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Viewing 30 posts - 31,981 through 32,010 (of 34,872 total)
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  • Hi,
    I logged in and set all of the team members to individual height which solved the issue as a workaround.
    The issue is when using columns with “Equal height” setting and nesting columns inside these columns. This breaks the HTML div’s, the closing div needed for Equal Height is missing. The development team has reported this issue and told us they are working on a solution for it.
    If you don’t see the fix, please clear your cache

    Best regards,
    Mike

    Hi,
    Perhaps I’m looking on the wrong page but it looks like your blog is showing excerpts. Please see screenshot in Private Content area.
    I have also included my IP.

    Best regards,
    Mike

    in reply to: Custom footer layout #849957

    Hi,
    Try this code in the General Styling > Quick CSS field:

    #footer .flex_column {width: 100% !important;}
    #custom_html-2 .custom-html-widget .flex_column_div {width: 20%!important; }

    2017-09-09_100520

    Best regards,
    Mike

    Hey dpstud10s,
    Try this code in the General Styling > Quick CSS field:

    .woocommerce .login .lost_password {padding-top: 20px!important; }

    Best regards,
    Mike

    in reply to: Don't receive emails with contact forms information #849948

    Hey Samuel,
    Have you tried disabling your plugins? If that resolves the issue, reactivate each one individually until you find the cause.
    When testing try the WP Mail Logging plugin to see if your site is sending the emails.
    Perhaps try using the WP SMTP plugin to have WordPress use SMTP instead of PHP mail.
    Here’s some more info: http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/

    Best regards,
    Mike

    in reply to: Posts display issues on iphone devices #849944

    Hi,
    Try this code in the General Styling > Quick CSS field:

    @media only screen and (min-width: 633px) and (max-width: 1439px) { .read-more-link {display: inline-block!important;}}
     

    2017-09-09_082512
    Please clear your cache :)

    Best regards,
    Mike

    in reply to: Fixed Frame #849942

    Hi,
    Try this code in the General Styling > Quick CSS field:

    @media only screen and (max-width: 989px) {
    .responsive .av-frame.av-frame-left, .responsive .av-frame.av-frame-right, .responsive .av-frame.av-frame-bottom {
        display: inherit!important; }
    .responsive #top #wrap_all .av_mobile_menu_tablet .main_menu {
        right: 30px!important; }}
    
    

    Best regards,
    Mike

    in reply to: Masonry Page Order? #849925

    Hey Peter,
    Sorry, that feature is not available yet, but I did some testing and found that if you order by “last modified” and simply “update” the posts you want at the top, or use the “quick edit” to change the published date or time, you can force the order.
    2017-09-09_055209
    2017-09-09_055805
    While there are plugins such as: https://wordpress.org/plugins/wp-most-popular/ I don’t believe they will work with the Masonry element, but please try.

    Please feel free to request – or vote if already requested – such feature on Enfold feature request form.

    Best regards,
    Mike

    in reply to: the menu color is wrong #849921

    Hi,
    I added this code in the General Styling > Quick CSS field for each of the languages that had the wrong colors:

    #top #header.header_color.av_header_transparency .av-main-nav > li > a .avia-menu-text, #top .av_header_transparency .social_bookmarks li a, .header_color .sub_menu>ul>li>a, #top #wrap_all .header_color.av_header_transparency .phone-info.with_nav span {color: #fff !important;}

    Please clear your cache
    Best regards,
    Mike

    in reply to: 2 Things #849916

    Hi,
    To change the word “Blog” to another word such as “News” in the top left of your posts pages try adding this code to the end of your functions.php file in Appearance > Editor:

    add_filter('avf_title_args', 'fix_single_post_title', 10, 2);
    function fix_single_post_title($args,$id)
    {
        if ($args['title'] == 'Blog')
        {
            $args['title'] = "News";
            $args['link'] = get_permalink($id);
       }
        return $args;
    }

    Before:
    2017-09-09_050149
    After:
    2017-09-09_050303
    I’m not sure if this is the solution your looking for because you said that when you click on a category you see “Blog – [category]” and on my demo I see “Archive for category: [category]”
    2017-09-09_050924
    If this was not the right solution please see our 2017 Demo and link to the page you meant.

