Hi Ultrahead!

Thanks for reaching out to us!

Are you experiencing this on a particular browser? I visited your site using Google Chrome and was unable to see the issue. I visited the pages over and over again after being on the homepage. Please see the video I have attached.

Let me know if you are still experiencing the issue.

Best regards,
Jordan

Hey benrroberts!

Thanks for reaching out to us!

Could you please provide a link to your site and login details if possible so we can have a closer look. You can place the details in the Private Content section of your reply.

Cheers!
Jordan

Hey!

Thanks for getting in touch!

It seems the image links may be broken. Please try the following plugin to regenerate the images https://wordpress.org/plugins/regenerate-thumbnails/

If that does not help, please provide login details to your site. You can place the details in the Private content section of your reply.

Best regards,
Jordan

Hi rashaadk!

Thanks for reaching out to us!

Could you please ensure that you are using the latest versions of WordPress and the theme. Also try deactivating the plugins you installed and try loading the main menu on mobile again. Ensure to clear your browser’s cache each time. Let me know if you have also made any changes to the theme’s code.

If you still need assistance, please provide login details to your site.

Best regards,
Jordan

Hey Tom!

Thanks for reaching out to us!

Please try to upload your theme manually using a cPanel or a FTP client. You can follow the instructions here https://codex.wordpress.org/Using_Themes#Adding_New_Themes_Manually_.28FTP.29

Usually the above error means you probably do not have enough PHP memory or the execution time is too short to upload the theme on your server.

Regards,
Jordan

Hi Paul!

Thanks for reaching out to us!

Could you also provide login details to your site. you can place the details in the Private content section of your reply.

Best regards,
Jordan

Hi!

Glad you worked something out! Definitely feel free to get in touch if you need assistance.

Cheers!
Jordan

Hi WRonald!

Thanks for reaching out to us!

Could you please login credentials to your site in the Private Content section of your reply. Note that we also cannot guarantee that the theme and the plugin will be fully compatible.

Best regards,
Jordan

Hi!

It’s not a problem, glad I could be of assistance! :)

Cheers!
Jordan

Hey stephaniemull!

Thanks for reaching out to us!

You need to go to Enfold -> Footer -> Footer columns on your dashboard. Please follow this link for a quick video as to how to find it: https://goo.gl/IjBIEX

Cheers!
Jordan

Hey Manfred108!

Thanks for reaching out to us!

Have you made any changes to the theme’s code or added any customization? Please also try deactivating all plugins and clear the Firefox browser cache and load the site on Firefox again.

Could you also provide login information in the Private Content section of your reply so we can assist you further.

Best regards,
Jordan

Hey Kelly!

To have the fonts applied to all the elements and not just h2, try changing the h2 to body *. The code should look like:

body * {font-family: 'ヒラギノ角ゴ Pro W3', 'Hiragino Kaku Gothic Pro', メイリオ, Meiryo, Osaka, 'MS Pゴシック', 'MS PGothic', sans-serif;}

Let me know if that helps.

Cheers!
Jordan

Hi!

Glad to hear it works fine now!

Cheers!
Jordan

Hi!

Thanks for getting back to me!

Try the following CSS and see if it helps:

.container {
    padding-left: 0px;
}

.container .av-content-small.units {
    width: 75%;
    padding-left: 50px;
}

.sidebar {
background-color:#39457d !important;
padding-left: 50px;
}

Cheers!
Jordan

Hey SoulTree2016!

Thanks for reaching out to us!

Could you please provide a link and login information to your site so that we can assist further. Please put the details in the Private Content section to your reply. Also, how much did you increase the memory to?

Cheers!
Jordan