Page 48 – Support | Kriesi.at – Premium WordPress Themes

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April 28, 2016 at 4:59 pm in reply to: gif animation #623883

Jordan
Inactive Moderator

Hi!

I was able to see the issue on my end. Could you please provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

Cheers!
Jordan

April 28, 2016 at 4:56 pm in reply to: static home page seems not to work #623882

Jordan
Inactive Moderator

Hey!

Thanks for getting in touch with us! Very sorry for the delay.

Glad to hear you found the culprit to your issue! You can try other translation plugins such as Polylang. You can also search for others that may work even better for you.

Best regards,
Jordan

April 28, 2016 at 4:43 pm in reply to: Page Sidebar navigation #623876

Jordan
Inactive Moderator

Hey wigldesign!

Thanks for getting in touch with us!

Could you please provide a link to a page as an example and login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

Regards,
Jordan

April 27, 2016 at 10:35 pm in reply to: I can't use editor after update. #623376

Jordan
Inactive Moderator

Hey!

Thanks for getting in touch with us!

Could you please provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

Cheers!
Jordan

April 27, 2016 at 7:35 pm in reply to: Enfold Theme Options Admin not displaying properly #623305

Jordan
Inactive Moderator

Hi endoradigital!

Thanks for getting in touch with us!

Could you please provide a link and login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

Best regards,
Jordan

April 27, 2016 at 7:07 pm in reply to: problems with the rotor text on enfold theme #623297

Jordan
Inactive Moderator

Hi Roel!

Thanks for getting in touch with us!

Could you please provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

Regards,
Jordan

April 27, 2016 at 4:39 pm in reply to: 4.5 update issues… still #623197

Jordan
Inactive Moderator

Hi!

Please update your version of the Enfold theme. You are currently using version 3.3.1 and the latest version is 3.5.4. You can follow these instructions to update: http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/

Also ensure that you go through these steps to ensure compatibility with WordPress 4.5: https://kriesi.at/support/topic/having-problems-after-updating-to-wordpress-4-5-please-read-this-first/

Best regards,
Jordan

April 27, 2016 at 4:32 pm in reply to: Update to latest version #623190

Jordan
Inactive Moderator

Hi!

@gmaciaszek Could you please start your own thread and provide a link and login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

Regards,
Jordan

April 27, 2016 at 4:27 pm in reply to: Enfold Theme – Travel inquiry #623183

Jordan
Inactive Moderator

Hey AV!

Thanks for getting in touch with us!

All the demos consist of the same features. So all the drag and drop elements, theme options and so on are available in the Travel demo just as the Normal demo. After installing the theme, you can import a demo by going to Enfold -> Import Demo on your dashboard.

Let me know if you need further assistance.

Cheers!
Jordan

April 27, 2016 at 4:24 pm in reply to: Using FTP because Enfold 'stuck' at Version 3.0.8 – NEARLY there! #623182

Jordan
Inactive Moderator

Hi!

Glad to hear you got the theme to update and that fixed your issues :)

To update to 3.5.4 you need to double check that your API key is correct and try clearing the WordPress transients again using the plugin. If it still fails, then yes, please update the theme via FTP. All the best with meeting your client.

Best regards,
Jordan

April 27, 2016 at 4:16 pm in reply to: Content inside of Content Slider all of a sudden not showing. #623174

Jordan
Inactive Moderator

Hey!

Thanks for getting in touch with us!

I visited your site and the slider was showing on the homepage, as you can see in my screenshot in the Private Content Section. Please clear your browser’s cache and refresh your page again.

Let me know if that helps.

Regards,
Jordan

April 27, 2016 at 4:13 pm in reply to: change color of the sub menü? #623172

Jordan
Inactive Moderator

Hey!

Glad to see that it helped! Please feel free to reach out to us again if you need further assistance with anything else.

Best regards,
Jordan

April 27, 2016 at 4:10 pm in reply to: Layer slider and many plugins don't work after wordpress update #623171

Jordan
Inactive Moderator

Hey Rio1!

Thanks for getting in touch with us!

Please follow these instructions to get your site back up: https://kriesi.at/support/topic/having-problems-after-updating-to-wordpress-4-5-please-read-this-first/

Here are instructions on how to update the theme: http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/

Let me know if you need further assistance.

Best regards,
Jordan

April 27, 2016 at 6:55 am in reply to: overriding theme functions in child theme #622771

Jordan
Inactive Moderator

Hi morecolor!

Thanks for getting in touch with us!

You are absolutely right. The part of the code if(!function_exists(‘avia_set_title_tag’)) checks to see if the function exists in the child theme’s functions.php file before executing the parent theme’s function. So you simply need to use the same function name in the child theme to override the function.

Let me know if you need further assistance.

Cheers!
Jordan

April 27, 2016 at 6:50 am in reply to: Manu Bar #622765
Jordan
Inactive Moderator
Hi!

