Page 702 – Support | Kriesi.at – Premium WordPress Themes

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May 25, 2017 at 1:39 am in reply to: Remove masonry footer information #799299

Jordan Shannon
Inactive Moderator

Hi,

If you remove the css that was put in it removes the issue correct? Please do that and I we can try a different approach.

Best regards,
Jordan Shannon

May 25, 2017 at 1:37 am in reply to: Demo style items are not available after installation #799298
Jordan Shannon
Inactive Moderator
Hi,

Have you attempted to increase the php memory limit? To increase the wordpress memory limit please access wp-config.php file and add the below line
```
define('WP_MEMORY_LIMIT', '256M');
```
For a detailed explanation please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

and you can contact your service provider to increase the memory limit.

Best regards,
Jordan Shannon
May 25, 2017 at 1:33 am in reply to: Video is not showing; only link is showing #799296

Jordan Shannon
Inactive Moderator

Hi,

Try switching to your default WordPress theme and try to embed the video. Your changes will be safe, and won’t be loss once you switch back. If the video still won’t embed it could point to a server issue.

Best regards,
Jordan Shannon

May 25, 2017 at 1:29 am in reply to: Cannot load external text/css link #799294

Jordan Shannon
Inactive Moderator

Hi,

I am still seeing some styling issues within the header portion of the site, which leads me to believe there is some conflicting css within the plugin itself. Have you used this plugin on any previous Enfold installs?

Best regards,
Jordan Shannon

May 25, 2017 at 1:26 am in reply to: General Styling is not registering any changes. #799291

Jordan Shannon
Inactive Moderator

Hey!

I am not able to recreate the issue on my end either. I see a small color error on the menu when on the video page, but this is something that needs to be solved via quick css specifically on that page if you intend to keep that header color.

Regards,
Jordan

May 25, 2017 at 1:15 am in reply to: Product page thumbnails huge on mobile device #799287

Jordan Shannon
Inactive Moderator

Hi,

I am not able to recreate this issue on my phone. (Galaxy Note) I will see if one of my teammates can look into this from their device.

Best regards,
Jordan Shannon

May 25, 2017 at 1:12 am in reply to: Don't want sticky header #799284

Jordan Shannon
Inactive Moderator

Hi,

Please see the following doc on setting the correct WordPress home page:

How to Define a Static Home Page in WordPress

Best regards,
Jordan Shannon

May 25, 2017 at 1:10 am in reply to: Animate the logo? #799283

Jordan Shannon
Inactive Moderator

Hi,

If this is something you would like to see in a future release please add it to the feature requests. https://kriesi.at/support/enfold-feature-requests/

Best regards,
Jordan Shannon

May 25, 2017 at 1:08 am in reply to: Page set to 'no transparency' but is displaying like a transparent header #799280

Jordan Shannon
Inactive Moderator

Hi,

I am still not understanding this, both pages look and operate the same to me. I will have one of my teammates look into this further.

Best regards,
Jordan Shannon

May 24, 2017 at 11:31 pm in reply to: No Demo Content #799250

Jordan Shannon
Inactive Moderator

Hi,

Defining a higher memory limit in wordpress and if possible increasing the memory on the hosting server should resolve this issue.

To increase the wordpress memory limit please access wp-config.php file and add the below line

define(‘WP_MEMORY_LIMIT’, ‘256M’);

Best regards,
Jordan Shannon

May 24, 2017 at 10:58 pm in reply to: No Demo Content #799232

Jordan Shannon
Inactive Moderator

Hi,

Is it giving you a reason for the failed import?

Best regards,
Jordan Shannon

May 24, 2017 at 10:27 pm in reply to: Page set to 'no transparency' but is displaying like a transparent header #799219

Jordan Shannon
Inactive Moderator

Hi,

So you want KGH to match BWC?

Best regards,
Jordan Shannon

May 24, 2017 at 10:23 pm in reply to: Responsive look #799215

Jordan Shannon
Inactive Moderator

Hi,

Great! If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

May 24, 2017 at 9:40 pm in reply to: Page set to 'no transparency' but is displaying like a transparent header #799193

Jordan Shannon
Inactive Moderator

Hi,

Apologies, but I am not understanding the issue. Can you please try and explain it clearer. I’m viewing your original page link, but I don’t see any transparency.

