Page 49 – Support | Kriesi.at – Premium WordPress Themes

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April 25, 2016 at 9:12 pm in reply to: Menu Font Color Incorrect After Theme Update #621673

Jordan
Inactive Moderator

Hey MariagePC!

Thanks for getting in touch with us!

Could you please provide a link and login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

Cheers!
Jordan

April 25, 2016 at 9:11 pm in reply to: Change font color in headline rotator #621670
Jordan
Inactive Moderator
Hey!

Thanks for getting back to us!

Please go to Enfold -> General Styling and in the Quick CSS field add the following:
```
p.av-rotator-container-inner {
    color: white !important;
}
```
Cheers!
Jordan
April 25, 2016 at 9:04 pm in reply to: Enfold theme will not upload, variation images not working with WP update #621666

Jordan
Inactive Moderator

Hi edamon!

Thanks for getting in touch with us!

Have you tried uploading the update via FTP? You can follow these instructions http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/

If you still need assistance, please provide a link and login details to your site along with FTP credentials or access to a cpanel, so that we can have a closer look. You can place the information in the Private Content section of your reply.

Cheers!
Jordan

April 25, 2016 at 9:00 pm in reply to: LayerSlider error #621663

Jordan
Inactive Moderator

Hi NMOI!

Thanks for getting in touch with us!

What is the error message saying? Could you also please provide a link and login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

Regards,
Jordan

April 25, 2016 at 6:17 pm in reply to: Change bold strong to be any color the fonts are #621573
Jordan
Inactive Moderator
Hey!

Try adding the following CSS code to the Quick CSS field under the General Styling tab in the theme options:
```
.main_color strong {
    color: #ffffff !important;
}
```
Change the color value as you wish.

Best regards,
Jordan
April 25, 2016 at 6:14 pm in reply to: Search Page Broken On Select Terms #621570

Jordan
Inactive Moderator

Hi tobuff1985!

Thanks for getting in touch with us!

Could you please provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

Regards,
Jordan

April 25, 2016 at 6:13 pm in reply to: Problems with a new entry design #621569

Jordan
Inactive Moderator

Hi xavigama!

Thanks for getting in touch with us!

Could you please provide a link and login details to your site, so that we can have a closer look. Point us to the page that is having the issue. You can place the information in the Private Content section of your reply.

Cheers!
Jordan

April 25, 2016 at 6:07 pm in reply to: Whole width not visible #621561

Jordan
Inactive Moderator

Hey!

You’re welcome! Glad we could help :)

Regards,
Jordan

April 25, 2016 at 6:04 pm in reply to: My page has stopped working with WordPress 4.5 and Enfold 3.5.3. Please help. #621559

Jordan
Inactive Moderator

Hi!

Thanks for getting back to us!

All your pages are up and working and all the elements are showing as you can see in my screenshots in the private content section. Please ensure that you have cleared your browser’s cache then do a hard refresh, ensure that you clear the cache of any caching plugin as well if you are using one.

Cheers!
Jordan

April 25, 2016 at 5:48 pm in reply to: Fonts on Internet Explorer #621549

Jordan
Inactive Moderator

Hi Allegrif!

Thanks for getting in touch with us!

Note that not all browsers render fonts the same or may not support certain font types. Internet Explorer 9+ should have .ttf support but usually .eot is compatible. This link should help explain it better or show examples of how to use the @font-face https://css-tricks.com/snippets/css/using-font-face/

Let me know if you need further assistance.

Regards,
Jordan

April 25, 2016 at 5:40 pm in reply to: Download link for child theme is broken #621541

Jordan
Inactive Moderator

Hey Alec!

Thanks for getting in touch with us!

I just downloaded the Child Theme from the link and neither the link nor the file were broken. Please try again and ensure that the file is downloaded completely and is not interrupted. You can also create your own Child Theme http://kriesi.at/documentation/enfold/portfolio-item/create-a-child-theme/

Let me know if you need further assistance.

Regards,
Jordan

April 25, 2016 at 5:22 pm in reply to: Whole width not visible #621516
Jordan
Inactive Moderator
Hi Charlotte!

Thanks for getting in touch with us!

You can try the following CSS code to adjust the width:
```
.avia_textblock iframe {
    width: 350px !important;
}
```
Regards,
Jordan
April 25, 2016 at 4:58 pm in reply to: avia layout architect not loading #621498

Jordan
Inactive Moderator

Hey Vabel!

Try deactivating your plugins then clearing your browser’s cache, and then go to edit a page again. If the Layout Editor loads, then one of your installed plugins is causing a conflict.

Let me know if you need further assistance.

Cheers!
Jordan

April 25, 2016 at 4:53 pm in reply to: Content Not Displaying in Advanced Layout Editor #621490

Jordan
Inactive Moderator

Hi NicomIT!

Thanks for getting in touch with us!

Try deactivating your plugins then clearing your browser’s cache, and then go to edit a page again. If the Layout Editor loads, then one of your installed plugins is causing a conflict.

If this still does not help, Could you please provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

Thanks for getting in touch with us!

