Forum Replies Created
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AuthorPosts
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Hey Uwe Jakoby,
Entschuldigung, Enfold ist nur über Envato verfügbar, das auch die Updates verwaltet. Envato ist der Marktplatz Nummer eins und sicher und einfach zu bedienen. Hoffe das beantwortet deine Frage.Best regards,
MikeHey aa3333,
Sorry I don’t understand your question, all I see is: LTK121450173971708XBest regards,
MikeDecember 30, 2017 at 2:12 pm in reply to: "Couldn't Add the Font Because The Server Didn't Respond" Error #892343Hi,
Your webhost doesn’t have PHP ZipArchive Extension enabled, please ask them to enable it and then try again.
Also ask them to increase the:
PHP Post Max Size
PHP Max Upload Size
to 20mb each, since you’ll be contacting them.Best regards,
MikeHi,
I see you have
Content
Footer1 | Footer 2 | Footer3but I’m unsure what you mean by adding a footerrow, can you please explain how this would look or perhaps a mockup to demonstrate.
Best regards,
MikeHey minogig,
Please include the url to the page in question so we can take a closer look and help with the proper css for your page.Best regards,
MikeHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
MikeHey Kevin,
For technical support please register here kriesi.at/support/register with your item purchase code .Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.
Example: https://kriesi.at/support/enfoldScroll to the bottom of the page to open a new ticket.
Best regards,
MikeDecember 29, 2017 at 1:12 am in reply to: Enfold – Featured image disappearing under header? #892321Hi,
Glad to hear, we will close this now. Thank you for using Enfold.Best regards,
MikeHi,
Thank you for your feedback and trying to import the demo. If I understand your posts correctly you now have everything working right now. Is there anything else we can help with, or shall we close this then?Best regards,
MikeHi,
In my tests it is transforming to a stacked view at 898px vs 800px without the code. Yet tablets are typically 768px with the next screen size being 1024px. Both cases are well within the two sizes. I can offer coding it with limits to sizes you wish. But I don’t know of any devices with a screen size of 850px which are the one affected by this change, nonetheless I’m happy to offer this.
I can also add more padding for mobile (425px) so they look centered if you wish.
Will this help?Best regards,
MikeDecember 28, 2017 at 11:42 pm in reply to: Magnific Popup in combination with an Enfold Contact Form #892314Hi,
Ok, thanks for that feedback, but have you tried disabling your plugins and custom scripts to see if that resolves the issue?
Can you please include a admin login in the private content area so we can take a closer look and allow us to try disabling your plugins and custom scripts and then try to debug?Best regards,
MikeDecember 28, 2017 at 4:30 am in reply to: Our previous "Woocommerce Product Labels" can not display on Enfold theme. #892296Hey HeeHA,
We have answered your duplicate post on this subject, we will close this one.When I tried to search for this product, it seems that it is no longer sold. Perhaps try: Advanced Product Labels for WooCommerce
Best regards,
MikeDecember 28, 2017 at 4:28 am in reply to: Our "Woocommerce Product Labels" can not display on Enfold theme. #892295Hey HeeHA,
When I tried to search for this product, it seems that it is no longer sold. Perhaps try: Advanced Product Labels for WooCommerceBest regards,
MikeHi,
Do you mean that you couldn’t find the options in the screenshot posted above, or that would not suit? Please check the domain url in your Private Content area, as this domain is not valid.Best regards,
MikeHey Micheal0424,
I see that the ALT is working for you now, it is “New Alternate Text Here”. You may wish to change this in your code above.Best regards,
MikeHey tonyska,
Is Metropolis-Bold the font you are having issues with? I didn’t see a difference between your desktop and mobile site. For your mobile site which browser are you using? I viewed with Chrome.Best regards,
MikeDecember 28, 2017 at 3:42 am in reply to: ALB > Content Elements > Tabs: make tabs closed on mobile #892287Hi,
The UberMenu plugin has known issues with Enfold according to the UberMenu knowledgebase: ubermenu-3 theme-integration enfold and this could be another issue. Unfortunately we are not able to accommodate every plugin.Best regards,
MikeHi,
I have tested your page and layerslider on a clean install via the debugger and found both to be working correctly, I believe your issue is due to a plugin conflict or a custom function error. Try disabling your plugins. If that resolves the issue, reactivate each one individually until you find the cause. Also try removing your custom functions to see if that was the error.Best regards,
MikeDecember 28, 2017 at 3:08 am in reply to: "hanging the element of the page of the top" problem #892283Hey ygzndc,
By purchase element, do you mean the shopping cart button? I don’t see that it is hanging or in the way of other elements. I see that your burger menu is over lapping the shopping cart some, is this what you mean? please see screenshot in Private Content areaBest regards,
MikeHi,
When I visit your site it opens at the top of your page as normal, and your iframe works correctly.
Has this been resolved? I don’t see an error.Best regards,
MikeDecember 28, 2017 at 2:49 am in reply to: How are the footer widgets filled? (polylang plugin related) #892281Hi,
I see you have 5 footer columns each with one widget, I believe that a solution would be to add a second widget to each column for the second language, and then use the plugin: Dynamic Widgets which will allow you to set conditional rules for widgets based on language. Please review the plugin.Best regards,
MikeHi,
From what I see in your mockup, it appears this can be built with Enfold & I don’t anticipate any design issues. You stated that you have a copy of Enfold you used for another project, have you tried testing your design on a localhost install of Enfold? You could try this and once you are satisfied that Enfold meets your needs you could purchase your new license to install on your webhost.Best regards,
MikeHi,
When I look at your element only one image is shown when clicking on a beach name, but I believe what you are asking is to remove the option to see the previous and next images by using the arrows. We can remove the arrows with this code:#top.page-id-3770 .mfp-arrow {display:none!important;}
But the way that the lightbox works is that it links all of the images on a page with no way to exclude all but one image because the other images are used for the other lightbox links on the page.
Best regards,
MikeHey danielromanin,
Sorry, I don’t see your screenshot. Please try adding again.Best regards,
MikeDecember 28, 2017 at 1:24 am in reply to: How to translate HTML tags in 'Team Member Description' with WPML? #892277Hey Aced Firm,
According to WPML “html tags inside a text box are interpreted as text” “The only way to avoid this would be to keep texts in separate fields that only contain texts”
So in your case, adding an anchor tag in the Team Member Description field will cause the link to be broken or “translated”.Best regards,
MikeDecember 28, 2017 at 12:48 am in reply to: Translating Contact Form's select element options with WPML #892276Hi,
My research shows that these is a issue the WPML team has worked on by suggesting to use a simple text field instead of a dropdown or by editing user site via FTP. Although I didn’t find which files they edited. Please try submitting your request with their support: WPML Support as they seem to have more experience with this issue.Best regards,
MikeHi,
Please try changing your css to this:.av-siteloader { -webkit-animation: none!important; animation: none!important; border: none; background-image: url(https://kriesi.at/wp-content/themes/kriesi/images/logo.png); background-size: contain; background-repeat: no-repeat; background-position: 50% 50%; }
Best regards,
MikeHi,
Typically we solve the responsive issue with css media query breakpoints. Can you create the widget area with the call to action so we can assist?Best regards,
MikeHi,
Try disabling your plugins. If that resolves the issue, reactivate each one individually until you find the cause.
Another option is offered in this post: How to add an order/orderby option to the blog/post slider/portfolio/masonry grid elementBest regards,
Mike -
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