Forum Replies Created

Viewing 30 posts - 31,141 through 31,170 (of 34,572 total)
  • Author
    Posts
  • in reply to: Heavy theme slowing my website #867122

    Hey Theeventchauffeur,
    I have not been able to load your website to test it, it is timed out. This is very unusual and not typical for Enfold.
    If your able to login Try disabling all of your plugins.
    Do you have FTP and cPanel access?

    Best regards,
    Mike

    Hey mawcreations,
    There are a couple of issues, one is that you have the Thrive Architect plugin activated, which is a page builder and will conflict with Enfold’s builder. Second is that you are using Enfold v3.4.3, which is very old.
    Try disabling all of your plugins and Try to update manually via FTP: https://vimeo.com/67209750
    Or: http://kriesi.at/archives/the-complete-guide-to-updating-enfold
    I recommend backing up with: https://wordpress.org/plugins/duplicator/

    Best regards,
    Mike

    in reply to: Site stopped working – #867120

    Hey mbrow155,
    Are you getting any error codes? Please include the url to the page in question so we can take a closer look.

    Best regards,
    Mike

    in reply to: Cannot view single products #867118

    Hey rawpaul,
    Is your woocommerce plugin activated? I see your are using Enfold v3.8.4, try to update manually via FTP: https://vimeo.com/67209750
    Or: http://kriesi.at/archives/the-complete-guide-to-updating-enfold
    to rule out any woocommerce conflicts.

    Best regards,
    Mike

    in reply to: Add 2 widget areas to header #867116

    Hi,
    Glad to hear you got it sorted out, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Edit text above header #867115

    Hey Jörg,
    I couldn’t find that text on your page, please add a screenshot.

    Best regards,
    Mike

    in reply to: Responsive behaviour of columns #867114

    Hey erwin_m,
    I don’t see a difference, but perhaps I’m looking at the wrong element, please see screenshot in Private Content area.
    If this is the right element then try this code:

    @media only screen and (min-width: 767px) and (min-width: 1023px) { 
    .avia-builder-el-34 {margin-top: 50px!important; }}

    adjust to suit.

    Best regards,
    Mike

    in reply to: Change Woocommerce product title font family #867113

    Hi,
    Try this code in the General Styling > Quick CSS field:

    h1.product_title.entry-title {font-family: 'Poiret One'!important; 
    }

    2017-10-21_162320

    Best regards,
    Mike

    in reply to: Google Webmaster Tools 500 Errors #867108

    Hey geneticsed,
    Google should not be able to access those files directly, that is why you see that error.
    But to keep those errors from showing add this to your robots.txt:

    User-agent: *
    Disallow: /wp-content/themes/enfold/index.php

    Best regards,
    Mike

    in reply to: Product gallery contains other unrelated media items #867106

    Hey Jason,
    Your YouTube gallery plugin happens to use the same lightbox script and same classes as the Enfold lightbox, so there is a conflict.
    The best solution I have come up with so you can still use both is to hide the lightbox controls so your customers won’t keep clicking the arrows and see the videos:

    .mfp-arrow, .mfp-bottom-bar {
        display: none !important;  
    }
    .mfp-figure img {
    pointer-events: none!important; }

    but this is not perfect because if you have more than one image for your products they won’t see them without having to click the additional thumbnail.

    Best regards,
    Mike

    in reply to: Fixed Row under main Menü #867098

    Hi,
    Can you please include a admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

    in reply to: Sticky element in a PAGE #867097

    Hey Cydut,
    Can you please include a admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

    in reply to: Centering buttons #867096

    Hi,
    I put the buttons in a div with the class “btns”, then I made both buttons position left, then I added this css to align center and add 20px padding between them.

    .btns {text-align: center;}
    .avia-button-left.avia-builder-el-4 {padding-left: 20px;}
    

    please see screenshot in Private Content area

    Best regards,
    Mike

    in reply to: Background Images #867093

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Contact form not working #867092

    Hi,
    When you say “The enfold contact form does not work at all” you mean you don’t receive the emails?
    Can you create a test page with the contact form in it, and include a admin login in the private content area so we can take a closer look?
    My install is on a localhost which will not send email, so I can’t test on my end.

    Best regards,
    Mike

    in reply to: AviaDatepickerTranslation.nextText #867090

    Hey rfarthofer,
    Try going to /enfold/framework/php/class-form-generator.php on line 476 & 477 and find this:
    Versuchen Sie, /enfold/framework/php/class-form-generator.php in Zeile 476 & 477 zu suchen und finden Sie:

                    'nextText'			=> __( 'Next', 'avia_framework' ),
    		           'prevText'			=> __( 'Prev', 'avia_framework' ),

    change to:
    ändern:

                    'nextText'			=> __( '>>', 'avia_framework' ),
    			   'prevText'			=> __( '<<', 'avia_framework' ),

    2017-10-21_131631
    2017-10-21_131542

    Best regards,
    Mike

    in reply to: Two more widgets area in one row above footer #867087

    Hi,
    Please go to Appearance > Widgets > Enfold Custom Widget Area and create a new widget area with the name “abovefooter” and then go to Appearance > Editor and edit functions.php file and add following code:

    add_action('ava_before_footer','avia_above_footer');
    function avia_above_footer(){
    dynamic_sidebar( 'abovefooter' );
    }