Add the following code as well in the Quick CSS option to change the color for the arrow:
```
.menu li > a:after {
    color: orange !important;
}
```
Best regards,
Jordan
April 27, 2016 at 6:39 am in reply to: Ive temporarily fixed my website but need help with your javascript fix #622756

Jordan
Inactive Moderator

Hey Nick!

Thanks for getting back to me!

The code added to the functions.php is the temporary fix and your site is up and running. A permanent fix is being worked on and will be included in a future theme update. So not to worry, your site is fine and is up and running.

Feel free to let me know if there is anything else you need.

Cheers!
Jordan

April 27, 2016 at 6:34 am in reply to: three column shortcodes aren't working properly #622753

Jordan
Inactive Moderator

Hi!

Thanks for getting in touch with us and sorry for the delay.

Could you please provide a link and login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

Cheers!
Jordan

April 27, 2016 at 3:33 am in reply to: Footer and Enfold MailChimp Newsletter Widget: Horizontal and Responsive #622672

Jordan
Inactive Moderator

Hi evan_friedl!

Thanks for getting in touch with us!

Could you please provide a link and login details to your site’s admin panel, so that we can have a closer look. You can place the information in the Private Content section of your reply.

Regards,
Jordan

April 27, 2016 at 3:23 am in reply to: HTTP Error when uploading images #622669

Jordan
Inactive Moderator

Hey devynspirit!

Thanks for getting in touch with us!

Please also try increasing your PHP memory: https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP . Also increase the max upload file size: http://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/

Let me know if you need further assistance.

Cheers!
Jordan

April 27, 2016 at 3:12 am in reply to: Ive temporarily fixed my website but need help with your javascript fix #622667

Jordan
Inactive Moderator

Hey Nick!

Thanks for getting in touch with us!

I visited your site and everything is working as it should. All images are loading and being displayed. See my screenshot in the Private Content section. If you are not seeing the images on your end then try clearing your browser’s cache and refreshing the page.

Best regards,
Jordan

April 27, 2016 at 3:03 am in reply to: Menu does not stay on top position on Chrome #622665

Jordan
Inactive Moderator

Hi Havi!

Thanks for getting in touch with us!

Not seeing the issue on my end. I am using Windows 10 with the latest version of Chrome. Try clearing the browser’s cache and doing a hard refresh.

Let me know if you need further assistance.

Regards,
Jordan

April 27, 2016 at 2:54 am in reply to: Fatal error after Enfold theme update #622664

Jordan
Inactive Moderator

Hi simulthink!

Thanks for getting in touch with us!

Could you please provide a link and login details to the site along with FTP credentials, so that we can have a closer look. You can place the information in the Private Content section of your reply.

Cheers!
Jordan

April 27, 2016 at 2:51 am in reply to: cannot add sidebar #622661

Jordan
Inactive Moderator

Hi!

Looks like you figured it out! Glad to hear.

Best regards,
Jordan

April 26, 2016 at 7:27 pm in reply to: Demo content in Enfold theme #622448

Jordan
Inactive Moderator

Hi GL360DDC!

Thanks for getting in touch with us!

Please update your version of the Enfold theme. The latest version is 3.5.3 and you are currently using version 3.4.7.

Updating your Theme Files

Let me know if you need further assistance.

Cheers!
Jordan

April 25, 2016 at 11:02 pm in reply to: The header and footer sections do not appear correct #621766

Jordan
Inactive Moderator

Hi!

Glad the issues is resolved! Feel free to reach out to us again on the forum if you need help with anything else.

Regards,
Jordan

April 25, 2016 at 10:34 pm in reply to: Custom code doesnt work #621736

Jordan
Inactive Moderator

Hey!

Glad to hear that you fixed it! Feel free to reach out to us again if you need assistance with anything else.

Cheers!
Jordan

April 25, 2016 at 10:14 pm in reply to: Enfold Layer Slider button shortcode not working #621720

Jordan
Inactive Moderator

Hi jhedri20!

Thanks for getting in touch with us!

Could you please provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

Cheers!
Jordan

April 25, 2016 at 10:05 pm in reply to: Submenu item padding #621711

Jordan
Inactive Moderator

Hey!

Glad you got it to work with your own code!

Best regards,
Jordan

April 25, 2016 at 10:01 pm in reply to: Submenu item padding #621706
Jordan
Inactive Moderator
Hi tommoore!

Thanks for getting in touch with us!

You can try the following CSS code. Please add it to your custom CSS file or in the Quick CSS field in the theme options under the General styling tab:
```
#top .av-main-nav ul a {
padding-left: 0px !important;
padding-right: 0px !important;
}
```
Best regards,
Jordan
April 25, 2016 at 9:47 pm in reply to: a enfold/style.css pointing to a localhost – HELP ! #621688

Jordan
Inactive Moderator

Hey Anton!

Glad to hear the issue is resolved!

Regards,
Jordan
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Viewing 30 posts - 1,411 through 1,440 (of 2,122 total)

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