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Hi,
Try adding this css:@media only screen and (max-width: 890px) and (orientation: landscape) { .html_mobile_menu_tablet .header_color div .av-hamburger-inner, .html_mobile_menu_tablet .header_color div .av-hamburger-inner::before, .html_mobile_menu_tablet .header_color div .av-hamburger-inner::after { background-color: #fff; } }Then clear your cache and check.
Best regards,
MikeHi,
You misunderstood, this is not my css, it is your css already on your site that you need to change:.template-page.content.av-content-full.alpha.units { padding-top: 20px !important; padding-bottom: 20px !important; }Change 20px to zero
Best regards,
MikeHi,
Typically code is red when there is an error, looks like you have / / above the css.Best regards,
MikeHi,
Looks like you have this css:.av-masonry-entry { visibility: hidden; opacity: 0; } .av-masonry-sort { visibility: hidden; } #top .av-masonry-load-more { visibility: hidden; opacity: 0; }Check your css or element settings.
Best regards,
MikeHi,
The top padding is set by your custom css:.template-page.content.av-content-full.alpha.units { padding-top: 20px !important; padding-bottom: 20px !important; }Change 20px to zero if you want to remove it, but note this will affect all of your pages.
While you have set the text color to white, your text is bold (strong) which has a blue color, either remove the strong tag, or add the color to the span style, like your font size.
If you don’t know how to do that try this css:.avia_textblock p span[style*="color: #ffffff"] strong span[style*="font-size: 14pt"] { color: #ffffff; }Best regards,
MikeHi,
It sounds like a caching issue with smushit, try disabing it for a week and see if that helps, or add this function to your child theme function.phpfunction custom_avf_post_css_create_file( $create ) { return false; } add_filter( 'avf_post_css_create_file', 'custom_avf_post_css_create_file', 10, 1 );Best regards,
MikeHi,
For the page your wpcp-carousel is on this css will work:.responsive .page-id-7658 #after_horizontal_gallery .container { max-width: 100%; padding: 0; background-color: #c29454; } .page-id-7658 #after_horizontal_gallery .wpcp-carousel-section.nav-vertical-center { margin: 0; }But once you move it to another page it will not work, we would need to see the final page that it will be on to adjust the css. Do you plan to have this on multiple pages or just one?
Best regards,
MikeHi,
To disable the Linked Image Overlay, go to Theme Options > Advanced Styling > Linked Image Overlay > Disable OverlayBest regards,
MikeHey schweg33,
The height of the text block is based on the content inside of it. The paragraph tag in it will has top & bottom margin, and the section that it is in has padding from your custom css:.template-page.content.av-content-full.alpha.units { padding-top: 20px !important; padding-bottom: 20px !important; }It would probably look nicer if you removed the background color.
Best regards,
MikeHey schweg33,
For your new menu you should go to Theme Options > Main Menu > Burger/Mobile Menu > Menu Icon Submenu Items > Always display submenu items
For other options you could easily compare the settings for both sites.Best regards,
MikeApril 4, 2026 at 1:41 pm in reply to: Enfold Theme Reset – Lost Options & Media / Recovery Assistance Needed #1496585April 4, 2026 at 1:11 pm in reply to: Media Library Empty After Enfold Reset – Files Exist in wp-content/uploads #1496582Hey Quazione,
Resetting the media library doesn’t remove the files but clears the database, to restore the files in the database you will need to upload the files again. There is a few plugins that claim to scan the file directory and add the files back into the database, but they have mixed reviews.We have not tested these, and there maybe others for you to try.
Best regards,
MikeApril 4, 2026 at 12:59 pm in reply to: Unable to Register Enfold Theme via Envato Token (403 Errors) #1496581Hey Quazione,
The Token needs specific permissions to verify the purchase and link your Envato account. If these are not correct you will receive an error, also note at Envato limits the number of checks a day across all of your licenses, so in some cases you will need to wait 24 hours before checking again. Above you write about a API key, which Envato no longer uses, so if you have a old version that asks for a API key, or some v4-v5 you will need to manually update before the Token will work.To manually update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue,
then you will see the Theme updated successfully message.
After which you can go to your Theme Forest account and create a new Token for future automatic updates.Best regards,
MikeApril 4, 2026 at 12:47 pm in reply to: Enfold Theme Reset – Lost Options & Media / Recovery Assistance Needed #1496580Hey Quazione,
Sorry to hear that you have experienced this setback, clicking the Reset button gives this warning:

