Forum Replies Created

Viewing 30 posts - 31,651 through 31,680 (of 34,859 total)
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  • in reply to: Google Maps not showing #858943

    Hi,
    I added this code to your Enfold Theme Options > Google Analytics Tracking Code box, with your map api.

    <script src="https://maps.googleapis.com/maps/api/js?libraries=places&key=your_api_key_here"></script>

    You now are not getting the RetiredVersion error, but your map still needs an address to work.

    Best regards,
    Mike

    in reply to: Change Header Font Size #858941

    Hi,
    You had a missing curly bracket in your Quick CSS, I fixed it, Please clear your cache and advise if the changes are good.

    Best regards,
    Mike

    in reply to: Change countdown direction #858939

    Hey sasha,
    Try this code in the General Styling > Quick CSS field:

    .av-countdown-active.av-countdown-timer {
        direction: rtl!important; 
    }

    Best regards,
    Mike

    in reply to: Menu problem after theme update to the latest version #858937

    Hey sasha,
    You can edit color and styling options menu items in Enfold Theme Options > Advanced Styling
    also check Enfold Theme Options > Main Menu > Menu Items for mobile to adjust when the burger sign shows.
    Also check your custom css and functions as there maybe a conflict from a fix you used for the old menu.

    Best regards,
    Mike

    in reply to: Demo Install #858935

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Unable to change size of image caption overlay text #858933

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Enfold Default Editor Issues #858932

    Hi,
    The wand in only in the visual editor tab of the default editor, which is not showing for you, try going to your profile and at the top you’ll see a check box named “Disable the visual editor when writing” see if that is checked.
    2017-10-01_103408

    Best regards,
    Mike

    in reply to: Blog excerpt not displayed #858931

    Hi,
    Try adding this code to the end of your functions.php file in Appearance > Editor:

    add_filter( 'the_content', 'replace_content_with_excerpt', 100 );
    function replace_content_with_excerpt( $content )
    {
        if ( is_singular() )
        {
            return $content;
        }
            remove_filter( 'the_content', __FUNCTION__, 100 );
        $excerpt = apply_filters( 'the_excerpt', get_the_excerpt() );
        add_filter( 'the_content', __FUNCTION__, 100 );
        return $excerpt;
    }

    Best regards,
    Mike

    in reply to: custom add to cart form style #858922

    Hi,
    It seems that the login is not admin, or that you have a security plugin blocking our access to the theme options keeping me from making these changes.
    So please check your color settings for “background-color: sq9mro9qdms;” which is invalid, please change it to black (#000000)
    2017-10-01_091550
    This fix may still work if you can’t find the error, Try this code in the General Styling > Quick CSS field:

    
    #top .alternate_color .quantity input.plus, #top .alternate_color .quantity input.minus {border-color: transparent!important; color: #fff!important; background-color: #000!important; }
    div form.cart div.quantity {min-width: 129px!important; }
    #top .quantity {background-color: transparent!important; }
    #top .quantity .input-text.qty.text {background-color: #dcddde!important; }

    2017-10-01_091356

    Best regards,
    Mike

    Hey thetshed,
    This error is cased by a know issue with Events,
    the solution is to add this code to the end of your functions.php file in Appearance > Editor:

    add_filter( 'tribe_reverse_currency_position', function(){ return null; } );

    Source: https://theeventscalendar.com/support/forums/topic/currency-symbol-in-the-wrong-place/#dl_post-1357069

    Best regards,
    Mike

    in reply to: Enfold Page Builder is very slow #858834

    Hey Eisi101,
    Please include the url to the page in question so we can take a closer look.

    Best regards,
    Mike

    in reply to: Which plugin of job offers for Enfold? #858833

    Hey Todo,
    You can check https://kriesi.at/support/topic/recommended-plugins/ for user reports, or use the search box.
    One plugin you may wish to look into is: https://wordpress.org/plugins/wp-job-manager/

    Best regards,
    Mike

    in reply to: Pre Sale question about GRAVITY FORMS LIST & EDIT #858831

    Hey Pierre QUINTANA,
    Sorry our theme doesn’t edit the gravity avatar, you must login to your account to do that.