Best regards,
Jordan Shannon

May 24, 2017 at 9:34 pm in reply to: Enfold Advanced Layout Editor Not Loading #799184

Jordan Shannon
Inactive Moderator

Hi,

Great! I am happy you were able to get this figured out. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

May 24, 2017 at 9:22 pm in reply to: Page set to 'no transparency' but is displaying like a transparent header #799168

Jordan Shannon
Inactive Moderator

Hi,

So on the latest site, it is not showing as transparent?

Best regards,
Jordan Shannon

May 24, 2017 at 9:21 pm in reply to: Cannot load external text/css link #799164

Jordan Shannon
Inactive Moderator

Hi,

You seem to have some console errors. Have you tried disabling active plugins to see if it fixes the error.

Best regards,
Jordan Shannon

May 24, 2017 at 8:59 pm in reply to: Cannot load external text/css link #799138

Jordan Shannon
Inactive Moderator

Hi,

Please start a new thread for the google maps issue. It helps keep things organized.

Best regards,
Jordan Shannon

May 24, 2017 at 8:57 pm in reply to: delete page and reinstall #799135

Jordan Shannon
Inactive Moderator

Hi,

You can try this plugin to export a single page and then try and import it into your second install:

https://wordpress.org/plugins/wp-exporter/

Best regards,
Jordan Shannon

May 24, 2017 at 8:54 pm in reply to: Page set to 'no transparency' but is displaying like a transparent header #799133

Jordan Shannon
Inactive Moderator

Hi,

Have you tried to deactivate iThemes to see if it fixes the issue?

Best regards,
Jordan Shannon

May 24, 2017 at 4:51 pm in reply to: Remove masonry footer information #799026

Jordan Shannon
Inactive Moderator

Hi,

Okay, I see the issue now. Honestly, this can be any number of issues and I would guess it is not related to css, but rather the loading of JavaScript.

Best regards,
Jordan Shannon

May 24, 2017 at 4:46 pm in reply to: Cannot load external text/css link #799024

Jordan Shannon
Inactive Moderator

Hi,

You can add them to the private area of your text editor.

Best regards,
Jordan Shannon

May 24, 2017 at 4:46 pm in reply to: delete page and reinstall #799023

Jordan Shannon
Inactive Moderator

Hi,

Please see this screenshot – http://i.imgur.com/HS5jKWi.png?1. You can save and load your templates using that button. Perhaps this works?
Best regards,
Jordan Shannon

May 24, 2017 at 4:40 pm in reply to: Responsive look #799020

Jordan Shannon
Inactive Moderator

Hi,

By simply hiding the cellphone parallax section on mobile, correct the layout issues. Please try testing now.

Best regards,
Jordan Shannon

May 24, 2017 at 4:30 pm in reply to: delete page and reinstall #799014

Jordan Shannon
Inactive Moderator

Hi,

Are you just trying to clone the look of the portfolio as it was built in the demo?

Best regards,
Jordan Shannon

May 24, 2017 at 4:28 pm in reply to: Video not showing #799013

Jordan Shannon
Inactive Moderator

Hi,

You have some console errors and a ton of plugins on your site. Please deactivate all plugins an then see if the video displays. If it does, you then want to try and narrow down to which one is the issue.

Best regards,
Jordan Shannon

May 24, 2017 at 4:22 pm in reply to: Enfold Contact Form: Color Schemes #799006
Jordan Shannon
Inactive Moderator
Hi,

Add the following to quick css:
```
fieldset label{
color:#a80000!important;
}

fieldset .button{
background:#a80000!important;
border:2px solid #a80000!important
}
```
This should work for you.

Best regards,
Jordan Shannon
May 24, 2017 at 4:17 pm in reply to: Remove masonry footer information #798999

Jordan Shannon
Inactive Moderator

Hi,

Again, I am not seeing that in the link you posted above. I don’t see a text box on that page at all.

Best regards,
Jordan Shannon

May 24, 2017 at 4:10 pm in reply to: Block with text and image #798994
Jordan Shannon
Inactive Moderator
Hi,

I added the following to quick css:
```
.avia-builder-el-10, .avia-builder-el-21{
margin-left:80px!important;
}
```
Let me know if this is what you needed.

Best regards,
Jordan Shannon
May 24, 2017 at 3:54 pm in reply to: Cannot load external text/css link #798987

Jordan Shannon
Inactive Moderator

Hi,

Could you please provide admin info so we can log in and look into this issue further?

Best regards,
Jordan Shannon
Author

Posts

Viewing 30 posts - 21,031 through 21,060 (of 23,052 total)

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