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Viewing 30 posts - 1 through 30 (of 35,158 total)
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  • Hey Jack Song,
    You can update and we do not expect any issues, but some things to keep in mind, if you have a custom header.php or footer.php in your child theme, you should remove these first, as they have changed. After you update you can review the new version of these files and make copies with your customizations into your child theme. I recommend tring to find a different way to add your customizations without using these files, or you will run into this issue again in the future.
    The same is for any custom elements that you have in your child theme. If your child theme only has a style.css & functions.php & screenshot.png then you are fine.
    If you have added any custom code to any parent theme files, you should save the code as it will be lost when you update.
    You will not be able to automatically update via the theme options, as Theme Forest has changed since your version, after you manually update you will be able to update via the theme options for future updates.
    A good practice is to use your web host options to create a stagging site and update it first to ensure your site looks & works the same, and then update your live site. If you are not able to do this, at least ask your web host to create a full backup, including the database for a fallback just in case.
    To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue,
    then you will see the Theme updated successfully message.
    After which you can go to your Theme Forest account and create a new Token for future automatic updates.

    Best regards,
    Mike

    Hey Dan2275,
    Glad to hear that you have solved this, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

    Best regards,
    Mike

    in reply to: LayerSlider not updating despite latest Enfold version #1495977

    Hi,
    The only way would be to try reinstalling the theme. If this doesn’t work please start a new thread and include an admin login for us to examine in the private content area. Your login would not be private in this thread, as it is not your thread.
    To reinstall your version of Enfold you can download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    after you choose the zip file and click install, you will see a This theme is already installed message because you are reinstalling, you can continue,
    then you will see the Theme updated successfully message.

    Best regards,
    Mike

    in reply to: Impossible to publish page / post with the Editor #1495972

    Hi,
    Yes each time you upload it from Themeforest you get the latest version.
    I believe your error is related to what I posted above.

    Best regards,
    Mike

    Hi,
    Glad that we could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

    Best regards,
    Mike

    Hi,
    When I check your site today I see that your buttons are working correctly with no bounce, were you able to resolve this?

    Best regards,
    Mike

    in reply to: Impossible to publish page / post with the Editor #1495957

    Hi,
    Thanks for the video, I see first that you used the classic editor to save the page and then you switched to the ALB editor on the same page and added more elements and saved again. Please note that this can cause issues. Please do not switch between editors, only use one editor per page. Also note that if a corrupt page is saved as a template it can not be repaired, you will need to remove the template and rebuild a new page and create a new template.
    Was the page that you tried to add the template to also saved in both editors?

    Best regards,
    Mike

    in reply to: Bildrechtsverstoß copytrack #1495956

    Hey macuti,
    I have added it below for you. Please see this post: https://kriesi.at/support/topic/copytrack-wants-me-to-show-a-license-for-an-image-included-in-the-demo/#post-1495685
    If you read the whole thread you will see two links to the same image, the one for which we have a license for from 2014 by the user francesco83 and a newer one that copytrack is claiming for the user genious2000de or perhaps it is the same person, we don’t know. Either way our extended license is valid.
    Please note that we can not offer legal advice.

    Best regards,
    Mike

    in reply to: removing space between two colour sections #1495955

    Hi,
    Glad that we were able to help. As for your issue with the image I can not reproduce,. The image shows for me & it downloads fine. I’m not sure why this is occuring for you, but will take it under advisement.
    If you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

    Best regards,
    Mike

    Hi,
    I created an online test site, linked below with a login for you to check out. It uses PHP 8.3.30 & Enfold 7.1.4
    The mailchimp form is not yours, but it serves as a placeholder.
    I’m not sure if reinstalling will help, but it’s worth a try.

    Best regards,
    Mike

    in reply to: Lines appear between end of Content and Footer #1495926

    Hey Michael F,
    You have the sidebar enabled on these pages, disable this in the settings for these pages, or try this css

    .page-id-2971 #after_section_1,
    .page-id-2974 #after_section_1,
    .page-id-2978 #after_section_1 {
    	display: none;
    } 

    Best regards,
    Mike

    in reply to: removing space between two colour sections #1495925

    Hey Elena,
    Thanks for the login, the column with the image had a min-height of 1000px, causing the color section to take this height. I removed it for you.
    q5xszog.md.png

    Best regards,
    Mike

    in reply to: Impossible to publish page / post with the Editor #1495924

    Hey newki75,
    Thanks for the login, when I tested I was able to publish your test page with no errors.
    To manually update Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue,
    then you will see the Theme updated successfully message.

