Forum Replies Created
-
AuthorPosts
-
Hi,
I have added this code to your General Styling > Quick CSS field, and it now seems good on mobile. Please clear your browser cache and check.@media only screen and (max-width: 489px) { #fwsc,#fwsc2 { background-size: 209% 100% !important; background-position: 53% 90% !important; } }
Best regards,
MikeJanuary 12, 2018 at 11:22 am in reply to: info lost on pages after updating it (after update theme too) #896523Hi,
If I understand correctly, the screenshot shows what the page looks like now and what it looked like before, but not the changes you had tried to make? So you can get back to what it was like before you tried to make any changes?
So far this has only happened on the one page that you tried editing, right?
I went to your site and don’t see any errors in the console, but notice that you are using WordPress v4.8.2
I would recommend making a manual backup of your database, just in case. Please see here: How To Make a WordPress Database Backup Manually
Then I would recommend making a backup using a plugin such as UpdraftPlus, (How to Backup & Restore Your WordPress Site with UpdraftPlus)
Then I would try updating WordPress itself.
This will not restore your lost content, and I’m not sure that this was the cause, as it could have been a server error. But this will help rule out that this will happen again.
After you have backups and updated, if you can reproduce this error again, we would like to try to reproduce it ourselves and debug it.Best regards,
MikeJanuary 12, 2018 at 4:37 am in reply to: info lost on pages after updating it (after update theme too) #896407Hey capitallawyersco,
Did you try using the revisions history to undo the changes?
How to Undo Changes in WordPress with Post RevisionsBest regards,
MikeHey purejewels,
Please provide staging basic authentication login info so we can view the site.Best regards,
MikeHey Designbully,
For Enfold avia.js and jquery.js must be in the header or the theme will brake. For the others you could try a plugin such as Scripts To Footer it offers a “Keep jQuery in the Header” checkbox in the settings and a filter to exclude scripts such as the avia.js.Best regards,
MikeHey Brian,
Please try clearing your cache plugin and minify plugin if different, and deactivate. Then clear your browser cache and see if that helped. Should it not help please keep them deactivated, and try deactivating your other plugins and check.Best regards,
MikeHey pddcoms,
Try this code in the General Styling > Quick CSS field:#top.page-id-1720 .av-catalogue-item {padding: 0 5px !important; } #top.page-id-1720 .av-catalogue-container,.custom-color-heading.blockquote {margin-top: 0px !important; } #top.page-id-1720 .avia-slideshow.avia-slideshow-1,.avia-slideshow.avia-slideshow-2,.avia-slideshow.avia-slideshow-3,.avia-slideshow.avia-slideshow-4 {margin-top: 0px !important; margin-bottom: 0px !important; }
Best regards,
MikeHey Mireya,
Please post us your login credentials (in the “private data” field), and link to the page in question, so we can take a look at your backend.- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
MikeHi,
Please try to set your other pages to “no transparent” from the right side panel options when editing themBest regards,
MikeHi,
You can put text on your slides, see this setting when you edit your slider:
Right now you have the space below your slider because that is were your text is, if you don’t like the way the above setting works try using the layerslider instead.
There is one option you can do to remove the space for that page, which is to prevent scrolling of the page with this css:html.html_entry_id_11 { width: 100%; height: 100%; clip: auto; position: absolute; overflow: hidden; }
it is designed to only work on that one page.
Best regards,
MikeHi,
Oh, I see the issue now, I solved with this css in your custom css:#top.page-template-default.page.stretched #socket .container:before { background-image: url(https://residenzeparadiso.com/wp-content/uploads/2018/01/whitebackground.png) !important; background-repeat: repeat; }
I designed it to match the rules for your background image, Please clear your browser cache and check.
Best regards,
MikeHi,
I took a look at both of them in the backend, one had sidebars on, so I changed it to “no sidebars” to match the other, the page width, font family & font size for paragraph text is the same, so no changes need there. The only other difference is one has the image at the top while the other is align right making the text wrap the image, but I thought you must have wanted that, did you?
Please check, if you see any differences please post a screenshot with the difference pointed out so we can investigate further.Best regards,
MikeHi,
I was not sure if you wanted this code to work on all pages or just some, so please try this code in the General Styling > Quick CSS field and advise if you need any adjustments.aside.sidebar.sidebar_right,div.template-page.content {padding-bottom: 0px!important; }
Best regards,
MikeHi,
Glad we could help, we will close this now. Thanks for using EnfoldBest regards,
MikeJanuary 11, 2018 at 8:42 pm in reply to: Hide overlay but display caption in masonry on mobile #896233Hi,
Glad we could help, we will close this now. Thanks for using Enfold.Best regards,
MikeJanuary 11, 2018 at 2:24 pm in reply to: Demo import probelm font-manager.class.php on line 488 #896167Hi,
Thanks for that. Unfortunately was not able to resolve the issue with linking the images that were FTP in. I tried another demo import but that didn’t solve either. In the interest of getting your site up I used the all-in-one-wp-migration plugin to import a clean copy of the Gym Demo. It is working correctly now, please check.Best regards,
MikeHi,
Thank you for sharing your solution, we will close this now. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.Best regards,
MikeHi,
Please try adding:.html_header_top.html_bottom_nav_header #header_main_alternate .main_menu {height: 60px!important;}
Best regards,
MikeJanuary 11, 2018 at 12:29 pm in reply to: Hide overlay but display caption in masonry on mobile #896132Hi,
Sorry, I see you wanted this to hide the title only on a mobile, so I should have added the media query:@media only screen and (max-width: 767px) { .post-456 .av-inner-masonry-content-pos-content {display:none!important;} }
You could add it to the other one if you wish.
Best regards,
MikeHi,
Try this code in the General Styling > Quick CSS field:#top.home .avia-builder-el-1.av-special-heading.modern-centered { text-align: right!important; }
please see screenshot in Private Content area to ensure I was targeting the correct element
Best regards,
MikeHi,
Try this code in the General Styling > Quick CSS field:.main_color strong.av-related-title {color: #000 !important;}
Best regards,
MikeHey m_reiprich,
You can link to any ID on a page by adding the id to the url. Such as:http://127.0.0.1/#feature-list
To create a menu item, you can add the id in the url box (#feature-list) or the full url with id, as above.
If your site has many page the latter is preferred.Best regards,
MikeJanuary 11, 2018 at 11:23 am in reply to: Disable "Lightbox" in order to prohibit right-click on images #896094Hi,
Thank you for sharing your solution, we will close this now. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.Best regards,
MikeHi,
Thank you for explaining, please try:#top.page-id-353 .container_wrap_first {background-color: antiquewhite!important; }
Best regards,
MikeJanuary 11, 2018 at 10:32 am in reply to: Demo import probelm font-manager.class.php on line 488 #896076Hi,
@yuyulg Please open a new support request, describing your issue with the url to the page in question so we can take a closer look.Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.Best regards,
Mike -
AuthorPosts