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Viewing 30 posts - 31,801 through 31,830 (of 34,591 total)
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  • in reply to: Header in stretched layout max-width problem #847250

    Hi,
    Try this code in the General Styling > Quick CSS field:

    @media only screen and (min-width: 1440px) { .html_header_top.html_bottom_nav_header #header_main {max-width: 1310px!important; padding-left: 6%;}}

    Please see screenshot in Private Content area

    Best regards,
    Mike

    in reply to: Mobile Menu #847248

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Woocommerce not adding tax #847247

    Hey buddy1,
    I found that sometimes the “woocommerce_tax_rate_locations” table is missing in the database, please see this article to see if it happened to you and for the fix No tax in Woocommerce? Here’s the fix!

    Best regards,
    Mike

    in reply to: Down arrow #847244

    Hi,
    Try following step 2, adding a color section below your slider with the scroll down arrow option checked, then add this code in the General Styling > Quick CSS field:

    .scroll-down-link {top: -140px;}

    it will move the scroll down link up to your slider. adjust the number to suit.
    2017-09-02_171217

    Best regards,
    Mike

    in reply to: Thank you Message after suscribing to the Newsletter #847239

    Hi,
    Were you able to resolve this? When I checked the thank you message was in white, please see screenshot in Private Content area.

    Best regards,
    Mike

    in reply to: PRODUCT LIST #847237

    Hi,
    You can put the link in the text box where you describe your product when you edit your product.
    You can disable header, sidebar and footer in the layout options panel to the right when you edit your product, but I had thought that you would be using a new page to display these popups, which would be done in the same way.

    Best regards,
    Mike

    Hi,
    Sorry your image link is not working, please upload again.

    Best regards,
    Mike

    in reply to: How to modify menu structure #847232

    Hi,
    Please see screenshots 1 & 2 in Private Content area for the left sidebar menu example and the setting to accomplish it.
    Is this what you had in mind?
    Or did you want screenshot 3, in which case change your Menu and Logo Position to “Logo left, Menu below” and add this code in the General Styling > Quick CSS field:

    .av-main-nav li {float: none!important; }
    .html_header_top .av_bottom_nav_header #header_main_alternate .main_menu ul:first-child > li > a {height: 30px!important; line-height: 30px!important;}
    .html_header_top.html_bottom_nav_header #header_main_alternate .main_menu> div {top: -65px !important;}

    Best regards,
    Mike

    in reply to: sidebar not showing #847226

    Hey handanhy,
    I was unable to login, Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Mike

    Hi,
    I was unable to login, but I tested the setting of “don’t add a link to the images at all” on a Gallery with Preview on my localhost to check that it works, which it should. I would suggest ensuring that the setting was saved and try disabling your plugins to ensure there is not a conflict.
    If you still experience this issue please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Mike

    in reply to: Enfold and Watchguard #847221

    Hi,
    I tested with Edge and IE11 – IE8 and I did not see any blocked images, but for the Google map on IE8 I did get this error:

    You are using a browser that is not supported by the Google Maps JavaScript API. Consider changing your browser

    IE8 also showed some images too large, but IE8 doesn’t support viewport units, nor HTML5.
    Can you tell us which images were blocked for you in IE11 so I can confirm.

    Best regards,
    Mike

    Hi,
    Thank you for sharing your solution, shall we close this then?

    Best regards,
    Mike

    in reply to: Demo images import not working #847218

    Hi,
    The demo imports from http://kriesi.at/

    Best regards,
    Mike

    in reply to: Avia Layout Builder Not Loading #844637

    Hi,
    That is a possibility, in your other post you were going to make a test version on a separate server, are you still planing this?

    Best regards,
    Mike

    in reply to: Movie in Color Section – Mobile Website – not running #844633

    Hi,
    I just went to your site and it seems to be working, please see the video in the Private Content area.
    Try clearing your cache

    Best regards,
    Mike

    in reply to: Phone Numbers – Mobile View #844628

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Access previous version? #844626

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    I may have found a solution to stop the cropping of your images by adding ‘crop’ => false to the image size in your functions.php
    Here’s the details: https://kriesi.at/support/topic/portfolio-blog-featured-images-cropping/#post-135455

    Best regards,
    Mike

    in reply to: PRODUCT LIST #844614

    Hi,
    To open product pages in a lightbox popup, create a link like this:

    <a href="http://127.0.0.1/pages/blank-pages/coming-soon-page/?iframe=true">Product Page</a>

    when you link to one of your pages, disable the header, sidebar, & footer for that page, so it will only show the product.

