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June 9, 2020 at 7:50 pm in reply to: default parent theme caching style.css is max age = 1 year by default #1220945
Here is an update from WPE – they are about to push to staging for resting as their staging can rule out their caching:
Thank you for taking the time to chat with WP Engine Support today! I reviewed your chat and see that you had some questions regarding the headers cache being set to one year for the site (xxxxxxx).
Based on what we are seeing on our end, there appears to be something configured which is making the “public” header on the file and we most often see this with a theme.
Would it be possible for our Support team to push your site to staging to test with a different theme to try to narrow this down further?
Once we have your confirmation, we can review and investigate this further.
If there is anything we can help with in the meantime, please let us know! We are here for you anytime, day or night.
As soon as we hear back from WPE we will update you.
June 9, 2020 at 6:29 pm in reply to: default parent theme caching style.css is max age = 1 year by default #1220920OK – maybe you can help me understand how style.css in the child theme is inheriting this cache control setting? (see new image)
I’ve asked WPEngine to help us understand if their caching is doing something magical… they’ve confirmed the htacess is very plain / generic and are trying to confirm if style.css in the child theme is inheriting from parent or other files from Enfold or somewhere else.
This is all new to me so I’m just trying to be an honest Quarterback and facilitate the troubleshooting.
Thanks
Hi Rikard,
Using you code i was able to achieve what i need. Thank you very much.
Cheers/***** Change order in the social share *****/ #top .av-social-sharing-box-minimal .av-share-box ul { display: -webkit-box; display: -moz-box; display: -ms-flexbox; display: -moz-flex; display: -webkit-flex; display: flex; -moz-flex-flow: wrap; -webkit-flex-flow: wrap; flex-flow: wrap; } .av-share-box ul .av-social-link-linkedin { order: 0;} .av-share-box ul .av-social-link-twitter { order: 1; } .av-share-box ul .av-social-link-facebook { order: 2; } .av-share-box ul .av-social-link-mail { order: 3; }
Hi Victoria,
Thanks for the response, but is not my social icons in header and footer that i wanna change order.
Is the order of social sharing element (https://kriesi.at/documentation/enfold/social-share-buttons/) on posts/portfolio and using the shorcode.
Can you help?
ThanksHi Rikard,
Tried that also, but with no result. :(
I think it can have something to do with the animation,but i can’t seam to fix it..
Thanks
Hi Yigit,
Tried that, but with no result. :(
Do you have any other idea?
Thanks
That worked thanks
I used 2 methods to try to make this.
1. – i went to the Portfolio Items and when the list is presented i hover over one portfolio item and click on the “Quick edit” option and i change the portfolio title to “Detailed<sup>TM</sup> Raw Turkey” save it and it works great.
2 – i went to the Portfolio Items and when the list is presented i hover over one portfolio item and click on the “Edit” option. It open the portfolio item and, with the advance layout builder active, in the title field i add Detailed<sup>TM</sup> Raw Turkey. And save it. But the result is not what is expected. i go reload the editor page and the title is without the html code (“DetailedTM Raw Turkey”).
I don’t know why but this has working on previous versions.
Cheers
This reply has been marked as private.Hi Mike,
thanks for the reply!
I used your code and was able to remove the other commas.I used this, (i’m leaving it here so if someone also needs it – ) shortcodes/postslider.php file and find
$cats .= get_the_term_list($the_id, $taxonomy, '', ', ','').' ';
and change it to
$cats .= get_the_term_list($the_id, $taxonomy, '', ' ','').' ';
And it worked like a charm.Thanks again.
CheersHi Mike,
Thanks for replying ;)
I created this page to build our own layout and used the element “Blog Posts”.
I added a link to the page, if you check the first post you can notice it. Let me know if you need admin access to it .Thanks for the help
Cheers
Thanks Ismael
That worked.
It says “Since Enfold version 4.5.7.1 Relevanssi ajax search is supported by the theme in the core.” so when we have an update (right now i have the 4.5.7) i should remove it?
Thanks again.
CheersHi Nikko,
Just added the JotForm as iframe, but the issue remains :(
You can check ithi Nikko.
Thanks for the help
Here you have the link.hi Basilis,
Here is a link to an image https://ibb.co/t8TTJVz
This only happens in firefox
Thanks for your time :)
Hi Nikko,
After a great search, i found this on a old post in the enfold forum. And it worked. So i just add it here if someone needs it also.
$output .= "<div class='news_origin_image'><img src='"; $output .= get_field('news_origin', $entry->ID); $output .= "'></div>";
Cheers
thanks for the help Nikko – because of your help we were able to find the CSS issue in the child theme in shortcodes/postslider.php and fix it on live.
For a couple of the mods on here – if someone gives you a URL to a staging site (the URL is clearly a staging one) with an admin login, please understand that you have autonomy to do basic troubleshooting like flushing permalinks and disabling plugins, changing themes. It is not appreciated when you have admin rights to the site and someone in need gets responses like that, causing extra delay. Just my $.02. Please close the case.
