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  • #613023

    I have approximately 15 or more Enfold Sites, all purchased… I’ve noticed on 3 this morning that auto update is not working. Theme Options says that the latest version is installed, then it gives you the version number, which I know is out-dated… so I have to upload Enfold for every one of my sites, it seems, via http://FTP.. do you guys have a fix for this yet? All these sites have been using auto update for a while and I know my API keys are correct… it’s a new problem, thank you1

    By the way, it’s since WordPress Update to 4.5 – fullwidth images disappear, Enfold no longer auto updates, it’s all my sites

    • This topic was modified 8 years, 5 months ago by Eleina_Shinn.
    #613256

    Hey Eleina_Shinn!

    Thanks for getting in touch with us!

    Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API keys are correct: https://wordpress.org/plugins/artiss-transient-cleaner/. Note that the API key also changes sometimes when you purchase the theme (this is something ThemeForest does so we have no control over it).

    If this still does not help, manually update and we will report this bug to the developers.

    Best regards,
    Jordan

    #613287

    Okay, plugin did not work and API’s are correct… but here’s what I found: I went to another site, where WordPress had not yet been updated to 4.5, and when I hit manual update, it works, it updates to 3.5.2.

    Any sites with new WP Version 4.5 , if you have older version of Enfold and hit manually update, even with a good API key, it says you have the latest version of Enfold and does not update, has to be done via FTP

    #614017

    Follow Up:

    Enfold Auto Update is no longer working in version 3.4.7… it says then that you have latest version, no update available. However, if you check manually, the update to 3.5.2 is available and it works – trick is to Update Enfold FIRST, before you update WordPress to latest version – if you update to 4.5 first, you will not be able to update enfold manually within theme options – you will then have to upload via FTP.

    #614027

    Hi!

    Glad you figured it out!
    Let us know if you have any other questions or issues

    Best regards,
    Yigit

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