    Best regards,
    Mike

    in reply to: CSS for color sections 'minimum height' #849741

    Hi,
    I believe the code your asking about is in /enfold/css/shortcodes.css
    Were you not able to make the changes you wanted directly in the element?
    Perhaps if you explained exactly what you wanted to do we could help better.

    Best regards,
    Mike

    Hi,
    From what I can see, there are several LayerSlider fixes and looks like an update for the next Enfold update. Typically we do update LayerSlider with Enfold updates.

    Best regards,
    Mike

    in reply to: Layer Slider not working #849728

    Hi,
    With your permission, I’m willing to copy your site to my localhost and check there. But I have not found an error on your site to compare against my localhost, other that it being slow which my localhost will naturally run quicker. Is there an exact url that will not work for you (and me) so I can test?
    Please provide exact url:
    exact change to make that you can’t do:
    screenshots would be nice.
    permission to copy to my localhost.

    Best regards,
    Mike

    in reply to: Thank you Message after suscribing to the Newsletter #849721

    Hi,
    Do you mean that you changed theme files directly, or that you added HTML within the builder?
    You can check how updates will effect your site on your desktop with a localhost app, such as the free version of MAMP for Mac or XAMPP for Windows, or LAMP for Linux :)
    I use the portable UwAmp on Windows 10
    To copy your current site to your localhost for testing, I recommend using https://wordpress.org/plugins/duplicator/ then download your update from ThemeForest and apply it to your www/wp-content/themes/emfold/ folder just as if you were using FTP.
    You can also use this setup to test new plugins and changes before doing so on your live site.

    Best regards,
    Mike

    in reply to: Ergänzen von Icons in IconBox #849523

    Hi,
    There are quiet a few changes between v3.6.1 & v4.1.2 most note worthy is the mobile menu. You should definitely test on a testing site. A new version should be coming out very soon that fixes a few bugs in the last version, and should make your transition easier.
    Sorry we don’t have a demo version to give you, have you tried going to your ThemeForest account and seeing if you can download the latest version there?

    Best regards,
    Mike

    in reply to: Automatic apostrophe replacement in a special header #848909

    Hi,
    Glad you are back,
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Mike

    in reply to: Header in stretched layout max-width problem #848907

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: 2/5 blog posts not showing on /blog page #848902

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Need to change the color column 1 of the pricing table #848900

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Need to change the color column 1 of the pricing table #848539

    Hi,
    OK, I have checked your Quick CSS and found you have javascript mixed in braking the css rules. I moved the css above the javascript and it works fine now. Please see screenshot in private content area. Please clear your cache.

    Best regards,
    Mike

    in reply to: Need to change the color column 1 of the pricing table #848038

    Hi,
    I was unable to login, please check user & password

    Best regards,
    Mike

    in reply to: WordPress- AND FTP-Account needed for best support? #848032

    Hi,
    Is there anything else we can help with, or shall we close this?

    Best regards,
    Mike

    in reply to: Layer Slider #848031

    Hi,
    I’m Sorry, I might be getting confused here, can you confirm that we are talking about the 3 blue, red, & green text blocks that over lap the slider?

    Best regards,
    Mike

    in reply to: Contact Form Enfold #847856

    Hey Peter,
    For technical support please register here kriesi.at/support/register with your item purchase code .

    Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.
    Example: https://kriesi.at/support/enfold

    Scroll to the bottom of the page to open a new ticket.

    Best regards,
    Mike

    Hi,

    @databuzz
    we could assist better if you opened a new ticket detailing this with a admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

    in reply to: Menu icon not centered when reducing header on mobile #847850

    Hey piero_fioretti,
    Your fix seems to be working, but if you want to try something else, I noticed that this element was 80px and dropping down:

    @media only screen and (max-width: 767px) {
    .responsive #top #wrap_all .main_menu { height: 30px!important; }

    It might be a replacement for your code, hard to tell with it in place.

    Best regards,
    Mike

    in reply to: Down arrow #847841

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Fixed small header but main scrolls #847836

    Hi,
    I’m sorry, but I don’t see it, did you see it in the video? How many pixels high is it?

    Best regards,
    Mike

    in reply to: CSS for color sections 'minimum height' #847835

    Hi,
    You can do this right in the element, change the “Section Minimum Height”:
    2017-09-04_112258

    Best regards,
    Mike

Viewing 30 posts - 31,981 through 32,010 (of 34,872 total)