Page 1119 – Support | Kriesi.at – Premium WordPress Themes

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April 30, 2017 at 7:42 pm in reply to: Static overlay on top of all sliders #785373

Mike
Moderator

Hi,
Oh, from what I saw the text was not sliding, except the opening animation, the logo is the slider and moved over the video.
Here is the logo slide:

That site seems to be using the plugin: https://wordpress.org/plugins/media-element-html5-video-and-audio-player/ for the video.
But I don’t know how they got the video player under the slider, but the slider is transparent and that is what has the logo. Hope this helped :)

Best regards,
Mike

April 30, 2017 at 7:30 pm in reply to: Grid Row Background Overlay #785371

Mike
Moderator

Hi,
Yes that is how I read it, try shooting Metavrse a message to confirm :)

Best regards,
Mike

April 30, 2017 at 7:24 pm in reply to: Using Span to align text on mobile phones only #785369

Mike
Moderator

Hi,
Try adding it below the other css.

Best regards,
Mike

April 30, 2017 at 7:21 pm in reply to: Colour gradient in colour sections? #785368

Mike
Moderator

Hi,
That’s weird, I had worked on it for quite a while and you saw it was working :(
Do you have a site caching system, or CDN?

*Removed screenshot, sorry.

Best regards,
Mike

April 30, 2017 at 7:14 pm in reply to: Align both sides not available in backend anymore #785365

Mike
Moderator

Hi,
Please try deactivating all active plugins and check if that helps. Then you can activate them one by one to find the culprit.
I can’t think of any other settings that would hide them, but they are available in the newest version.

Best regards,
Mike

April 30, 2017 at 7:04 pm in reply to: Custom Header Size has no effect to blogs etc #785361

Mike
Moderator

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

Best regards,
Mike

April 30, 2017 at 6:56 pm in reply to: Static overlay on top of all sliders #785359

Mike
Moderator

Hey tech500,
Yes it can be done with the built in sliders “Fullscreen Slider” & “Fullwidth Easy Slider”
Add your images to the slider then set your options and at the bottom of that screen check “Use first slides caption as permanent caption”

Then add your caption to the first slide by clicking it and going to the “caption” tab. Then choose your “Caption Positioning”, in this case we’ll choose “Right Framed”.

Save and publish :)

Best regards,
Mike

April 30, 2017 at 6:28 pm in reply to: AMP pages #785346

Mike
Moderator

Hi,
Thank you for sharing your solution, we will close this now. Thank you for using Enfold.

Best regards,
Mike

April 30, 2017 at 6:25 pm in reply to: Enfold and Woocommerce error #785343

Mike
Moderator

Hey galluzzino,
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

Please consider making a backup with a plugin such as https://wordpress.org/plugins/duplicator/

Best regards,
Mike

April 30, 2017 at 6:20 pm in reply to: Job Board Filter Issue #785341
Mike
Moderator
Hi,
Try this code in the General Styling > Quick CSS field:
```
.job_filters .job_types li {
    float: left;
    border-right: 0px!important; 
    padding: 0px!important; 
}
```
Best regards,
Mike
April 30, 2017 at 6:10 pm in reply to: Custom Header Size has no effect to blogs etc #785336
Mike
Moderator
Hi,
I believe I have it the way you want it :)
I added this to your General Styling > Quick CSS field:
```
.html_header_top.html_header_sticky #top #wrap_all #main {
    padding-top: 85px!important; }
```
Best regards,
Mike
- This reply was modified 8 years, 2 months ago by Mike. Reason: added image link to private area
April 30, 2017 at 5:34 pm in reply to: Mailchimp Form Placeholder #785318

Mike
Moderator

Hi,

Best regards,
Mike

April 30, 2017 at 5:34 pm in reply to: Mailchimp Form Placeholder #785317

Mike
Moderator

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

Best regards,
Mike

April 30, 2017 at 5:32 pm in reply to: Google Analytics – Multiple tracking codes #785315
Mike
Moderator
Hey Camilla,
I found this link that says you can: https://developers.google.com/analytics/devguides/collection/analyticsjs/creating-trackers#working_with_multiple_trackers
In Enfold / Google Services / Google Analytics Tracking Code you need to enter the full script and create a second ga line, like this:
```
<script>
(function(i,s,o,g,r,a,m){i[‘GoogleAnalyticsObject’]=r;i[r]=i[r]||function(){
(i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
})(window,document,’script’,’https://www.google-analytics.com/analytics.js’,’ga’);

ga('create', 'UA-XXXXX-Y', 'auto');
ga('create', 'UA-XXXXX-Z', 'auto', 'clientTracker');
ga('send', 'pageview');
ga('clientTracker.send', 'pageview');

</script>
```
Best regards,
Mike
April 30, 2017 at 5:18 pm in reply to: Web translator #785308

Mike
Moderator

Hi,
Can you add a link to the Google Maps Pro you bought, I don’t think it’s the same as the Google Maps in the Media Elements.
Anyways, to get the Google Maps in the Media Elements to work, you first go to Enfold Theme Options > Google Services > Google Maps & enter your Google Maps API Key. There are links in that area to help get you API Key.

