Page 55 – Support | Kriesi.at – Premium WordPress Themes

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April 14, 2016 at 4:07 am in reply to: How to (Special Heading) Heading Style Modern (left) have same line as Default #613405
Jordan
Inactive Moderator
Hi LifeIsNow001!

Thanks for getting in touch with us!

Try adding the following CSS in the Quick CSS field under the General Styling tab in the theme options:
```
body .av-special-heading.blockquote .special-heading-border {
    display: block;
    float: none !important;
}

body .av-special-heading.blockquote > * {
    float: left !important;
}
```
Best regards,
Jordan
April 14, 2016 at 3:40 am in reply to: Widget area after menu #613403
Jordan
Inactive Moderator
Hi!

Replace the first section of the code with the margin value for menu with the following:
```
nav.main_menu {
    margin-right: 5.5%;
}
```
Let me know if that helps.

Cheers!
Jordan
April 14, 2016 at 3:17 am in reply to: Widget area after menu #613396
Jordan
Inactive Moderator
Hey notsocool!

Thanks for getting in touch with us!

Try the following custom CSS:
```
.avia-menu.av-main-nav-wrap {
    margin-right: 5%;
}

#header .widget {
    top: 30% !important;
}
```
Regards,
Jordan
April 14, 2016 at 3:07 am in reply to: WooCommerce – Product description appears twice #613392
Jordan
Inactive Moderator
Hey goatcloud!

Thanks for getting in touch with us!

Please try adding the following CSS code in the Quick CSS field under the General Styling tab in the theme options or to custom.css:
```
.woocommerce-variation-description {
    display: none;
}
```
Let me know if you need further assistance.

Regards,
Jordan
April 14, 2016 at 2:48 am in reply to: Problem with mega menu sub items when header size is set to custom #613389

Jordan
Inactive Moderator

Hey Mark!

Thanks for getting in touch with us about this issue!

Could you please provide a link to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

Regards,
Jordan

April 14, 2016 at 2:46 am in reply to: Site missing CSS #613386

Jordan
Inactive Moderator

Hi egouldCTTA!

Thanks for getting in touch with us!

I visited your site and saw styling on the front page (view the screenshot in the private section). Please try clearing your browser’s cache and reloading the page.

If you still have issues, could you please provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

Best regards,
Jordan

April 14, 2016 at 2:42 am in reply to: Logo #613385

Jordan
Inactive Moderator

Hey tennetno!

Thanks for getting in touch with us!

Could you please provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

Cheers!
Jordan

April 14, 2016 at 2:41 am in reply to: Gallery and Slide Show does not function well after WordPress Upgrade #613384

Jordan
Inactive Moderator

Hi Sushil!

Thanks for getting in touch with us!

A newer version of Enfold has been released that is compatible with WordPress version 4.5. Please upgrade the theme to version 3.5.2. http://kriesi.at/documentation/enfold/updating-your-theme-files/

Let me know if you need further assistance.

Cheers!
Jordan

April 13, 2016 at 11:26 pm in reply to: Colour sections broken #613295

Jordan
Inactive Moderator

Hi ClassicCarpentry!

Thanks for getting in touch with us!

Please update your version of the enfold theme to 3.5.2. http://kriesi.at/documentation/enfold/updating-your-theme-files/

Cheers!
Jordan

April 13, 2016 at 10:05 pm in reply to: EnFold Auto Update is not working #613256

Jordan
Inactive Moderator

Hey Eleina_Shinn!

Thanks for getting in touch with us!

Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API keys are correct: https://wordpress.org/plugins/artiss-transient-cleaner/. Note that the API key also changes sometimes when you purchase the theme (this is something ThemeForest does so we have no control over it).

If this still does not help, manually update and we will report this bug to the developers.

Best regards,
Jordan

April 13, 2016 at 9:56 pm in reply to: Enfold Fullwidth Easy Slider not working after WP update. #613253

Jordan
Inactive Moderator

Hi ksphoto2013!

Thanks for getting in touch with us!

You are currently using Enfold version 3.4.7. We have released a new version yesterday to fix the issues with WordPress 4.5. Please update Enfold to version 3.5.2 to check if your issues are fixed. http://kriesi.at/documentation/enfold/updating-your-theme-files/

Please back up your custom code to put them back since you are not using a child theme because the update will replace all theme files.

Cheers!
Jordan

April 13, 2016 at 9:53 pm in reply to: Fullwidth Easy Sliders Won't Display After WordPress 4.5 Update #613251

Jordan
Inactive Moderator

Hi!

Glad to hear it works! Feel free to reach out to us again here on the forum if you have any more questions.

Cheers!
Jordan

April 13, 2016 at 9:39 pm in reply to: Fullwidth Easy Sliders Won't Display After WordPress 4.5 Update #613239

Jordan
Inactive Moderator

Hey emmediainc!

Thanks for getting in touch with us!

You are currently using Enfold version 3.4.2. We have released a new version yesterday to fix the issues with WordPress 4.5. Please update Enfold to version 3.5.2 to check if your issues are fixed. http://kriesi.at/documentation/enfold/updating-your-theme-files/

Regards,
Jordan

April 13, 2016 at 9:30 pm in reply to: Header Background Image #613229
Jordan
Inactive Moderator
Hey!

Try the following code to replace the above one you posted:
```
#header_main{
background: url(https://test.wildlydifferent.com/wp-content/uploads/2016/04/header-bg.jpg) repeat top right;
background-size: contain;
}
```
Best regards,
Jordan
- This reply was modified 8 years, 7 months ago by Jordan.
April 13, 2016 at 8:16 pm in reply to: Tracking Code etracker #613174

Jordan
Inactive Moderator

Hi Ditmar!