Best regards,
Jordan

April 24, 2016 at 5:17 am in reply to: Sandwich button disappeared #620743

Jordan
Inactive Moderator

Hi!

Glad to hear the CSS helped fix the issue!

Regards,
Jordan

April 24, 2016 at 5:12 am in reply to: My LayerSlider not working after update to WP 4.5 #620742

Jordan
Inactive Moderator

Hi!

@ivailo_georgiev Could you please provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

@enfolium Glad to hear the issue is fixed.

Regards,
Jordan

April 24, 2016 at 5:05 am in reply to: Database Error on Live Site #620741

Jordan
Inactive Moderator

Hey!

Thanks for getting back to us!

Could you please provide login details to your site and FTP credentials, so that we can have a closer look. You can place the information in the Private Content section of your reply.

You can also try the suggestions found here http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-error-establishing-a-database-connection-in-wordpress/

Regards,
Jordan

April 24, 2016 at 4:55 am in reply to: Enfold problems with last WordPress versions #620739

Jordan
Inactive Moderator

Hi!

Glad to hear it worked! Feel free to reach out to us again here on the forum if you have any other questions.

Cheers!
Jordan

April 23, 2016 at 11:19 pm in reply to: Manu Bar #620692

Jordan
Inactive Moderator

Hey shailendra!

Thanks for getting in touch with us!

I’m not completely understanding your request. The sub menu shows up fine for me when on the 3rd menu item “Yoga Teacher Training”. When you hover over the menu item, the sub menu is revealed. Please explain in more detail your issue.

Cheers!
Jordan

April 23, 2016 at 10:59 pm in reply to: blog page sidebar problem #620685

Jordan
Inactive Moderator

Hi mrcityrunner!

Thanks for getting in touch with us!

Could you please provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

Cheers!
Jordan

April 23, 2016 at 10:58 pm in reply to: responsive menu on ipad #620682

Jordan
Inactive Moderator

Hi mrcityrunner!

Thanks for getting in touch with us!

Please go to Enfold theme options > Header > Mobile Menu > Header Mobile Menu activation and choose 990px. This will put the responsive mobile menu on Tablets in landscape mode.

Let me know if you need further assistance.

Best regards,
Jordan

April 23, 2016 at 10:43 pm in reply to: Full Width Easy Slider issue #620675

Jordan
Inactive Moderator

Hi!

Glad you solved the issue!

Regards,
Jordan

April 23, 2016 at 10:39 pm in reply to: Blank page after trying to fix Te problems with 4,5 update #620671

Jordan
Inactive Moderator

Hey Hector!

Thanks for getting back to us!

Yes your slider is back up, so you’re good to go. I’ve attached a screenshot so you can see.

Cheers!
Jordan

April 23, 2016 at 10:34 pm in reply to: "Publish" button will not light up. #620669

Jordan
Inactive Moderator

Hi Anrp!

Thanks for getting in touch with us!

Do you mean that you are unable to save or publish any new posts/pages being built? Could you please provide a link and login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

Best regards,
Jordan

April 23, 2016 at 10:28 pm in reply to: Please Help – New version of WP & Enfold #620667

Jordan
Inactive Moderator

Hey Maritza!

Thanks for getting in touch with us!

Could you please provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

Best regards,
Jordan

April 23, 2016 at 8:15 pm in reply to: Unwanted logout from admin panel #620605

Jordan
Inactive Moderator

Hey iretail!

Thanks for getting in touch with us!

Try deactivating your plugins and try editing a page again.

If the above does not help, could you please provide a link and login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

Regards,
Jordan

April 23, 2016 at 8:10 pm in reply to: Create a Child Theme for a finished website an import/export Theme settings #620603

Jordan
Inactive Moderator

Hey Marcel!

Thanks for getting in touch with us!

Yes that’s fine to do , as long as you did not edit the Enfold theme files directly. Any changes made directly to the files may be lost. So you can copy those changes then apply them to the Child theme you create.

Cheers!
Jordan

April 23, 2016 at 8:05 pm in reply to: Problem with menu #620602
Jordan
Inactive Moderator
Hey!

Try adding the following CSS in the Quick CSS field under the General Styling tab in the theme options and see if it helps:
```
.current-menu-item > a > .avia-menu-fx {
    display: none;
}
```
Let me know if you need further assistance.

Regards,
Jordan
April 23, 2016 at 7:59 pm in reply to: Unwanted Sidebar after WP 4.5 update #620601

Jordan
Inactive Moderator

Hi Peter!

@webfreak1364 Could you please start a new thread and provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

Cheers!
Jordan

April 23, 2016 at 7:55 pm in reply to: WordPress 4.5 Slider Images Not Working #620600

Jordan
Inactive Moderator

Hey Stephanie!

Thanks for the website link.

Could you please provide login details to your site along with FTP access or access to a cpanel, so that we can have a closer look. You can place the information in the Private Content section of your reply.

Cheers!
Jordan
Author

Posts

Viewing 30 posts - 1,441 through 1,470 (of 2,122 total)

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