    Best regards,
    Mike

    in reply to: New Enfold install hanging and really slow #858830

    Hi,
    Please review this page test
    I would try to remove the affiliate js script, it loading twice and slowly, also why do you have a 301 redirect on your domain name? Your main images are loading slowly, and seem very large at 1600px
    Please check the Performance Review

    Best regards,
    Mike

    in reply to: portfolio-preview-title #858824

    Hey welti,
    Are you using the Masonry element or the Portfolio grid? Is the title under the image or over the image?
    Please include the url to the page in question so we can give you a accurate answer.

    Best regards,
    Mike

    in reply to: Gallery Grid sorting #858823

    Hi,
    Have you tried disabling your plugins? If that resolves the issue, reactivate each one individually until you find the cause.

    Best regards,
    Mike

    in reply to: Email content also sent to visitor #858820

    Hey newki75,
    If I understand correctly, you are working on a site that someone else built and the Enfold contact form is also sending a copy of the email to the visitor. Which you would like to stop.

    This sounds like a custom function was placed in the functions.php, or a plugin was added.
    I would look in the functions.php file to remove the code.

    Best regards,
    Mike

    in reply to: Landing Page Question #858817

    Hey keifygeorge,
    I don’t believe that either of these will add to Enfold, they are both page builders to help create landing pages, but they are not elements that can easily be used side by side on the same page with Enfold. We have a great post on creating a landing page:

    I believe you can take these principles and build your own landing page with Enfold.

    Best regards,
    Mike

    in reply to: LAYERSLIDER update issue is BACK! #858816

    Hi,
    Try adding this code to the end of your functions.php file in Appearance > Editor:

    add_action('admin_head', 'my_custom_fonts');
    
    function my_custom_fonts() {
      echo '<style>
        #wpbody-content div.layerslider_notice {display:none!important;}
        span.update-plugins {display:none!important;}
      </style>';
    }
    

    Best regards,
    Mike

    in reply to: Disable Gallery Image Hover Effect #858813

    Hey arundhuti,
    To disable the ‘enlarge image/zoom in’ effect on the masonry gallery, Try this code in the General Styling > Quick CSS field:

    .avia_desktop .av-masonry-entry:hover .av-masonry-image-container {
        -webkit-transform: none!important; 
        transform: none!important; 
    }

    Best regards,
    Mike

    in reply to: Do not use column padding under a certain screen width. #858812

    Hey Granis,
    Try adding your css rule inside of this media rule and make your padding zero:

    @media only and (min-width: 500px) screen and (max-width: 767px) { 
    /* your rule here */
    
    }

    adjust sizes to suit

    Best regards,
    Mike

    in reply to: Thrive Leads Widget Sidebar #858811

    Hey tliebl,
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Mike

    in reply to: Lay out issue with Contact Form to Email #858810

    Hi,
    Is this solved now?

    Best regards,
    Mike

    in reply to: Enfold Default Editor Issues #858809

    Hey jefftawater,
    I went into your catalog page and found the shortcode wand, please see screenshot in Private Content area.
    As for your plugin that needs an update, it is an error that sometimes happens when the plugin author makes an error, while you can uninstall each one, then reinstall them again to resolve this, most find it easier to wait for the next update that often solves this.

    Best regards,
    Mike

    Hey JFKommunikation,
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Mike

    in reply to: custom add to cart form style #858801

    Hey bitinteractive,
    Please include the url to the page in question so we can take a closer look.

    Best regards,
    Mike

    in reply to: Special headings and toggles don't work #858800

    Hey Martina,
    Sorry, editing my host file didn’t work. Can you explain in more detail with screenshots?

    Best regards,
    Mike

    in reply to: Move hover line up closer to menu text #858798

    Hey Amyadelaide,
    Please add following code to Quick CSS in Enfold theme options under General Styling tab and adjust as needed

    .avia-menu-fx { bottom: 15px; }

    Best regards,
    Mike

    in reply to: WP Live Chat – Open Chat via link #858796

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Chld theme style.css caching #858794

    Hey targetsystems,
    One option would be to follow this post: https://kriesi.at/support/topic/style-css-with-version-number/
    Or you could add this to your .htaccess to expire css after a set time.

    
    ExpiresActive on
    ExpiresDefault “access plus 8 hours”
    ExpiresByType text/css “access plus 3 hours”

    Best regards,
    Mike

Viewing 30 posts - 31,651 through 31,680 (of 34,859 total)