    Best regards,
    Mike

    in reply to: Some issues #844613

    Hi,
    Try this code in the General Styling > Quick CSS field:

    .phone-info a,.phone-info p {font-size: 14px!important; }
    .menu-item-47685 {margin: 0.40em 0!important; font-size: 14px!important;}
    .menu-item-47685 a {padding: 0px !important; line-height: 11px !important; }

    It makes the top left phone number, top left phone info, & top right menu text all the same size. 14px
    It also moves the top left phone info, & top right menu text line up.
    If you adjust the font-size you may need to also adjust the margin.
    Please see screenshot in Private Content area & Please clear your cache :)

    Best regards,
    Mike

    Hi,
    The smooth scrolling difference between Firefox and Chrome is in the build of the browsers, not due to the code of the sites. While there maybe javascript addons to enhance the scrolling of sites, the overall basic behavior is built into the browsers and enabled or not by default.
    Source: http://www.askvg.com/how-to-enable-smooth-scrolling-feature-in-google-chrome/

    Best regards,
    Mike

    in reply to: Slide-Show (volle Breite) #844608

    Hi,
    Um das Bild nach unten zu schieben, füge zuerst ein zweites Bild hinzu und wähle dann den Slideshow-Übergang.
    2017-08-27_204622

    Best regards,
    Mike

    in reply to: Unable to fix active links in the home page main menu. #844606

    Hey coreintegrator,
    Sorry for the late reply, I have checked the links in your menu and top bar (About Partners Blog Contact) and the lightbox links, and all seem to be working.
    Which are the active links that are not working?

    Best regards,
    Mike

    in reply to: Implementing a non-Google font #844602

    Hi,
    Try this plugin: https://wordpress.org/plugins/typekit-fonts-for-wordpress/

    Best regards,
    Mike

    in reply to: Access previous version? #844601

    Hey vevans2,
    How about 4.0.7?
    See in Private Content area.

    Best regards,
    Mike

    in reply to: Tab section breakpoint mobile #844600

    Hey Bert2,
    Try going to line 1156 in /wp-content/themes/enfold/css/shortcodes.css and comment out this code:

    @media only screen and (max-width: 767px)  {
    	.responsive .tabcontainer{border-width: 1px; border-style: solid; border-top:none; overflow: hidden;}
    	.responsive .tabcontainer .tab_titles{display:none;}
    	.responsive .tabcontainer .tab_content, .responsive .tabcontainer .tab
    	{width:100%; max-width:100%; border-left:none; border-right:0;left:0; top:0; min-height: 0!important;}
    	.responsive .tabcontainer .tab_content{border-bottom:none; padding:15px 30px; clear: both; }
    	.responsive .tabcontainer .tab.fullsize-tab{ display:block; margin-bottom:-1px;}
    	.responsive .top_tab .tab.fullsize-tab{ margin-bottom:0px;}
    
    }

    Best regards,
    Mike

    in reply to: Fatal error on update #844597

    Hey ESWEENEY113,
    Try to update manually via FTP: https://vimeo.com/67209750
    Or: http://kriesi.at/archives/the-complete-guide-to-updating-enfold

    Best regards,
    Mike

    in reply to: Images in the footer one row, not in a column #844595

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Gym Theme Column Height #844594

    Hey thecszone,
    Please include the url to the page in question so we can take a closer look.

    Best regards,
    Mike

    in reply to: is this the only way to contact someone #844593

    Hey ron belliveau,
    For technical support please register here kriesi.at/support/register with your item purchase code .

    Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.
    Example: https://kriesi.at/support/enfold

    Scroll to the bottom of the page to open a new ticket.

    Best regards,
    Mike

Viewing 30 posts - 31,801 through 31,830 (of 34,591 total)