    Then add your two widgets:
    2017-10-21_122429
    Then you will need to know the IDs for the two widget, so open your developer tools (F12) (Chrome Windows 10) and find them:
    2017-10-21_123534
    Then you can add this code in the General Styling > Quick CSS field using your IDs:

    #text-6 { width: 66%;
        display: inline-block;
    }
    #text-7 {
        width: 33%;
        display: inline-block;
    }

    2017-10-21_124041
    Hope this helps :)

    Best regards,
    Mike

    in reply to: Contact form not working #867082

    Hey Darren,
    Are you using Cloudflare CDN? It has an Email Address Obfuscation feature which causes issues with the form.
    Another known issue is if you use a gmail or yahoo address in your form and send a test message using the same address gmail will mark as spam and hide the message. Have you also checked with all of your plugins disabled?
    There are updates being made to the contact form element in the next update, have you been happy with contact 7?

    Best regards,
    Mike

    in reply to: Separator issue #867080

    Hi,
    I tested your debug code on my localhost and found that the paragraph needs to be inline-block, as after 1240px the hr falls to the end.

    p {display: inline-block !important; }

    I recommend adding the page-id to the css also so it will only effect that one element.
    I also recommend putting your image in a 1/2 column and your text in a different 1/2 column as the image height causes the first paragraph to have a big gap before the hr in screen sizes 1440px and above.

    Best regards,
    Mike

    in reply to: Fixed Row under main Menü #867079

    Hey Pepe2014,
    From what I see, you have “shrinking header” activated in Enfold Theme Options > Header
    Your header in shrinking but the menu does stay in place, is that what you mean?
    please see screenshot in Private Content area.

    Best regards,
    Mike

    in reply to: Centering buttons #867075

    Hi,
    Can you please include a admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

    in reply to: Background Images #867071

    Hey coeval,
    A quick fix would be to add this code in the General Styling > Quick CSS field:

    #leistung,#herren,#kinder,#damen,#preise,#beispielfotos,#av_section_6 {background-image: none !important; }

    or if you please include a admin login in the private content area, we can take a closer look to remove it from those sections.

    Best regards,
    Mike

    in reply to: Layerslider not working after upgrading enfold theme #867069

    Hi,
    Please add to your Dropbox or Google drive, and post the link Private Content area.

    Best regards,
    Mike

    in reply to: Child Theme won't update site #867066

    Hi,
    Sorry to hear you are still having this issue, I tried to login but it seems to not be working right now, can you please update the login info.
    To recap, you would like all of your css in the Quick CSS to work from the child theme css instead?

    Best regards,
    Mike

    in reply to: Issue after WordPress update #867056

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Error adding new page – via builder not loading #867055

    Hi,
    I looked for your newest draft and opened it to confirm your errors, yet I only found one error, a 404 on

    wp-admin/%7Bdefault_value%7D 

    which is from the Accelerated Mobile Pages plugin, also reported here: Add New Post ‹ Test site — WordPress
    I also received a 500 error on

    sapi.zemanta.com/service

    which seems to be a advertising company.
    Odd this I didn’t see the same errors as you did in Chrome, and in Edge & Firefox I received no errors. I’m on Win10 so my Safari is very old. Are you using Safari on iOS?
    In Chrome, Firefox, & Edge I was able to load and use the advanced builder. Try disabling your plugins. If that resolves the issue, reactivate each one individually until you find the cause. If that doesn’t help please post your OS and browser version, and if it is Safari, I’ll ask for a teammate with the same test your site.
    Please see screenshot in Private Content area.

    Best regards,
    Mike

    in reply to: Display different views of a product #867048

    Hi,
    Try this code in the General Styling > Quick CSS field:

    .page-id-1346 .alternate_color .avia-gallery-big,.page-id-1346 .alternate_color .avia-gallery img {
        background-color: transparent !important;}

    I added the page-id so it will only work on that page, but you can remove it if you wish.

    Best regards,
    Mike

    in reply to: Responsiveness #865205

    Hi,
    We are happy to help :)

    Best regards,
    Mike

    in reply to: Strange characters show on certain text on ipad #865204

    Hi,
    I believe that is possible. Did you test with a iPad and Safari? I don’t have one.

    Best regards,
    Mike

    in reply to: custom image on hover #865055

    Hey Boeckske23,
    Your second screenshot is not working, so I’m guessing a little here, please try to use the full url to your image like this:

    .av-caption-image-overlay-bg{
    background-image: url("https://127.0.0.1/wp-content/uploads/2015/07/service_bg.jpg");
    }

    You may wish to add no-repeat and a background size also:

    .av-caption-image-overlay-bg{
    background-image: url("https://127.0.0.1/wp-content/uploads/2015/07/service_bg.jpg");
    background-size: cover; 
    background-repeat: no-repeat;
    }

    But I’m not sure if that was your issue, please try adding the second screenshot again.

    Best regards,
    Mike

Viewing 30 posts - 31,141 through 31,170 (of 34,572 total)