    Best regards,
    Mike

    in reply to: Update from version 5.0.1 #1495922

    Hey Koster,
    You can update and we do not expect any issues, but some things to keep in mind, if you have a custom header.php or footer.php in your child theme, you should remove these first, as they have changed. After you update you can review the new version of these files and make copies with your customizations into your child theme. I recommend tring to find a different way to add your customizations without using these files, or you will run into this issue again in the future.
    The same is for any custom elements that you have in your child theme. If your child theme only has a style.css & functions.php & screenshot.png then you are fine.
    If you have added any custom code to any parent theme files, you should save the code as it will be lost when you update.
    You will not be able to automatically update via the theme options, as Theme Forest has changed since your version, after you manually update you will be able to update via the theme options for future updates.
    A good practice is to use your web host options to create a stagging site and update it first to ensure your site looks & works the same, and then update your live site. If you are not able to do this, at least ask your web host to create a full backup, including the database for a fallback just in case.
    To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue,
    then you will see the Theme updated successfully message.
    After which you can go to your Theme Forest account and create a new Token for future automatic updates.

    Best regards,
    Mike

    Hi,
    Glad that Ismael could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

    Best regards,
    Mike

    Hi,
    Glad that we could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

    Best regards,
    Mike

    in reply to: license renewal doesn’t work #1495864

    Hi,
    Glad that Ismael could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

    Best regards,
    Mike

    Hi,
    Glad that we could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

    Best regards,
    Mike

    Hi,
    I adjusted a little, please clear your cache and check again.

    Best regards,
    Mike

    Hey Sebastian,
    Try adding this css:

    .referenzen .post-entry-4082 a.grid-image + .grid-content,.referenzen .post-entry-3960 a.grid-image + .grid-content {
        opacity: 1;
        transform: translate(-50%, -50%);
    } 

    Best regards,
    Mike

    in reply to: Vulnerability finding #1495853

    Hey Daniel,
    Please see this thread: https://kriesi.at/support/topic/cve-2022-48285-on-jszip-3-6-0/#post-1470007
    If you wish, you can request the Dev Team to consider this again on our Feature Request: https://github.com/KriesiMedia/Enfold-Feature-Requests/issues
    Note that at the time the updated version was buggy and did not work as it should, perhaps there is a newer update at this time? The Dev Team would need to review though the Feature Request link above.
    See https://kriesi.at/support/topic/cve-2022-48285-on-jszip-3-6-0/#post-1469608

    Best regards,
    Mike

    in reply to: Portfolio grid with mouse ober Text and link to Gallery #1495850

    Hi,
    Glad that we could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

    Best regards,
    Mike

    in reply to: Portfolio grid with mouse ober Text and link to Gallery #1495847

    Hey Sebastian,
    In your theme settings you had the Load jQuery In Your Footer option enabled, so you were getting a jQuery error. I added

    window.addEventListener('DOMContentLoaded', function() {
    ...
    });

    To the script to correct this.

    Best regards,
    Mike

    Hi,
    Thanks for the login, I believe that this is the result that you wanted:
    qIeO2ou.md.png
    So I added this solution to your site, thanks to Guenni007.

    Best regards,
    Mike

    in reply to: Manage WP Layer slider appearance laptop mobile #1495844

    Hi,
    Glad that we could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

    Best regards,
    Mike

    in reply to: Manage WP Layer slider appearance laptop mobile #1495840

    Hi,
    I got the IDs from the page code using the Dev Tools
    When I check today “Alex” is not italic:
    qzVt2Se.md.png
    Please clear your cache and check.