Thanks for getting in touch with us!

Please try placing the code in the footer.php file above the close tag </footer>. Make a back up of the footer file first just in case you need to undo the changes.

Try that and let me know if you need further assistance.

Cheers!
Jordan

April 13, 2016 at 8:11 pm in reply to: Sidemenu #613171

Jordan
Inactive Moderator

Hi bibbitybop!

Thanks for getting in touch with us!

Could you please provide a link and login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

Best regards,
Jordan

April 13, 2016 at 8:10 pm in reply to: CRASH SITE: unrecognized expression #613170

Jordan
Inactive Moderator

Hey!

Glad to hear that helped! Please feel free to reach out to us again if you need any further assistance.

Best regards,
Jordan

April 13, 2016 at 7:46 pm in reply to: Font in the footer #613152

Jordan
Inactive Moderator

Hi!

Glad to hear it worked! Feel free to reach out to us again here on the forum if you have any more questions.

Regards,
Jordan

April 13, 2016 at 7:44 pm in reply to: Use missing Google font on easy slider #613150

Jordan
Inactive Moderator

Hey IASupport!

Thanks for getting in touch with us!

Please refer to this post – http://kriesi.at/documentation/enfold/register-additional-google-fonts-for-theme-options/
If it still does not work for you, please create a temporary admin login and post it here privately.

Cheers!
Jordan

April 13, 2016 at 7:33 pm in reply to: Enfold, mobile device page is not working… #613138

Jordan
Inactive Moderator

Hi foodcult!

Thanks for getting in touch with us!

What exactly are the issues you are experiencing on mobile? There is nothing that has to be activated to get the mobile view working. Please try deactivating all plugins and try looking on mobile again to see if the issue is fixed.

Could you please provide login details to your site, so that we can have a closer look if you still have the problem. You can place the information in the Private Content section of your reply.

Best regards,
Jordan

April 13, 2016 at 7:21 pm in reply to: Can't get youtube link to work in color section #613120

Jordan
Inactive Moderator

Hey Gal726!

Thanks for getting in touch with us!

Could you please provide a link and login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

Regards,
Jordan

April 13, 2016 at 7:14 pm in reply to: Website Images Not Appearing on multiple pages #613114

Jordan
Inactive Moderator

Hey Matthew!

Thanks for getting in touch with us!

I visited your site and saw all your images in place including the fullscreen sliders. Please try clearing your browsers’ cache and then refresh the page.

If you still have issues, could you please provide a link and login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

Cheers!
Jordan

April 13, 2016 at 7:10 pm in reply to: Font in the footer #613108
Jordan
Inactive Moderator
Hey comelen!

Thanks for getting in touch with us!

Try adding the following CSS either in the custom.css file or in the Quick CSS section under the General Styling tab in the theme options:
```
a.av-instagram-follow.avia-button {
    color: #0A0A0A !important;
}
```
Let me know if you need further assistance.

Cheers!
Jordan
April 13, 2016 at 4:36 pm in reply to: Dual header: header + sidebar #612911

Jordan
Inactive Moderator

Hi!

Thanks for getting back to me!

Could you please provide a link and login details to your site, so that we can have a closer look at the sidebars and the top header. You can place the information in the Private Content section of your reply.

Cheers!
Jordan

April 12, 2016 at 10:51 pm in reply to: Custom Framework PHP code in child theme #612204

Jordan
Inactive Moderator

Hey mmagnani!

Thanks for getting in touch with us!

Save the edited file separately in your child theme’s folder. After that you need the child theme to call that file by adding a line in your child theme’s functions.php. Here are instructions on how to do that https://codex.wordpress.org/Child_Themes#Referencing_.2F_Including_Files_in_Your_Child_Theme

Ensure you know the file path to where you put the edited file in the child theme directory. Let me know if you need further assistance.

Best regards,
Jordan

April 12, 2016 at 10:40 pm in reply to: Blog pages not openning #612195

Jordan
Inactive Moderator

Hey!

Just seeing your latest reply. Have you added any custom code to the theme? Also try deactivating all plugins and reload the page to see if the pages are still shown as one of the blog posts.

Regards,
Jordan

April 12, 2016 at 10:35 pm in reply to: Blog pages not openning #612191

Jordan
Inactive Moderator

Hey!

Thanks for getting in touch with us!

I just visited your site and logged in using the credentials you provided and was able to see all your posts. Are you still experiencing this issue on your end? Please try clearing the browser’s cache and reloading the page.

Let me know if you need further assistance.

Cheers!
Jordan

April 12, 2016 at 8:38 pm in reply to: Page Sidebar… #612129

Jordan
Inactive Moderator

Hey Miles!

Glad to hear you found a way to do it! Feel free to reach out to us on the forum if you have any other questions.

Regards,
Jordan

April 12, 2016 at 7:12 pm in reply to: How do I disable the transparency menu? #612114

Jordan
Inactive Moderator

Hey Mike!

Thanks for getting in touch with us!

Go to the page with the transparent header and to the right of the editing page under the sidebar labeled Layout, look for Header visibility and transparency. Change to No transparency from the drop down selection.

Let me know if you need further assistance.

Cheers!
Jordan

April 12, 2016 at 6:49 pm in reply to: Masonry of posts – background color #612090
Jordan
Inactive Moderator
Hi jonasnapier!

Thanks for getting in touch with us!

Try adding the following CSS in the Quick CSS field under the General Styling tab in the theme options:
```
.main_color .container .av-inner-masonry-content{
background-color: #CE5D5D !important;
}
```
Adjust the color to the color of your page background. Let me know if you need further assistance.

Regards,
Jordan
Author

Posts

Viewing 30 posts - 1,621 through 1,650 (of 2,122 total)

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