Page 7 – Support | Kriesi.at – Premium WordPress Themes

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Viewing 30 posts - 181 through 210 (of 2,122 total)

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October 7, 2016 at 5:06 pm in reply to: not install #696631
Jordan
Inactive Moderator
Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
Jordan
October 7, 2016 at 7:59 am in reply to: Custom font issue #696336

Jordan
Inactive Moderator

Hey jackiejackiejackie,

Thanks for reaching out to us!

Your site is password protected so I was unable to view and test this issue on your homepage. Could you please provide access so we can have a closer look.

Best regards,
Jordan

October 7, 2016 at 7:55 am in reply to: remove featured image in widget #696332
Jordan
Inactive Moderator
Hi,

Thanks for getting back to me!

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
span.news-thumb.no-news-thumb {
    display: none;
}
```
Best regards,
Jordan
October 7, 2016 at 7:01 am in reply to: remove featured image in widget #696311

Jordan
Inactive Moderator

Hey cpdcngo,

Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

Best regards,
Jordan

October 7, 2016 at 6:50 am in reply to: tema Enfold duvidas #696303
Jordan
Inactive Moderator
Boa tarde Debora,

Por favor tente o seguinte código CSS. Também estou ainda olhando para o link _blank. Por favor, seja paciente.
```
.avia-content-slider .slide-meta {
    display: none !important;
}

a.more-link {
    color: #000000;
    border: none !important;
}

.html_elegant-blog .avia-content-slider .read-more-link {
    top: 15px;
}
```
Obrigado,
Jordan
October 7, 2016 at 6:40 am in reply to: Problemas de posición de la Sidebar en portfolio items #696297

Jordan
Inactive Moderator

Hola Daniel,

Por favor puede usted proporcionar datos de acceso a su sitio.

Saludos,
Jordan

October 7, 2016 at 6:35 am in reply to: Question mark in Spanish (error) #696295

Jordan
Inactive Moderator

Hey mcutini,

Thanks for reaching out to us and sorry for the delay.

Responded to your issue here – https://kriesi.at/support/topic/character-display-error/

Best regards,
Jordan

October 7, 2016 at 6:33 am in reply to: Move Subdomain to Main Domain #696294

Jordan
Inactive Moderator

Hi,

Good to hear you found a workaround! Feel free to reach out to us again on the forum if you need anything else.

Best regards,
Jordan

October 7, 2016 at 6:21 am in reply to: Issues with the WPML plugin after updating to Enfold 3.8 #696288

Jordan
Inactive Moderator

Hey AnineOlsen,

Could you also provide login details to your WordPress dashboard so that we can assist you further.

Best regards,
Jordan

October 7, 2016 at 6:05 am in reply to: Main menu has logo centered, though it's off on mobile #696281
Jordan
Inactive Moderator
Hey Mitchell,

Thanks for reaching out to us!

Trying placing the code you added from the post between the following “{}“, replacing //Place code here in the code below:
```
@media screen and (min-width: 800px) {
    //Place code here
}
```
Best regards,
Jordan
October 7, 2016 at 5:58 am in reply to: I Would like to display woo products on author page in 3 column. #696277
Jordan
Inactive Moderator
Hey Hamadi,

Thanks for reaching out to us!

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
Jordan
October 7, 2016 at 5:56 am in reply to: Adres and phone at the top #696274

Jordan
Inactive Moderator

Hi,

You’re most welcome! Feel free to reach out to us again if you need assistance with anything else.

Best regards,
Jordan

October 7, 2016 at 5:41 am in reply to: Display only Images in Ajax Portfolio and remove the Text #696264

Jordan
Inactive Moderator

Hey skynandi,

Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

Best regards,
Jordan

October 7, 2016 at 5:40 am in reply to: Adres and phone at the top #696262
Jordan
Inactive Moderator
Hey ilonka78,

That is the best way to add the address and phone number. We can help you with styling by providing some custom CSS. Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
.header_color .container_wrap_meta {
    background: #ffffff;
}

.phone-info span {
    line-height: 1.5em;
}
```
Best regards,
Jordan
October 7, 2016 at 5:33 am in reply to: Character Display Error #696259

Jordan
Inactive Moderator

Hey mcutini,

Could you please also provide administrator login details to your WordPress dashboard, so that we can have a closer look. Place the details in the private data section of your reply.