We also have a theme option to hide this button:

But unfortunately once you have approved of the reset there is no recover method, you will need to preform a site restore from your full backup.
You will not be able to restore a partial database.Best regards,
MikeHey kpamela24,
I see that your WordPress site health is also not loading. I see that you have a Search Replace plugin, perhaps using this broke something. Try resetting your site and do a fresh install of WordPress & Enfold to see if this works. If so try the Duplicator plugin to migrate from your localhost to your server.Best regards,
MikeHey MORTULGAAH,
It sounds like a caching plugin is defuring the font load or a CORS issue, or a slow server. Try disabling all of your plugins and checking the browser console for errors.Best regards,
MikeHey wolfgangnmd,
There is not a way to assign licenses to a specific site, if you purchase them under your account they are assigned to you. In the future keep in mind that if your client needs a new Token or a theme download for their site, you will need to assist them. If you don’t plan on keeping a long term relationship with your clients, you should have your client create a Envato account so they can manage their Token and obtain future downloads of the theme. You will need to ask Envato support for help pushing the license to the client account, we don’t have access to this.Best regards,
MikeHi,
Glad to hear that you have sorted this out, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.Best regards,
MikeApril 3, 2026 at 9:51 pm in reply to: use existing custom menue as a full width sub-menue with pictures in a row #1496562Hey Michael F,
I only see three images, not four. One is much larger than the other two. Please use images that are the same size, preferably small.Best regards,
MikeMarch 30, 2026 at 10:32 pm in reply to: Multiple masonry galleries increases height and requires scrolling to load #1496447Hi,
Glad that Rikard could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.Best regards,
MikeMarch 30, 2026 at 10:11 pm in reply to: Urgent Help With the failing enfold theme to correctly display after site update #1496445Hey Dave,
Your server is giving a 403 Forbidden error for the css file that is needed.
It could be that the directory has the wrong file permissions, ask your web host why the server is doing this.
If they can’t help try adding this function to your child theme functions.php filefunction custom_avf_post_css_create_file( $create ) { return false; } add_filter( 'avf_post_css_create_file', 'custom_avf_post_css_create_file', 10, 1 );Then clear and or disable your caching plugin, I tried but your siteground caching plugin doesn’t seem to respond.
You may need to ask for help with that also.
If all else fails try rolling back your WordPress update. WP versions 6.9.2 & 6.9.3 both had issues, not sure about 6.9.4, so if you roll back go to 6.9Best regards,
MikeHi,
Glad that Rikard could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.Best regards,
MikeHi,
Glad to hear that you sorted it out, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.Best regards,
MikeMarch 29, 2026 at 5:31 pm in reply to: Enfold May Be Overriding Woo Commerce Product Image Sizes and Containers #1496417Hi,
Glad that we could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.Best regards,
MikeHi,
Glad that we could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.Best regards,
MikeMarch 29, 2026 at 3:07 pm in reply to: Enfold ALB save routine strips closing tags from _aviaLayoutBuilderCle #1496410Hi,
When I checked using the Enfold > Layout Builder > Show advanced Options > Debug Mode I found on Post 1785 that you have a unclosed strong tag:

Correcting this solved.
I see that you have many templates saved:

Note that if any of these have unclosed tags they will cause issues on additional pages that you use them on. They can not be repaired, you would need to delete them and rebuild them.
I also note that you are using the Advanced Editor Tools plugin and recall back when it was called TinyMCE Advanced there were issues with it, not sure if they have been resolved in the plugin’s current build, but it may be worth considering.
I also tried to reproduce this on my test site, but was unable to without purposely forcing unclosed tags.Best regards,
MikeMarch 29, 2026 at 1:40 pm in reply to: Enfold May Be Overriding Woo Commerce Product Image Sizes and Containers #1496405Hey Valerie,
Your woo shortcode to display the products was using cropped images
[products=3]
I added this to your child theme to use the uncropped images:add_filter( 'avf_wc_before_shop_loop_item_title_img_size', 'avf_wc_before_shop_loop_item_title_img_size_mod', 10, 1 ); function avf_wc_before_shop_loop_item_title_img_size_mod( $thumbnail_size ) { return 'woocommerce_thumbnail'; }Best regards,
Mike -
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