    Best regards,
    Mike

    Hi,
    Try this instead:

    add_filter( 'avf_contact_form_autoresponder_mail', function( $mail_array, $new_post, $form_params, $form_obj ) {
        if ( ! isset( $mail_array['Message'] ) ) {
            return $mail_array;
        }
    
        $message = $mail_array['Message'];
    
        $separators = [ '<hr', '———' ];
    
        foreach ( $separators as $sep ) {
            $pos = strpos( $message, $sep );
    
            if ( $pos !== false ) {
                $mail_array['Message'] = rtrim( substr( $message, 0, $pos ) );
                return $mail_array;
            }
        }
    
        $pattern = '/<br\s*\/?>\s*(?:Ihre Nachricht|Anrede|Vorname|Nachname|E-Mail|Thema|Nachricht)\s*:?/i';
    
        if ( preg_match( $pattern, $message, $matches, PREG_OFFSET_CAPTURE ) ) {
            $mail_array['Message'] = rtrim( substr( $message, 0, $matches[0][1] ) );
        }
    
        return $mail_array;
    }, 10, 4 );

    Or this:

    add_filter( 'avf_contact_form_autoresponder_mail', function( $mail_array, $new_post, $form_params, $form_obj ) {
        if ( ! isset( $mail_array['Message'] ) ) {
            return $mail_array;
        }
    
        $message = $mail_array['Message'];
    
        $separators = [ '<hr', '———' ];
    
        foreach ( $separators as $sep ) {
            $pos = strpos( $message, $sep );
    
            if ( $pos !== false ) {
                $mail_array['Message'] = rtrim( substr( $message, 0, $pos ) );
                return $mail_array;
            }
        }
    
        $pattern = '/(?:<br\s*\/?>)?\s*Ihre Nachricht\s*:?|<br\s*\/?>\s*(?:Anrede|Vorname|Nachname|E-Mail|Thema|Nachricht)\s*:?/i';
    
        if ( preg_match( $pattern, $message, $matches, PREG_OFFSET_CAPTURE ) ) {
            $mail_array['Message'] = rtrim( substr( $message, 0, $matches[0][1] ) );
        }
    
        return $mail_array;
    }, 10, 4 );

    Best regards,
    Mike

    in reply to: Manage WP Layer slider appearance laptop mobile #1495836

    Hi,
    Thanks, I found that your IDs in the css were not correct, this is how I corrected it:

    @media only screen and (min-width: 768px) {
        #layer_slider_1  { display: block !important; }
        #layer_slider_2 { display: none !important; }
    }
    
    @media only screen and (max-width: 767px) {
        #layer_slider_2 { display: block !important; }
        #layer_slider_1  { display: none !important; }
    } 

    Best regards,
    Mike

    Hi,
    The issue is that newer versions of jQuery (1.9+) no longer support the old CSS selector syntax using bare # characters. We need to escape them properly. This is the updated code that I added to your site, I also changed the offset to match your header height.

    function slow_scroll_to_anchor() { ?>
      <script>
    (function($) {
      $('a[href*="#"]:not([href="#"])').click(function() {
        var width = $(window).width()
        if (location.pathname.replace(/^\//,'') == this.pathname.replace(/^\//,'') 
    && location.hostname == this.hostname) {
    
          var target = $(this.hash);
          target = target.length ? target : $('[name=' + this.hash.slice(1) +']');
          if (target.length) {
            if ($(window).width() < 768) {
              $('html,body').animate({
                scrollTop: target.offset().top - 150
              }, 1000);
              return false;
            } else {
              $('html,body').animate({
                scrollTop: target.offset().top - 250
              }, 1000);
              return false;
            }
          } 
        }
      });
    
      // Executed on page load with URL containing an anchor tag.
      var hash = location.href.split("#")[1];
      if (hash) {
        var target = $('#' + hash);
        if (target.length) {
          if ($(window).width() < 768) {
            $('html,body').animate({
              scrollTop: target.offset().top - 150
            }, 1000);
          } else {
            $('html,body').animate({
              scrollTop: target.offset().top - 250
            }, 1000);
          }
        }
      }
    }(jQuery));
    </script>
      <?php
    }
    add_action( 'wp_footer', 'slow_scroll_to_anchor', 99 );

    Please clear your cache and check.

    Best regards,
    Mike

    in reply to: Manage WP Layer slider appearance laptop mobile #1495833

    Hi,
    Please link to your page so we can examine. Please ensure that you have cleared your browser cache, any cache plugins, and any server or CDN cache. Also note that if you have a css error above this css, such as a missing bracket, it will break any css that follows.

    Best regards,
    Mike

Viewing 30 posts - 1 through 30 (of 35,158 total)