Best regards,
Mike

April 30, 2017 at 4:50 pm in reply to: Avia custom woo page, incompatible with woocommerce search widget #785295

Mike
Moderator

Hi,
I’m sorry but I can’t find the cause of this issue. I’ll ask the rest of the support team to check this thread.

Best regards,
Mike

April 30, 2017 at 4:33 pm in reply to: Bold marked text turns *really* bold after some miliseconds #785291

Mike
Moderator

Hi,
We will need a admin login with full editing rights, this one does not allow us to edit your theme.
Also do you want the original loading “bold” or the “bold” of the final page load?

Best regards,
Mike

April 30, 2017 at 4:23 pm in reply to: Colour gradient in colour sections? #785287
Mike
Moderator
Hi,
I have created a work around for your gradient overlay, I turned off the color section gradient, and added this to your child theme css:
```
#homeintro:before {
    content: '';
	position: absolute!important; 
	top: 0;
	right: 0;
	bottom: 0;
	left: 0;
	background-image: linear-gradient(to bottom right,#007777,#dc4225)!important; 
	opacity: .6!important;  
  }
```
Best regards,
Mike
April 30, 2017 at 3:04 pm in reply to: Instagram feed in footer widget: how to make a box with margin around each pic? #785259

Mike
Moderator

Hi,
I understand that is what you would like, but I tried the explain that the issue is the element is at 100% of the space available, so to make more room around each picture you will need to make them smaller or reduce the number of images.

Would you like me to make the images smaller?

Best regards,
Mike

April 30, 2017 at 3:00 pm in reply to: Reduce space between element #785257
Mike
Moderator
Hi,
Try this code in the General Styling > Quick CSS field:
```
#top .related_posts {
    margin-bottom: 0px!important; 
    padding-bottom: 0px!important; 
}
```
Best regards,
Mike
April 30, 2017 at 2:49 am in reply to: cant edit my website since last update!!!! #785160

Mike
Moderator

Hi,
Glad we were able to help. Thank you for using Enfold.

Best regards,
Mike

April 30, 2017 at 2:47 am in reply to: Gallery controls not visible -off screen click to close not working either #785158

Mike
Moderator

Hi,
Glad Victoria was able to help, we will close this now. Thank you for using Enfold.

Best regards,
Mike

April 30, 2017 at 2:41 am in reply to: Avia custom woo page, incompatible with woocommerce search widget #785157

Mike
Moderator

Hey ithagen,
Do you mean the page that is set as the default WooCommerce Shop Overview? Because The Advanced Editor should not be used on the shop page, nor the debugging theme support box.

Best regards,
Mike

April 30, 2017 at 2:30 am in reply to: Lost white in contact #785154
Mike
Moderator
Hi,
Sorry I should have seen that, add this:
```
.value_verifier_label {color: #666666}
```
Best regards,
Mike
April 30, 2017 at 2:26 am in reply to: Page Changes Not Updating on Specific Page #785151

Mike
Moderator

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

Best regards,
Mike

April 30, 2017 at 2:22 am in reply to: How do I use the Enfold Masonry Gallery with a different theme? #785150

Mike
Moderator

Hey despeaux,
Unfortunately to use Enfold and the Masonry Gallery you will have to recreate your site in Enfold. Fortunately Enfold is easy to use with many amazing elements, you may even find creating a new 2.0 version of your site will be a joy and blow your client away!

Best regards,
Mike

April 30, 2017 at 2:11 am in reply to: Testimonial Image size #785146

Mike
Moderator

Hi,
Glad Sarah was able to help, we will close this now. Thank you for using Enfold.

Best regards,
Mike

April 30, 2017 at 2:10 am in reply to: List in 2017 version – How to #785144

Mike
Moderator

Hey Intell,
That is the Icon List element, it is very easy to use, give it a try :)

Best regards,
Mike

April 30, 2017 at 2:04 am in reply to: Reduce space between element #785142
Mike
Moderator
Hey ehquionest,
Try this code in the General Styling > Quick CSS field:
```
#top .fullsize .related_posts {
    top: -50px!important; 
}
```
Best regards,
Mike
April 30, 2017 at 1:57 am in reply to: Web translator #785140

Mike
Moderator

Hey Patrick,
To search for a plugin and install one, go to plugins on the left side of your admin page, and choose Add New, use the search bar on the upper right hand side. Once you find one you like, use the install button. :)

Best regards,
Mike
Author

Posts

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