Forum Replies Created
-
Posts
-
So, after the update on 1/13, we noticed an 75% drop in reported web traffic and 100% drop in conversions being reported in Google Analytics. This is not correct as I can see from our CRM that we had a normal amount of conversions and looking from our hosting server, I can see we had more web traffic than normal. I also double checked and our tracking code is present and nothing was changed in Google Analytics. So, something about the Enfold Theme update on 1/13 screwed this up. Looking at the change log I notice the following changes you all made.
added: filter avf_add_google_analytics_cookies_to_custom_cookies
improved Google Analytic input field:
– Google Analytics script is only loaded when allowed
– Scripts with class google_analytics_scripts are removed when user refuses Google tracking cookies
– Google Cookies are deleted when user refuses cookiesSomething about these changes is messing up what is being reported to Google.
I think you are somehow misunderstanding me. The issue is not some the where I need custom coding. The problem is the pre theme update, Google Analytics was tracking visitors and conversion goals just fine. Post theme update, it’s not and I have confirmed the tracking code is present and that nothing has changed in Google Analytics. In talking with some Google Analytics experts (Ed Reese af Sixth Man Marketing and Dana Ditamaso at KickPoint) they double checked everything in GA and confirmed my findings. So, it’s an issue with the theme update.
I looked through Google Analytics change history and there is nothing that changed there. I can tell by Local Falcon that our rankings have not changed. So, the issue is somehow in the theme update. As I said before, I re-added the tracking code from GA after I noticed this issue and it’s still present. I am not sure what the issue is. Any suggestions?
Since the theme update, Google Analytics isn’t showing any conversions and it’s showing a 75% reduction in traffic. Also, the fonts for my website aren’t loading in chrome. Nothing has changed in GA goals. I checked the tracking code in Active Campaign and Google Analytics on the site and it’s all fine. I checked the CSS and it’s the same. I re-added the tracking code for GA and AC. The site is showing no conversions in the last 4 days and I know that’s inaccurate. It also shows some traffic to the site but the lowest since Christmas Day and I can tell from Local Falcon and other tools that our ranking is the same for keywords and proximity. So, it’s not that. Chrome is delivering data but not Firefox, IE.
Can anyone help me to know if this is an issue with the plugin or with Enfold and what to do about it?
I got https://wordpress.org/plugins/ultimate-faqs/The only issue is I don’t see a way to use it unless I am using the basic block editor. It seems like when I am using the Avia Layout Builder, plugins like this aren’t available to use. Am I missing something?
Your previous edit fixed my last question. One last thing, on the top secondary menu of my site, the background color of the menu is slightly different than than surrounding white. You can see it most easily at https://justmind.org but also there is the image below. I am not sure how to fix this.
“An error occurred while updating Enfold: Download failed. A valid URL was not provided.”
Is there going to be a fix that allows people to update within wordpress like normal? I don’t want to screw with uploading the theme via FTP.I don’t want to make these changes prior to saying this. This issue was not like this prior to the last update couple of updates. I did a rollback on my testing site to a backup from a month ago and the header would still show the menu option as the user scrolled (it would shrink though). I feel like this is linked to the issues people are reporting with the menu bar on the desktop. If you still think I should make these changes, let me know.
Appreciatively,
William
I know that Enfold has version upgrades and I know it has been a big product for you. I didn’t know if also might be planning a newer version of it to replace Enfold.
That’s not exactly useful. I ended up finding LDW mobile contact optimizer. I wanted something so that people on mobile could quickly call, email, or find us. https://wordpress.org/plugins/ldw-mobile-contact-optimizer/
Are you all planning an Enfold 2.0 which would allow theme users to easily upgrade to a new design and now cause a bunch of shit to break?
The goal is for the images to be evenly sized with the clickable area beneath them for the social action. Before the last update, this piece of CSS had fixed that.
.team-img-container img {
max-width:240px !important;I haven’t seen an update on this.
The pictures were coming up 240 x 240 before the Enfold update. Now they are gigantic. It’s like some part of the CSS broke and they are stretching to fill the screen.
Thank you for your quick feedback. I did try deleting all of the plugins and it was still there — did this on the staging site. I think it must be linked to the slider not having a version number. I will try the update when it is released. Thank you both!
One last question on this issue. I am getting an error that relates to the slider. Can you clear up why this is? I want to update to PHP 7 but I am just making sure this will be okay in light of the error below.
FILE: /nas/content/live/williamasch/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/tab_section.php
——————————————————————————————————————-
FOUND 0 ERRORS AND 1 WARNING AFFECTING 1 LINE
——————————————————————————————————————-
1 | WARNING | File has mixed line endings; this may cause incorrect results
——————————————————————————————————————-FILE: /nas/content/live/williamasch/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/contentslider.php
———————————————————————————————————————
FOUND 0 ERRORS AND 1 WARNING AFFECTING 1 LINE
———————————————————————————————————————
1 | WARNING | File has mixed line endings; this may cause incorrect results
———————————————————————————————————————FILE: /nas/content/live/williamasch/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/grid_row.php
—————————————————————————————————————-
FOUND 0 ERRORS AND 1 WARNING AFFECTING 1 LINE
—————————————————————————————————————-
1 | WARNING | File has mixed line endings; this may cause incorrect results
—————————————————————————————————————-Okay, so I already have some quick css in there. Will these two work together and not cause issues?
@media only screen and (max-width: 480px) {
.avia-caption.av-slideshow-caption { display: none !important; }}@media only screen and (max-width:767px) {
img.avia_image.avia_image_team {
width: 100%;
}
}