Best regards,
Jordan

October 6, 2016 at 6:24 pm in reply to: Logo Removal #696135
Jordan
Inactive Moderator
Hey Guilherme,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
#top .logo {
    display: none;
}
```
Best regards,
Jordan
October 6, 2016 at 6:18 pm in reply to: Post date and categories are not showing #696133
Jordan
Inactive Moderator
Hey Dandelion222,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
Jordan
October 6, 2016 at 6:16 pm in reply to: Flush logo image left #696131

Jordan
Inactive Moderator

Hi,

Glad to hear it worked!

Best regards,
Jordan

October 4, 2016 at 5:04 pm in reply to: Shopping Cart to secundary menu #695148
Jordan
Inactive Moderator
Hey Donnykool,

Thanks for reaching out to us!

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
#header_meta {
    z-index: 1;
}

.html_cart_at_menu.html_bottom_nav_header #menu-item-shop {
    float: right;
    right: -80px;
    top: -60px;
    z-index: 999;
}
```
Best regards,
Jordan
October 4, 2016 at 4:57 pm in reply to: Empty cart after adding product to cart (urgent fix needed) #695143

Jordan
Inactive Moderator

Hi JD,

To find which plugin is causing the conflict please follow these steps:

1. Go to your plugins page > Deactivate all active Plugins
2. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.
3. If the problem appears again, then the last activated plugin is causing the conflict.

I know it can be a slightly tedious process but it will help you to find the plugin that causes the issue.

Best regards,
Jordan

October 4, 2016 at 8:45 am in reply to: HOWTO: Make flex_column full width of boxed layout. #694925

Jordan
Inactive Moderator

Hey DigitalEssence,

Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

Best regards,
Jordan

October 4, 2016 at 8:41 am in reply to: How to hide a color section ID#001 on desktop and show ID#002 in its place, and: #694923

Jordan
Inactive Moderator

Hi,

Thanks for getting back to us!

Would you mind also providing administrator login details to your WordPress site, so that we can have a closer look. You can place the information in the private data section of your reply.

Please also indicate the color sections that are to be hidden on desktop but shown on mobile and vice versa.

Best regards,
Jordan

October 4, 2016 at 8:38 am in reply to: CSS customization #694922

Jordan
Inactive Moderator

Hey Ikyo,

Thanks for reaching out to us!

Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

Best regards,
Jordan

October 4, 2016 at 4:29 am in reply to: How to hide a color section ID#001 on desktop and show ID#002 in its place, and: #694844
Jordan
Inactive Moderator
Hey domainarchitect,

To achieve what you are looking for, you can do this by adding ID’s to your Color Sections in the element options and then show/hide them with CSS:
```
@media only screen and (min-width: 768px) {
#002 {
display:block;
}
#001 {
display:none;
}
}

@media only screen and (max-width: 767px) {
#002 {
display:none;
}
#001 {
display:block;
}
}
```
Best regards,
Jordan
October 4, 2016 at 4:22 am in reply to: Menu Custom divider #694842
Jordan
Inactive Moderator
Hey Justin,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
.av-main-nav li > a:before {
    content: '//';
}

.av_seperator_small_border .av-main-nav > li > a > .avia-menu-text {
    border: none !important;
}

ul.sub-menu li > a:before {
    display: none;
}

ul#avia-menu > li:nth-child(1) > a:before {
    display: none;
}
```
Best regards,
Jordan
October 4, 2016 at 4:05 am in reply to: Layer slider not working #694835

Jordan
Inactive Moderator

Hi,

Glad to hear it’s okay now!

Best regards,
Jordan

October 4, 2016 at 4:01 am in reply to: How to change default background picture? #694833

Jordan
Inactive Moderator

Hi,

Thanks for getting back to me!

Go to edit the page on the dashboard and go to the Color Section “About Us” and click the edit icon. Then when the pop up window shows, go to the Section Background tab and change the picture.

This link can also help you:

Working with the Advanced Layout Builder

Best regards,
Jordan

October 4, 2016 at 3:52 am in reply to: my anchor links are not working #694832

Jordan
Inactive Moderator

Hi drimmerj,

@Guenni007 is correct. Please try to adjust the anchor in your link, because it is case sensitive.

Let us know how it goes.

Best regards,
Jordan

October 4, 2016 at 3:49 am in reply to: Eliminate breadcrumbs (or You are here: XXX) #694831
Jordan
Inactive Moderator
Hey Linda,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
.breadcrumb.breadcrumbs.avia-breadcrumbs {
    display: none;
}
```
Best regards,
Jordan
October 4, 2016 at 3:47 am in reply to: Fullwidth Easy Slider how do I make it autoplay #694829

Jordan
Inactive Moderator

Hi,

Glad to hear you figured it out! Feel free to reach out to us again if you need anything else.

Best regards,
Jordan
Author

Posts

Viewing 30 posts - 181 through 210 (of 2,122 total)

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