Hey jdrakeproductions,

Thanks for getting in touch with us!

Are you receiving any error messages when trying to import the travel demo? Could you please try increasing your PHP memory and max execution time: https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP http://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/

If you need further assistance, could you please provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

Best regards,
Jordan

Hey Jesse,

Thanks for getting in touch with us!

Could you please provide a link and login details to your site, so that we can have a closer look at the layer slider for you. You can place the information in the Private Content section of your reply.

Best regards,
Jordan

Hey BenYehuda,

Thanks for getting in touch with us!

Could you please update to the latest version of the theme following these steps: http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/

Let me know if that fixes the issue you are having.

Best regards,
Jordan

Hi,

You could also try editing the functions.php file via FTP or a cpanel the host provides one.

Best regards,
Jordan Powell

Boa tarde Debora,

Por favor, crie uma conta no nosso fórum.

Iniciar um novo tópico e incluir seu site e detalhes de login na seção privada. Também incluem detalhes de FTP. Vou entrar para o seu site e ter um olhar.

Obrigada,
Jordan Powell

Hi,

Add the custom class ocl-button to all the buttons you need on the same height then add the following CSS:

.ocl-button .avia-button {
    min-height: 150px !important;
}

Best regards,
Jordan Powell

Hi,

Yes it would be good to create the child theme first. Then update the parent theme once the child theme is created.

Best regards,
Jordan Powell

Hey SteveOh_UK,

Thanks for getting in touch with us!

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:

• the URL to the login screen
• a valid username (with full administration capabilities)
• as well as a password for that username

Best regards,
Jordan Powell

Hi Joan,

Glad you found something that works. Also thanks for sharing the solution you used :)

Best regards,
Jordan Powell

Hey flyworxatl,

Thanks for getting in touch with us!

You can just follow the steps in the video http://kriesi.at/documentation/enfold/portfolio-item/create-a-child-theme/.

Just ensure that you have made no change to the Enfold theme files directly.

To update manually you can follow the instructions here: http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/

Let me know if you need further assistance.

Best regards,
Jordan Powell

Hey BRN-OUTMarc,

Thanks for getting in touch with us and sorry for the delayed response!

Have you tried increasing the PHP memory as well. https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

Try that and let me know if that helps.

Best regards,
Jordan Powell

Hi,

Glad you found the solution!

Best regards,
Jordan Powell

Hi Susanne,

Could you please provide login details to your site’s backend, so that we can have a closer look and help you further. You can place the information in the Private Content section of your reply.

Best regards,
Jordan Powell

Hey Swapnil,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend and the site.

Login credentials include:

• the URL to the login screen
• a valid username (with full administration capabilities)
• as well as a password for that username

Best regards,
Jordan Powell

Hi,

Glad to hear that it worked! Feel free to reach out to us again on the forum if you need anything else.

Best regards,
Jordan Powell