Apart from the fact that support is not mandatory on themeforest and not part of the purchase you make, we do try to offer it nevertheless, because we simply think its good business. And even though customizations are usually not part of our support I think we could have solved this problem. But asking for free support and customization and at the same time dropping a one star rating is so disrespectful that I will now simply close this thread.

Advice for the future: Would recommend to not try and bully other authors with one star ratings since it might get you banned from themeforest.

Hi!
I just checked it on my local installation and the plugin seems to have changed in a way that it now completely messes up the enfold code structure. I am afraid that right now the plugin and the theme are not compatible, even if they were at some point in the past :/

Regards,
Kriesi

Hey Marie!
Here we go, I think this is all you need: (your other code changes should not be necessary)

/*toggle iicon on the right*/
.mc-toggle-team-member .av_toggle_section .toggle_icon {
left: auto;
right: 0px;
top: 0;
}

/*toggle header - no border and bg color*/
.mc-toggle-team-member .av_toggle_section .toggler, 
.mc-toggle-team-member .av_toggle_section .toggler:hover{
border: none;
padding: 0;
background: transparent;
}

/*highlighted toggle icon*/
.mc-toggle-team-member .av_toggle_section .toggler:hover .toggle_icon, 
.mc-toggle-team-member .av_toggle_section .toggler:hover .toggle_icon>span{
border-color: #00C472;
}

/*toggle content with border top, no padding, no bg color*/
.mc-toggle-team-member .av_toggle_section .toggle_content {
border: none;
background: transparent;
padding: 0;
border-top: 1px solid #E4E4E4;
margin-top: 9px;
}

Please be aware that in general our support covers bugfixes and problems with the theme and we don’t do customizations. Of course we will help with the occasional customization request nevertheless ;)

However I took a look at your accounts post history and you seem to need a lot of customization help so I would kindly ask you to use a service like http://studio.envato.com/ for customizations that go beyond small fixes that require a simple 3 line css rule ;)

There are quite a few CSS/Wordpress experts there who are really affordable ;)

Hey!

I removed all the fixes, I think the only issue you were encountering is actually that the image you used as a background image was not large enough. I replaced your current image with the larger version. I also changed the value for the “responsive under” setting in the slider options to 1140px and it now seems to work fine for me on all screen sizes.

Can you confirm that this is the way its supposed to be?

Cheers!
Kriesi

PS: i am talking about the large image version of the first slide of the frontpage: http://moldova.adventist.ro/ – i havent changed the other images so you apparently would need to replace those with larger images as well

Hi!

Da ich leider kein Windows Phone besitze: könntest du uns evtl einen screenshot posten? Vielleicht hilft uns das schon.
Auf mobilen geräten erhält das html element die klasse “avia_mobile”. auf windows solltest du dann also extra CSS regeln via

.avia_mobile.avia-msie oder .avia_mobile.avia-windows hinzufügen können

lg,
Kriesi

Hey Guys!

Please also add a link to your site as well as the login credentials (in the “private data” field) , so we can take a look at your backend.

Cheers!

Hey!

Leider konnte ich auch nicht feststellen warum die ajax suche und die normal suche da nicht ordentlich zusammenspielen wollen, fürchte aber fast das die von dir vorgeschlagene option die einfachste und beste ist, nämlich die ajax suche zu deaktivieren.

Die beste Möglichkeit wenn du auch in Zukunft das theme updaten willst ohne jedes mal die modifikation erneut durchzuführen wäre es unser Enfold Child theme zu aktivieren und diese zeilen in der functions.php hinzuzufügen:

add_action('avf_frontend_search_form_param', 'av_disable_ajax_search',9);
function av_disable_ajax_search($params)
{
	$params['ajax_disable'] = true;
	return $params;
}

lg,
Kriesi

ps: falls das mit dem updaten nicht so wichtig ist kannst du auch die von Elliott beschrieben lösung verwenden ;)

Hi!

The problem in this case is that due to the flexibility of the builder you are actually using a default “page” as a blog. However wordpress and other seo plugins usually dont want to prevent indexing of those pages, because most of the time they are actually not overview pages like in this case but pages with unique content that is distributed among several subpages.

I will see if there is a smart solution that I can apply but right now I am afraid you will indeed need to use the approach that Isamel suggested

Best regards,
Kriesi

Hey Guys!

I think I was able to improve compatibility so the content checker of the plugin should now find at least all content that is added in content areas (eg: textblock, the description in iconboxes and tabs and toggles etc)

We will release this update (version 3.03) during the next few days.

Best regards,
Kriesi

PS: @matthewwoodard: since your issue is probably not related to this thread: please make sure that you run the latest versions of wordpress, the theme and the plugin. If the issues persists feel free to open up a new thread ;)

Hey!

Next small update will include a few bugfixes regarding the mobile version of the submenu and also add some styling options ;)

Regards,
Kriesi

Checked. Looks perfectly fine on my iPhone6. No error messages or any other weird stuff.
Everything loads fine…

Hey!

There are several reason I cant really believe that the theme update is responsible for you rank change. First of all: the frontend output has not changed a bit. Your source code looks the same with version 2.8 and 3.0.2. I can tell that because there is not a single template file that was changed and the template builder elements have changed only marginally (an extra div, or an extra class), certainly nothing that would cause google to kill your rank.

I am also running enfold on several sites (eg: kriesi.at ) and our rank has not changed a bit. I think its more likely that you might be affected by one of the recent google search engine changes.

It might be that the theme has worked better with yoast plugin in previous versions, but my guess is that somewhere in the last months they have changed something as well, because when I look at how the content keyword count in the backend currently works (a javascript counter that does not track the field where enfold saves the output of the template builder) its pretty much impossible that it would have ever worked with this way. So my guess is that not only Enfold has changed but the SEO plugin as well.

Cheers!
Kriesi

Hey!

Google states that the description shown in the search result is not necessarily the description you used on your homepage. The description on google is tailored to the search term and might change depending on what and how you search…

Best regards,
Kriesi

Hi Ed!

The latest issue (3.02) is a feature not a bug. I explain it in the thread. As for the other problems: I am afraid I have no idea why the theme and the plugin dont work well together and especially that the problems are so erratic and almost always impossible to reproduce for us.

Thats the reason this takes so long, because its basically a try and error approach with each new release. It works fine for 99% of our customers and also for us.

Every new version that I release works perfectly fine for me on multiple setups, yet there are always a few customers who report issues. I hope to figure that out but currently I can’t promise that the latest version will fix any issues that users are having.

Best regards,
Kriesi

Hey!

Only thing that I can tell you is that the theme checks performed by this website are extremely arbitrary. Every theme on themeforest has to pass the themecheck plugin that is mentioned on the website, but this website itself adds so many questionable rules that I cant imagine that any theme with more than basic functionality can pass.

Eg: It throws errors for base64encoding data or iframes within the code. Those are necessary for data import/export and video embedding. The plugin checks for those functions because people who rip the theme and upload it for others on pirating sites often add their own code or backdoors using these methods. Thats obviously not what we do, yet the themecheck.org thinks, that because these functions are available in the theme, that it has been compromised, which is of course not the case. Thats pretty much true for all the security errors and warnings…

What you get in the end is an endless list of false positives because the website labels a ton of perfectly valid functions and methods as “evil”, without the possibility to distinguish if its used to add malicious code or for genuine features…

Cheers!
Kriesi