Already did that too…disabled plugins, etc…
pls guys – we need real help.
We tested that before logging the case. No luck.
TYVM!
OK – thanks.
I saw a lot of other posts saying to exclude certain theme files so its helpful to have a mod say that is not a chapter in the kriesi bible.
so if I understand correctly, there are no ‘defaults’ that need to be excluded for the Enfold theme?
We really need a better answer than this. Regardless of whether or not it is specific settings for WP Rocket (which I would also like) we need to know the settings for the following theme Performance optimizations for minifying:
Excluded CSS Files with Paths
Excluded JavaScript Files with Paths
Exclude files from CDN with PathsAll of this is essential for Enfold customers regardless of what plugin we use – wouldn’t you agree? I’ve seen lots of comments about this on multiple threads – and a lot of them are either unclear or don’t add up. Surely Kriesi can provide clear guidance on this matter?
December 4, 2018 at 7:37 pm in reply to: upgrading PHP on WP Engine from 5.6 to 7.2 causes 500 fatal error on some pages #1040877Hi Rikard,
It was a custom code added to the child theme that was causing the problem.
It’s fixed.Thanks for your help.
April 30, 2018 at 6:18 pm in reply to: Partner Logo element images scale too big after update #949148Thanks for the workaround @Yigit. We will patiently wait for the fix and will stop rolling out the new theme to production immediately for our other clients as a result of this miss.
A couple things to note about the new theme ‘improvements’ we had problems with:
1) Setting New Performance settings to default on upgrade: I learned from my host that the new theme performance enhancements are on by default and needed to be turned off. Rollin out a new feature like this and leaving it on by DEFAULT is NOT cool. If you want to introduce a new feature that is going to impact hosting, I’d suggest letting the crowd know that its available, but OFF and that they can turn it ON and test as needed. I did not have any performance issues UNTIL I upgraded…luckily our host (WP Engine) found the errors the theme was throwing up and was able to advise us to turn everything on that page off so we could get running.
2) Lack of relative references in the performance settings: So the link I shared in PRIVATE goes to our staging server on WPE…when Yigit provided us with the fix (thanks!) we pushed from staging to live with the Performance settings ON by DEFAULT. When we looked at live we did NOT see the fix on the frontend, but saw the fix in Quick CSS…. they told us the problem was that Enfold is storing absolute path references to files on staging and things were breaking. I have not independently confirmed this, but if it is the case, I’d suggest y’all fix that muy pronto por favor. :PThats my $.02.
April 26, 2018 at 11:06 pm in reply to: Partner Logo element images scale too big after update #947518thanks for the quick workaround.
Do you have one for these 2 pages (links in private)
April 26, 2018 at 6:46 pm in reply to: Partner Logo element images scale too big after update #947403We have updated with the correct URL to where the issue is AND with the login and SFTP info.
April 26, 2018 at 4:55 pm in reply to: Partner Logo element images scale too big after update #947350Got the same problem – added login info to private
- This reply was modified 6 years, 7 months ago by kylerollins.
February 15, 2018 at 11:54 pm in reply to: Need previous version"Full Screen Slider Video not loading" issue? #913024When we upgraded to 4.2.3 the video started playing, but many of the elements below the video got all messed up (overlaying the videos) so we had to roll back, push to staging and figure out a fix for them one by one.
Hope y’all have fixed your internal issues and are on path to win us back. I’m a skeptic for now.
February 14, 2018 at 12:40 am in reply to: Need previous version"Full Screen Slider Video not loading" issue? #911998Yigit – what do you consider ‘a little more time’ when this has been a known issue for ages while the Enfold team was taking half a year to discuss plans…
No offense, but the people who have supported you and rely on you don’t have months to mess around with this. While your team was talking and planning, we were sinking and swimming. At first, I told my customers what Enfold told me…wait. Then they stopped caring…and we had to respond with more than ‘a little more time’…
Now I’ve been more than loyal for years, but when it comes down to loyalty, I feel betrayed by Enfold on this. And when it comes down to loyalty to Enfold and keeping my customers, well that is a no brainer….Enfold got cut every time across the board.
I still have customers using Enfold, but many have left because of how this was (and still is) mishandled.
We don’t need more moderators or better comms (although comms is always wanted and helpful), we NEED effective results, and so far we STILL have problems with videos in Safari on Enfold. And the story does NOT change…wait on what so far has been false hope.
I wish the team would face reality, admit defeat on this issue and stop kicking this dead body down the street as if some magic solution will arrive ‘in a little more time’… if the team had faced reality sooner and communicated an effective workaround earlier, we might not have been forced into this position.
Support 101 – if you cannot fix it immediately, give a workaround ASAP so EVERYONE can buy ‘a little more time’…
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