script', 99 );
This will click your “austria-trend” sort option on page load. You can change this to the item you wish and adjust the delay option (800) if you wish. I tested this on your page by injecting it in the browser and it working well.
Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.Best regards,
MikeHi,
Do you want a different font sizes for the text in your topbar or do you mean for a text element on your page?
The “Font sizes” – “Textblock Font Sizes” and changing smaller screens settings should work if it is in a text element on your page.
Try disabling any caching plugins and check again. Also note that if you have set the font size in the Enfold Theme Options ▸ Advanced Styling, or with custom css, this may override the element setting.
If this doesn’t help please include an admin login in the Private Content area and tell us which text block you are working on so we can check.Best regards,
MikeHey Monika,
Thanks for the login, I uploaded the child theme for you :
Please enable it and import your parent theme settings, see our documentation here.Best regards,
MikeFebruary 7, 2024 at 12:23 pm in reply to: How to add a button to Easy Slider that is consistent on all slides #1433457Hi,
Ok, it sounds like CloudFlare is activate when WPFC is activate and the two of them cause the issue.
Was WP-Optimize also active?
Try removing the CloudFlare API from WPFC so only the WPFC is active & disable WP-Optimize if active and see if the error occurs.
We are trying to isolate the issue, this is why we are testing in a way that each is enabled by it self, thank you for your patience, but it sounds like you are getting close to finding the issue.
The theme CSS/JS compression/Merging is still disabled correct?Best regards,
MikeHi,
The thread that you have found in from 2019, and includes the solution at the bottom, did you try it?
Your last post was:We have also tested it on a staging site that have no cache and here there are no issue.
So it sounds like you are saying that on your staging site there is no issue, is this correct?
Best regards,
MikeHey dweddell,
I see that you have other fonticons uploaded so I assume that your PHP ZipArchive Extension is enabled, typically that is what the error means.
Perhaps you will need to extract the flaticon zip file on your computer and ensure that there is not other zip files inside and then re-zip it.
Please note that you can only use flaticon icons that have no colors, they must be fonticons not svgs.Best regards,
MikeFebruary 6, 2024 at 7:53 pm in reply to: Header Layout: Logo left, Widgets right, menu below #1433344February 6, 2024 at 7:49 pm in reply to: How to add a button to Easy Slider that is consistent on all slides #1433342Hi,
I checked in Windows in Chrome, Firefox, & Edge while logged out and the zoom is showing for me now.
So now that it is working try to re-enable each part one at a time and wait an hour in between to ensure it doesn’t cause the error.
Try first with WP-Optimize
then enable Cloudflare
then enable WPFC
then CSS/JS compression/Merging
and see where the error occurs again.
It is possible that somewhere a file was corrupt and now that it has been cleared you won’t see the error again.Best regards,
MikeFebruary 6, 2024 at 5:52 pm in reply to: Header Layout: Logo left, Widgets right, menu below #1433308Hi,
I added this function in your child theme functions.php to allow your page to fully load, and then scroll to anchor so the height of elements while loading doesn’t change the anchor possession.function custom_slow_scroll_script() { ?> <script> (function($) { $('a[href*=#]:not([href=#])').click(function() { if (location.pathname.replace(/^\//,'') == this.pathname.replace(/^\//,'') && location.hostname == this.hostname) { var target = $(this.hash); target = target.length ? target : $('[name=' + this.hash.slice(1) +']'); if (target.length) { $('html,body').animate({ scrollTop: target.offset().top - 125 //offsets for fixed header }, 2000); return false; } } }); //Executed on page load with URL containing an anchor tag. if($(location.href.split("#")[1])) { var target = $('#'+location.href.split("#")[1]); if (target.length) { $('html,body').animate({ scrollTop: target.offset().top - 125 //offset height of header here too. }, 2000); return false; } } }(jQuery)); </script> <?php } add_action('wp_footer', 'custom_slow_scroll_script');
This seems to work in my tests, please clear your browser cache and check.
Please note that some browsers may require you to clear the history in order to fully clear the cache.Best regards,
MikeHey diana,
Perhaps you were uploading the full theme file with the documentation, try the Installable WordPress file only version, this is available in your Theme Forest account for the theme as a download option. I installed version v5.6.9 for you and enabled the child theme and your site seems fine.
Another way to manually update is to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
then you will see the Theme updated successfully message.
Best regards,
MikeHi,
So are you saying that on your staging site with no cache there is no issue?Best regards,
MikeHi,
Glad we were able to help, and thank you for the kind feedback, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeFebruary 6, 2024 at 4:49 pm in reply to: Header Layout: Logo left, Widgets right, menu below #1433301Hi,
Something must have gone wrong with your post to this thread with the login, because it is not showing.
Please try loggin into the support forum and reply to this thread and include an admin login to your site in the Private Content area, instead of replying to a email notification.Best regards,
MikeFebruary 6, 2024 at 12:02 pm in reply to: after changes effects/pictures only appear in preview #1433265Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeFebruary 6, 2024 at 12:01 pm in reply to: How to add a button to Easy Slider that is consistent on all slides #1433264Hi,
I checked your site and the the WPFC cache is still active, the cloudflare is activated with an API here:
Try removing the API key and then disable the WPFC plugin, and wait 24 hours, and then see if to zoom shows on the slider when you are logged out.
Your WP-Optimize is also caching, so also disable this.
I am uncertain how to disable server cache at GoDaddy also, so if these steps above don’t help after 24 hours then ask your webhost how you can clear/disable the server cache at GoDaddy, but you may not need to do this because waiting 24 hours should clear the server cache anyway.
PLease note that you may see everything fixed after 1 hour, but I have seen cases where it took cloudflare up to 24 hours.Best regards,
MikeFebruary 6, 2024 at 11:43 am in reply to: scroll-margin-top & scroll-padding-top css properties #1433220Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
Mike -
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